1,447 Results for

Customer Service Supervisor Jobs in Joliet, IL

Jobs

Yorkville, IL

PetSmart’s Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to Pet Parents while upholding the company’s vision, mission, values, and strategy. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed.

Today

Chicago, IL

$72,000–$75,000

Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.

Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

the individual’s skill sets, experience and training;
licensure and certification requirements;
office location and other geographic considerations;
other business and organizational needs.

7 days ago

Chicago, Illinois

$18.35–$21.57 / hour
Full time

Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. • Adoption Assistance Program (regular part-time/full-time employees with 12 months continuous service), LTD & STD Disability (regular full-time employees after completing 180 days of active employment), Life Insurance (part-time/full-time employees are eligible for basic and supplemental life insurance and accidental death and dismemberment (AD&D) on date of hire.

5 days ago

Glendale Heights, Illinois

$35 / hour

By submitting your application, you authorize Elite Staffing, Inc. to contact you using the contact information you have provided for employment-related activities via any method, including SMS, email, and phone calls, including through the use of automated technology, AI generative voice, and pre-recorded and/or artificial voice messages. For accommodations or to opt out of AI-assisted communication, you may unsubscribe from any SMS message and/or inform the AI technology of your request to opt out of AI-assisted communications.

15 days ago

Chicago, Illinois

$24–$28.50 / hour
Part time

TSSO is primarily responsible for screening and interviewing respondents over the telephone, but the department also prompts respondents by telephone, locates respondents, codes and enters data from survey responses, manages hard copy documents, mails survey materials and performs receipt control operations. Serve as a role model to staff by providing on-site training, coaching, and support while consistently contributing to a positive work environment by being approachable and congenial in a high operational tempo environment.

12 days ago

Woodridge, IL

$80,000–$85,000 / year

Develop and execute training plans that enhance the technical aptitude of machine operators, especially in blow molding and filling operations, and promote cross-training among staff. Drive continuous improvement initiatives, including 6S, Best Practices, Zero-Effort Changeovers (ZEC), Line Layout enhancements, and other Lean Manufacturing principles.

1 day ago

Downers Grove, IL

$16–$16.50 / hour

Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.

Today

Chicago, Illinois

$125,000–$159,000
Full time

The successful candidate will work largely autonomously in terms of the day-to-day business of practice group marketing and business development but also collaboratively with the business development professionals supporting the practice groups, as well as other industry groups, in other regions on joined up projects, to ensure that all practice group-related marketing is coordinated across the firm's global platform. Communication is important in this role as the Business Development Manager will lead engagement and implementation efforts for strategic BD priorities and find effective ways to raise the profile of the practice group internally and externally (with the support of the Communications team).

30+ days ago

Chicago, Illinois

$175,000–$215,000
Full time

The Business Development Senior Manager provides business development support and strategic project leadership to attorneys in the Global Commercial Disputes practice group in the United States, interacting with practice group leadership, partners and associates, and other business development and marketing resources across the firm. In tandem with the Assistant Director for the practice group and the broader business development team, this position will be responsible for managing and executing the full range of business development and marketing activities for the commercial disputes practice group, including supporting a variety of areas of focus such as class actions, trials and products liability.

30+ days ago

Chicago, Illinois

$34–$40 / hour

NORC at the University of Chicago is seeking a Service Desk Tech III to provide the highest-level complex deskside technical support (including answering user PC and software questions and providing resolution to issues), maintaining a log through data entry, and prioritizing questions into a call tracking system (ServiceNow). With world-class benefits, a business casual environment, and an emphasis on continuous learning, NORC is a place where people join for the stellar research and analysis work for which we’re known, and stay for the relationships they form with their colleagues who take pride in the impact their work is making on a global scale.

5 days ago

Lockport, IL

Full time

Provide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities including driver deliveries, loading/unloading of trailers, and customer service operations in a manner consistent with company services and cost objectives. Demonstrated leadership qualities with strong interpersonal skills and have the ability to connect, build rapport and maintain solid relationships with associates, Company leadership, internal and external customers.

9 days ago

Joliet, Illinois

Full time

li style="line-height:normal">Our team fully embraces a high-performance culture, that inspires us to build strong relationships, challenge the status quo, work hard to deliver results, and pay it forward in our communities.

Capstone is a North American supply chain solutions partner with more than 650 operating locations, 19,000 associates, and 60,000 carriers.

18 days ago

Franklin Park, IL

$75,000–$84,000 / year

This role operates in a manufacturing environment that requires frequent exposure to non-toxic/nuisance smells from chemicals, airborne dust, moving mechanical parts, high noise levels and hot/humid environmental conditions in the manufacturing area. Collaborate effectively with other organizational areas including, but not limited to, Quality, Safety, Customer Service, Sales, Finance, Maintenance and Product Development departments.

Today

NAPERVILLE, IL

Additional Pay Information: Offered salary rates for this position are determined based on applicant qualifications, experience, education, and the specific needs, aspects, operational considerations, and requirements of the facility serviced. Join Healthcare Services Group (HCSG) as a Certified Dietary Manager, leading the dining department at a long-term care facility.

30+ days ago

Chicago, IL

Effectively present Mom’s Meals products and services to a variety of audiences including managed care organizations as well as case managers, social workers, physicians, nurses and dietitians. Consistently utilize company programs and systems to maximize and prioritize each of the qualified Tier account engagements and create efficient weekly sales routes to meet scheduled meetings, drop-ins, and client educational opportunities.

Today

Franklin Park, IL

$70,000–$100,000 / year
Contractor
Full time

This role will lead a team responsible for expense report auditing, corporate card administration, employee support, and process improvement initiatives while partnering closely with Accounting, Finance, Payroll, and Human Resources. The Travel & Expense (T&E) Supervisor is responsible for overseeing the organization's travel and expense reimbursement processes, ensuring compliance with company policies, internal controls, and regulatory requirements.

21 days ago

Franklin Park, IL

$28–$28

p style="text-align:justify;line-height:normal;margin:0in;font-size:10pt;font-family:'times new roman' , serif">In addition, employees are eligible for a comprehensive benefits package designed to support their health, well-being, and financial security, including:

Medical, Dental, and Vision Insurance (effective the first day of the month following sixty (60) days of continuous employment).
- Work is performed in active air cargo facilities, warehouse environments, screening areas, airport operations areas, and exterior cargo locations.

5 days ago

St. Charles, IL

$16–$17

PetSuites is the leader of the pack in pet resorts offering exceptional services for both dogs and cats, ranging from boarding and daycare to grooming and training. At NVA Pet Resorts, our mission is simple: Create safe, fun, and loving environments for pets while providing exceptional experiences for our clients and team members.

29 days ago

Matteson, IL

$67,000–$75,000 / year

Candidates must complete an application at:

https://jobs.jobvite.com/cjlogisticsamerica/jobs.

30+ days ago

Frankfort, IL

$80,000–$103,000 / year

Founded in 1887, with 2024 revenue of $3.6 billion, our mission to Connect What Matters is brought to life by more than 7,500 global team members who collaborate with customers across more than 30 market segments in over 140 countries to develop highly specified solutions that enable customers to bring world-changing innovations to their end markets. The supervisor also develops team capabilities, drives continuous improvement, and works closely with cross‑functional partners to meet service and operational targets.

30+ days ago

Chicago, IL

$51,000–$57,000 / year

Review quality assurance reports, customer survey responses and error reports and provide coaching to representatives to ensure they are creating the expected customer experience. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks-in order to create accessible credit for millions.

30+ days ago

Yorkville, IL

$20.75–$32.20 / hour

Lead, coach and assist associates to deliver speed of service, execute complicated transactions and create a compelling customer experience at POC and Customer Service. In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service.

30+ days ago

Matteson, Illinois

As a lead logistics partner (LLP), third-party logistics provider (3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service and facilitating growth and change. CJ Logistics About Statement:At CJ Logistics America, we know that we do our best work when we have an inclusive and diverse team, where we can draw on our different life experiences to help us deliver innovative solutions for our customers.

30+ days ago

In addition to being an ACE Hardware store, The General Store has an amazing apparel department with top brands, an Automotive department that is full of custom parts for imports, domestics, and everyday replacement parts. As the Person-in-Charge, you will play a crucial role in overseeing daily operations, ensuring customer satisfaction, and leading a team dedicated to providing exceptional service.

30+ days ago

Lisle, IL

Part time

Molex is seeking a Customer Service Supervisor to lead a team responsible for managing customer inventory strategies, including Vendor Managed Inventory (VMI) and consignment programs, ensuring inventory health, service continuity, and proactive issue prevention through data-driven insights. You will also serve as a key escalation point, working cross-functionally to resolve complex customer and supply challenges in a fast-paced environment requiring sound judgment and composure, while reinforcing accountability and ownership within your team.

30+ days ago

Bolingbrook, IL

We pride ourselves on being the "critical link" that enables our 100+ brand partners such as Adidas, Columbia and Gildan to reach our hyper fragmented base of customers, comprised of apparel decorators, eRetailers and promotional products distributors that embellish apparel items for diverse end consumer use cases (e.g., everyday wear, concerts, fitness attire, life events, team sports, etc.). Our success has compounded since the Company's humble beginnings in 1988 as a regional t shirt distributor to a leading, multibillion dollar value-added distribution platform that drives market penetration for our suppliers while enabling growth, operations and fulfillment for a diverse range of customers across channels and business sizes.

16 days ago

Chicago, IL

As a Customer Service and Rebate Processing Supervisor with Resource Innovations, you will play a key role and will focus on the development and implementation of efficient business processes and ensuring the team is fully trained and supported. Resource Innovations is a women-led organization offering software-enabled clean energy solutions for utilities as well as commercial, industrial, and residential energy customers.

28 days ago

Mokena, IL

PetSmart's Experience Lead (Retail Customer Service Supervisor) provides exceptional pet parent service to Pet Parents while upholding the company's vision, mission, values, and strategy. Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: People Leadership: Facilitates the associate experience and supports associate development.

30+ days ago

Saint Charles, IL

$17.50–$30.20 / hour

Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level.

30+ days ago

Westmont, IL

$80,000–$110,000 / year

As a member of management, the Customer Service Manager's role regarding product safety and quality is broad in scope with responsibilities that include communicating Food Defense guidelines to staff and ensuring their usage, reporting safety and quality issues, enacting solutions and implementing pertinent procedures within the department as described in Food Defense Policy. Plan, coordinate and monitor the activities of the customer service team to maintain and enhance customer relationships as well as meet organizational and operational objectives.

29 days ago

Chicago, Illinois

Working closely with Store Management, the Customer Experience Supervisor supports operational priorities, helps guide daily team activities, and reinforces the brand vision by consistently modeling strong leadership, service excellence, and teamwork. Led by Founder, CEO and Creative Director Ronnie Fieg, the brand is known globally for evoking nostalgia from a dynamic point of view, and working closely with a carefully selected set of best-in-class collaborators.

30+ days ago

Mokena, IL

$19–$24 / hour
Part time

p>The Customer Service Manager reports to and assists the General Manager and Assistant Store Manager, in daily operations, including motivating and inspiring the team to achieve store goals.

• Demonstrates leadership to staff by providing high levels of customer service, driving sales, handling difficult and/or complicated sales, demonstrating organizational skills.

5 days ago

Naperville, IL

$16–$22.20 / hour

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

30+ days ago

Mokena, IL

$19–$24 / hour

The Customer Service Manager reports to and assists the General Manager and Assistant Store Manager, in daily operations, including motivating and inspiring the team to achieve store goals. Demonstrates leadership to staff by providing high levels of customer service, driving sales, handling difficult and/or complicated sales, demonstrating organizational skills.

2 days ago

Westmont, IL

$80,000–$110,000 / year

7 days ago

Addison, Illinois

Interact across various business units to lead and inspire adoption of the chat tool within Customer Service teams, partnering closely with identified leaders and champions to share best practices and customer-level insights across teams. Responsible for shaping the experience of every Parts Town customer, the Supervisor, Customer Solutions – Live Chat (internally known as Captain, Your Parts Town Pen Pal) plays a key role in how Parts Town is transforming the industry.

9 days ago

Homewood, Illinois

15 days ago

Lombard, Illinois

$23–$26 / hour

li style="margin-left:0in">Preparing reports and analyzing call center data to improve processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction. Responsibilities:

Responsibilities include:

Supervise and train Customer Care Representatives while fostering a positive culture of performance and continuous improvement.

2 days ago

Lisle, IL

This role is responsible for evaluating live and recorded customer interactions, identifying coaching opportunities, developing training plans, improving customer handling skills, and ensuring adherence to operational expectations including RCC utilization, DASH pricing execution, Red Yellow Green (RYG) outbound calling expectations, account setup accuracy, and customer retention initiatives. RingCentral Contact Center Expertise - Develop and maintain advanced knowledge of the RingCentral phone and contact center platform, serving as a subject matter expert on call routing, queue configuration, IVR design, call flow optimization, system functionality, reporting, data extraction, analytics, and process automation to support operational efficiency, customer experience, and business objectives.

14 days ago

North Aurora, IL

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Interacts in a good working relationship with customers by responding to all inquiries and complaints concerning work orders, invoices, shipments, inventory counts, etc. in a courteous and effective manner.

12 days ago

Carol Stream, IL

$80,000–$100,000 / year

Tasks (Description of main tasks): Effectively manage and develop a customer-facing and commercially aware attitude within the Customer Relationship Representative team responsible for processing sales orders for equipment, service work and parts; assessing incoming orders for accurate commercial and accounting details, electronic entry of order details, invoice generation and administration, write acknowledgment of orders to the customer and dispatch notification. Develop and publish metrics to track critical performance indicators in each area of the department and ensure the update and publishing of administrative information to the business (To-dos, lead-time tables, stock inventory, Start-up Report, discount analysis).

30+ days ago

Warrenville, IL

Remote

$55,700–$83,600 / year

The FSS Account Supervisor plays a critical role in the management of the revenue cycle of the firm by providing leadership and oversight for the finance team overseeing the unbilled and accounts receivable inventory for a subset of the firms'' partners and clients. *Respond to customer inquiries in a timely and professional manner; keep client and manager informed of significant and potential issues, and communicate proposed solutions or processes that will avoid future or other potential issues; resolve issues escalated by the client to ensure a high level of customer satisfaction.

7 days ago

Chicago, IL

Qualifications FORMAL EDUCATION REQUIREMENT: Required Level: High School Preferred level: Bachelor's Degree MINIMUM YEARS OF EXPERIENCE NECESSARY: 3-5 years Experience to include management level, as well as technical HVAC-Refrigeration knowledge. The Field Service Supervisor II owns service operations with direct responsibility for service execution while leading a team, or teams, to accomplish specific objectives within a given time frame, with available resources, according to customer rules of engagement.

13 days ago

Chicago, IL

$106,560–$136,000 / year

Cross-functional Collaboration: Facilitating strong collaboration with various stakeholders including, Territory Sales Leaders, Partners, GTM and all other teams to ensure successful partnerships are formed and maintained. The impact you'll have: The Customer Solutions Architect Supervisor (CSAS) is a dynamic role that involves leading a team of Customer Solutions Architects (CSA) while driving product and service growth within their own book of business.

30+ days ago

Chicago, IL

$70,000–$85,000 / year

Execute full lifecycle project management for visual merchandising campaigns, including (but not limited to) analysis of client project requirements, scoping, scheduling, approvals, timeline adjustment - including working with creative and production on-site teams as necessary. The primary role of the Supervisor Client Services is to work onsite with the client, managing the execution of multiple, complex projects in support of the client's visual merchandising campaigns.

30+ days ago

Romeoville, IL

In this role youll be managing a team of up to 25 Field Service Representatives and their schedules to provide the service for our field inventory solutions, ensuring seamless installs at new customers, and continuing to develop your team for best results. Do you have experience in world class customer service, coaching for the best results, excellent verbal and written communication skills, and leading a diverse team across multiple states (IL/IN/IA)?.

30+ days ago

Addison, IL

$60,018.78–$80,997.56 / year

p>The Supervisor, Technical Service, is responsible for supervising the daily operations of the Inside Service Technician (hot side) team, as well as coaching and developing team members.

Develop and implement quality procedures to ensure the highest level of customer service, including: monitoring performance, tracking metrics, and innovating existing processes.

30+ days ago

Chicago, IL

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Model key leadership behaviors and ensure the highest levels of safety, quality and service excellence for employees, clients and consumers.

30+ days ago

Bolingbrook, Illinois

Maintain the overall appearance and safety of the property by performing grounds upkeep, pressure washing, painting, trash removal, and stepping in for additional needs like unit touch-ups and snow removal (in applicable states) . Diagnose and repair a wide range of maintenance needs including HVAC, electrical, plumbing, appliances, carpentry, flooring, and more to keep our community running smoothly and making residents comfortable .

16 days ago

Naperville, IL

$22.14–$33.21 / hour

Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. Job Summary: Supervising the Edward, Elmhurst, and Northwest Community Hospital Volunteer Programs for which includes assessing, initiating and coordinating volunteers for assigned hospitals at Endeavor Health and its entities on and off campus to enhance patient services, provide amenities, and assist in meeting the hospital service needs.

20 days ago

Stand out to leading employers.

Upload your resume and let employers find you for new Customer Service Supervisor job openings. Plus, receive relevant job matches delivered straight to your inbox.

Create A Free Account

Customer Service Supervisor Jobs in Joliet, IL

Retail Customer Service Lead PetSmart

Chicago Housing Supervisor Vaco LLC

Retail Customer Service Associate FedEx

Bilingual Production Supervisor Elite Staffing

Supervisor - Telephone Survey and Support Operations (TSSO) NORC at the University of Chicago

Production Supervisor Champion Packaging & Distribution Inc

Customer Experience Coordinator-FT TJ Maxx

Business Development Manager Reed Smith US

Sr Business Development Mgr Reed Smith US

Service Desk Tech III - Hybrid Chicago Loop NORC at the University of Chicago

Operations Supervisor - Transportation (Supply Chain/Logistics) Penske

Warehouse Supervisor Capstone Logistics LLC

Production Supervisor (2nd Shift) ProAmpac

Culinary Services Director Healthcare Services Group, Inc.

Territory Manager of Healthcare Partnerships - IL, IN, KY, WI Territory Mom's Meals

Travel & Expense Supervisor Grayson Search Partners

Cargo Screening Supervisor Covenant

Customer Service Supervisor PetSuites

Bilingual (English/Korean) Customer Service Supervisor CJ Logistics Corp

Customer Service Supervisor H.B. Fuller Co

Customer Service Supervisor Hybrid Enova International Inc

Full-Time Customer Service Supervisor Kohl's Corp

Bilingual (English/Korean) Customer Service Supervisor CJ Logistics

Customer Service Supervisor Ace Hardware Corp

Customer Service Supervisor Molex

Customer Service Representative Supervisor Broder Bros., Co.

Customer Service and Rebate Processing Team Supervisor Nexant Inc

Retail Customer Service Supervisor PetSmart LLC

Customer Service & E-Commerce Supervisor - Full Time Saint Charles, IL Whole Foods Market Inc

Customer Service Manager EDI Staffing

Customer Experience Supervisor Kith

Mokena--Customer Service Manager Gold Standard Enterprises, Inc

Part-Time Evenings and Weekends Customer Experience Supervisor The Michaels Companies Inc

Mokena--Customer Service Manager Binny's Beverage Depot

Customer Service Manager CirrusLabs

Supervisor, Customer Solutions (I-Team, Chat) Parts Town

Customer Experience Supervisor Full Time TJMaxx of IL

Overnight Customer Care Supervisor Roto-Rooter Services Company

Regional Customer Experience Supervisor DCC Propane LLC

Distribution Customer Service Representative NFI Industries Inc

Customer Service Manager Illinois Tool Works Inc

Collections Supervisor (Legal Services) RR Donnelley & Sons Co

Field Service Supervisor Panasonic Corporation of North America

Supervisor, Customer Solutions Architecture Softchoice Corp

Client Services Supervisor Quad/Graphics Inc

Supervisor District Field Service - IL/IA/IN Magid Glove & Safety Manufacturing Co LLC

Inside Service Technician Supervisor-Hot Side Parts Town, LLC

Environmental Services EVS Supervisor - UI Health EVS Aramark

Service Supervisor Continental Careers

Supervisor, Volunteer Services Endeavor Health

Similar Job Searches