NewRetail Customer Service Lead PetSmartRetail Customer Service LeadYorkville, ILPetSmart’s Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to Pet Parents while upholding the company’s vision, mission, values, and strategy. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed.
NewChicago Housing Supervisor Vaco LLCChicago Housing SupervisorChicago, IL$72,000–$75,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Retail Customer Service Associate FedExRetail Customer Service AssociateAurora, Illinois$18.35–$21.57 / hourFull timeActual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. • Adoption Assistance Program (regular part-time/full-time employees with 12 months continuous service), LTD & STD Disability (regular full-time employees after completing 180 days of active employment), Life Insurance (part-time/full-time employees are eligible for basic and supplemental life insurance and accidental death and dismemberment (AD&D) on date of hire.
NewBilingual Production Supervisor Elite StaffingBilingual Production SupervisorGlendale Heights, ILBy submitting your application, you authorize Elite Staffing, Inc. to contact you using the contact information you have provided for employment-related activities via any method, including SMS, email, and phone calls, including through the use of automated technology, AI generative voice, and pre-recorded and/or artificial voice messages. For accommodations or to opt out of AI-assisted communication, you may unsubscribe from any SMS message and/or inform the AI technology of your request to opt out of AI-assisted communications.
Supervisor - Telephone Survey and Support Operations (TSSO) NORC at the University of ChicagoSupervisor - Telephone Survey and Support Operations (TSSO)Chicago, Illinois$24–$28.50 / hourPart timeTSSO is primarily responsible for screening and interviewing respondents over the telephone, but the department also prompts respondents by telephone, locates respondents, codes and enters data from survey responses, manages hard copy documents, mails survey materials and performs receipt control operations. Serve as a role model to staff by providing on-site training, coaching, and support while consistently contributing to a positive work environment by being approachable and congenial in a high operational tempo environment.
NewProduction Supervisor Champion Packaging & Distribution IncProduction SupervisorWoodridge, IL$80,000–$85,000 / yearDevelop and execute training plans that enhance the technical aptitude of machine operators, especially in blow molding and filling operations, and promote cross-training among staff. Drive continuous improvement initiatives, including 6S, Best Practices, Zero-Effort Changeovers (ZEC), Line Layout enhancements, and other Lean Manufacturing principles.
NewCustomer Experience Coordinator-FT TJ MaxxCustomer Experience Coordinator-FTDowners Grove, IL$16–$16.50 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Business Development Manager Reed Smith USBusiness Development ManagerChicago, Illinois$125,000–$159,000Full timeThe successful candidate will work largely autonomously in terms of the day-to-day business of practice group marketing and business development but also collaboratively with the business development professionals supporting the practice groups, as well as other industry groups, in other regions on joined up projects, to ensure that all practice group-related marketing is coordinated across the firm's global platform. Communication is important in this role as the Business Development Manager will lead engagement and implementation efforts for strategic BD priorities and find effective ways to raise the profile of the practice group internally and externally (with the support of the Communications team).
NewShop Supervisor Herc Rentals IncShop SupervisorChicago, IL$75,000–$80,000 / yearAn individual in this position will be responsible for the training, development and management of all of the heavy equipment mechanics, yard workers and utility workers, appraising their performances and utilizing the most cost-effective means for maintenance and repair of all rental and service equipment. Develop consistent and regular schedules for all of the mechanics and yard technicians to perform various types of maintenance on heavy equipment, construction equipment and various pieces of machinery.
Sr Business Development Mgr Reed Smith USSr Business Development MgrChicago, Illinois$175,000–$215,000Full timeThe Business Development Senior Manager provides business development support and strategic project leadership to attorneys in the Global Commercial Disputes practice group in the United States, interacting with practice group leadership, partners and associates, and other business development and marketing resources across the firm. In tandem with the Assistant Director for the practice group and the broader business development team, this position will be responsible for managing and executing the full range of business development and marketing activities for the commercial disputes practice group, including supporting a variety of areas of focus such as class actions, trials and products liability.
Operations Supervisor - Transportation (Supply Chain/Logistics) PenskeOperations Supervisor - Transportation (Supply Chain/Logistics)Lockport, ILFull timeProvide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities including driver deliveries, loading/unloading of trailers, and customer service operations in a manner consistent with company services and cost objectives. Demonstrated leadership qualities with strong interpersonal skills and have the ability to connect, build rapport and maintain solid relationships with associates, Company leadership, internal and external customers.
NewStrategic Customer Representative Sunbelt RentalsStrategic Customer RepresentativeMorris, IL$74,000–$101,750 / yearRelated experience may include: District Sales Manager, National Sales Manager, Regional Sales Manager, Sales and Marketing Vice President, Sales Director, Sales Manager, Sales Representative, Sales Supervisor, Sales Vice President, Store Manager. Computer literate, including Windows, Adobe Acrobat, and the Microsoft Office suite of productsSafety is key to our culture:The physical demands of this role require bending, squatting, crouching, reaching, lifting 25 pounds or more, and working indoors/outdoors when required by the job.
Warehouse Supervisor Capstone Logistics LLCWarehouse SupervisorJoliet, IllinoisFull timeOur team fully embraces a high-performance culture, that inspires us to build strong relationships, challenge the status quo, work hard to deliver results, and pay it forward in our communities. Capstone is a North American supply chain solutions partner with more than 650 operating locations, 19,000 associates, and 60,000 carriers.
NewService Desk Tech III - Hybrid Chicago Loop NORC at the University of ChicagoService Desk Tech III - Hybrid Chicago LoopChicago, Illinois$34–$40 / hourNORC at the University of Chicago is seeking a Service Desk Tech III to provide the highest-level complex deskside technical support (including answering user PC and software questions and providing resolution to issues), maintaining a log through data entry, and prioritizing questions into a call tracking system (ServiceNow). With world-class benefits, a business casual environment, and an emphasis on continuous learning, NORC is a place where people join for the stellar research and analysis work for which we’re known, and stay for the relationships they form with their colleagues who take pride in the impact their work is making on a global scale.
Culinary Services Director Healthcare Services Group, Inc.Culinary Services DirectorNAPERVILLE, ILAdditional Pay Information: Offered salary rates for this position are determined based on applicant qualifications, experience, education, and the specific needs, aspects, operational considerations, and requirements of the facility serviced. Join Healthcare Services Group (HCSG) as a Certified Dietary Manager, leading the dining department at a long-term care facility.
NewTerritory Manager of Healthcare Partnerships - IL, IN, KY, WI Territory Mom's MealsTerritory Manager of Healthcare Partnerships - IL, IN, KY, WI TerritoryChicago, ILEffectively present Mom’s Meals products and services to a variety of audiences including managed care organizations as well as case managers, social workers, physicians, nurses and dietitians. Consistently utilize company programs and systems to maximize and prioritize each of the qualified Tier account engagements and create efficient weekly sales routes to meet scheduled meetings, drop-ins, and client educational opportunities.
Travel & Expense Supervisor Grayson Search PartnersTravel & Expense SupervisorFranklin Park, IL$70,000–$100,000 / yearContractorFull timeThis role will lead a team responsible for expense report auditing, corporate card administration, employee support, and process improvement initiatives while partnering closely with Accounting, Finance, Payroll, and Human Resources. The Travel & Expense (T&E) Supervisor is responsible for overseeing the organization's travel and expense reimbursement processes, ensuring compliance with company policies, internal controls, and regulatory requirements.
NewCargo Screening Supervisor CovenantCargo Screening SupervisorFranklin Park, IL$28–$28The Cargo Screening Supervisor plays a critical role in safeguarding the air cargo supply chain through effective leadership, training, oversight, and continuous adherence to TSA, airport authority, customer, and company security requirements. Through its commitment to safety, compliance, operational excellence, and customer service, CAS provides comprehensive security and screening services for airports, airlines, and government agencies across the United States.
Customer Service Supervisor H.B. Fuller CoCustomer Service SupervisorFrankfort, IL$80,000–$103,000 / yearFounded in 1887, with 2024 revenue of $3.6 billion, our mission to Connect What Matters is brought to life by more than 7,500 global team members who collaborate with customers across more than 30 market segments in over 140 countries to develop highly specified solutions that enable customers to bring world-changing innovations to their end markets. The supervisor also develops team capabilities, drives continuous improvement, and works closely with cross‑functional partners to meet service and operational targets.
Customer Service Supervisor PetSuitesCustomer Service SupervisorSt. Charles, IL$16–$17PetSuites is the leader of the pack in pet resorts offering exceptional services for both dogs and cats, ranging from boarding and daycare to grooming and training. At NVA Pet Resorts, our mission is simple: Create safe, fun, and loving environments for pets while providing exceptional experiences for our clients and team members.
Bilingual (English/Korean) Customer Service Supervisor CJ Logistics CorpBilingual (English/Korean) Customer Service SupervisorMatteson, IL$67,000–$75,000 / yearAs a lead logistics partner (LLP), third-party logistics provider (3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service and facilitating growth and change. CJ Logistics About Statement: At CJ Logistics America, we know that we do our best work when we have an inclusive and diverse team, where we can draw on our different life experiences to help us deliver innovative solutions for our customers.
Customer Service Supervisor Hybrid Enova International IncCustomer Service Supervisor HybridChicago, IL$51,000–$57,000 / yearReview quality assurance reports, customer survey responses and error reports and provide coaching to representatives to ensure they are creating the expected customer experience. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks-in order to create accessible credit for millions.
Full-Time Customer Service Supervisor Kohl's CorpFull-Time Customer Service SupervisorYorkville, IL$20.75–$32.20 / hourLead, coach and assist associates to deliver speed of service, execute complicated transactions and create a compelling customer experience at POC and Customer Service. In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service.
Bilingual (English/Korean) Customer Service Supervisor CJ LogisticsBilingual (English/Korean) Customer Service SupervisorMatteson, IllinoisAs a lead logistics partner (LLP), third-party logistics provider (3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service and facilitating growth and change. CJ Logistics About Statement:At CJ Logistics America, we know that we do our best work when we have an inclusive and diverse team, where we can draw on our different life experiences to help us deliver innovative solutions for our customers.
Customer Service Supervisor Ace Hardware CorpCustomer Service SupervisorILIn addition to being an ACE Hardware store, The General Store has an amazing apparel department with top brands, an Automotive department that is full of custom parts for imports, domestics, and everyday replacement parts. As the Person-in-Charge, you will play a crucial role in overseeing daily operations, ensuring customer satisfaction, and leading a team dedicated to providing exceptional service.
Customer Service Representative Supervisor Broder Bros., Co.Customer Service Representative SupervisorBolingbrook, ILWe pride ourselves on being the "critical link" that enables our 100+ brand partners such as Adidas, Columbia and Gildan to reach our hyper fragmented base of customers, comprised of apparel decorators, eRetailers and promotional products distributors that embellish apparel items for diverse end consumer use cases (e.g., everyday wear, concerts, fitness attire, life events, team sports, etc.). Our success has compounded since the Company's humble beginnings in 1988 as a regional t shirt distributor to a leading, multibillion dollar value-added distribution platform that drives market penetration for our suppliers while enabling growth, operations and fulfillment for a diverse range of customers across channels and business sizes.
Customer Service Supervisor MolexCustomer Service SupervisorLisle, ILPart timeMolex is seeking a Customer Service Supervisor to lead a team responsible for managing customer inventory strategies, including Vendor Managed Inventory (VMI) and consignment programs, ensuring inventory health, service continuity, and proactive issue prevention through data-driven insights. You will also serve as a key escalation point, working cross-functionally to resolve complex customer and supply challenges in a fast-paced environment requiring sound judgment and composure, while reinforcing accountability and ownership within your team.
Customer Service and Rebate Processing Team Supervisor Nexant IncCustomer Service and Rebate Processing Team SupervisorChicago, ILAs a Customer Service and Rebate Processing Supervisor with Resource Innovations, you will play a key role and will focus on the development and implementation of efficient business processes and ensuring the team is fully trained and supported. Resource Innovations is a women-led organization offering software-enabled clean energy solutions for utilities as well as commercial, industrial, and residential energy customers.
Retail Customer Service Supervisor PetSmart LLCRetail Customer Service SupervisorMokena, ILPetSmart's Experience Lead (Retail Customer Service Supervisor) provides exceptional pet parent service to Pet Parents while upholding the company's vision, mission, values, and strategy. Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: People Leadership: Facilitates the associate experience and supports associate development.
Customer Service & E-Commerce Supervisor - Full Time Saint Charles, IL Whole Foods Market IncCustomer Service & E-Commerce Supervisor - Full Time Saint Charles, ILSaint Charles, IL$17.50–$30.20 / hourMaintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level.
Customer Service Manager EDI StaffingCustomer Service ManagerWestmont, IL$80,000–$110,000 / yearAs a member of management, the Customer Service Manager's role regarding product safety and quality is broad in scope with responsibilities that include communicating Food Defense guidelines to staff and ensuring their usage, reporting safety and quality issues, enacting solutions and implementing pertinent procedures within the department as described in Food Defense Policy. Plan, coordinate and monitor the activities of the customer service team to maintain and enhance customer relationships as well as meet organizational and operational objectives.
NewMokena--Customer Service Manager Gold Standard Enterprises, IncMokena--Customer Service ManagerMokena, IL$19–$24 / hourPart timep>The Customer Service Manager reports to and assists the General Manager and Assistant Store Manager, in daily operations, including motivating and inspiring the team to achieve store goals. • Demonstrates leadership to staff by providing high levels of customer service, driving sales, handling difficult and/or complicated sales, demonstrating organizational skills.
Customer Experience Supervisor KithCustomer Experience SupervisorChicago, IllinoisWorking closely with Store Management, the Customer Experience Supervisor supports operational priorities, helps guide daily team activities, and reinforces the brand vision by consistently modeling strong leadership, service excellence, and teamwork. Led by Founder, CEO and Creative Director Ronnie Fieg, the brand is known globally for evoking nostalgia from a dynamic point of view, and working closely with a carefully selected set of best-in-class collaborators.
NewMokena--Customer Service Manager Binny's Beverage DepotMokena--Customer Service ManagerMokena, IL$19–$24 / hourThe Customer Service Manager reports to and assists the General Manager and Assistant Store Manager, in daily operations, including motivating and inspiring the team to achieve store goals. Demonstrates leadership to staff by providing high levels of customer service, driving sales, handling difficult and/or complicated sales, demonstrating organizational skills.
Part-Time Evenings and Weekends Customer Experience Supervisor The Michaels Companies IncPart-Time Evenings and Weekends Customer Experience SupervisorNaperville, IL$16–$22.20 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Customer Service Manager CirrusLabsCustomer Service ManagerWestmont, IL$80,000–$110,000 / yearAs a member of management, the Customer Service Manager's role regarding product safety and quality is broad in scope with responsibilities that include communicating Food Defense guidelines to staff and ensuring their usage, reporting safety and quality issues, enacting solutions and implementing pertinent procedures within the department as described in Food Defense Policy. Plan, coordinate and monitor the activities of the customer service team to maintain and enhance customer relationships as well as meet organizational and operational objectives.
Supervisor, Customer Solutions (I-Team, Chat) Parts TownSupervisor, Customer Solutions (I-Team, Chat)Addison, IllinoisInteract across various business units to lead and inspire adoption of the chat tool within Customer Service teams, partnering closely with identified leaders and champions to share best practices and customer-level insights across teams. Responsible for shaping the experience of every Parts Town customer, the Supervisor, Customer Solutions – Live Chat (internally known as Captain, Your Parts Town Pen Pal) plays a key role in how Parts Town is transforming the industry.
Regional Customer Experience Supervisor DCC Propane LLCRegional Customer Experience SupervisorLisle, ILThis role is responsible for evaluating live and recorded customer interactions, identifying coaching opportunities, developing training plans, improving customer handling skills, and ensuring adherence to operational expectations including RCC utilization, DASH pricing execution, Red Yellow Green (RYG) outbound calling expectations, account setup accuracy, and customer retention initiatives. RingCentral Contact Center Expertise - Develop and maintain advanced knowledge of the RingCentral phone and contact center platform, serving as a subject matter expert on call routing, queue configuration, IVR design, call flow optimization, system functionality, reporting, data extraction, analytics, and process automation to support operational efficiency, customer experience, and business objectives.
Customer Experience Supervisor Full Time TJMaxx of ILCustomer Experience Supervisor Full TimeHomewood, IllinoisCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
NewOvernight Customer Care Supervisor Roto-Rooter Services CompanyOvernight Customer Care SupervisorLombard, Illinois$23–$26 / hourli style="margin-left:0in">Preparing reports and analyzing call center data to improve processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction. Responsibilities: Responsibilities include: Supervise and train Customer Care Representatives while fostering a positive culture of performance and continuous improvement.
Customer Service Manager Illinois Tool Works IncCustomer Service ManagerCarol Stream, IL$80,000–$100,000 / yearTasks (Description of main tasks): Effectively manage and develop a customer-facing and commercially aware attitude within the Customer Relationship Representative team responsible for processing sales orders for equipment, service work and parts; assessing incoming orders for accurate commercial and accounting details, electronic entry of order details, invoice generation and administration, write acknowledgment of orders to the customer and dispatch notification. Develop and publish metrics to track critical performance indicators in each area of the department and ensure the update and publishing of administrative information to the business (To-dos, lead-time tables, stock inventory, Start-up Report, discount analysis).
Distribution Customer Service Representative NFI Industries IncDistribution Customer Service RepresentativeNorth Aurora, ILHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Interacts in a good working relationship with customers by responding to all inquiries and complaints concerning work orders, invoices, shipments, inventory counts, etc. in a courteous and effective manner.
Collections Supervisor (Legal Services) RR Donnelley & Sons CoCollections Supervisor (Legal Services)Warrenville, ILRemote$55,700–$83,600 / yearThe FSS Account Supervisor plays a critical role in the management of the revenue cycle of the firm by providing leadership and oversight for the finance team overseeing the unbilled and accounts receivable inventory for a subset of the firms'' partners and clients. *Respond to customer inquiries in a timely and professional manner; keep client and manager informed of significant and potential issues, and communicate proposed solutions or processes that will avoid future or other potential issues; resolve issues escalated by the client to ensure a high level of customer satisfaction.
Field Service Supervisor Panasonic Corporation of North AmericaField Service SupervisorChicago, ILQualifications FORMAL EDUCATION REQUIREMENT: Required Level: High School Preferred level: Bachelor's Degree MINIMUM YEARS OF EXPERIENCE NECESSARY: 3-5 years Experience to include management level, as well as technical HVAC-Refrigeration knowledge. The Field Service Supervisor II owns service operations with direct responsibility for service execution while leading a team, or teams, to accomplish specific objectives within a given time frame, with available resources, according to customer rules of engagement.
Client Services Supervisor Quad/Graphics IncClient Services SupervisorChicago, IL$70,000–$85,000 / yearExecute full lifecycle project management for visual merchandising campaigns, including (but not limited to) analysis of client project requirements, scoping, scheduling, approvals, timeline adjustment - including working with creative and production on-site teams as necessary. The primary role of the Supervisor Client Services is to work onsite with the client, managing the execution of multiple, complex projects in support of the client's visual merchandising campaigns.
Inside Service Technician Supervisor-Hot Side Parts Town, LLCInside Service Technician Supervisor-Hot SideAddison, IL$60,018.78–$80,997.56 / yearp>The Supervisor, Technical Service, is responsible for supervising the daily operations of the Inside Service Technician (hot side) team, as well as coaching and developing team members. Develop and implement quality procedures to ensure the highest level of customer service, including: monitoring performance, tracking metrics, and innovating existing processes.
Supervisor, Customer Solutions Architecture Softchoice CorpSupervisor, Customer Solutions ArchitectureChicago, IL$106,560–$136,000 / yearCross-functional Collaboration: Facilitating strong collaboration with various stakeholders including, Territory Sales Leaders, Partners, GTM and all other teams to ensure successful partnerships are formed and maintained. The impact you'll have: The Customer Solutions Architect Supervisor (CSAS) is a dynamic role that involves leading a team of Customer Solutions Architects (CSA) while driving product and service growth within their own book of business.
Supervisor District Field Service - IL/IA/IN Magid Glove & Safety Manufacturing Co LLCSupervisor District Field Service - IL/IA/INRomeoville, ILIn this role youll be managing a team of up to 25 Field Service Representatives and their schedules to provide the service for our field inventory solutions, ensuring seamless installs at new customers, and continuing to develop your team for best results. Do you have experience in world class customer service, coaching for the best results, excellent verbal and written communication skills, and leading a diverse team across multiple states (IL/IN/IA)?.
Environmental Services EVS Supervisor - UI Health EVS AramarkEnvironmental Services EVS Supervisor - UI Health EVSChicago, ILBENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Model key leadership behaviors and ensure the highest levels of safety, quality and service excellence for employees, clients and consumers.
Supervisor Admin Services Advocate Aurora Health IncSupervisor Admin ServicesDowners Grove, IL$28.55–$42.85 / hourHeadquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care.