1,726 Results for

Customer Service Specialist Jobs in Charlotte, NC

Jobs

Charlotte, NC12 days ago

p style="font-family:'arial'">Visit https://www.ttecjobs.com/en/us-employee-benefits for more information.

TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology.

New!

Fort Mill, SC2 days ago

$17.75–$23.72 Per Hour

Related experience may include: Customer Service Associate (CSA), Customer Service Representative (CSR), Leasing Consultant, Rental Agent, Sales Clerk, Account Manager, Account Representative, Call Center Representative, Client Services Representative, Customer Care Representative (CCR), Customer Service Agent, Customer Service Representative (Customer Service Rep), Customer Service Specialist, Member Services Representative, Sales Facilitator. The Strategic Customer Support Representative - Pump and Power serves as the first point of contact for many of our customers, whose purpose is to understand the customers' needs, provide equipment solutions, negotiate and close the deal (rental or sale) and process the customer's contract.

Charlotte, NC10 days ago

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Review and evaluate operational procedures, including Customer Service interactions from all communication channels, service requests, refund processing, Transponder fulfillment, outgoing correspondence, and future quality review implementations.

Assists the Quality/Training Manager and Assistant Manager in auditing Key Performance Indicators (KPIs) for TTEC Operations, like outgoing correspondence and external survey results.

Charlotte, NC11 days ago

Remote

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Pinpoint areas for improvement through monitoring call volumes and analyzing staffing needs to adjust the program for success.

Bring your time management and organizational skills to manage multiple, complex, on‐going tasks.

Fort Mill, SC7 days ago

$17.75–$23.72 Per Hour

Some Sunbelt jobs may require driving for long periods of time, loading and unloading heavy equipment, performing work in extreme weather conditions including rain, wind or excessive temperatures and/or night and weekend work. Position Responsibilities:

Completes customer orders, sources equipment as needed, places service calls, processes order cancellations and requests equipment pick-ups.

New!

Fort Mill, SC2 days ago

$17.75–$23.72 Per Hour

Completes customer orders, sources equipment as needed, places service calls, processes order cancellations and requests equipment pick-ups.

Charlotte, NC7 days ago

$20–$22

Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.

Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

the individual’s skill sets, experience and training;
licensure and certification requirements;
office location and other geographic considerations;
other business and organizational needs.

New!

Charlotte, North Carolina1 day ago

$62–$64 Per Hour
Contractor

strong>Required Qualifications:

7 plus years of experience design, content design, design programs, design research and strategy, or product design experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education. For more information visit www.ptrglobal.com.

New!

Charlotte, North Carolina5 days ago

Full-time

Audi Northlake

Location: 10831 Northlake Auto Plaza Blvd., Work includes frequent movement around the company facilities and the outdoor car lot to interact with customers and other departments.

Charlotte, NC20 days ago

$70–$85 Per Hour
Contractor

Large construction project coordination experience in engineering, operations, or construction of large-scale projects (power plants, supplier oversight, or geotechnical projects). Major functions include, but are not limited to providing independent oversight (on-site, vendor shops, and OEM) of multiple projects simultaneously with a focus on the following: Key Responsibilities:

Charlotte, North Carolina13 days ago

$75–$80 Per Hour
Contractor

strong>Required Qualifications:

5 plus years of Quantitative Analytics experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education.
The candidate will own the full delivery lifecycle, from rapid prototyping alongside stakeholders to deploying, integrating, and hardening solutions within client’s environment, acting as the technical bridge between client’s platform and the people who use it.

New!

Charlotte, NC2 days ago

As a Digital Sales Specialist, you'll be a crucial part of the team to help exceed the expectations of internal and external customers by providing exceptional service and support through email & chat channels driving digital tool adoption and revenue growth. Explore our comprehensive U.S. benefit offerings.

Concord, NC17 days ago

Learn to repair vehicle glass (in the classroom and hands on) with a focus on the Safelite Way of Fitting under the guidance of experienced technicians and Safelite leaders. • Manage work orders, customer documentation and customer communication through the Safelite handheld Mobile Resource Management (MRM) technology.

Concord, NC17 days ago

New!

Charlotte, NC2 days ago

li>Responsible to meet all established metrics including those associated with contacting customers and collecting past due balances for assigned accounts receivable portfolio through a range of techniques, including telephone, email, facsimile and automated collection letters. Explore our comprehensive U.S. benefit offerings.

Charlotte, NC30+ days ago

$68–$68.25 Per Hour

The ideal candidate will have strong experience in modern data engineering across AWS, GCP, and Azure, expert skills in Python and SQL, and a proven ability to design, build, and operate scalable ETL/ELT pipelines using Snowflake and Databricks to deliver reliable, secure, and cost-efficient data products. We are seeking an Application Programmer III to join our Product Master Environment team, the firm-wide provider of product and pricing reference data serving 400+ applications across multiple lines of business.

Charlotte, NC19 days ago

$56–$56.08 Per Hour
Full-time

The ideal candidate will have strong experience in AI/ML data labeling, QA, and evaluation across NLP, information retrieval, entity extraction, routing/classification, semantic search, and RAG/LLM applications, and a proven ability to deliver accurate, consistent annotations and evaluation datasets at scale. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.

Charlotte, NC16 days ago

$40,000–$50,000 Per Year
Full-time

By working with established member groups, unions, and associations, we provide clear guidance, reliable service, and ongoing support to people who are looking for information about their available options. We are a growing organization dedicated to helping individuals and families better understand benefit programs designed to support long-term financial security.

Clover, SC20 days ago

$70,000–$90,000 Per Year
Employee

A global specialty chemicals manufacturer focused on additives that improve surface properties such as wetting, dispersing, defoaming, and lubrication across coatings, inks, adhesives, and industrial applications. The Regulatory Specialist I will be expected to provide support in but not limited to the following areas: Customer Support, Trade and Regulation Compliance, Raw Material Data Acquisition and Hazard Communication.

Pineville, NC30+ days ago

$20–$28 Per Hour
Full-time

p>The Plant Health Care Team are specialists dedicated to inspecting plant material, identifying problems, and ethically treating or preventing the many problems that trees and shrubs may face.

A Degree in Arboriculture, Urban Forestry, Horticulture, Plant Science, Plant Pathology, Environmental Sciences, Landscape Management, Turf-grass, or similar experience preferred.

New!

Fort Mill, SCToday

p>Our team is driven by six core values: Aim high – we deliver excellence in everything we do, stay focused – we innovate and evolve by overcoming obstacles, take action – we are empowered to impact our company's performance, follow through – we hold each out accountable, and we say what we're going to do and do what we say, all in – we are trusted partners for our customers every step of the way, and we care – we prioritize our people, customers, and community. We leverage our core competencies of understanding and managing interest rate and prepayment risk to invest in our Agency residential mortgage-backed securities (RMBS) and mortgage servicing rights (MSR) portfolio, with the objective of delivering attractive risk-adjusted returns to our stockholders.

Charlotte, North Carolina12 days ago

li>Work with Broker, ensuring that all required information is obtained, proper applications are completed, quotes and binders are confirmed in writing, policies are issued promptly and accurately, state filings (where applicable) are made, and taxes paid in accordance with appropriate state laws. Our more than 25 niche-focused brands reflect our deep experience and specialization in construction, general casualty, environmental liability, professional liability, health care, public entity, workers’ comp, property and personal lines.

Charlotte, NC19 days ago

Remote

$23.27–$25.68 Per Hour

The Service Scheduling Administrator (SSA) is responsible for assigning, routing, and adjusting workloads of field service personnel in daily operations for all customer service and company committed work. Nature and Scope: The Planning & Progression department is a centrally-led and regionally-executed operation responsible for receiving, routing and assigning all orders for the Natural Gas Business Unit.

Charlotte, NC30+ days ago

Bachelor's degree in business, Economics, Finance, or a related field Strong verbal and written communication skills Professional, customer‑focused mindset Ability to learn new systems and complex information quickly Strong attention to detail and organizational skills * Willingness and ability to complete Series 7 licensing during paid training. Individuals who successfully complete the training and demonstrate strong performance may be extended or offered full‑time employment.

Charlotte, North Carolina20 days ago

Remote

Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.

As a Customer Service Specialist, you’ll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond.

Charlotte, NC12 days ago

This role provides patient support by resolving billing inquires, update demographic and insurance information and assists with setting up patient payment plans to address outstanding balances owed.

Handle actions for patient accounts when correspondence is received for bankruptcies, death, and legal correspondence (divorce, guarantor changes; provide statements for auto accident lawsuits, etc.).

Charlotte, North Carolina22 days ago

p style="text-align: center;">Morris-Jenkins has been voted Top Workplace USA and Top Workplace Charlotte time and time again! Check out our awards here: Working at Morris-Jenkins Heating, Air, Plumbing, and Electrical | Top Workplaces .

You’re great at communication. Not only are you good at listening, but you know the right words (and emojis 😊) to solve problems and make people feel good about it!.

Charlotte, NC30+ days ago

This role supports the team in driving sales and store key metric performance through leading customer checkout and service areas and promoting a friendly store environment that builds customer loyalty and satisfaction. The Customer Service Specialist delivers a positive customer experience by providing excellent service through building customer relationships, connecting customers with product, and creating memorable experiences.

NC21 days ago

The CSR works collaboratively with cross-functional teams-including Production, Planning, Logistics, and Sales-to deliver an exceptional customer experience.

Position Summary:

The Customer Service Specialist (CSS) serves as the frontline liaison between customers and the manufacturing organization.

Mooresville, North Carolina30+ days ago

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Company Overview

Founded in 1978 and headquartered in Denver, Colorado, the Grease Monkey® brand currently operates more than 300 centers internationally with operations in Mexico, China, Colombia and Saudi Arabia.

Essential Duties and Responsibilities

Provide Exceptional Customer Service

Maintain communications with waiting customers, keep them informed of wait times, answer questions.

Charlotte, NC30+ days ago

$20–$22 Per Hour

Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Windows, Doors, and Flooring. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation's top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits.

CHARLOTTE, NC21 days ago

Required Qualifications: 2+ years of Customer Service, Financial Services, or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education. Review and analyze basic or tactical Customer Service assignments or challenges that require research, evaluation, and selection of alternatives, related to low-to-medium risk deliverables.

Fort Mill, SC28 days ago

p>Our team is driven by six core values: Aim high - we deliver excellence in everything we do, stay focused - we innovate and evolve by overcoming obstacles, take action - we are empowered to impact our company's performance, follow through - we hold each out accountable, and we say what we're going to do and do what we say, all in - we are trusted partners for our customers every step of the way, and we care - we prioritize our people, customers, and community. We leverage our core competencies of understanding and managing interest rate and prepayment risk to invest in our Agency residential mortgage-backed securities (RMBS) and mortgage servicing rights (MSR) portfolio, with the objective of delivering attractive risk-adjusted returns to our stockholders.

New!

Charlotte, NCToday

Remote

p>Relative to the job this contractor will be performing, please answer the below questions: Will this worker work in the field, plant, lab or office environment? virtual Qualification Assessment Must Have Education Requirements High School Diploma/GED Yes Mobility Classification Virtual teammates .

Position Purpose:
The Service Scheduling Administrator (SSA) is responsible for assigning, routing, and adjusting workloads of field service personnel in daily operations for all customer service and company committed work.

Charlotte, NC30+ days ago

$16–$18 Per Hour

Celebrating consecutive years of profitable growth since 1985, Massey Services and its subsidiary organizations employ over 2,800 team members and operate over 2,400 vehicles that provide Residential and Commercial Pest Prevention, Termite Protection, Landscape and Irrigation Services to over 800,000 customers from 180+ Service Centers throughout Florida, Georgia, Louisiana, Texas, South Carolina, North Carolina, Virginia, Tennessee and Oklahoma. Answering incoming customer calls in a courteous & professional manner; resolving customer inquiries, requests, billing questions, and scheduling service; as well as welcoming prospective new customers interested in learning about our services.

New!

Charlotte, NCToday

WHY THIS ROLE IS IMPORTANT

Serve as a primary point of contact for customers seeking assistance with reservations, account updates, and service inquiries.
Customer-focused team responsible for assisting clients with reservations, account inquiries, and service-related requests.

Charlotte, NC30+ days ago

New!

Charlotte, NCToday

p>- Work with others to achieve a common goal - Have the ability to work independently and efficiently to meet deadlines - Demonstrate the ability to promptly answer client related emails and phone calls - Show a self-motivated, detail-oriented and organized work ethic - Creative thinking abilities are encouraged - Be able to handle customer feedback and inquiries - Strong computer aptitude, to include Google sites and research, MS Office (Outlook, Word and Excel) and Adobe Acrobat. - Excellent communication (oral and written), interpersonal, organizational, and presentation skills - Typing proficiency: 40-60 wpm - Property Management Industry experience is a plus, but is not required.

New!

Charlotte, NCToday

$29–$33 Per Hour

li>Review and analyze basic or tactical Customer Service assignments or challenges that require research, evaluation, and selection of alternatives, related to low-to-medium risk deliverables. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Fort Mill, SC30+ days ago

Our team is driven by six core values: Aim high - we deliver excellence in everything we do, stay focused - we innovate and evolve by overcoming obstacles, take action - we are empowered to impact our company's performance, follow through - we hold each out accountable, and we say what we're going to do and do what we say, all in - we are trusted partners for our customers every step of the way, and we care - we prioritize our people, customers, and community. We leverage our core competencies of understanding and managing interest rate and prepayment risk to invest in our Agency residential mortgage-backed securities (RMBS) and mortgage servicing rights (MSR) portfolio, with the objective of delivering attractive risk-adjusted returns to our stockholders.

Charlotte, North Carolina30+ days ago

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SpeeDee swiftly grew into a quick lube and automotive tune-up service business, and by the mid-90s, SpeeDee had added complete brake service and grown to a full-service auto maintenance and repair facility.

For 40 years, SpeeDee has built trusted customer relationships based on reliability and professional service and grown from a single store to more than 150 locations.

Job Summary

The Greeter is responsible for establishing and maintaining good customer relations, accurately completing written work orders, providing customers with excellent service and serving as the initial customer contact point.

Responsibilities

Greeting the customer in a friendly inviting manner.

Charlotte, NC18 days ago

The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.

Matthews, NC11 days ago

Charlotte, NC11 days ago

New!

Charlotte, NCToday

p>Randstad Strategic Accounts is looking for a business professional with a knowledge and proficiency working in the banking industry. If you are interested in becoming part of a team where you can contribute to drive both personal and organizational goals, this may be the right fit for you!

Charlotte, NC30+ days ago

$25–$27 Per Hour

This position is ideal for a detail-oriented professional with a strong background in manufacturing or distribution who can manage customer accounts, process orders with accuracy, coordinate shipments, provide customer service, and support workflows from quoting through delivery. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Charlotte, NC7 days ago

$20–$26.61 Per Hour

p>The Department of Community Resources (DCR) through its Community Resource Center, supports the core departments of Mecklenburg County Health and Human Services (HHS) in doing their business through an integrated service delivery model of subject-matter experts from each core department and community partners who provide services to County residents in our HHS Community Resource Center. In addition, DCR is responsible for administering Child Support Services, Economic Services, MeckSuccess, HOMES, and Unified Workforce Development programs, as well as Integrated Health and Human Services Mail Services.

Fort Mill, SC30+ days ago

Your primary responsibility is to ensure a positive total customer experience while originating consumer loans, completing loan applications, developing strong customer relationships and meeting sales goals. Company-wide, we participate in various philanthropic efforts such as volunteer opportunities, food drives and back to school drives as well as an annual fund raiser for St. Jude Children''s Research Hospital.

Fort Mill, SC30+ days ago

Charlotte, NC17 days ago

$21.50–$27 Per Hour
Full-time

p>Are you a highly organized, customer-focused professional who excels at coordinating service operations and keeping a fast-paced HVAC team running smoothly?.

This is an important role where your Service Titan expertise and organizational skills will directly impact our team's efficiency and customer satisfaction.

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Customer Service Specialist Jobs in Charlotte, NC

Customer Service Representative – Financial Services TTEC

Strategic Customer Support Representative - Power & HVAC Sunbelt Rentals

Quality Assurance Specialist TTEC

Real Time Specialist Workforce Management TTEC

Customer Service Representative (Onsite - EN/ESP Bilingual Preferred) Sunbelt Rentals

Bilingual (English & Quebec French) - Customer Service Representative Sunbelt Rentals

Member Support Specialist Vaco LLC

Experience Design Specialist 5 - Contingent Pinnacle Technical Resources

Audi Brand Specialist Hendrick Automotive Group Corporate

Construction Specialist IV- Quality Assurance - 26-13791 US Tech Solution

Quantitative Analytics Specialist 4 - Contingent Pinnacle Technical Resources

Digital Sales Specialist United Rentals

Repair Specialist Safelite

Peak Seasonal Repair Specialist Safelite

Credit Specialist United Rentals

Senior Data Engineer - AI/Cloud Specialist BC Forward

AI Data Annotation Specialist BC Forward

Customer Service Representative - Work From Home American Income Life

Regulatory Specialist I Synerfac Technical Staffing

Plant Health Care Specialist SavATree

Customer Service Specialist 1 Two Harbors Investment

Customer Service Specialist Bridge Specialty Group

Customer Service Specialist III eTeam Inc.

Customer Service Specialist (Early Career / Entry Level) - Pipeline Wells Fargo & Co

Remote Customer Service Specialist ForgeFit

Revenue Cycle Customer Service Specialist Tryon Medical Partners

eSupport Customer Service Specialist Morris-Jenkins

Customer Service Specialist - Full Time Belk Inc

Customer Service Specialist Americhem Inc

Automotive Customer Service Specialist Grease Monkey

Customer Service Specialist - Charlotte West Shore Home, Inc.

Operations - Customer Service Specialist 2 - Contingent Mindlance

Bilingual Customer Service Specialist Two Harbors Investment Corp

Customer Service Specialist III Eteam

Position Purpose: The Service Scheduling Administrator (SSA) is responsible for assigning, routing, and adjusting workloads of field service personnel in daily operations for all customer service and company committed work.

Customer Service Specialist - Charlotte Massey Services, Inc.

Customer Service Specialist Accruepartners

Customer Service Specialist Brown & Brown Inc

Customer Service Specialist Resident Research

Customer service specialist 2 Randstad

Customer Service Specialist 1 Two Harbors Investment Corp

Automotive Customer Service Specialist SpeeDee

Bilingual Multi-Location Customer Service Specialist (Spanish) Sherwin-Williams Co

Customer Service Specialist Sherwin-Williams Co

Bilingual Customer Service Specialist (Spanish) Sherwin-Williams Co

Customer Service Specialist 2 Randstad

Business-to-Business (B2B) Customer Service & Order Entry Specialist Lee Hecht Harrison

Customer Experience Specialist - Child Support Services Mecklenburg County

Consumer Loan Specialist - Sales Customer Service Republic Finance LLC

Sr. Consumer Loan Specialist - Sales Customer Service Republic Finance LLC

Customer Service Representative Charlotte Heating & Air

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Position Purpose:
The Service Scheduling Administrator (SSA) is responsible for assigning, routing, and adjusting workloads of field service personnel in daily operations for all customer service and company committed work.