1,233 Results for

Customer Care Manager Jobs in Charlotte, NC

Jobs

Charlotte, NC13 days ago

As a Carolinas-based commercial general contractor with offices in Asheville, Charlotte, Greenville, and Raleigh, we work across corporate interiors, hospitality, life sciences, mission critical, industrial, and healthcare projects throughout NC, SC, and wherever our clients take us. You'll partner closely with clients, senior leadership, superintendents, and subcontractors — serving as the person who keeps projects aligned, teams motivated, and client relationships stronger than when you started.

New!

Gastonia, NC1 day ago

Other: • Collaborates closely with, providing oversight as needed to, the Clinical Manager/Charge RN acting as nurse manager, the Medical Director, and the physicians regarding the direct patient care responsibilities within the facility to ensure the provision of outstanding quality of patient care, as defined by the FMS quality goals, and compliance with the pertinent company policies and procedures. • Demonstrated leadership competencies and management skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, results orientation, team building, motivating employees, performance management and decision making.

New!

Charlotte, NC4 days ago

As a Carolinas-based commercial general contractor, we've earned a reputation for client-centered delivery across corporate interiors, hospitality, life sciences, mission critical, industrial, institutional, and healthcare work. As a Project Manager, you'll own commercial construction projects from planning through closeout, serving as the key connection between clients, senior leadership, subcontractors, and our field teams.

New!

Charlotte, NC1 day ago

$2,140.20–$2,378

Required Skills: Interpersonal Skills – ability to work with diverse personnel (professional and support staff) while maintaining a positive demeanor and professional appearance. Cognitive Demands - capable of managing frequent interactions with the public and customers and meeting deadlines under pressure.

New!

Charlotte, NC1 day ago

Licensed Clinical Social Worker/Registered Nurse License and 2+ years of physical health care management experience, 4-6+ years of physical health care management experience preferred. Collaborate with discharge planners, physicians, and other parties to ensure appropriate discharge plan, care plan, and coordination of acute care and long-term care services!

New!

Charlotte, NC1 day ago

$40–$45

New!

Charlotte, NC1 day ago

$35–$45

New!

Charlotte, NC1 day ago

As a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team. The position requires strong leadership skills, clinical expertise, critical thinking abilities, excellent communication, and a commitment to fostering a culture of excellence in patient care and professional development.

Rock Hill, SC11 days ago

Is responsible for the performance improvement process, sets expectations, develops plans, assesses, improves, and maintains the quality of the company’s management, clinical, operational, and other important internal processes and activities; assigns staff to performance improvement activities. The Manager (PIC) oversees and evaluates the financial status of the company, communicates with the owners/corporate office as needed on issues of finance, performance improvement, sales, or clinical implementation of therapies.

New!

Rock Hill, SCToday

$240,000–$270,000 Per Year

The purpose of a Primary Care Physician at Oak Street Health is to provide equitable and effective value-based healthcare to local Medicare patient populations at our innovative network of neighborhood primary care centers. Our Primary Care Physicians operate at a single medical center supported by large care teams so our providers can focus on delivering a better quality of care, rather than a volume of services.

New!

Charlotte, NCToday

Senior Engineering Project Manager is responsible for:Strategic Leadership: Provide vision and direction for project staff while assuming full accountability for budget compliance, schedule adherence, and the quality of all technical deliverables. Large-Cap Management: Lead mid-to-large capital power projects, specifically Combined Cycle Power Plants, with a Total Installed Cost (TIC) of $100MM+.

Rock Hill, SC12 days ago

New!

Charlotte, NC2 days ago

The Product Development Manager is the Commercial and Utility Truck liaison with National Account Managers, Government Account Managers, Strategic Account Managers, and Sales Representatives from all Company business units. Will be a subject matter expert for the Commercial and Utility truck business line, providing training and support for internal United Rentals employees, and delivery of solutions to customers who seek efficiency within their owned equipment operations.

Concord, North Carolina8 days ago

$4,000–$9,000
Full-time

Provide detailed explanations of recommended repairs and maintenance services, including oil changes, tire services, brake repair, suspension, transmissions, and more. Your expertise in Volkswagen vehicles and automotive diagnostics will help drive customer satisfaction and loyalty while supporting our dealership’s commitment to excellence.

Concord, North Carolina27 days ago

Full-time

An ideal candidate should have knowledge in the automotive industry (preferably with German auto manufacturers such as Volkswagen/Audi) to advise customers on vehicle maintenance, recommend warranty protections and potential cost savings, schedule service appointments, and provide accurate repair estimates for labor/parts. To perform the job successfully, an individual should demonstrate the company's core values of Servant Leadership, Teamwork, Integrity, Commitment to Customer Enthusiasm, Passion for Winning, Accountability at All Levels, and Commitment to Continuous Improvement.

Charlotte, NC11 days ago

Full-time

We are LennarLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Requires the ability to work more than eight hours per day in the confined quarters of a construction trailer, the ability to operate a motor vehicle, read plans, climb stairs and ladders, bend, stoop, reach, lift, move and/or carry equipment which may be in excess of 50 pounds.

Charlotte, NC30+ days ago

Headquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, were proud to build homes through our trusted family of brandsincluding Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency all united under the PulteGroup name. As one of the nations largest and most respected homebuilders, PulteGroup offers opportunities to grow within a Fortune 500 company thats consistently recognized as a Fortune 100 Best Company to Work For and a certified Great Place to Work.

Charlotte, NC13 days ago

$75,000–$85,000

The CCM will recruit, mentor, coach and develop Customer Care Specialists (CCS) to deliver a superior customer experience via telephone, chat, in person, or by email to provide information about products and services, to take orders, or to obtain details of service issues. Working in conjunction with the Corporate Senior Customer Care Manager, the CCM will interface daily with the Sales, Purchasing, Operations, Contracts and the Regulatory Compliance Specialist to consistently communicate workflow.

Rockwell, NC30+ days ago

Position Summary: The Assistant Customer Care Manager is responsible for responding competently, promptly, and efficiently to claims for warranty service or reimbursement in a manner which follows state and federal guidelines, exceeding the expectations of our customers, enhancing the reputation of our retailers, and contributing to the profitability of our company. Our company portfolio includes a broad offering of attainable housing, and as a vertically integrated home builder, we are uniquely positioned to serve customers through every stage of the homeownership journey - building, selling, financing, and insuring homes.

Charlotte, NC26 days ago

Employment is contingent upon a valid driver's license and clear driving record, 10-year Criminal History Records Check, and drug screen as required. The primary responsibility of the position is to manage the operational activities of the department in accordance with established policies and procedures, in a unit where the focus is on assisting passengers with boarding flights.

Charlotte, NC23 days ago

$38.20–$57.30 Per Hour

Current RN license or temporary license as a Registered Nurse Petitioner in the state in which you work and reside or; if declaring a National License Compact (NLC) state as your primary state of residency, meet the licensure requirements in your home state; or for Non-National License Compact states, current RN license or temporary license as a Registered Nurse Petitioner required in the state where the RN works. The Care Manager assesses needs, plans, coordinates, and evaluates services of patients with the goal of equipping and empowering individuals and their families to easily access resources and adopt healthy lifestyles that will increase their ability to remain in the most appropriate care setting.

Charlotte, NC30+ days ago

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. This role directly manages a team of Customer Care Managers supporting Broadband Fiber and VoIP customers and is accountable for ensuring installs are completed as committed, onboarding is executed effectively, and operational friction is reduced.

Fort Mill, South Carolina30+ days ago

You will be responsible for managing the relationship between Movement and your assigned client accounts, advocating for our customers to renew and expand their insurance portfolio and helping them obtain the best possible coverage and pricing. Movement Insurance is made up of passionate, talented and hardworking individuals who strive for excellence while demonstrating servant leadership in everything we do.

Charlotte, NC30+ days ago

$70,000–$85,000 Per Year

Paid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave. Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity.

matthews, NC30+ days ago

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early morningsApplicants in the U.S. must satisfy federal, state, and local legal requirements of the job. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace.

charlotte, NC30+ days ago

Charlotte, NC30+ days ago

$93,680–$128,810 Per Year

It is Siemens Healthineers policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations. How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individuals potential to contribute with diverse ideas.

Rock Hill, South Carolina30+ days ago

As the industry's leading and fastest-growing service provider, IPS offers single-source electromechanical and power management solutions to enhance the reliability of critical infrastructure across North America and the United Kingdom. You'll learn from industry experts, grow alongside a talented workforce, and be part of a company that is built on the Shared Values of Safety, Integrity, Teamwork, Accountability, Customer Focus, and Entrepreneurial Spirit.

Charlotte, NC23 days ago

$38.20–$57.30 Per Hour

Charlotte, NC30+ days ago

Remote

$38.20–$57.30 Per Hour

Collaborates with the patient/family and inter-professional team including the primary care team, hospital care team, post acute care managers, and other care partners to provide a model of care that ensures the delivery of quality, efficient, and cost-effective healthcare services. Major Responsibilities: Facilitates communications among patient/family, multidisciplinary team, medical management team, community resources and other disciplines to anticipate, identify, evaluate, and act to resolve any potential barriers and constraints to delivery of care in a timely manner.

Concord, NC30+ days ago

Collaborates with the patient/family and inter-professional team including the primary care team, hospital care team, post acute care managers, and other care partners to provide a model of care that ensures the delivery of quality, efficient, and cost-effective healthcare services. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patients status and interpret the appropriate information needed to identify each patients requirements relative to his/her age-specific needs, and to provide the care needed as described in the departments policies and procedures.

Charlotte, NC7 days ago

Remote

$91,935–$153,225 Per Year

Actual compensation will be provided in writing at the time of offer, if extended, and is determined by work location and a range of other relevant factors, including but not limited to: experience, skills, degrees, licensures, certifications, and other job-related factors. We focus on delivering exceptional customer experiences, ensuring value realization, and supporting strategic business objectives through proactive customer success management and targeted account strategies.

Indian Land, South Carolina27 days ago

4+ years of experience leading support or service-focused teams, with a strong track record of delivering exceptional customer and employee experiences. Partner with internal departments and business leaders to understand employee needs and deliver support solutions that improve productivity and the overall workplace experience.

Charlotte, NC30+ days ago

Remote

Full-time

As part of an assigned team, develops effective collaborative relationships with TriWest's inter and intra-departmental stakeholders and other SMEs, C-Suite executives, and other leaders in Operations, Health Care Services, Provider Network, and IT to ensure that TriWest meets contractual requirements and fulfills organizational objectives. The Provider Program Manager ensures that strategic, enterprise-wide programs are well defined, planned, tracked, and communicated in a consistent manner; is responsible for collaborating with C-Suite executives and other stakeholders; and is responsible for deliverables that meet defined requirements and for utilizing project management best practices.

Belmont, NC30+ days ago

Position Summary: Vallen's Customer Service Manager oversees customer service activities for small to very small accounts, with supervision responsibilities for all remote and physically present associates that they have responsibility for by performing the following duties personally or through delegation to associates. Vallen is an industry leader in delivering flexible supply chain solutions while creating value for our customers, our supply partners, and our associates.

New!

Charlotte, North Carolina4 days ago

Communicates with and educates patients and families regarding emotional, social, and financial impacts of illness and mobilizes family/community resources to meet identified needs while advocating for patient and family empowerment in making health care decisions and accessing needed services. Develops discharge plans with appropriate contingency plans throughout the hospital stay to ensure timely care coordination and progression of care, making arrangements for post-acute care services and facilities as well as community care for social needs.

Charlotte, North Carolina20 days ago

Develops discharge plans with appropriate contingency plans throughout the hospital stay to ensure timely care coordination and progression of care, making arrangements for post-acute care services and facilities as well as community care for social needs. Communicates with and educates patients and families regarding emotional, social, and financial impacts of illness and mobilizes family/community resources to meet identified needs while advocating for patient and family empowerment in making health care decisions and accessing needed services.

Charlotte, NC7 days ago

$100,000–$150,000 Per Year

Our industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, and multiple late-stage development programs addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. Axsome Therapeutics is currently searching for a field based Long-Term Care (LTC) Specialty Account Manager (SAM) to drive LTC commercial activities for an assigned geography by executing marketing strategies to ensure a successful launch and make a meaningful difference through the execution of commercial activities.

charlotte, NC30+ days ago

mooresville, NC30+ days ago

Huntersville, NC30+ days ago

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

Charlotte, NC30+ days ago

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

Charlotte, NC30+ days ago

You will be responsible for achieving annual new business targets across the following product lines: ID NOW PLATFORM (Influenza, Covid-19, RSV, Strep A), BinaxNOW COVID-19/Flu A&B Combo, DETERMINE HIV-1/2, BinaxNOW Streptococcus pneumoniae & Legionella, BinaxNOW Malaria, Clearview hCG, Clearview PBP2a SA. This role is ideal for professionals with a strong background in clinical diagnostics and a passion for identifying and converting new opportunities within hospital networks, including Laboratory, ED, Clinic, Physician Office Lab and Urgent Care settings.

Charlotte, NC30+ days ago

The Care Manager/“Designated Care Manager” is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living/long term care and reminiscence neighborhoods. Understand and practice the proper method of attending to and disposing of, and the possibility of exposure to, blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials.

Lincolnton, NC30+ days ago

$37.50–$56.25 Per Hour

Current RN license or temporary license as a Registered Nurse Petitioner in the state in which you work and reside or; if declaring a National License Compact (NLC) state as your primary state of residency, meet the licensure requirements in your home state; or for Non-National License Compact states, current RN license or temporary license as a Registered Nurse Petitioner required in the state where the RN works. • Conducts or participates in comprehensive "all-system" needs assessment for identified patients; knowledgeable of appropriate care-related services to match identified needs disease management for health maintenance, and appropriate clinical goal expectations/outcomes for identified population.

Charlotte, NC30+ days ago

Administer, assist with, and observe medications and treatments for each resident using the medication administration record and the Six Rights of Medication Pass (“Right” resident, medication, dosage, time, route, right to refuse). Maintain and clean the Medication Room, medication carts, and treatment carts for neatness, cleanliness, availability of medications, and expired medications.

Charlotte, NC29 days ago

$35.50–$53.25 Per Hour

Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise.

Charlotte, NC30+ days ago

Serve as Rezilient’s primary onsite representative with our partners, maintaining a visible and trusted presence across client locations through activities such as benefit fairs, lunch-and-learns, employee pop-ups, and targeted outreach. 5–7 years of experience in customer success, healthcare account management, employee benefits consulting, or a similar client-facing role within healthcare services specifically managing large health systems or hospital accounts.

Charlotte, North Carolina30+ days ago

During the program, you will gain exposure to key operational areas including Sales, Logistics, and Customer Service, while learning how to deliver elevated service experiences for premium customers, drive operational efficiency, and support financial performance. As a Manager Trainee – Premium Customers, you will participate in a structured, hands-on training program designed to develop future leaders through real-world experience at our airport locations.

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Customer Care Manager Jobs in Charlotte, NC

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Travel Nurse RN - Case Manager - $40 to $45 per hour in Charlotte, NC TravelNurseSource

Travel Nurse RN - Case Manager - $35 to $45 per hour in Charlotte, NC TravelNurseSource

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Pharmacy Manager needed for a Home Infusion facility in Rock Hill, SC! The Recruiting Pro

Primary Care Physician Oak Street Health

Senior Engineering Project Manager System One

Pharmacy Manager needed for a Home Infusion facility in Rock Hill, SC! Gables Search Group

Product Development Manager United Rentals

Volkswagen Automotive Service Advisor Hendrick Automotive Group Corporate

Hendrick Cars - Volkswagen Service Advisor - Top Dealership in the Carolinas! Hendrick Automotive Group Corporate

Finance Manager Lennar Homes

Assistant Customer Care Manager - Charlotte, NC PulteGroup Inc

Customer Care Manager - Charlotte, NC Life-Assist, Inc.

Assistant Customer Care Manager Clayton Homes Inc

Unit Manager, Customer Care Piedmont Airlines, Inc.

RN Care Manager PT Weekender - Atrium Health Pineville Care Management Advocate Aurora Health Inc

Senior Manager, Customer Operations Connect Holding LLC

Personal Lines Account Manager /Customer Service Rep- Movement Insurance Movement Mortgage

Manager, Customer Solutions RXO Inc

Retail Customer Service Manager PT The Michaels Companies Inc

Part time Customer Service Manager The Michaels Companies Inc

Facilities Manager, Customer Experience Center (Charlotte, NC) Varian Medical Systems Inc

Customer Service Manager Integrated Power Services

RN Care Manager PT Weekender - Atrium Health Pineville Care Management Atrium Health

Care Manager Registered Nurse - Atrium Health Remote PT Weekends Advocate Aurora Health Inc

RN - Care Manager Registered Nurse Atrium Health Cabarrus FT Advocate Aurora Health Inc

Manager, Customer Success - Secondary Education East Coast (USA Remote) Turnitin LLC

Senior Customer Experience Manager - Technology Movement Mortgage

Provider Program Manager - Provider Strat Value Base Care TriWest Healthcare Alliance

Manager - Customer Service Vallen Distribution Inc

rn care manager Team Member Services

Care Mgr RN PRN Team Member Services

Specialty Account Manager, Long Term Care (Charlotte, NC) Axsome Therapeutics

FT Customer Experience Manager The Michaels Companies Inc

Retail Full Time Customer Experience Manager The Michaels Companies Inc

Retail Part Time Customer Experience Manager The Michaels Companies Inc

Customer Experience Manager - Full Time The Michaels Companies Inc

Full-Time Customer Experience Manager The Michaels Companies Inc

Sales Development Manager - Infectious Disease Point of Care Diagnostics - NC Abbott Laboratories

Care Manager Sunrise Senior Living

RN Case Manager, Lincoln, Clinical Care Management; PRN Days Advocate Aurora Health Inc

Med Care Manager Sunrise Senior Living

Manager of Spiritual Care-Atrium Health Levine Children Hospital-FT Days Advocate Aurora Health Inc

Senior Customer Success Manager Rezilient Health

Manager Trainee - Premium Customers Avis Budget Group

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