Escalation Support Specialist (Automotive Customer Support) TTECEscalation Support Specialist (Automotive Customer Support)Dearborn, MIIn this position, you’ll troubleshoot and resolve complex technical issues, act as a point of escalation for customer concerns, and collaborate closely with both internal teams and external partners to provide timely, effective solutions. As an Escalation Support Specialist (specializing in the automotive industry) working hybrid in Allen Park, MI, you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions.
Bilingual Spanish Customer Service Representative TTECBilingual Spanish Customer Service RepresentativeDearborn, MIThe Bilingual Spanish Customer Service Representative builds and maintains trust as a skilled expert by providing superior knowledge and expertise for an innovative new program designed to assist consumers with mobility challenges. As a Bilingual Spanish Customer Service Representative working on-site in Allen Park, MI, you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions.
Electric Vehicle Customer Experience Specialist TTECElectric Vehicle Customer Experience SpecialistDearborn, MIThe Electric Vehicle Customer Experience Specialist (CXS) will work with customers and prospective buyers to earn and retain their loyalty with our customers, a globally recognized provider of high-quality automotive products and services. Successful agents in this role will utilize resources including onsite Knowledge Base, Dealerships, local resources, Part & Tech SME’s for case progression.
Concierge Customer Service Representative TTECConcierge Customer Service RepresentativeDearborn, MI$16–$22 / hourThe Concierge Customer Service Representative builds and maintains trust as a skilled expert by providing superior knowledge and expertise for an innovative new program designed to assist consumers with mobility challenges. As a Concierge Customer Service Representative (specializing in the automotive industry) working on-site in Allen Park, MI, you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions.
Customer Service Representative TTECCustomer Service RepresentativeDearborn, MIThe Customer Service Representative builds and maintains trust as a skilled expert by providing superior knowledge and expertise for an innovative new program designed to assist consumers with mobility challenges. As a Customer Service Representative (specializing in the automotive industry) working on-site in Allen Park, MI, you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions.
Bilingual French Customer Service Representative TTECBilingual French Customer Service RepresentativeDearborn, MIRemoteThe Customer Service Representative builds and maintains trust as a skilled expert by providing superior knowledge and expertise for an innovative new program designed to assist consumers with mobility challenges. As a fully remote Customer Service Representative (Bilingual French) based in the Allen Park, MI area, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
NewAssociate Customer Service Representative - Contract TalentBurst, Inc.Associate Customer Service Representative - ContractAuburn Hills, MI$22–$24.14 / hourThis involves interaction with the customer, credit, and sales representative -Make decisions for customers' return following a quality complaint within their assigned Delegation of Authority (DOA) limit -As part of the account team, relay all pertinent information gathered from the customer to the account manager (forecast, new project, changes in the organization.) Title: Associate Customer Service Representative Location: MI - Auburn Hills Duration: 3+ Months This position is hybrid 4 days in the office and 1 day from home office.
NewADO Field Trainer/Customer Service Representative (Novi) Michigan Farm BureauADO Field Trainer/Customer Service Representative (Novi)Novi, MI$54,743–$67,334 / yearTo proactively research and resolve policy issues by assisting agents and customers by phone, in-person, email, daily document listings, and system reports. To provide operator service during normal business hours by answering and taking ownership of all incoming calls to the Agent Development Office (ADO) in a prompt, professional, and courteous manner.
NewCommercial Solutions Specialist - Automotive Industry (Remote) TTECCommercial Solutions Specialist - Automotive Industry (Remote)Dearborn, MIRemoteThe Position will serve as the primary technical support fort all FPI services: telematics, data services, fleet management, including multi-tier support and triage of customer issues associated with FPI software, hardware, and systems. · Interact with Business Partners as needed including: o Attend Business Partner meetings to resolve issues and discuss program changes and enhancements.
NewAgency Customer Service Representative/Trainer (Novi, Michigan) Michigan Farm BureauAgency Customer Service Representative/Trainer (Novi, Michigan)Novi, MI$54,743–$67,334 / yearTo proactively research and resolve policy issues by assisting agents and customers by phone, in-person, email, daily document listings, and system reports. To provide operator service during normal business hours by answering and taking ownership of all incoming calls to the Agent Development Office (ADO) in a prompt, professional, and courteous manner.
Client Ownership Specialist TTECClient Ownership SpecialistDearborn, MIRemoteThe Lincoln Ownership Specialist role is very similar to the existing SDR Service Specialist role, except covering more stores and answering their incoming questions submitted through AskLincoln.com and will interface directly with the ownership/senior leadership of these dealerships for their questions submitted. The Lincoln Ownership Specialist takes direction from and supports the Market Area Sales & Inventory Manager, as part of Lincoln’s Center of Excellence and reporting through the Lincoln Field Operations department.
Dealer Experience Specialist (Hybrid) TTECDealer Experience Specialist (Hybrid)Dearborn, MIThis role involves a blend of proactive outbound dealership engagement to schedule FSR+ product launches, and reactive inbound support to resolve complex inquiries and escalate technical concerns to ensure accurate and timely resolution for Dealers and Field Personnel. · Collaborate effectively with Ford Product Managers, Ford Business Owners, vendors, and other internal support groups to escalate unresolved issues, share dealership feedback, concern resolution processes or technology barriers impacting program success and contribute to continuous program and product enhancements.
Vehicle Programs Specialist TTECVehicle Programs SpecialistDearborn, MI$16–$18 / hourThe Vehicle Programs Specialist performs a variety of Company Vehicle and Employee Purchase Program projects and administrative tasks relative to vehicle ordering, delivery, service, billing, insurance, taxation, registration, titling, ticket/citation/toll processing, compliance, disposal, purchase processing, and customer service. · Update and maintain policies, programs, and other documentation in Life@Ford, MyFordVehicles, AXZ, SATS, SharePoint, the department share drive, etc.
NewBilling and Collection Specialist- Bilingual Painters Supply and Equipment Co.Billing and Collection Specialist- BilingualMetropolitan Detroit, MIPSE Group includes brands from across the country including Painters Supply & Equipment Co, Nyquist Paints, FAMIS, Aerocoat Source, ABC Autobody Color, Auto Paint Supply, Carolina Automotive Refinish Supply, Charlottesville Automotive Refinish Supply, Golden Isles Paint & Supply, Interbay Coatings, ProWood Finishes, RMS Pro Finishes, Specialty Coatings Inc., Strand’s Industrial Coatings, United Sales Company, and Wyrick Company. PSE Group is a nationwide team of coatings specialists dedicated to providing exceptional products and value-added services to our customer partners.
NewBehavioral Health Specialist Requires LCSW or LPC or LMFT Oak Street HealthBehavioral Health Specialist Requires LCSW or LPC or LMFTPontiac, MI$60,522–$129,615The Behavioral Health Specialist will assess the needs of patients, make referrals to appropriate behavioral health resources and specialists, and provide short-term counseling and evidence-based treatments as indicated. The purpose of a Behavioral Health Specialist at Oak Street Health is to provide care management services and to provide evidence-based short-term psychotherapy to our patients with behavioral health needs.
NewParts Specialist O'Reilly Automotive StoresParts SpecialistCanton, MIProvide excellent service to customers calling the store on the phone by answering all calls according to company policy, accurately looking up parts and quote prices, recommending premium and related items, and offering the Low-Price Guarantee. Perform various in-store services for customers (where state and local laws allow) - (i.e. install wipers, test and charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules, etc.).
NewProduct Audit Quality Specialist StellantisProduct Audit Quality SpecialistAuburn Hills, MIThe role also involves developing and maintaining audit criteria, training and certifying plant audit champions, supporting model-specific validation activities, and leading cross-functional problem-solving efforts to address quality risks. This is a high-visibility position requiring strong collaboration, technical judgment, and the ability to drive quality improvements across plants, suppliers, and global stakeholders while meeting cost and performance objectives.
NewFleet Finance Margins, Pricing & Volumes Specialist StellantisFleet Finance Margins, Pricing & Volumes SpecialistAuburn Hills, MIDeveloping and maintaining the Fleet master margin file to establish the forecasted margins at trim level, by channels and model years. Working alongside the Control Tower & Data Analytics teams to create/update Fleet dashboards & analytical tools.
NewHVAC/R Service Tech 2 - Commercial & Industrial CoolSysHVAC/R Service Tech 2 - Commercial & IndustrialPontiac, MI$25–$42Responsibilities: The HVAC/R Technician role is primarily responsible for performing repairs and maintenance to a variety of HVAC and Refrigeration equipment including air conditioning, electric motors, heating units, heat pumps, hermetic compressors, commercial furnaces, boilers, burners, intake and exhaust fans, economizers and humidifiers, RTUs, remote condensing units, ice machines, walk-in coolers & freezers, and upright refrigerators & freezers. Sr, senior, Service Tech, refridgeration, HVAC, refrigeration, HVAC-R, HVAC/R, diagnostic, commercial, service, install, mechanical, mechanic, apprentice, AC, field service, chiller, specialist, HVACR, supermarket, rack systems.
Customer Services Representative QnityCustomer Services RepresentativeAuburn Hills, MI$20–$24 / hourContractorStrong communication skills allow the CSR to translate the customers' needs into information upon which the CSR, the business and other functions can make decisions and promptly act. By building successful relationships, the CSR aligns multiple internal resources and capabilities, toward the goal of zero-defect customer satisfaction.
Plant Health Care Specialist SavATreePlant Health Care SpecialistWaterford, MI$22–$28 / hourFull timeTeam & Collaborative Environment: Join a supportive team that works alongside some of the best trained and equipped professionals in the industry - with a focus on learning, growth, quality, and safety . You bring: • A degree in Arboriculture, Urban Forestry, Horticulture, Plant Science, Plant Pathology, Environmental Sciences, Landscape Management, Turfgrass—or related experience (preferred) .
Customer Service Specialist I - Customer Service Center WesBanco IncCustomer Service Specialist I - Customer Service CenterAnn Arbor, MIAssists customers with various computing environments, including both Apple and Android products, browsers and operating systems to support and promote our digital banking services on all supported devices. Processes inbound calls from all queues, including account questions, product and service information, digital banking services, debit card processing, bank policy and various customer requests.
Customer Service Specialist-Seasonal OrkinCustomer Service Specialist-SeasonalWayne, Michigan$17–$18 / hourFounded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers. Leading with empathy and a service mindset, you’ll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers.
Mortgage Customer Service Specialist United Wholesale MortgageMortgage Customer Service SpecialistPontiac, MichiganFull timeFree membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court . All it takes is exceptional client service skills and a love of talking — this role is within the Customer Care team in Servicing, and will be heavily focused on phone contact with clients.
CS Specialist I - Customer Service Center WesBanco IncCS Specialist I - Customer Service CenterMIAssists customers with various computing environments, including both Apple and Android products, browsers and operating systems to support and promote our digital banking services on all supported devices. Processes inbound calls from all queues, including account questions, product and service information, digital banking services, debit card processing, bank policy and various customer requests.
Customer Service Specialist-Seasonal Orkin LLCCustomer Service Specialist-SeasonalWayne, MI$17–$18 / hourFounded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers. Leading with empathy and a service mindset, you'll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers.
Customer Service Specialist FerrellgasCustomer Service SpecialistHowell, MichiganFull timeHandle general customer issues such as general service order input, executing emergency scripts, closing uncontrollable loss accounts, answering general contract information, and answering basic pricing questions. From our nationwide charitable partnerships with Operation Warm and Operation BBQ Relief to fundraisers for local schools, fire departments, veteran organizations and more, we are always looking for ways to give back to the communities we live in and serve.
Mortgage Customer Service Specialist United Wholesale Mortgage LLCMortgage Customer Service SpecialistPontiac, MIFree membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court. As a Customer Care Servicing Specialist, youll be the key point of contact among our mortgage clients, maintaining relationships that have been long-established, and being there to advise and direct as needed.
Customer Service Specialist Orkin LLCCustomer Service SpecialistBrighton, MIBacked by over 120 years of industry expertise, the Orkin Guarantee, and a trusted brand that customers already believe in, you'll have everything you need to provide top-tier service with confidence. Work alongside a team that values safety, professionalism, empathy, integrity, and innovation in pursuit of our mission to deliver the peace of mind only an Orkin Pro can provide.
Onsite Customer Service Specialist Concordance Healthcare Solutions CareersOnsite Customer Service SpecialistAnn Arbor, MichiganThis position works directly with the customer’s logistics department as well as other internal departments to facilitate day to day customer needs by providing excellent service, problem resolution and open communication. Initiates required action for response to customer service requests for order changes, including the maintenance of order/customer information files and communicates changes to the appropriate personnel/departments.
Onsite Customer Service Specialist Concordance Health Solutions LLCOnsite Customer Service SpecialistAnn Arbor, MIConcordance Healthcare Solutions, LLC is committed to being the most respected, innovative, national, multi-market healthcare solutions company earning the highest level of trust by operating with integrity, unwavering commitment and exceptional service through our culture of excellence. Essential Functions: This position works directly with the customer's logistics department as well as other internal departments to facilitate day to day customer needs by providing excellent service, problem resolution and open communication.
Bilingual Multi-Location Customer Service Specialist (Spanish) Sherwin-Williams CoBilingual Multi-Location Customer Service Specialist (Spanish)West Bloomfield, MIThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
Bilingual Customer Service Specialist (Spanish) Sherwin-Williams CoBilingual Customer Service Specialist (Spanish)Ann Arbor, MIThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
Customer Service Specialist Atlas Copco ABCustomer Service SpecialistMIMinimum three years of relevant experience dealing with customers Minimum 1 year experience using Customer Portals, Covisint preferred Excellent telephone manners with good communication and organizational skills Proficient PC skills, including working knowledge of MS office High School Diploma or equivalent. • Working knowledge of EDI release, forecast schedules • Basic understanding of terms and conditions documents, clauses • Knowledge of International shipping, export requirements • Financial reconciliation, sales transaction impact to GL • Automotive OEM background.
Customer Services Specialist Apidel TechnologiesCustomer Services SpecialistFarmington Hills, MIContractorThis position has the following primary objectives with respect to customer relations for all HAP product lines: (1) Provide follow-up and courteous and prompt resolution to member inquiries by conducting thorough investigations and fully educating members and customers; (2) Support corporate and departmental goals, member enrollment activities and product implementations; (3) Research, investigate and resolve service failures. Improve the customer experience by identifying root causes, trends and recommend resolutions for service recovery and retention; (4) Educate members and prospective members to promote HAP as the health care coverage of choice.
Senior Specialist, Customer Service - Hybrid XPO IncSenior Specialist, Customer Service - HybridAnn Arbor, MIWhat you'll do on a typical day: Receive incoming calls from employees who have been involved in an accident, have been injured and/or have been in a roadside breakdown; receive calls from the motoring public, law enforcement, claims adjusters and the Casualty Claims department. Perform general clerical duties as assigned, including but not limited to answering and directing phone calls, cross-training, data entry and invoice payment.
NewCustomer Service Specialist Ferrellgas Partners LPCustomer Service SpecialistHowell, MIHandle general customer issues such as general service order input, executing emergency scripts, closing uncontrollable loss accounts, answering general contract information, and answering basic pricing questions. From our nationwide charitable partnerships with Operation Warm and Operation BBQ Relief to fundraisers for local schools, fire departments, veteran organizations and more, we are always looking for ways to give back to the communities we live in and serve.
Associate Customer Service Representative Associate Customer Service Representative KYYBA, IncAssociate Customer Service Representative Associate Customer Service RepresentativeAuburn Hills, MIFounded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances. QualificationsSAP-R3 or equivalent experience, High School Diploma required, College degree preferred, Order entry experience & previous customer service experience.
Customer Service Representative - Whitmore Lake, MI Corrigan Oil CoCustomer Service Representative - Whitmore Lake, MIMIEngage in regular interaction with peers on-site, fostering collaboration and teamwork through face-to-face meetings and spontaneous conferences. Primary Job Duties: • Engage with customers via telephone, email, or in person, offering expert support and information on our products and services.
Customer Service Representative - State Farm Agent Team Member Brandon Krugh - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberHowell, MIAs a Customer Service Representative - State Farm Agent Team Member with Brandon Krugh - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Our team members enjoy three weeks of paid time off annually, plus opportunities to earn additional rewards like lunches, dinners, and gift cards through in-office promotions.
Customer Solutions Specialist Bill & Rod's ApplianceCustomer Solutions SpecialistLivonia, MichiganWe serve a wide area, so if you are in Livonia , Dearborn, Dearborn Heights, Canton, Westland, Farmington Hills, Southfield, Northville, Plymouth, Novi or White Lake, give us a call and let us take some of the stress out of buying an appliance! If you’re seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you!
Customer Solutions Specialist Bill & Rod's Appliance, Inc.Customer Solutions SpecialistLivonia, MIAs the first point of contact for our customers, you'll be a true customer champion, building relationships and helping people find the solutions they need. If you're a natural helper who is ready to roll up your sleeves, contribute to a fun team environment, and do the right thing, we encourage you to apply!
Customer Care Servicing Specialists United Wholesale MortgageCustomer Care Servicing SpecialistsPontiac, MichiganFull timeFree membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court . All it takes is exceptional client service skills and a love of talking — this role is within the Customer Care team in Servicing, and will be heavily focused on phone contact with clients.
Customer Care Servicing Specialist United Wholesale MortgageCustomer Care Servicing SpecialistPontiac, MichiganFull timeFree membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court . All it takes is exceptional client service skills and a love of talking — this role is within the Customer Care team in Servicing, and will be heavily focused on phone contact with clients.
Customer Service Representative - (FT) Dal-TileCustomer Service Representative - (FT)Farmington Hills, MichiganDal-Tile has more than 9,500 employees in North America and sells its products through a network of more than 300 company-owned sales service centers, stone slabyards and design studios that service a robust network of trade customers. About Dal-Tile:Dal-Tile is the largest manufacturer and marketer of ceramic, porcelain, glass and metal tile as well as natural stone, large format slab and countertop products used in residential and commercial spaces across North America.
Customer Care Servicing Specialists United Wholesale Mortgage LLCCustomer Care Servicing SpecialistsPontiac, MIAccepting incoming calls from all clients • Making outbound calls to clients • Responding to emails from clients • Working various reports as assigned • Aiding and overseeing our sub-servicer • Cross-training to learn other areas of our Servicing team. All it takes is exceptional client service skills and a love of talking - this role is within the Customer Care team in Servicing, and will be heavily focused on phone contact with clients.
NewCustomer Service Representative Prime Healthcare Services IncCustomer Service RepresentativeGarden City, MIPrime Healthcare operates 54 hospitals and has more than 360 outpatient locations in 15 states providing more than 3.0million patient visits annually. The Customer Service Representative may be assigned to special projects or other assignments may be given with expectations to be completed in a specified timeframe.
NewCustomer Experience Specialist University of MichiganCustomer Experience SpecialistAnn Arbor, MIData Entry & Reporting: Perform data entry for Alumni Association programs, products, events, and services, while regularly administering CRM control reports to ensure data accuracy; Use Salesforce to process all membership transactions. Staff and participate in team meetings, Alumni Association events that may be during evenings or weekends, and staff retreats including offsite, overnight staff retreats at Camp Michigania.
NewCustomer Service Representative PerceptaCustomer Service RepresentativeDearborn, MIThe Customer Service Representative builds and maintains trust as a skilled expert by providing superior knowledge and expertise for an innovative new program designed to assist consumers with mobility challenges. As a Customer Service Representative (specializing in the automotive industry) working on-site in Allen Park, MI, you'll become part of a community that values your success, supports your career growth, and celebrates your contributions.
NewCustomer Service Representative - Northville University of Michigan Credit UnionCustomer Service Representative - NorthvilleAnn Arbor, MichiganCustomer Service Representatives at UMCU focus on supporting our membership and community by meeting the needs of our members and work out of our branch locations throughout Ann Arbor, Ypsilanti, Dearborn and Flint. Assists members with information and transactions regarding their account and performs all member service requests, such as transactions, card requests, ACH and Visa disputes and troubleshooting issues with products and services.