Customer Service Representative Jobs in Worcester, MA

This role engages directly with walk-in customers, coordinates with sales, drivers, and warehouse teams, and delivers exceptional counter and phone service. Engages walk-in customers with exceptional counter sales support and collaborates with sales, drivers, and warehouse teams to ensure timely order fulfillment.

p>Job Summary: The CSR is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with vendors and team members in management and various other departments.

Meet and greet customers in a professional, friendly, and timely manner • Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features, and other services, which includes offering optional protection products, upgrades, fuel options, and other additional equipment • Offer additional customer assistance by providing directions, maps, local area information, and appropriate service information • Answer incoming calls for reservations, rate quotes, general questions, provide information, and resolution for customers, other branches, and other vendors • Place outgoing calls for callback management, and miscellaneous calls as assigned • Assist to assess the condition of the rental upon return • Notify Management of any known customer problems • Notify Management of any known vehicle problems and any required vehicle maintenance • Continuously build knowledge and skills, pursue on-the-job training and development opportunities, and any company-sponsored classroom training. Must be at least 18 years old High School Diploma or GED required Must currently have a valid US drivers license with no more than 2 moving violations and/or at-fault accidents within the past 3 years No drug or alcohol-related conviction on record (DWI/DUI) in the past 5 years Must have at least 6 months of prior customer service experience Must have a basic level of experience and understanding of a PC and Microsoft Office products Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

Overview The Seasonal Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. Must have at least 6 months of prior customer service experience Must have a basic level experience and understanding of a PC and Microsoft Office products Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

p>The Seasonal Customer Service Representative (CSR) is responsible for delivering high-quality customer support and sales services during the seasonal operational period. • Make outbound sales calls to existing and potential customers to promote products and services.

A division of the Central Wire (CWI) Group of Companies encompassing 12 locations in three countries, 750+ employees, and over six decades of excellence, Loos & Co solutions are found in mission critical flight control applications. Maintains files of active orders and posts activity such as change notices, scheduling changes, partial shipments, and credit changes.

Additional responsibilities include making outbound calls, supporting customer follow-up efforts, and assisting with maintaining efficient technician schedules to ensure a positive customer experience and smooth daily operations.

Summary/Objective: This full-time Customer Service Representative is responsible for delivering exceptional customer service by handling incoming inquiries, addressing customer concerns, resolving issues, and scheduling service and maintenance appointments.

Let us know you're interested in a future opportunity by joining our Talent Community onjobs.genpt.comor create an account to set up email alerts as new job postings become available that meet your interest! If you are hired at Motion, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

Eversource will not offer immigration-related sponsorship for this position. Applicants who require immigration sponsorship—either now or in the future—should not apply. This includes, but is not limited to, direct company sponsorship, listing Eversource as the employer of record on immigration documents, or any work authoriz...

Key Responsibilities: Manage intercompany and internal collections, ensuring timely resolution of outstanding balances. Kforce has a client that is seeking a Collections/Customer Service Representative in Johnston, RI.

Must possess excellent organization skills to provide accurate follow-up, understand inventory management, have the ability to understand the strategic direction of any Business Unit to which they provide customer service support and translate that strategic direction into tactics with their assigned customers. · Excellent phone communications and interpersonal skills with multiple functional groups including CSRs, Manufacturing, Supply Chain, Product Management, Sales and Marketing, Finance, Warehouse and Transportation personnel as well as external customer contacts.

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The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington.

Physical Demands:

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington.

Physical Demands:

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

In this role, you will serve as the first point of contact for customers, providing exceptional service by addressing inquiries, resolving issues, and offering helpful information about our products and services. Job Summary: We are seeking a dedicated Customer Service Representative who is passionate about helping customers and can thrive in a fast-paced environment.

p>What you'll do on a typical day: Bill shipments according to applicable tariffs and pricing agreements Recognize and resolve documentation errors Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing Process over, short and damaged freight and related documentation for customer resolution Customer Service Representatives are required to: Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery.

What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft Office Available to work a variety of shifts, including days, evenings, nights and weekends Preferred qualifications: Transportation experience Excellent verbal and written communication skills.

The Dumpster Consultant offers waste removal solutions, outlines the unique value of the service that Bin There Dump That provides, and works to establish a great rapport over the phone and build lasting customer relationships. The Dumpster Consultant consults with customers and estimates the appropriate dumpster size needed, based on the customer’s project and expectations.

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li class="MsoBodyText" style="margin-right:13px;margin-left:8px">Accurately educate customers and consumers on products they are purchasing and/or express interest in, strain information, options, methods, effectiveness for specific ailments and cultivation methods by providing educational materials and resources as needed.

For information about SBM's benefits, please visit SBM's website at:

www.sbmmanagement.com/careers Careers – SBM.

Education and/ or Experience: No specific education requirement, 3-6 months training or experience preferred; or equivalent combination of education and experience.

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If you're an experienced customer service professional looking for a steady, full-time role where you can help people, work with a supportive team, and enjoy your evenings and weekends, this could be the right fit.

p>If you are a customer-focused individual with excellent communication and organizational skills who thrives in a fast-paced setting, we encourage you to apply. In this fast-paced environment, you will be responsible for providing excellent customer service while also coordinating and dispatching our service team.