Customer Service Representative Jobs in Richmond, VA
Sparks Group
Richmond, VA
Responsibilities:Answer inbound calls, emails, and other communication channels from customers regarding shipment status, tracking, delivery issues, pricing, and general inquiries. Troubleshoot and resolve customer complaints and issues efficiently and professionally, escalating complex problems to the appropriate department when necessary.
FedEx
Mechanicsville, VA
The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.
Global Payments
$50000 - $100000
Midlothian, VA
As an Outside Sales Executive, POS, you’ll be responsible for prospecting, presenting, and closing sales of Genius® and related Global Payments technology solutions to small and mid-sized merchants across restaurant, retail, and service industries. At Global Payments, you’ll represent Genius®—our industry-leading, cloud-based Point of Sale (POS) and payment platform that helps merchants simplify checkout, streamline operations, and grow their business.
Medline Industries - Transportation & Operations
Richmond, VA
Bachelor’s degree and at least 2 years of quota-based sales experience demonstrating a background in cold calling, commissioned, full-cycle sales experience OR at least 5 years of quota-based sales experience demonstrating a background in cold calling, commissioned, full-cycle sales experience. Track record of demonstrable sales growth and quota attainment; Ability to present multiple product lines; Excellent communication and organizational skills; Stable work history; Computer proficiency especially in MS Excel, Word, and Outlook.
Hendrick Automotive Group
Richmond, VA
While performing the duties of this job, the employee is regularly required to talk and hear; stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. Work includes movement around vehicles, working in various physical positions, and the safe operation of power tools and test equipment.
Metro Public Adjustment
$35000 - $150000
Richmond, VA
Positive impact fighting for fair treatment of others; unlimited income potential; excellent training environment; flexible schedule.”. Our company represents the property owner to ensure their insurance company treats them with respect & pays them fairly.
Cava Companies
$50000 - $60000
Richmond, VA
Social Media Engagement: Maintain an active presence on social platforms (Instagram, Facebook, LinkedIn) to showcase available inventory and community highlights. Curb Appeal & Branding: Conduct routine inspections of "market-ready" homes to ensure cleanliness; report on property curb appeal and suggest enhancements to attract prospects.
Michael & Son Services Inc.
Richmond, VA
The Customer Service Representative should be skilled at higher level thinking, be able to approach the customers as a trusted advisor and consultant, to ask qualifying and insightful questions, probe for the customer's need and uncover issues, and provide detailed work requirements so the technician can properly detail work requirements for customers. Solution/Consultative sales skills, ability to conduct a needs assessment and uncover issues, then communicate these needs and issues to the right trade while setting p the service call.
U-Haul
Richmond, VA
The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.
MCI Military Recruitment
undefined, Virginia
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
HomeTeam Pest Defense
Sandston, Virginia
Provide positive customer experiences that significantly affect the customer’s likelihood to continue to use and buy additional service from HomeTeamPest Defense. Answer questions, research problems, resolve issues, provide pricing (non-termite), schedule service(s) and provide closure for customers.
Rotech Healthcare Inc.
North Chesterfield, Virginia
With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.
Thegemusa
Richmond, VA
This is the perfect opportunity for individuals who enjoy interacting with the public, want hands-on experience in customer service and event marketing, and aspire to grow into leadership or specialized roles. We are a fast-growing event marketing and fundraising company dedicated to creating memorable experiences while driving community impact.
Sweeney Insurance Agency
Richmond, VA
In this role you will provide exceptional customer service to our Commercial and Personal Lines clients, addressing all of their insurance-related questions, concerns, and requests. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience while ensuring their clients have the coverage they need.
Sweeney Insurance Agency
Richmond, VA
We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience while ensuring their clients have the coverage they need. In this role you will provide exceptional customer service to our clients, addressing all of their insurance-related questions, concerns, and requests.
Research Marketing and Innovations Inc.
$20 - $22
Richmond, VA
20–22/hourWe are seeking a motivated Full-Time Customer Service Representative to support clients, manage orders, and deliver an outstanding customer experience. Ideal for high school graduates or adults looking to build professional skills in customer service and marketing.
Highmark Health
Richmond, VA
In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy._. _Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations.
Drybar Shops
$14 - $16
Richmond, Virginia
We’re looking for friendly, high-energy Sales Associates who love creating amazing experiences for every client. DBF is not involved in, and is not responsible for, employment and personnel matters and decisions made by any Drybar® franchise owner.
GEM
Richmond, Virginia
In this role, you will play a vital part in enhancing the customer experience, building client relationships, and supporting brand growth through face-to-face interactions at events and promotional activations. Our company specializes in delivering high-impact customer engagement, client support, and live event marketing campaigns for nationally recognized brands.
Pearl Interactive Network
Richmond, VA
While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk or hear. The CSR will handle a high volume of inbound calls, demonstrate excellent communication skills, and deliver a positive customer experience while adhering to company policies and compliance requirements.
ASCENDING
Richmond, VA
Case Management & Data Integrity: Create, update, and maintain meticulous customer records and detailed documentation of all inquiries and resolutions within the CRM/ticketing system. Key Responsibilities: Front-line Resolution: Serve as the primary point of contact, managing high-volume inbound calls and emails to provide timely and professional service.
ASCENDING
Richmond, VA
The ideal candidate will bring prior experience in collections or customer service, with a strong working knowledge of the ICE/Black Knight Servicing System and Microsoft Excel. Conduct follow-up outbound calls to collect trial payments and obtain necessary verbal or written attestations.
Dominion Fiber Technologies
Henrico, VA
Ensure all supporting documents are accurate, available and applicable to the customer order/shipment, provide supporting documents to customers where applicable. Responsibilities include coordinating with freight carriers, managing and preparing freight bills, and contact with customers about upcoming deliveries.
Titan America
Richmond, Virginia
The primary responsibility of this position is to facilitate the highest level of customer satisfaction including order taking, dispatching, scheduling of drivers and deliveries, delivery efficiency and inter-department communication. Overview: Titan America, LLC, is a leading environmentally and socially progressive heavy building materials company located in the eastern United States.
Urbanex Pest Control
$16 - $22
Richmond, VA
This role requires a self-starter who can work autonomously, manage their time effectively, and prioritize a broad set of responsibilities. • Strong customer service skills with a passion for helping others and resolving issues.
Cardinal Health
$15.75 - $18.5
Richmond, VA
Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
Cardinal Health
$15 - $22.58
Richmond, VA
Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
SwimRVA
Richmond, VA
This summer seasonal position as the SwimRVA-North Relationship Coach will help provide an amazing summer experience for all members guests and staff to help build relationships within the SwimRVA community. Member service responsibilities including answering phones, checking members in, completing sales and transactions, and in-person customer engagement.
Cardinal Health
$15 - $22.57
Richmond, VA
Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity._.
Globe Life AIL - Lisa Russel
Richmond, VA
Work from home, enjoy flexible scheduling, receive mentorship, and advance your career while helping shape the future of our customer service excellence. Mentorship Available: Learn from seasoned professionals to sharpen your leadership skills and advance in your career.
AIL
Richmond, VA
If you have a strong sales background and a passion for leading high-performing teams, this opportunity offers the chance to grow your career while making a meaningful impact. We are seeking an experienced and results-driven Sales Leader to oversee and develop a team of remote life insurance professionals.
Keith Phillips - State Farm Agency
MIDLOTHIAN, VIRGINIA
Join a growing State Farm independent agent office as a Licensed Customer Service Representative (Insurance CSR). Licensed Customer Service Representative Insurance CSR State Farm Agent Team Member.
Insurance Protection Solutions, INC.
$45000 - $65000
Richmond, VA
This role is responsible for supporting clients through renewals, policy changes, service requests, and proactive coverage reviews, while also identifying cross-sell opportunities. Insurance Protection Solutions, INC. is a high-performing independent insurance agency serving Hampton Roads, Virginia, since 2011, with the ability to place coverage in all 50 states.
Citizens
Glen Allen, VA
Citizens Home Mortgage is an end-to-end business line dedicated to delivering a differentiated customer experience and earning the trust of our customers by serving as their trusted advisor and guiding them through the mortgage process. We are committed to offering comprehensive and competitive benefits, encouraging our colleagues to develop and grow their careers, and providing a fiscally sound and stable work environment while delivering to our customers.
National Security & Door Corp.
$60000 - $85000
North Chesterfield, VA
An overview of potential position responsibilities may include the following items: Establish new relationships and develop existing relationships with contractors/end users. Inside Sales Support is a base-plus-commission role with an emphasis on learning and training in the commercial door, hardware, and security industry.
Cross Borders with Alex
Richmond, Virginia
In this 100% work-from-home role, you will assist clients with travel-related questions, provide trip support, and ensure a smooth, stress-free experience from start to finish. This position is ideal for someone who enjoys helping people, is highly organized, and is excited about working remotely in the travel industry.
Under Armour, Inc.
$20.63 - $28.37
Richmond, VA
At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate. • Exceptional oral, written, and interpersonal communication skills including the ability to summarize and report on data, influence and negotiate, and present information to various levels within the organization.
Boss Truck Shops, Inc
$16 - $25
Ruther Glen, Virginia
The employee must occasionally lift and/or move up to 50 lbs., while performing the duties of this job, the employee is required to frequently stand, walk, use hands and fingers, handle or feel, reach with hands and arms, talk, and hear; occasionally sit, climb, or balance, stoop, kneel, crouch or crawl. Their duties include greeting customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about Boss Shops range of services and contacting customers to update them about their vehicle’s repair status.
Koalafi
Richmond, VA
Be flexible to perform a number of different tasks as needed, as we continue to test out new technologies and onboard enterprise merchants. Retailers across the country rely on us to offer flexible lease-to-own financing to their non-prime consumers, while increasing sales and strengthening customer loyalty.
Legacy Wealth Associates, LLC
Richmond, VA
If you’re ready to put your client service skills to work in a role that makes a tangible impact, apply today to join the Legacy Wealth Associates team. Prior experience in customer service, client relations, or administrative support (financial services experience is a plus, but not required).
Master Center for Addiction Medicine
Richmond, VA
Become a member of our collaborative team of caring and compassionate professionals at Master Center for Addiction Medicine and you will be joining the field of comprehensive outpatient addiction medicine treatment, one of the fastest growing fields of medicine today. Our approach to addiction is comprehensive, evidence-based and individualized drawing on every tool that has been proven effective: medical treatment, education, psychiatry, professional counseling, testing/monitoring and peer support services.
AMF Bakery
Richmond, VA
Reporting to the Aftermarket Customer Care Commercial Senior Manager,the Outside Customer Care Representativewill be responsible forgrowing AMF's aftermarket businessincluding but not limited to aftermarket parts, Repair and Modernizationprojects, technical servicepackages and training programs in their Region. Utilize AMF supplied tools such as CRM, D365 and other tools to be developed to ensure superior customer information tracking, pre-call planning, call reports, customer contacts, lead development, priorities, cases, opportunities, and quotes.
GTT, LLC
$23.36 - $25.74
Midlothian, VA
Leveraging the world’s largest clinical laboratory database, the organization delivers insights that help identify and treat diseases, promote healthy behaviors, and improve healthcare management for millions of patients and providers worldwide. Job Description:The Patient Services Representative III – Floater (PSR III) serves as a senior, patient-facing representative, delivering high-quality phlebotomy and specimen processing services across multiple locations as business needs dictate.
Ethos Veterinary Health
Midlothian, VA
For positions based in Colorado, EVH provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. Look for ways to continually improve the delivery of services to our clients to ensure that clients are treated with respect and compassion.
Richmond Gastroenterology Associates Inc.
Richmond, VA
As a Full-Time Patient Service Representative at Richmond Gastroenterology Associates Inc., your daily responsibilities will include warmly greeting patients and visitors, ensuring a welcoming atmosphere from the moment they arrive. Daily tasks will involve coordinating with healthcare providers to ensure seamless communication and timely patient care, all while maintaining a focus on safety and excellence.
D2B Groups
$45000 - $95000
Richmond, VA
Your ability to build relationships and understand customer needs will be essential as you strive to meet and exceed sales targets while delivering exceptional customer service. Responds to customer inquiries, provides product information, and assists customers in selecting the right parts and services for their needs.
Cintas
Chester, VA
With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best.
Helping Hands Affordable Veterinary Surgery and Dental Care
Richmond, VA
Richmond, VA | Pay: $16/hour | ⏰ Mon–Thurs, 7 AM–5:30 PMWe’re Helping Hands Affordable Veterinary Surgery & Dental Care — a high-volume surgical + dental clinic (no general practice medicine). We help pets get the care they need at an affordable cost, and we need a full-time, in-person Client Service Rep (CSR) to be the friendly face + reliable support that keeps our team moving.
ACM Chemistries, Inc.
Richmond, VA
This is a high-impact, field-based role where your ability to communicate clearly, solve problems in real time, and build strong relationships will directly influence customer success and long-term growth. Are you a hands-on problem solver who thrives in plant environments and builds trust quickly on the production floor?.
Schwan's Company
Richmond, VA
Responsibilities: + Maximize Commercial and Non-Commercial sales (Healthcare, College & University, Recreation, Business & Industry, and K-12 Schools foodservice operators/Bids) for approximately 60+ accounts in assigned territory by effectively penetrating accounts, driving contract compliance, and increasing sales. + Manage 2+ broadline distributors in market by developing strategic marketing plans to engage DSR’s, corporate chefs and business development managers to expand reach/grow sales with end user operators.