1,752 Results for

Customer Service Manager Jobs in Syracuse, NY

Jobs

Syracuse, NY

$85,000–$120,000 / year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We serve clients from multiple offices throughout the region and support a diverse client base across industries including construction, agribusiness, manufacturing, professional services, and not-for-profit organizations.

3 days ago

From our plant in Niles, Michigan, we design and assemble electro-mechanical machines, video inspection camera systems and high-pressure water jetters that are built to last, easy to use, and ready for the job—backed by real-world know-how, hands-on training and unmatched service. Historically talented at restoring distressed companies, Heico now strategically targets acquisitions that will complement its ever-growing portfolio of companies in manufacturing, construction, and industrial services.

30+ days ago

Work From Home, NY

$134,000–$201,000 / year
Full time

Develop and mentor staff through on-boarding, open communication, training and development opportunities and performance management processes; build and maintain employee morale and motivation; ensure the team is appropriately staffed with required competencies. Conduct one-on-one review with all Account Representatives to build more effective communications, to understand training and development needs, and to provide insight for the improvement of Account Executive’s sales and activity performance.

30+ days ago

Anywhere, NY

Additional responsibilities include identifying deficiencies within the group and escalating them to the Director, building positive relationships both internally and externally, maintaining Key Performance Indicators (KPIs), and delivering annual reviews with staff, along with corrective actions when necessary. The A/R Management Manager is responsible for directly managing the ARM team and ensuring that outstanding accounts, denials, and appeals are accurate and followed up on in a timely manner to maximize reimbursements.

3 days ago

Anywhere, NY

Remote

$110,000–$140,000 / year

This is a highly visible role for a strategic marketer who enjoys connecting the dots, influencing stakeholders, and turning complex offerings into clear, compelling value for customers. Corpay is a global technology organization that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay.

3 days ago

Anywhere, NY

Remote

$185,000–$237,500 / year

In this role, you’ll partner closely with Product, Business Development, Marketing teams, and other cross-functional roles to bring new global payment products and solutions to market by focusing on the intersection of traditional finance and onchain programmable payments - powered by stablecoins. Circle’s platform includes the world’s largest regulated stablecoin network anchored by USDC, Circle Payments Network for global money movement, and Arc, an enterprise-grade blockchain designed to become the Economic OS for the internet.

3 days ago

Anywhere, NY

Manage a sales territory overlaying with an established Invisalign Region, serving as a business partner to modernize and grow the iTero intraoral scanners install base, ultimately leading to the adoption of Invisalign clear aligners in Ortho practices. With your commercial acumen and influencing skills the Digital Platform Territory Manager will sell iTero intraoral scanners to customers including general dentists and orthodontists by applying comprehensive knowledge and expertise of our Digital Platform.

3 days ago

Anywhere, NY

Remote

The ideal candidate brings a strong track record of building and launching products in fintech or crypto, thrives in fast-paced environments, and operates with a high degree of ownership and execution rigor. The company was founded by Cornell computer scientists, who partnered with Wall Street veterans and early Web3 leaders to execute a promising vision for redefining the way people build permissionless networks.

3 days ago

Anywhere, NY

Remote

$200,000–$260,000 / year

In close partnership with executive stakeholders, engineering leadership, compliance, treasury, and external partners, you will define vision, drive alignment, and make high-impact tradeoffs to ensure Circle’s digital asset infrastructure supports increasing volumes, new markets, and future product expansion. As a Principal Product Manager on Circle’s Digital Assets team, you will own the long-term product strategy for Circle’s digital asset and capital markets platform, shaping how liquidity, lending, and capital access are delivered globally across Circle’s stablecoin ecosystem.

3 days ago

Anywhere, NY

This role transforms marketing from a manual, channel-driven function into a scalable, AI-powered growth engine by automating execution, improving speed to market, and increasing efficiency across campaigns. The Manager, AI Marketing Orchestration will design, build, and optimize agentic marketing workflows that drive scalable growth across email, paid media, data and content.

3 days ago

Anywhere, NY

Remote

In this role, you will collaborate closely with cross-functional teams—including engineering, design, marketing, and sales—to drive the development and delivery of cutting-edge drive-thru solutions that enhance guest experiences and optimize operational efficiency for our customers. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings.

3 days ago

Anywhere, NY

Remote

$90,000–$140,000 / year

Defines agency’s change management and transition communication requirements and performance metrics with a focus on mitigating adoption risks and satisfying customer information needs Identify agency stakeholder groups, assess stakeholder information needs, and prepare communication planning materials outlining key messages, methods, and timing by stakeholder group. Censeo is seeking a consultant to serve as a Customer Engagement Manager to support the GSA and other federal client agencies by providing customer engagement and operations planning support to customer agencies transitioning to the GO.gov e-gov travel services (ETS) shared service.

3 days ago

Anywhere, NY

Remote

$105,000–$115,000 / year

By combining trusted insight with expert guidance, Later removes guesswork from influencer marketing, enabling brands to choose the right creators, execute fully managed campaigns, and drive meaningful growth across awareness, engagement, and revenue. Built on a native, AI-powered platform and more than a decade of proprietary data—including billions of social interactions, impressions, and $2.4B+ in verified influencer-driven purchases—Later helps teams understand what will work before they launch.

3 days ago

Syracuse, NY

$22–$25 / hour

in all directions, lift and place objects up to 25 lbs, operate machinery or power tools, identify and inspect objects, be able to work overtime, weekends, night hours (emergencies), work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, work in small and/or enclosed spaces, be exposed to hazardous chemicals. The employee is frequently required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like, move about to accomplish tasks or move from one worksite to another, operate motor vehicles and/or golf carts, assess the accuracy, neatness, and thoroughness of the work assigned, traverse flat and non-flat terrain.

2 days ago

Anywhere, NY

Remote

$75,000–$95,000 / year

By combining trusted insight with expert guidance, Later removes guesswork from influencer marketing, enabling brands to choose the right creators, execute fully managed campaigns, and drive meaningful growth across awareness, engagement, and revenue. The Creator Success Manager is a revenue-driving, creator-facing role responsible for growing and retaining a portfolio of high-value creators through data-led monetization strategies, strong relationship ownership, and proactive risk management.

3 days ago

Anywhere, NY

Remote

$85,000–$100,000 / year

3 days ago

Anywhere, NY

Remote

$200,000–$260,000 / year

You will act as a cross-functional leader, partnering with compliance, risk, legal, engineering, and business stakeholders to align priorities and deliver solutions that balance regulatory rigor with customer experience. Circle is a financial technology company at the epicenter of the emerging internet of money, where value can finally travel like other digital data — globally, nearly instantly and less expensively than legacy settlement systems.

3 days ago

Anywhere, NY

Remote

This leader will balance long-term architectural rigor with near-term product delivery, ensuring Samsara’s mobile apps are scalable & performant while providing intuitive & delightful experiences for customers operating in the physical world. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring.

3 days ago

Anywhere, NY

$131,035–$196,553 / year

The current base salary range for this position is expected to be between $131,035 and $196,553 annualized; final salary will be determined based on various factors including, but not limited to, years of relevant experience, job knowledge, skills and proficiency, degree/education, and internal comparators. The ACE will also gain insights from clinical teams and office staff supporting patients with sickle cell disease to further their understanding of the disease burden associated with sickle cell disease and the types of support they need for their patients.

3 days ago

Anywhere, NY

Remote

$127,219–$190,828 / year

Building on the company’s leadership in the field of cellular metabolism, Agios is advancing a robust clinical pipeline of investigational medicines with active and planned programs in alpha- and beta-thalassemia, sickle cell disease, pediatric PK deficiency and MDS-associated anemia. Our teams cultivate strong bonds with patient communities, healthcare professionals, partners and colleagues, which helps us discover, develop and deliver therapies for genetically defined diseases – and make a bigger difference in their lives.

3 days ago

Anywhere, NY

Remote

$131,035–$196,553 / year

3 days ago

Anywhere, NY

Remote

$90,000–$120,000 / year

By combining trusted insight with expert guidance, Later removes guesswork from influencer marketing, enabling brands to choose the right creators, execute fully managed campaigns, and drive meaningful growth across awareness, engagement, and revenue. Your community management work contributes to a measurable improvement in audience sentiment and response rate, and your cross-functional partnerships have helped create more integrated, higher-impact campaigns.

3 days ago

Anywhere, NY

Remote

Access to optional benefits including pre-tax flexible healthcare spending accounts (FSA and HSA), Dependent Care FSA, and Commuter Benefits, as well as optional Supplemental Life, AD&D, Hospital Indemnity, Disability, Legal, Accident, Critical Illness, Pet, and Personal Liability Insurance. Our products are installed in more than 15,000+ multifamily, commercial, gated communities, and student-housing properties worldwide, including properties developed, owned, and managed by the most trusted names in real estate.

3 days ago

Anywhere, NY

Remote

$60,000–$70,000 / year

Advocate for partner needs internally and provide training on PAR product capabilitiesThe base salary range for this position is $60,000 to $70,000 USD per year, commensurate with work location, experience, skills, certifications, education, and prior accomplishments. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings.

3 days ago

Anywhere, NY

Remote

$94,000–$143,000 / year

Motive serves more than 120,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector. Conduct technical accounting research in collaboration with the Revenue Accounting Senior Manager, ensure appropriate solutions are implemented with process documentation, and as needed document conclusions in accounting policy format.

3 days ago

Town of Chili, NY

$117,000–$218,000 / year

Stays abreast of state-of-the-art technology; identifies disruptive or emerging technology trends for inclusion in Internal Research and Development or pursuit/program engineering change proposal opportunities. • 3 years of experience with management and leadership background with experience leading full software lifecycle development, including: executing performance appraisals, managing staffing allocation, software process leadership (CMMI), and career development.

2 days ago

Oswego, NY

$101,600–$158,500

p style="text-align:inherit"/>

Saab, Inc. is seeking a dynamic, results-oriented Contracts Manager to be based out of our East Syracuse, NY or Quincy, MA office to support the proposal, negotiation, and execution (including modifications) of a diverse portfolio of contracts within our Air Traffic Management (ATM) and Defense business unit.

Experience working with the Federal Acquisition Regulations (FAR) and Defense Federal Acquisition Regulations Supplement (DFARS), or their equivalents, including applicable supplements, guidelines, requirements, and procedures, and for international pursuits and contracts, ensuring compliance with International Traffic in Arms Regulations (ITAR).

4 days ago

Syracuse, NY

$80,000–$120,000 / year
Full time

Uline, a name millions of businesses across North America know and trust, is looking for an experienced Sales Account Manager to build our growing Syracuse, New York market. Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations and 17 sales offices.

8 days ago

Syracuse, NY

$80,000–$120,000 / year
Full time

Uline, a name millions of businesses across North America know and trust, is looking for an experienced Territory Sales Manager to build our growing Syracuse, New York market. Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations and 17 sales offices.

8 days ago

Anywhere, NY

Remote

$93,600–$159,328 / year

Experience working with ArcGIS applications and technologies (such as ArcGIS Hub, ArcGIS Map Viewer, ArcGIS REST APIs, ArcGIS API for Python, ArcGIS Maps SDKs). You will act as a service owner and trusted decision‑maker, shaping priorities, balancing tradeoffs, and ensuring our web services remain reliable, scalable, and valuable to customers over time.

3 days ago

Syracuse, NY

$30–$35 / hour

The employee is frequently required to move self into different positions to accomplish tasks in various environments, including tight and confined spaces, ascend and descend stairs, ladders, ramps, step stools, etc., traverse flat and uneven terrain, work in an overhead position and/or reach, use wrists, hands and fingers in repeating motions, operate machinery and power tools, operate motor vehicles and/or golf carts, exposed to outdoor weather elements (wind, precipitation) including low and high temperatures and exposed to hazardous chemicals and be able to work overtime, weekends and night hours (on-call property emergencies). The employee is frequently required to move self into different positions to accomplish tasks in various environments, including tight and confined spaces, traverse flat and uneven terrain, ascend and descend stairs, ladders, ramps, step stools, etc., work in an overhead position and/or reach, operate machinery and power tools, operate motor vehicles and/or golf carts, adjust and move objects of 100+ lbs.

2 days ago

Syracuse, NY

$20.25–$32 / hour

Responsible for overseeing the Front End operation to include customer service desk, register checkouts, vestibule, parking lot/sidewalk, breakrooms, bathrooms, and bottle return areas. Assists the Store Manager with the budgeting and financial goals of the Front End area to include payroll, wrap, over/shorts, cashier training and miscellaneous office incomes.

17 days ago

New York

You will be the liaison and manage communication between the wholesale team, our wholesale partner buying teams, our internal claims office(aftersales), finance, inventory control, and accounts receivable as well as our Retail and Outlet stores and liaison with logistics &Supply chain members in HQ. As part of the regional headquarters support function, the Logistics & Customer Service Manager works with Wholesale and finance team in delivering operational excellence through supporting our business activities across the Americas.

30+ days ago

East Syracuse, NY

$132,000–$171,600 / year

Job Description: Saab, Inc. is seeking a Customer Service Manager to lead a team responsible for providing front-line support to worldwide customers across our diverse portfolio of civil aviation, security, and defense products and services. Responsibilities specific to the Customer Service Manager role include: Manage high-visibility and high-pressure customer issues as the primary escalation point for both customers and internal team members.

26 days ago

$128,100–$160,100 / year

You will be partnering with CS Ops, Sales Ops, GTM Systems, IT, Analytics Teams, Product, Finance, customer facing teams, and BI to fix "leaky buckets" in the customer lifecycle (e.g., improving the Sales-to-CS handoff or building early warning signals that flag at-risk customers for proactive outreach).

Engineering the CS Tech Stack: Partnering with the GTM Systems team to translate business requirements into technical realities in key GTM and Post Sales systems (ex: Salesforce, Agentforce, Databricks AI Apps, ChurnZero, Gainsight, Certinia, RocketLane).

27 days ago

East Syracuse, NY

Lead both the front-line HVAC Technical Support team and the back-office Technical Operations team to drive best-in-class customer experience while delivering operational excellence in warranty processing, case management, and support workflows. Manage and develop HVAC Technical Support Representatives through direct coaching on case management, CRM best practices, communication skills, and professional growth to ensure consistent, high-quality troubleshooting and customer engagement.

30+ days ago

North Syracuse, New York

$62,400–$62,400

The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations.

2 days ago

New York

Actively leverage approved AI tools to enhance support workflows (e.g., faster triage, better summaries, clearer customer updates, improved documentation) while validating outputs, protecting customer data, and using sound judgement. The Lead Technical Customer Success Manager is a senior member of the Customer Success function, accountable for delivering an exceptional support experience for Bipsync clients and for leading the day-to-day operation of the client support team.

16 days ago

New York

This role is for a self-sufficient, fast-moving operator who can manage a large team, drive automation across our CX tech stack, and protect brand trust in public-facing channels — all without needing hand-holding. We're looking for a Senior Manager of Customer Experience to lead our Tier I and Social Support operations across a globally distributed team of 35+ agents and 4 Team Leads.

23 days ago

Syracuse, NY

Opportunity to manage and grow key customer accounts Exposure to strategic sales planning and merchandising execution Collaborative work environment with professional development opportunities Competitive compensation with potential for performance-based incentives. Collaborate with Retail Sales Managers on major retail initiatives, including new product launches, contests, and selling drives.

30+ days ago

New York

Build and maintain trusted advisor relationships with senior executives at some of our most strategic sell-side clients, such as equity research teams and investment banking divisions, to align stakeholders and drive platform adoption. Serve as a proactive product expert who partners with champions and key decision-makers to deliver tailored success plans, drive consistent platform usage, and keep clients informed on updates and roadmap developments.

14 days ago

New York

As a Customer Success Manager, you’ll be the post‑sales champion for our buy‑side customers, including hedge funds, mutual funds, and other asset managers. You’ll learn the workflows of sophisticated investment teams, influence product usage, and play a key role in driving retention and expansion.

30+ days ago

City of Rochester, NY

$50,000–$60,000 / year

p>We're looking for a driven, relationship-focused individual to grow and manage a portfolio of customers, uncover new opportunities, and deliver solutions that create real impact.

At CADimensions, we believe great sales is about more than closing deals — it's about building trusted partnerships and helping customers solve real challenges.

7 days ago

New York

Build strategic partnerships with Renewal Directors, Sales, Cyber Technology Specialists, and other internal teams to drive alignment and develop tailored solutions for complex accounts. The Darktrace Active AI Security Platform delivers a proactive approach to cyber resilience to secure the business across the entire digital estate – from network to cloud to email.

24 days ago

New York

Remote

Rhymetec was founded in 2015 in New York City and was quickly established as an industry leader in cloud security, providing innovative and affordable cybersecurity and data privacy services to modern-day SaaS businesses. Working closely with the GTM (go-to-market team) and security team, the CSM will collaborate to upsell services based on client security goals and be in strong communication serving as the link from sales to service implementation, as well as ongoing customer support.

21 days ago

Syracuse, NY

The ideal candidate will have 5 or more years in banking experience in an operational role with a working knowledge of banking products and services and high focus on customer service, demonstrated success is problem resolution, as well as the ability to cultivate and maintain strong internal and departmental relationships. This position works closely with the Chief Retail Banking Officer and the Customer Relations Supervisor to ensure excellent customer service while executing operational functions adhering to Bank Policy and Procedure, as well as overseeing new initiatives.

8 days ago

New York

Our commitment to excellence has earned high-profile honors, including being named one of TIME100’s 2024 Most Influential Companies, Fast Company’s 2024 World's Most Innovative Companies, and WWD Beauty Inc’s Power Brands of 2024, underscoring its leadership in the beauty industry and outstanding workplace. The Senior Manager, Customer Supply Chain Collaboration - Americas is a senior, cross‑channel operations leadership role responsible for shaping and leading the operating model that supports Sol de Janeiro’s most strategic retail partners and its Amazon business.

3 days ago

NY Statewide, NY

Remote

$90,746–$200,000 / year

Location: Providence, RI, US, 02903MI Statewide, MI, USKY Statewide, KY, USRI Statewide, RI, USTX Statewide, TX, USGA Statewide, GA, USVA Statewide, VA, USPA Statewide, PA, USNJ Statewide, NJ, USDC Statewide, DC, USME Statewide, ME, USOH Statewide, OH, USNY Statewide, NY, USIN Statewide, IN, USTN Statewide, TN, USWest Greenwich, RI, US, 02817FL Statewide, FL, USMD Statewide, MD, USDE Statewide, DE, USNH Statewide, NH, USStatewide, SC, USMA Statewide, MA, USNC Statewide, NC, USCT Statewide, CT, USWV Statewide, WV, US. + Solution Planning and design: facilitate internal communication and alignment across sales, product, technical, and leadership teams to ensure consistent strategy, insight sharing, and competitive positioning that aligns with the prospect Lottery organization’s operating model and strategic objectives.

3 days ago

Stand out to leading employers.

Upload your resume and let employers find you for new Customer Service Manager job openings. Plus, receive relevant job matches delivered straight to your inbox.

Create A Free Account

Customer Service Manager Jobs in Syracuse, NY

Tax Manager Jobot

Territory Manager - New York/Pennsylvania Spartan Tool LLC

Mgr Sales Division Medline Industries

Billing Manager - Digitech Sarnova

Senior Marketing Manager - Remote Corpay

Principal Product Marketing Manager - Remote Circle

Digital Platform Territory Manager Align Technology, Inc.

Senior Product Manager, Fortary - Remote Ava Labs

Principal Product Manager, TradFi - Remote Circle

Manager, AI Marketing Orchestration, GTM Engineer Sarnova

Senior Product Manager - Remote PAR Technology

Federal SAP Concur Implementation Project Manager - Remote Censeo Consulting Group

Account Manager - Creator Affiliate - Remote Later

Leasing Manager Asset Living

Creator Success Manager - Remote Later

Manager, Talent Partnerships - Remote Later

Principal Product Manager - Remote Circle

Manager, Software Engineering - Mobile Platform Samsara

Senior Manager, Clinical Educator, Sickle Cell Disease Agios Pharmaceuticals

Senior Manager, Clinical Nurse Educator – Sickle Cell Disease - Remote Agios Pharmaceuticals

Senior Manager, Clinical Educator, Sickle Cell Disease - Remote Agios Pharmaceuticals

Social Media Manager - Remote Later

Marketing Manager - Remote ButterflyMX

Partner Account Manager - PAR OPS - Remote PAR Technology

Manager, Revenue Accounting - Remote Motive

Technical Manager - Software Engineering L3Harris Technologies

Contracts Manager Saab

Sales Account Manager Uline

Territory Sales Manager Uline

Sr. Product Engineer – Web Services Esri

Maintenance Supervisor Asset Living

Price Chopper Customer Service Manager Price Chopper

Logistics & Customer Service Manager, Americas Stella McCartney America

Manager, Customer Service Saab AB

Customer Success Operations Manager, Onboarding & Professional Services Clio Ventures

Technical Customer Service Operations Manager Carrier Enterprise LLC

Customer Operations Manager (40769) Hertz

Lead Technical Customer Success Manager Bipsync

Senior Manager, Customer Experience Scentbird

Customer Manager Premium Retail Services Inc

Sell-Side Customer Success Manager Daloopa

Buy-Side Customer Success Manager Daloopa

Customer Success Sales Manager CADimensions, Inc.

Enterprise Customer Success Manager Darktrace

Customer Success Manager Rhymetec

AVP, Customer Relations Manager Solvay Bank Corp

Senior Manager, Customer Supply Chain Collaboration - Americas Sol de Janeiro

Customer Development Manager Brightstar Lottery

Similar Job Searches