1,562 Results for

Customer Service Manager Jobs in Syracuse, NY

Jobs

Syracuse, NY

$85,000–$120,000 / year

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Today

Work From Home, NY

$134,000–$201,000 / year
Full time

li>Develop and mentor staff through on-boarding, open communication, training and development opportunities and performance management processes; build and maintain employee morale and motivation; ensure the team is appropriately staffed with required competencies. Establish plans and strategies to expand the customer base in the marketing area and contribute to the development of training and educational programs for clients and Account Representatives.

Job Description.

30+ days ago

p> More information about the holding company and overall organization can be found at www.heicocompanies.com.. From our plant in Niles, Michigan, we design and assemble electro-mechanical machines, video inspection camera systems and high-pressure water jetters that are built to last, easy to use, and ready for the job—backed by real-world know-how, hands-on training and unmatched service.

30+ days ago

Syracuse, NY

$22–$25 / hour

in all directions, lift and place objects up to 25 lbs, operate machinery or power tools, identify and inspect objects, be able to work overtime, weekends, night hours (emergencies), work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, work in small and/or enclosed spaces, be exposed to hazardous chemicals.

The employee is frequently required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like, move about to accomplish tasks or move from one worksite to another, operate motor vehicles and/or golf carts, assess the accuracy, neatness, and thoroughness of the work assigned, traverse flat and non-flat terrain.

Today

Town of Chili, NY

$117,000–$218,000 / year

Stays abreast of state-of-the-art technology; identifies disruptive or emerging technology trends for inclusion in Internal Research and Development or pursuit/program engineering change proposal opportunities. • 3 years of experience with management and leadership background with experience leading full software lifecycle development, including: executing performance appraisals, managing staffing allocation, software process leadership (CMMI), and career development.

Today

Taberg, NY

$101,600–$158,500

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Saab, Inc. is seeking a dynamic, results-oriented Contracts Manager to be based out of our East Syracuse, NY or Quincy, MA office to support the proposal, negotiation, and execution (including modifications) of a diverse portfolio of contracts within our Air Traffic Management (ATM) and Defense business unit.

Experience working with the Federal Acquisition Regulations (FAR) and Defense Federal Acquisition Regulations Supplement (DFARS), or their equivalents, including applicable supplements, guidelines, requirements, and procedures, and for international pursuits and contracts, ensuring compliance with International Traffic in Arms Regulations (ITAR).

1 day ago

Syracuse, NY

$80,000–$120,000 / year
Full time

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Uline, a name millions of businesses across North America know and trust, is looking for an experienced Sales Account Manager to build our growing Syracuse, New York market. Explore Uline.jobs to learn more!

5 days ago

Syracuse, NY

$80,000–$120,000 / year
Full time

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Uline, a name millions of businesses across North America know and trust, is looking for an experienced Territory Sales Manager to build our growing Syracuse, New York market. Explore Uline.jobs to learn more!

5 days ago

Oswego, NY

$28–$32 / hour

li>The employee is frequently required to move self into different positions to accomplish tasks in various environments, including tight and confined spaces, ascend and descend stairs, ladders, ramps, step stools, etc., traverse flat and uneven terrain, work in an overhead position and/or reach, use wrists, hands and fingers in repeating motions, operate machinery and power tools, operate motor vehicles and/or golf carts, exposed to outdoor weather elements (wind, precipitation) including low and high temperatures and exposed to hazardous chemicals and be able to work overtime, weekends and night hours (on-call property emergencies).

The employee is frequently required to move self into different positions to accomplish tasks in various environments, including tight and confined spaces, traverse flat and uneven terrain, ascend and descend stairs, ladders, ramps, step stools, etc., work in an overhead position and/or reach, operate machinery and power tools, operate motor vehicles and/or golf carts, adjust and move objects of 100+ lbs.

Today

Syracuse, NY

$132,000–$171,600 / year

Saab, Inc. is seeking a Customer Service Manager to lead a team responsible for providing front-line support to worldwide customers across our diverse portfolio of civil aviation, security, and defense products and services. Responsibilities specific to the Customer Service Manager role include:

Manage high-visibility and high-pressure customer issues as the primary escalation point for both customers and internal team members.

1 day ago

Syracuse, NY

$20.25–$32 / hour

Responsible for overseeing the Front End operation to include customer service desk, register checkouts, vestibule, parking lot/sidewalk, breakrooms, bathrooms, and bottle return areas. Assists the Store Manager with the budgeting and financial goals of the Front End area to include payroll, wrap, over/shorts, cashier training and miscellaneous office incomes.

14 days ago

New York

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You will be the liaison and manage communication between the wholesale team, our wholesale partner buying teams, our internal claims office(aftersales), finance, inventory control, and accounts receivable as well as our Retail and Outlet stores and liaison with logistics &Supply chain members in HQ. Our starting point is to create a workplace where different voices are respected, heard and empowered in equal measure regardless of factors such as culture and backgrounds, and to influence and disrupt fashion and other industries by providing opportunities for global diverse talent to shine..

30+ days ago

East Syracuse, NY

$132,000–$171,600 / year

Job Description: Saab, Inc. is seeking a Customer Service Manager to lead a team responsible for providing front-line support to worldwide customers across our diverse portfolio of civil aviation, security, and defense products and services. Responsibilities specific to the Customer Service Manager role include: Manage high-visibility and high-pressure customer issues as the primary escalation point for both customers and internal team members.

23 days ago

Syracuse, NY

$20.25–$32 / hour

Today

$128,100–$160,100 / year

You will be partnering with CS Ops, Sales Ops, GTM Systems, IT, Analytics Teams, Product, Finance, customer facing teams, and BI to fix "leaky buckets" in the customer lifecycle (e.g., improving the Sales-to-CS handoff or building early warning signals that flag at-risk customers for proactive outreach).

Engineering the CS Tech Stack: Partnering with the GTM Systems team to translate business requirements into technical realities in key GTM and Post Sales systems (ex: Salesforce, Agentforce, Databricks AI Apps, ChurnZero, Gainsight, Certinia, RocketLane).

24 days ago

East Syracuse, NY

p>Lead both the front-line HVAC Technical Support team and the back-office Technical Operations team to drive best-in-class customer experience while delivering operational excellence in warranty processing, case management, and support workflows.

Manage and develop HVAC Technical Support Representatives through direct coaching on case management, CRM best practices, communication skills, and professional growth to ensure consistent, high-quality troubleshooting and customer engagement.

30+ days ago

Syracuse, NY

Opportunity to manage and grow key customer accounts Exposure to strategic sales planning and merchandising execution Collaborative work environment with professional development opportunities Competitive compensation with potential for performance-based incentives. Collaborate with Retail Sales Managers on major retail initiatives, including new product launches, contests, and selling drives.

30+ days ago

New York

Remote

p>Rhymetec was founded in 2015 in New York City and was quickly established as an industry leader in cloud security, providing innovative and affordable cybersecurity and data privacy services to modern-day SaaS businesses. Working closely with the GTM (go-to-market team) and security team, the CSM will collaborate to upsell services based on client security goals and be in strong communication serving as the link from sales to service implementation, as well as ongoing customer support.

18 days ago

NY Statewide, NY

Remote

$90,746–$200,000 / year

Location: Providence, RI, US, 02903GA Statewide, GA, USVA Statewide, VA, USWV Statewide, WV, USMI Statewide, MI, USCT Statewide, CT, USWest Greenwich, RI, US, 02817OH Statewide, OH, USMA Statewide, MA, USRI Statewide, RI, USTN Statewide, TN, USKY Statewide, KY, USTX Statewide, TX, USNY Statewide, NY, USME Statewide, ME, USNJ Statewide, NJ, USDE Statewide, DE, USPA Statewide, PA, USNH Statewide, NH, USIN Statewide, IN, USStatewide, SC, USFL Statewide, FL, USDC Statewide, DC, USMD Statewide, MD, USNC Statewide, NC, US. + Solution Planning and design: facilitate internal communication and alignment across sales, product, technical, and leadership teams to ensure consistent strategy, insight sharing, and competitive positioning that aligns with the prospect Lottery organization’s operating model and strategic objectives.

Today

New York

$95,000–$150,000 / year

We are deployed across 1,400+ stores with retailers including American Eagle Outfitters and Old Navy, processing tens of billions of real-world events every day, delivering 99%+ accuracy in complex, noisy environments - at fleet scale. This role requires someone who thrives in a hands-on environment, can manage high-stakes engagements, and fosters team development in a fast-paced, customer-driven organization.

18 days ago

New York

Remote

$100,000–$120,000 / year

p>Backed by $220M+ from Insights Partners, Stripes, and Tiger Global, Connecteam is rapidly expanding worldwide - empowering frontline teams to work smarter, stay connected, and operate with greater efficiency.

We are accepting applications from employees working in the following states: Texas, New York, New Jersey, South Carolina, North Carolina, Colorado, Florida, Utah, and Georgia.

30+ days ago

New
City of Rochester, NY
$50,000–$60,000 / year
p>We're looking for a driven, relationship-focused individual to grow and manage a portfolio of customers, uncover new opportunities, and deliver solutions that create real impact.
At CADimensions, we believe great sales is about more than closing deals — it's about building trusted partnerships and helping customers solve real challenges.
4 days ago

New York
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Build strategic partnerships with Renewal Directors, Sales, Cyber Technology Specialists, and other internal teams to drive alignment and develop tailored solutions for complex accounts. The Darktrace Active AI Security Platform delivers a proactive approach to cyber resilience to secure the business across the entire digital estate – from network to cloud to email.
21 days ago

Syracuse, NY
p>The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency.
7 days ago

New
Syracuse, NY
p>The ideal candidate will have 5 or more years in banking experience in an operational role with a working knowledge of banking products and services and high focus on customer service, demonstrated success is problem resolution, as well as the ability to cultivate and maintain strong internal and departmental relationships.
https://dol.ny.gov/system/files/documents/2023/06/p690-your-rights-as-an-employee-to-express-breast-milk-at-work-.pdf.
5 days ago

New
New York
Our commitment to excellence has earned high-profile honors, including being named one of TIME100’s 2024 Most Influential Companies, Fast Company’s 2024 World's Most Innovative Companies, and WWD Beauty Inc’s Power Brands of 2024, underscoring its leadership in the beauty industry and outstanding workplace.
The Senior Manager, Customer Supply Chain Collaboration - Americas is a senior, cross‑channel operations leadership role responsible for shaping and leading the operating model that supports Sol de Janeiro’s most strategic retail partners and its Amazon business.
Today

New
New York
p style="min-height:1.5em">You’ll work closely with Product, Engineering, Finance, and Travel Operations teams to ensure our customers are happy, successful, and inspired by Duffel. You’ll own relationships, spot growth opportunities, and make sure our technology truly works for them, alongside Customer Success Engineers and Product Support Specialists.
4 days ago

New
NY
Remote
$120,000–$135,000 / year
Our award-winning platform seamlessly integrates operational and third-party risk management, operational resilience, business continuity, incident and crisis management, emergency management, and security and safety operations. You will act as a trusted advisor and strategic partner, building strong, long-term relationships with target accounts to foster customer loyalty and success.
5 days ago

New
Syracuse, NY
p>Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.
Possess a valid, unexpired and unsuspended REAL ID-compliant, state driver's license; or otherwise maintain all necessary authority and identification to travel for business needs as required; some license restrictions may prohibit a candidate from being considered for this role.
5 days ago

New York
li>Detail-oriented & organized: Capable of anticipating customer needs and proactively addressing any issues or concerns, managing multiple projects, meeting deadlines, and ensuring client set up accuracy.
Analytical mindset: Comfortable working with data, pulling reports, drawing logical conclusions, and reporting findings to key internal or external stakeholders.
30+ days ago

New York
To learn more about what it’s like to work at EMARKETER check out our careers page and life page.

If this sounds like a great job for you, please apply online and tell us a bit about why you're a good fit for the role.. Our clients, who rely on our content to make informed decisions, include top global brands within Fortune 1000 companies, as well as smaller firms striving to compete in a digital age.

At EMARKETER, we pride ourselves on an inclusive work environment and continuously strive for diversity of thought, identity, and experience while encouraging growth and providing support to team members throughout the organization.
18 days ago

New York
li style="font-family:'helvetica' , 'arial' , sans-serif;font-size:12pt">Make Flip the most impactful tool in the tech stack for our customers, i.e. deliver business impact through our product, identify the problems they’re looking to solve, configure our product to optimize performance, and collaborate with our product team to constantly raise the roof.
Be our customers’ favorite vendor to work with - build authentic, trust-based relationships where every interaction leaves clients feeling heard, supported, and excited about what’s possible.
18 days ago

New
NY
$18.50–$19.50 / hour
An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Like all Aaron's team members, Customer Account Managers share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
6 days ago

New York
Our Relationship Intelligence platform uses the wealth of data exhaust from trillions of interactions between Investment Bankers, Venture Capitalists, Consultants, and other strategic dealmakers to deliver automated relationship insights that drive over 450,000 deals every month.
Own a named portfolio of Affinity's largest strategic enterprise accounts, driving transformational business outcomes, commanding C-suite relationships, and securing complex, high-value renewals and expansions.
18 days ago

Hudson Valley, NY
Full time
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Oversee the inside sales function, including inbound phone coverage, order entry, customer questions, product availability, and day-to-day account support.
Ensure customers receive timely, accurate, and professional communication regarding orders, deliveries, substitutions, credits, pricing, and general account needs.
30+ days ago

New York
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About Wunderkind: Wunderkind is a performance marketing solution that uses AI and data to help brands acquire and retain customers through one-to-one, personalized messages across websites, email, text, and ads, guaranteeing a lift in revenue.
If you love the fast-paced environment of a startup, digital marketing, and working closely with clients, then this is an incredibly unique opportunity to join an accomplished, fast-growing team that will blaze the trail for future growth.
30+ days ago

New York
Our Relationship Intelligence platform uses the wealth of data exhaust from trillions of interactions between Investment Bankers, Venture Capitalists, Consultants, and other strategic dealmakers to deliver automated relationship insights that drive over 450,000 deals every month. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.
18 days ago

New
USA, NY
Remote
$90–$100 / hour
p>With a powerful suite of features and integrations with 150+ industry partners — including Airbnb, Vrbo, Booking.com, Expedia, Google Travel, and many more — Guesty empowers property managers to deliver top-tier guest experiences while running more efficient, data-driven operations.
4 days ago

New
Syracuse, NY
$47,000–$69,000 / year
li>Accurately processes all customer requests including purchase order changes (adds, cancellations, routing changes, applying quotes, replacements), credit/billing requests and customer complaints which are received via phone or email.
Knowledge of Crouse-Hinds products, applications, sales organization and distributor functions, ordering system, product scheduling and shipping systems, invoicing functions and use of SAP.
Today

New York Metropolitan, New York
$120,000–$180,000 / year
CRM hygiene and contribute to forecasting and pipeline reviews tied to renewals and expansions.

What Success Looks Like

Retention and renewal rates exceeding market benchmarks
Increased ARR from upsells and expansions within existing accounts
Strong client satisfaction and engagement metrics
High adoption and utilization of Circadia technology at the facility level
Consistent collaboration and alignment across Market and Support teams

Who You Are

7+ years of experience in account management, client success, or enterprise relationship roles in healthcare, medtech, tech, or SaaS
Proven track record managing multi-site healthcare clients or long-cycle B2B renewals
Confident and professional communicator who builds trust quickly at the executive and clinical levels
Strategic thinker with a consultative sales approach and strong analytical instincts
Comfortable traveling across the country (approximately 50%)
Excited by Circadia’s mission to transform patient care through intelligent monitoring and automation

At Circadia, you’ll be part of a mission-driven team that’s reshaping healthcare delivery. Our Circadia Intelligence Platform combines:

Contactless sensing that monitors respiration and motion with medical‑grade accuracy
Predictive analytics & agentic AI workflows that detect 85 % of preventable rehospitalizations ~11 days in advance
Enterprise integrations that embed insights directly into EHR, care‑coordination, billing, and compliance systems

Today our technology touches 40 000+ post‑acute patients daily across skilled‑nursing, home‑health, and home‑care networks.
30+ days ago

New York
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In order to enable millions of users to explore, interact with, and participate in live events worldwide, we’re seeking a Strategy & Analytics Manager to drive efficiency across the customer experience stack for both buyers and sellers, with the goal of reinvesting these efficiency gains into customer centric retention building growth.
Optimize growth opportunities and reduce inefficiency: identify high-spend/low-return areas, size opportunities, and lead cross-functional programs to remove, reduce, or reallocate spend; track benefits to the P&L.
30+ days ago

United States of America, New York
Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.
Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. More information on requesting an accommodation here.
Learn more on how to protect yourself from fraudulent job postings here..
21 days ago

Syracuse, New York
li>
Possess a valid, unexpired and unsuspended REAL ID-compliant, state driver’s license; or otherwise maintain all necessary authority and identification to travel for business needs as required; some license restrictions may prohibit a candidate from being considered for this role. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.
7 days ago

NY
$135,900–$207,200 / year
p>Extraordinary teams building inspiring projects:
Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the worlds infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place.
The position provides leadership to supervisors, superintendents, and subcontractors, ensuring site services are aligned with construction execution plans, commissioning requirements, and operational readiness of M&T facilities.
20 days ago

New York
If you are a California resident subject to the California Consumer Privacy Act, click here to understand how Verve processes your personal information and how you can exercise your rights.
As part of Verve, we've unified the company's demand-side offering, bringing together the largest on-site search intent dataset outside of walled gardens, direct SDK integrations with top apps, alongside data partnerships with 3M+ websites and LLMs.
18 days ago

New York
$100,000–$120,000 / year
Project Manager or Client Services Director;
Ensures client and project requirements are being met with the highest quality and accuracy through verification and communicating routinely with both the client and internal partners;
Consistently delivers proactive communication with clients and when client issues arises addresses those issues or expeditiously escalates to the Sr.
Serves as the primary liaison with key client representatives with the goal of owning the service delivery relationship;
Drives overall client satisfaction through effective coordination and communication of client deliverables;
Effectively executes project forecasts and work schedules implemented by the Sr.
18 days ago

Bayberry, NY
While driving the sales initiatives of Midas, Service Managers must communicate directly with customers, assess customer needs, provide information regarding requested and/or necessary automotive repairs and maintenance, ensure customers are satisfied with their in-store experience and strive to meet customer expectations.
We offer a competitive package that respects your skills and rewards your dedication:
Competitive Weekly Pay: Guaranteed base pay plus significant weekly bonus potential.
22 days ago

United States, New York
Discover more about our mission and vibrant camp atmosphere:
Instagram:bit.ly/noryi.
NORY is the premier STEM camp provider in NYC and Boston, enriching the learning journey of over 4,000 children annually through immersive, hands-on learning experiences.
10 days ago

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Customer Service Manager Jobs in Syracuse, NY

Tax Manager Jobot

Mgr Sales Division Medline Industries

Territory Manager - New York/Pennsylvania Spartan Tool LLC

Leasing Manager Asset Living

Technical Manager - Software Engineering L3Harris Technologies

Contracts Manager Saab

Sales Account Manager Uline

Territory Sales Manager Uline

Maintenance Supervisor Asset Living

Manager, Customer Service Saab Automobile AB

Price Chopper Customer Service Manager Price Chopper

Logistics & Customer Service Manager, Americas Stella McCartney America

Manager, Customer Service Saab AB

Price Chopper Customer Service Manager Northeast Grocery

Customer Success Operations Manager, Onboarding & Professional Services Clio Ventures

Technical Customer Service Operations Manager Carrier Enterprise LLC

Customer Manager Premium Retail Services Inc

Customer Success Manager Rhymetec

Customer Development Manager Brightstar Lottery

Senior Customer Experience Manager Radar

Enterprise Customer Success Manager Connecteam

Customer Success Sales Manager CADimensions, Inc.

Enterprise Customer Success Manager Darktrace

Customer Operations Manager Hertz Corp

AVP, Customer Relations Manager Solvay Bank Corp

Senior Manager, Customer Supply Chain Collaboration - Americas Sol de Janeiro

Senior Customer Success Manager Duffel

Customer Success Manager (East Coast Remote) Motorola Solutions Inc

Ramp and Customer Service Supervisor Envoy Air Inc

Senior Customer Success Manager, Publishers Wunderkind

Customer Success Manager Emarketer

Enterprise Customer Success Manager Flip

Customer Accounts Manager The Aaron's Co Inc

Strategic Customer Success Manager Affinity.co

Customer Experience and Inbound Operations Manager Talus Holdings

Customer Success Manager, Publisher SaaS Wunderkind

Senior Customer Success Manager Affinity.co

Enterprise Customer Success Manager Guesty

Customer Service Representative - Tier 1 Eaton Plc

Senior Customer Success Manager Circadia Health

Strategy & Analytics Manager - Customer Experience Efficiency StubHub

Customer Success Manager Thomson Reuters

Ramp and Customer Service Supervisor Envoy Air Inc.

Site Services Manager Bechtel Corp

Senior Customer Success Manager Verve

Customer Success Manager Verve

Client Services Project Manager - Financial Services Epiq eDiscovery Solutions

Midas - Automotive Assistant & Service Managers Midas

NORY Customer Happiness Manager NORY

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