430 Results for

Customer Service Manager Jobs in Ithaca, NY

Jobs

Anywhere, NY30+ days ago

Remote

The ideal candidate brings a strong track record of building and launching products in fintech or crypto, thrives in fast-paced environments, and operates with a high degree of ownership and execution rigor. The company was founded by Cornell computer scientists, who partnered with Wall Street veterans and early Web3 leaders to execute a promising vision for redefining the way people build permissionless networks.

NY13 days ago

From our plant in Niles, Michigan, we design and assemble electro-mechanical machines, video inspection camera systems and high-pressure water jetters that are built to last, easy to use, and ready for the job—backed by real-world know-how, hands-on training and unmatched service. Historically talented at restoring distressed companies, Heico now strategically targets acquisitions that will complement its ever-growing portfolio of companies in manufacturing, construction, and industrial services.

Anywhere, NY30+ days ago

$175,000–$244,500 Per Year

Own Metrics & Business Impact Own and report on clear success metrics, including learner activation rate, course completion rate, time-to-first-value, 7/30/90-day retention cohorts, and revenue per learner, using data to continuously refine product strategy. UX-Obsessed for Learning – You bring a strong UI/UX sensibility focused on learner journeys, content discovery, progress tracking, and habit formation, with a track record of delivering intuitive and delightful learning experiences.

Anywhere, NY30+ days ago

Remote

You’ll be calling on and working with heads of leadership development, senior HR, Talent, Learning & Development, and Inclusion leaders to consult and proposed tailored Leadership Development and Inclusion engagements. From our global experience working across thousands of projects and initiatives over the past 55 years, weve learned that relationships, business, work, innovation, strategy, and transformation are all about people.

Anywhere, NY11 days ago

Remote

$185,000–$237,500 Per Year

In this role, you’ll partner closely with Product, Business Development, Marketing teams, and other cross-functional roles to bring new global payment products and solutions to market by focusing on the intersection of traditional finance and onchain programmable payments - powered by stablecoins. Circle’s platform includes the world’s largest regulated stablecoin network anchored by USDC, Circle Payments Network for global money movement, and Arc, an enterprise-grade blockchain designed to become the Economic OS for the internet.

Anywhere, NY15 days ago

Manage a sales territory overlaying with an established Invisalign Region, serving as a business partner to modernize and grow the iTero intraoral scanners install base, ultimately leading to the adoption of Invisalign clear aligners in Ortho practices. With your commercial acumen and influencing skills the Digital Platform Territory Manager will sell iTero intraoral scanners to customers including general dentists and orthodontists by applying comprehensive knowledge and expertise of our Digital Platform.

Anywhere, NY30+ days ago

Remote

$110,000–$140,000 Per Year

This is a highly visible role for a strategic marketer who enjoys connecting the dots, influencing stakeholders, and turning complex offerings into clear, compelling value for customers. Corpay is a global technology organization that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay.

New!

Queens County, NY6 days ago

$20–$25 Per Hour

As Clew's Kitchen expands, the right candidate will have the opportunity to take on greater responsibility including managing additional kitchen staff and playing a central role in shaping how the business operates day to day. You'll work closely with the founder, take ownership of day-to-day kitchen operations, and have the potential to step up and keep the business running independently including during a period of maternity leave.

Work From Home, NY13 days ago

$134,000–$201,000 Per Year
Full-time

Develop and mentor staff through on-boarding, open communication, training and development opportunities and performance management processes; build and maintain employee morale and motivation; ensure the team is appropriately staffed with required competencies. Conduct one-on-one review with all Account Representatives to build more effective communications, to understand training and development needs, and to provide insight for the improvement of Account Executive’s sales and activity performance.

Anywhere, NY11 days ago

Remote

$200,000–$260,000 Per Year

In close partnership with executive stakeholders, engineering leadership, compliance, treasury, and external partners, you will define vision, drive alignment, and make high-impact tradeoffs to ensure Circle’s digital asset infrastructure supports increasing volumes, new markets, and future product expansion. As a Principal Product Manager on Circle’s Digital Assets team, you will own the long-term product strategy for Circle’s digital asset and capital markets platform, shaping how liquidity, lending, and capital access are delivered globally across Circle’s stablecoin ecosystem.

Binghamton, NY7 days ago

responsible for taking the lead in helping build a high-performance team capable of differentiating Valvoline Instant Oil. This role requires the ability to review, read, and understand written and digital training materials, safety procedures, labels, and operational instructions.

Anywhere, NY30+ days ago

Remote

$90,000–$140,000 Per Year

Defines agency’s change management and transition communication requirements and performance metrics with a focus on mitigating adoption risks and satisfying customer information needs Identify agency stakeholder groups, assess stakeholder information needs, and prepare communication planning materials outlining key messages, methods, and timing by stakeholder group. Censeo is seeking a consultant to serve as a Customer Engagement Manager to support the GSA and other federal client agencies by providing customer engagement and operations planning support to customer agencies transitioning to the GO.gov e-gov travel services (ETS) shared service.

Anywhere, NY30+ days ago

Remote

In this role, you will collaborate closely with cross-functional teams—including engineering, design, marketing, and sales—to drive the development and delivery of cutting-edge drive-thru solutions that enhance guest experiences and optimize operational efficiency for our customers. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings.

New!

Locke, NY5 days ago

$101,600–$158,500

Saab, Inc. is seeking a dynamic, results-oriented Contracts Manager to be based out of our East Syracuse, NY or Quincy, MA office to support the proposal, negotiation, and execution (including modifications) of a diverse portfolio of contracts within our Air Traffic Management (ATM) and Defense business unit. Experience working with the Federal Acquisition Regulations (FAR) and Defense Federal Acquisition Regulations Supplement (DFARS), or their equivalents, including applicable supplements, guidelines, requirements, and procedures, and for international pursuits and contracts, ensuring compliance with International Traffic in Arms Regulations (ITAR).

Anywhere, NY11 days ago

Remote

$200,000–$260,000 Per Year

You will act as a cross-functional leader, partnering with compliance, risk, legal, engineering, and business stakeholders to align priorities and deliver solutions that balance regulatory rigor with customer experience. Circle is a financial technology company at the epicenter of the emerging internet of money, where value can finally travel like other digital data — globally, nearly instantly and less expensively than legacy settlement systems.

Anywhere, NY30+ days ago

Remote

This leader will balance long-term architectural rigor with near-term product delivery, ensuring Samsara’s mobile apps are scalable & performant while providing intuitive & delightful experiences for customers operating in the physical world. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring.

Anywhere, NY30+ days ago

Remote

$94,000–$143,000 Per Year

Motive serves more than 120,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector. Conduct technical accounting research in collaboration with the Revenue Accounting Senior Manager, ensure appropriate solutions are implemented with process documentation, and as needed document conclusions in accounting policy format.

Anywhere, NY30+ days ago

Remote

Access to optional benefits including pre-tax flexible healthcare spending accounts (FSA and HSA), Dependent Care FSA, and Commuter Benefits, as well as optional Supplemental Life, AD&D, Hospital Indemnity, Disability, Legal, Accident, Critical Illness, Pet, and Personal Liability Insurance. Our products are installed in more than 15,000+ multifamily, commercial, gated communities, and student-housing properties worldwide, including properties developed, owned, and managed by the most trusted names in real estate.

Anywhere, NY30+ days ago

Remote

$60,000–$70,000 Per Year

Advocate for partner needs internally and provide training on PAR product capabilitiesThe base salary range for this position is $60,000 to $70,000 USD per year, commensurate with work location, experience, skills, certifications, education, and prior accomplishments. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings.

Anywhere, NY30+ days ago

Remote

$90,000–$125,000 Per Year

Translate complex architectures (multi-destination routing, SIEM migration, Edge/agent consolidation) into concise stories, decks, and one-pagers partners and field teams actually use. Build and evolve partner-ready positioning and messaging that clearly articulate the value of Cribl and our TAP/GSI partners to IT and security buyers/champions/practitioners.

Anywhere, NY30+ days ago

Remote

$105,000–$160,000 Per Year

Cross-Functional Stakeholder Partnership: Build strong relationships across Marketing, Sales Development, Revenue, Marketing and Revenue Operations teams, and technical teams, serving as a facilitator and product leader who can align stakeholders, clarify decisions, and move ambiguous initiatives toward measurable business outcomes. Your key responsibilities will include: AI Innovation Strategy for Pipeline Generation: Define and execute a compelling product vision and roadmap centered on how AI can materially increase pipeline, improve seller focus, and make GTM execution more intelligent across lead capture, prioritization, routing, attribution, and account-based motions.

Anywhere, NY30+ days ago

Remote

$127,219–$190,828 Per Year

Building on the company’s leadership in the field of cellular metabolism, Agios is advancing a robust clinical pipeline of investigational medicines with active and planned programs in alpha- and beta-thalassemia, sickle cell disease, pediatric PK deficiency and MDS-associated anemia. Our teams cultivate strong bonds with patient communities, healthcare professionals, partners and colleagues, which helps us discover, develop and deliver therapies for genetically defined diseases – and make a bigger difference in their lives.

New!

Town of Chili, NY2 days ago

$117,000–$218,000 Per Year

Stays abreast of state-of-the-art technology; identifies disruptive or emerging technology trends for inclusion in Internal Research and Development or pursuit/program engineering change proposal opportunities. • 3 years of experience with management and leadership background with experience leading full software lifecycle development, including: executing performance appraisals, managing staffing allocation, software process leadership (CMMI), and career development.

Anywhere, NY30+ days ago

Remote

$114,000–$194,000 Per Year

Establish a performance system that measures and improves the quality, coverage, and speed of customer save motions and optimizes capacity and routing models so the highest-revenue and highest-risk customers receive prioritized attention. 12+ of experience, a proven track record of improving Gross & Net Revenue Retention in a SaaS environment, with clear playbooks that moved the needle (early adoption, de-escalation, save motions, product activation).

New!

Anywhere, NY1 day ago

Remote

$93,600–$159,328 Per Year

Experience working with ArcGIS applications and technologies (such as ArcGIS Hub, ArcGIS Map Viewer, ArcGIS REST APIs, ArcGIS API for Python, ArcGIS Maps SDKs). You will act as a service owner and trusted decision‑maker, shaping priorities, balancing tradeoffs, and ensuring our web services remain reliable, scalable, and valuable to customers over time.

Big Flats, NY29 days ago

$17–$22.70 Per Hour

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

Ithaca, NY21 days ago

$17–$22.70 Per Hour

Ithaca, NY30+ days ago

$17–$22.70 Per Hour

NY Statewide, NY30+ days ago

Remote

$90,746–$200,000 Per Year

Location: Providence, RI, US, 02903TN Statewide, TN, USRI Statewide, RI, USTX Statewide, TX, USMI Statewide, MI, USMD Statewide, MD, USGA Statewide, GA, USStatewide, SC, USFL Statewide, FL, USPA Statewide, PA, USNH Statewide, NH, USMA Statewide, MA, USNJ Statewide, NJ, USME Statewide, ME, USWest Greenwich, RI, US, 02817DC Statewide, DC, USDE Statewide, DE, USCT Statewide, CT, USVA Statewide, VA, USIN Statewide, IN, USKY Statewide, KY, USNY Statewide, NY, USOH Statewide, OH, USNC Statewide, NC, USWV Statewide, WV, US. + Solution Planning and design: facilitate internal communication and alignment across sales, product, technical, and leadership teams to ensure consistent strategy, insight sharing, and competitive positioning that aligns with the prospect Lottery organization’s operating model and strategic objectives.

Nichols, NY30+ days ago

Full-time

Wilkins RV facilities are centrally located and proudly serve the cities of Bath, Elmira, Corning, Churchville, Olean, Rochester, Syracuse, Buffalo, New York and Northern Pennsylvania. Join an award-winning team offering excellent earning potential along with opportunities for growth, including a leadership team that appreciates your drive, skills and ability.

Ithaca, NY30+ days ago

$58,000–$65,000 Per Year

Primary- Oversight of day to day activities related to staff and client service needs, register management, billing, CSR staff recruiting, training and development, scheduling, policy implementation, client management, assist in the implementation of new programs. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).

Hudson Valley, NY14 days ago

Full-time

Ensure customers receive timely, accurate, and professional communication regarding orders, deliveries, substitutions, credits, pricing, and general account needs. Oversee the inside sales function, including inbound phone coverage, order entry, customer questions, product availability, and day-to-day account support.

*, NY30+ days ago

15+ Years in Data Management & Operations: A proven track record of building and maintaining enterprise-grade data pipelines and large-scale distributed systems, specifically within the Financial Services or Fintech sectors. PostgreSQL Specialization: At least 8-10 years of deep, hands-on experience specifically with PostgreSQL, including internal mechanisms (MVCC, WAL, VACUUM), partitioning, and advanced indexing (pgvector, GIN, GiST).

Trumansburg, New York29 days ago

Ithaca, NY18 days ago

$29.45–$33.93 Per Hour

Cornell's impressive educational benefits include tuition-free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children's Tuition Assistance Program. The Statler Hotel employees are a team of hospitality professionals who proudly lead the premiere collegiate lifestyle hotel, welcoming the world to the cherished gathering place for those who love Cornell University.

Geneva, NY30+ days ago

Strong dairy background with experience working with large herds and experience in heat detection on large farms Degree in Agriculture or equivalent experience is preferred Aggressive sales and service person who is self-motivated with the ability to work independently and as part of a team Must possess communication and people skills Willingness to learn and develop both personally and professionally * Computer skills are required; and ability to work with herd management software is a plus GENEX is dedicated to providing our member-owners and customers - dairy and beef cattle producers around the globe - with advanced genetic and reproductive solutions. These companies work globally to provide cutting-edge dairy and beef genetics, customized reproductive services to maximize conceptions, dairy management information to take producers to the frontline of progressive dairy farming, and an array of products and services to help bovines reach their full genetic potential.

New!

NEWBURGH NY, New York2 days ago

they are seeking an experienced Automotive Service Manager to lead the daily operations of their service department. Monitor department performance, including productivity, profitability, and customer service metrics; implement improvements.

Cortland, NY30+ days ago

To be eligible for the position of Automotive Assistant / Service Manager, you must (1) be at least 18 years of age; (2) be legally authorized to work in the United States; and (3) possess (i) 1 year of experience and/or training in automotive parts and/or tire sales, (ii) 1 year of experience and/or training in automotive repairs/maintenance, or (iii) any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities of the position. While driving the sales initiatives of Mavis, Service Managers must communicate directly with customers, assess customer needs, provide information regarding requested and/or necessary automotive repairs and maintenance, ensure customers are satisfied with their in-store experience and strive to meet customer expectations.

Nichols, NY30+ days ago

Full-time

As an Assistant Service Manager, you’ll play a critical role in overseeing the customer service experience from scheduling appointments through to final billing. We’re currently seeking a motivated Assistant Service Manager to help lead and support our high-performing service department.

Elmira, NY30+ days ago

Qualifications: SPECIAL SKILLS, CERTIFICATES, LICENSES, REGISTRATIONS: • SERV safe Manager certification • Work requires an Associate or Technical School degree or equivalent with 1-2 years applicable work experience in Kitchen/Food Service management. SCOPE AND PURPOSE OF POSITION: Responsible for all aspects of the Food Services; for inventory, ordering, menu planning, food preparation for main meals, equipment, health & safety compliance and reporting.

Johnson City, NY29 days ago

$65,000–$75,000 Per Year

Retail Managers perform a wide range of responsibilities, including planning and supervising special functions, maintaining cash controls and payroll records, and recruiting, training, and developing hourly team members. With more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients.

Geneva, NY30+ days ago

These companies work globally to provide cutting-edge dairy and beef genetics, customized reproductive services to maximize conceptions, dairy management information to take producers to the frontline of progressive dairy farming, and an array of products and services to help bovines reach their full genetic potential. Our team takes pride in delivering value in every interaction, whether through supplying world-class cattle genetics, expert artificial insemination service, professional herd consulting, quality herd care products or state-of-the-art technologies.

Johnson City, NY18 days ago

$15.50–$18 Per Hour

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion such as long periods both indoors and outdoors of remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.

New!

Elmira, NY6 days ago

$19–$22 Per Hour

Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.

Corning, NY22 days ago

Remote

$86,200–$130,269.99 Per Year

In this high-impact role, you'll combine technical expertise, commercial leadership, and cross-functional collaboration to drive product improvements, support aftermarket growth, resolve complex service issues, manage warranty programs, and deliver training and tools that help our teams, dealers, and customers succeed. This is an exciting opportunity for an experienced professional who is passionate about marine refrigeration, problem-solving, and leading service excellence in a dynamic global business.

Hybrid, NY18 days ago

$68,900–$99,620 Per Year

Under the direction of the Manager of Ancillary Services, the Ancillary Services Contractor develops and maintains an Ancillary provider network that ensures Healthfirst members have superior access to the highest quality by focusing efforts on lowering claims costs, improving the quality of care, and increasing member and provider network satisfaction. Create contracts in HF contract software and review credentialing documents submitted by Provider/facility via Universal Credentialing Data Source, The Council for Affordable Quality Healthcare (CAQH) or PDF application to ensure that all the required credentials are included and that valid documents for behavioral Providers and facilities are provided.

Elmira, New York30+ days ago

Work requires an Associate or Technical School degree or equivalent with 1-2 years applicable work experience in Kitchen/Food Service management. Responsible for all aspects of the Food Services; for inventory, ordering, menu planning, food preparation for main meals, equipment, health & safety compliance and reporting.

Geneva, NY30+ days ago

The RDM will guide a large, unionized workforce and collaborate closely with campus leadership including C-suite executives, trustees, and senior administrators to ensure the university's built environment supports its academic mission, sustainability goals, and long-range capital strategy. This role requires a visionary IFM leader with deep expertise in complex operations, a strong command of financial and contractual governance, and the ability to influence decisions at the highest levels of the organization.

Binghamton, NY30+ days ago

Remote

Insulet's flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Share your expertise with healthcare providers about diabetes management, including the latest technologies and best treatment practices to ensure consistent, high-quality care for patients.

vestal, NY30+ days ago

Our hospitals maintain the culture and atmosphere of a private veterinary practice while gaining access to collective resources and veterinary business management expertise to help lead their teams forward and shape their future. Cutting-Edge Care with Heart - Our full-service hospital offers advanced medicine and services like wellness care and surgery, all delivered with genuine compassion.

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Customer Service Manager Jobs in Ithaca, NY

Senior Product Manager, Fortary - Remote Ava Labs

Territory Manager - New York/Pennsylvania Spartan Tool LLC

Staff Product Manager - Creators HighLevel

Business Development Manager - Remote GP Strategies Corporation

Principal Product Marketing Manager - Remote Circle

Digital Platform Territory Manager Align Technology, Inc.

Senior Marketing Manager - Remote Corpay

Chef / Kitchen Operations Manager Clew's Kitchen

Mgr Sales Division Medline Industries

Principal Product Manager, TradFi - Remote Circle

Assistant Manager Valvoline Inc

Federal SAP Concur Implementation Project Manager - Remote Censeo Consulting Group

Senior Product Manager - Remote PAR Technology

Contracts Manager Saab

Principal Product Manager - Remote Circle

Manager, Software Engineering - Mobile Platform Samsara

Manager, Revenue Accounting - Remote Motive

Marketing Manager - Remote ButterflyMX

Partner Account Manager - PAR OPS - Remote PAR Technology

Product Marketing Manager, TAP & GSI - Remote Cribl

Senior Product Manager, Pipeline Generation Systems - Remote Cribl

Senior Manager, Clinical Nurse Educator – Sickle Cell Disease - Remote Agios Pharmaceuticals

Technical Manager - Software Engineering L3Harris Technologies

Director, Customer Retention - Remote HighLevel

Sr. Product Engineer – Web Services Esri

Full Time Customer Experience Manager Elmira, NY Big Flats, NY The Michaels Companies Inc

Full-time Customer Experience Manager The Michaels Companies Inc

Retail Manager- Customer Experience Manager Part Time The Michaels Companies Inc

Customer Development Manager Brightstar Lottery

Customer Experience Manager Wilkins RV

Client Service Manager VCA Inc

Customer Experience and Inbound Operations Manager Talus Holdings

Enterprise Data Services Manager National Digital Trust Company (In Organization)

Client Service Manager, Personal Lines Gallagher

Event Service and Marketing Manager Cornell University

Service Manager Urus Group LP

AUTO SERVICE MANAGER Donna Cornell Enterprises, Inc.

Automotive Assistant & Service Managers Mavis Tire Supply LLC

Assistant Service Manager Wilkins RV

Food Service Manager The Salvation Army USA

RETAIL FOOD SERVICE MANAGER Compass Group North America

Service Manager Genex Cooperative Inc

Storage Customer Service Representative U-Haul

Warehouse Customer Service Rexel SA

Thermo King Service Manager - Marine (Eastern US) - Remote Trane Technologies Plc

Ancillary Services Network Account Manager I Healthfirst

Food Service Manager The Salvation Army Eastern Territory

Environmental Services / Custodial Operations Manager 2 Upcoresolutions

Clinical Services Manager - Ithaca, NY (Field Based) Insulet Corp

Customer Service Representative - Vestal Veterinary Hospital Encore Vet Group LLC

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