Central Conveyor Company, LLC (a member of the Tsubaki Group)NewGeneral Manager Central Conveyor Company, LLC (a member of the Tsubaki Group)General ManagerWixom, MIThe General Manager is responsible for planning, directing, and coordinating the personnel and processes within multiple departments, including Business Development/Sales, Project Management and Estimating, while focusing on safety, quality, productivity, and profitability. Description:Central Conveyor Company (a member of the Tsubaki Group) is a turn-key Systems Integrator with a complete portfolio of conveyance solutions and products for the Automotive, Parcel & Logistics, and Warehouse & Distribution markets.
JobotNewTax Manager JobotTax ManagerLake Angelus, MI$120,000–$160,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. They pride themselves on being more than just a CPA firm: they position themselves as trusted business advisors, helping clients plan, grow, and navigate complex financial and tax challenges, while offering personalized service and strategic insight.
JobotNewTax Manager ( Hybrid ) JobotTax Manager ( Hybrid )Ann Arbor, MI$110,000–$160,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We are working with a well-established and growing CPA firm in Michigan that provides comprehensive accounting, tax, and advisory services to closely held businesses and high-net-worth individuals.
JobotNewGeneral Manager (MEP) JobotGeneral Manager (MEP)Dearborn, MI$150,000–$225,000 / year10+ years of progressive leadership experience within HVAC, mechanical contracting, construction services, MEP services, building services, or related industries. We are a private equity-backed mechanical services platform focused on building market-leading HVAC, plumbing, and electrical businesses across the United States.
JobotNewProject Manager (Water Treatment/Wastewater) JobotProject Manager (Water Treatment/Wastewater)Detroit, MI$115,000–$145,000 / yearFrom wastewater/water treatment, college and university facilities, churches, commercial spaces, senior living and mixed-use builds, industrial facilities and more, our projects are a testament to our abilities to tailor our capabilities. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
JobotNewSenior Project Manager (General Contractor) JobotSenior Project Manager (General Contractor)Detroit, MI$100,000–$150,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. If you are a highly motivated and experienced Senior Project Manager looking for an exciting new challenge, we encourage you to apply today, and your resume will be reviewed within 48 hours**.
JobotNewREMOTE Tax Manager (International Tax) - Top 100 firm JobotREMOTE Tax Manager (International Tax) - Top 100 firmNovi, MIRemote$95,000–$150,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We tap into a wide range of services — tax, accounting, data analytics, operations, human capital management, technology, wealth management and more — to deliver solutions that take you and your organization to the next level, however you define it.
JobotNewAccount Manager – Specialty Pharmacy (Infusion Therapies) JobotAccount Manager – Specialty Pharmacy (Infusion Therapies)Ann Arbor, MI$95,000–$125,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. This role focuses on building strong provider relationships, generating qualified new patient starts, and serving as a trusted liaison between physicians, clinical stakeholders, and our infusion care teams.
JobotNewElectrical Project Manager JobotElectrical Project ManagerSterling Heights, MI$120,000–$180,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Lead and oversee day-to-day design (where applicable) and construction management of significant elements of IBMS and electrical interface works on projects, including procurement, installation, and commissioning.
JobotNewRemote Tax Manager JobotRemote Tax ManagerDetroit, MIRemote$140,000–$170,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The ideal candidate will have a strong background in public accounting, with a focus on complex tax returns for S Corp and Partnerships and their HNW owners.
JobotNewConstruction Project Manager JobotConstruction Project ManagerFarmington Hills, MI$100,000–$150,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We’re seeking a Project Manager with a bachelor’s degree in construction management, engineering, or a related field, and at least 5 years of experience managing construction projects.
Swisher International, Inc.NewTerritory Manager II Swisher International, Inc.Territory Manager IITroy, MIWith a rich history, Swisher serves adult consumers through a diverse range of businesses, including Swisher Sweets Cigar Company, Helme Tobacco Co., Hempire, Rogue Holdings, and Drew Estate: The Rebirth of Cigars. This role uses facts, analytics, and market intelligence to influence customer decisions, drive distribution, and deliver measurable top and bottom-line growth and grow market share.
Healthcare Services Group, Inc.NewEnvironmental Services - Manager in Training Healthcare Services Group, Inc.Environmental Services - Manager in TrainingHOWELL, MIOverview: Join Healthcare Services Group (HCSG) as an Environmental Services Manager in Training, where you will learn to manage your own account and oversee housekeeping, laundry, and floor care operations at a long-term care facility. If you're looking for an opportunity to grow your career in environmental services management and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!
Davron LLCNewApplication Engineer / Project Manager Davron LLCApplication Engineer / Project ManagerLivonia, MIThis is an exciting opportunity to join a growing, innovation-driven organization known for exceptional employee tenure, strong work-life balance, and world-class equipment demonstrations in a new headquarters featuring hobbing, turning, laser, gear grinding, skiving, and measuring technology. APPLICATION ENGINEER | PROJECT MANAGER | MECHANICAL ENGINEER | MACHINE TOOL INDUSTRY | GEAR MANUFACTURING | GEAR GRINDING | AUTOMATION | FANUC ROBOTICS | SOLIDWORKS | AUTOCAD | PROJECT ENGINEERING | TECHNICAL SALES.
Szott M-59 Chrysler Dodge RamUsed Car Sales Manager Szott M-59 Chrysler Dodge RamUsed Car Sales ManagerHighland, MIFull timeAs an Automotive Sales Manager , you will be responsible for the sales success of the dealership by effectively leading the staff and developing short and long term goals for the department. Szott Automotive has an opportunity for a Used Car Manager | Automotive Sales Manager to lead our dynamic Sales Team.
Panera BreadTeam Manager Panera BreadTeam ManagerSterling Heights, MIOur Team Managers ensure that every shift is a great one—by developing our people, managing team performance, and building the warm, inclusive, authentic Panera team culture. Each Team Manager oversees a different part of the bakery-cafe, from food cost management to drive-thru, delivery, or catering operations.
LeidosManager of Transmission Line Engineering LeidosManager of Transmission Line EngineeringWalled Lake, MI$116,350–$210,325Leidos seeks the best and the brightest, and in return, we invest in you, with an eye on your future, through career advancement, growth opportunities, and continuous improvement via mentoring, formal and informal project management training and assistance with obtaining pertinent certifications. The successful candidate will serve as a Supervisor and Engineering Lead on high voltage electric transmission line design projects of overhead and underground systems for some of the largest utilities in the country as well as regional utilities.
DCS CorporationProject Manager DCS CorporationProject ManagerSterling Heights, MIA Master's Degree in a specialized field* plus a minimum of 6 years of applicable experience or, a Bachelor's Degree in the specialized field* plus 8 years of applicable experience, or a Associates Degree with 10 years, or a High School Diploma/GED with 16 years in any field with a minimum of 9 years of specialized experience. Minimum of 10 years of experience in the last fifteen years coordinating and collaborating the management of complex DoD engineering or technical programs and coordinating military acquisition programs (preferably ground combat vehicle systems experience).
ChenMedNewCenter Clinical Manager ChenMedCenter Clinical ManagerDetroit, MI$54,358–$77,655The Center Clinical Manager (CCM) is an active leadership role responsible for the day-to-day management of back office center operations, which may include but is not limited to: clinical quality, compliance, human resources, patient experience and direct team member supervision. Active and good standing Licensed Practical Nurse (LPN) in current state of employment OR a nationally accredited Certified Medical Assistant required; other clinical licensure/certifications above the minimum requirement may also be considered.
Valvoline IncAssistant Manager Valvoline IncAssistant ManagerShelby Township, MIresponsible for taking the lead in helping build a high-performance team capable of differentiating Valvoline Instant Oil. This role requires the ability to review, read, and understand written and digital training materials, safety procedures, labels, and operational instructions.
MeijerNewOvernight Stocking Manager - Wixom MI MeijerOvernight Stocking Manager - Wixom MIBloomfield Hills, MIAccountability for area operations and financial results by overseeing the execution of corporate plans to ensure all services and products are effectively managed in order to maximize sales and productivity ultimately owning budget line items in the P&L. Direct Leads and Team Leaders, while ultimately being accountable for area operations and financials (shrink, productivity, safety, scheduling & forecasting staffing needs, and team member and customer conflict resolution).
SyscoNewDistrict Sales Manager SyscoDistrict Sales ManagerCanton, MILead and direct Customer Engagement efforts by enabling the district SC to provide Sysco customers with expanded service channel options ( Technology enablers, value added services, and team selling) – . Accountable for providing coaching, training, and timely feedback to drive sales consultant development of consultative selling skills of the sales associates (The Sysco Way to Sell).
Browning & Associates, P.C.NewAccounting Manager Browning & Associates, P.C.Accounting ManagerBingham Farms, MI$75,000–$125,000 / yearThe Accounting Manager will serve as the organization’s financial leader, responsible for evaluating existing accounting systems, workflows, and controls, identifying gaps or risks, and implementing enhanced processes across the business. This role requires a blend of analytical expertise, hands‑on operational capability, and the ability to design and enforce strong financial governance in a fiduciary environment.
GPS HospitalityBurger King Restaurant Assistant Manager GPS HospitalityBurger King Restaurant Assistant ManagerLivonia, MIThe RAM supports the Restaurant General Manager in their efforts to develop a team of dedicated people, delivering great and friendly guest experiences and producing top line sales. They do this by learning, managing and teaching restaurant systems effectively to achieve goals, develop people and provide excellent service.
Trane TechnologiesNewHVAC Service Technician Trane TechnologiesHVAC Service TechnicianLivonia, MI$25.70–$47.35 / hourEPA Certification Additional Requirements and Environmental Exposure: Must be able to safely and legally operate a vehicle using a seat belt Must be able to wear helmets, safety goggles, fall protection harness and safety boots to safely perform job duties Must be able to twist the trunk of your body 90 degrees in each direction Must be able to squat and touch the floor with both hands Must be able to reach your hands over your head Must be able to stand on concrete surfaces for extended periods, routinely up to 4 hours This position is highly physical and requires regular use of hands, fingers, walking, stooping, kneeling and climbing ladders. or less Must be able to maneuver confined access areas, as small as 30” vertical x 45” horizontal Must be able to comfortably and routinely access rooftops with extension and/or fixed ladders at heights of 15’ to 20’, and occasionally, up to 50 feet This role may be exposed to variable weather conditions, moving mechanical parts, heigh Annual Base Salary Range or Hourly Base Pay Range: $25.70 - $47.35 Compensation Type: Hourly Incentive Eligible: No Sales Commission Eligible: No Disclaimer : We strive to provide competitive compensation for this position, tailored to a variety of factors.
TTECPro Sales Customer Care Representative TTECPro Sales Customer Care RepresentativeDearborn, MIAbility to maneuver through various systems to provide the dealer/customer with prompt, courteous, and accurate information including: Accurately respond to customer inquiries. As a Pro Sales Customer Care Representative in Dearborn, MI, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
HTC Global Services IncSenior Technical Program Manager HTC Global Services IncSenior Technical Program ManagerTroy, MIFull timeWe are seeking an experienced and driven Senior Technical Program Manager to lead complex, multi-stakeholder IT product and program delivery initiatives across public sector and higher education client environments. The ideal candidate will bring deep program management expertise, strong client-facing leadership, and a strong understanding of procurement cycles, compliance requirements, and organizational dynamics within public sector and higher education environments.
Per Mar Security ServicesNewOperations Supervisor- Electronic Security Per Mar Security ServicesOperations Supervisor- Electronic SecurityBridgewater, MI$70,000–$80,000This includes mentoring and empowering employees so as to complete tasks in a highly efficient manner as well as working with customers to ensure the work completed exceeds their expectations. Must have mathematical skills including the ability to calculate figures and amounts such as interest, proportions, percentages, area, circumference, and volume along with the ability to apply concepts of basic algebra and geometry.
MeijerNewMeat Seafood Supervisor - Plymouth MI - New Store MeijerMeat Seafood Supervisor - Plymouth MI - New StorePlymouth, MISee Meijer Privacy Policy at https://www.meijer.com/shopping/privacy-policy.html and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. Step into a leadership role where you can truly make an impact as a Supervisor leading our Meat/Seafood Department at our new store opening in Plymouth, MI in Fall 2026.
A-Line Staffing Solutions LLCNurse Case Manager II in Wayne and Macomb Counties, MI {170395} A-Line Staffing Solutions LLCNurse Case Manager II in Wayne and Macomb Counties, MI {170395}Detroit, MI$44.14–$44.14 / hourMinimum of 3 years of clinical practice experience in hospital, home health, ambulatory care, or related healthcare settings required . • Evaluate member benefit plans and coordinate appropriate internal and external healthcare resources and services .
Motorola Solutions IncFederal Software Customer Service Manager - Remote Motorola Solutions IncFederal Software Customer Service Manager - RemoteMIRemote$100,000–$110,000 / yearRequired Skills: High School diploma, Associate's or Bachelor's degree, and 5+ years of successful experience in lifecycle service Account Management, Systems Implementation/ Integration, Public Safety Systems Sales, or Public Safety Systems Engineering is required. Coordinate across all internal stakeholders such as Sales, Engineering, Program Management, Contracting and Finance teams to ensure all technical and commercial actions remain in strict compliance with US Federal Government Markets Division policies.
Bobby BranchNewCustomer Service Manager - State Farm Agent Team Member Bobby BranchCustomer Service Manager - State Farm Agent Team MemberRomulus, MichiganSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Manager - State Farm Agent Team Member. We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
Natalie Gajewski - State Farm AgentCustomer Service Manager - State Farm Agent Team Member Natalie Gajewski - State Farm AgentCustomer Service Manager - State Farm Agent Team MemberWarren, MIAs a Customer Service Manager - State Farm Agent Team Member with Natalie Gajewski - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
The Michaels Companies IncCustomer Service Manager The Michaels Companies IncCustomer Service ManagerCommerce Township, MIPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Hobby Lobby Stores IncCustomer Service Manager Hobby Lobby Stores IncCustomer Service ManagerRoseville, MI$20.15–$21.15 / hourIf you meet these requirements and are interested in being a vital part of our management team, then we are interested in talking to you. The Customer Service Manager position is one of hourly store management.
Nino Salvaggio International MarketplaceAssistant Customer Service Manager Nino Salvaggio International MarketplaceAssistant Customer Service ManagerClinton Township, MIAssist customer service manager with effectively directing and supervising all functions and activities of the department and personnel to ensure optimum productivity, excellent customer service and satisfactory results. Nino Salvaggio is currently looking for an Assistant Customer Service Manager for our Clinton Twp.
CGC WaterCustomer Service Manager CGC WaterCustomer Service ManagerHowell, MIWho You Are: A results-driven Customer Service Manager, experienced in Home Services, to lead our call center and dispatch operations. If you''re a highly competitive, self-driven leader ready to Grow our Water Treatment and Plumbing Service, we want to talk to you.
Tony Volante - State Farm AgentCustomer Service Manager - State Farm Agent Team Member Tony Volante - State Farm AgentCustomer Service Manager - State Farm Agent Team MemberClarkston, MIAs a Customer Service Manager - State Farm Agent Team Member with Tony Volante - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
MeijerCustomer Service Dept Mgr - Commerce MI MeijerCustomer Service Dept Mgr - Commerce MICommerce, MichiganAccountability for area operations and financial results by overseeing the execution of corporate plans to ensure all services and products are effectively managed in order to maximize sales and productivity ultimately owning budget line items in the P&L. Direct Leads and Team Leaders, while ultimately being accountable for area operations and financials (shrink, productivity, safety, scheduling & forecasting staffing needs, and team member and customer conflict resolution).
Accenture PlcCustomer Experience & Service Transformation Advisory Manager Accenture PlcCustomer Experience & Service Transformation Advisory ManagerDetroit, MIYou understand the ins and outs of customer support organizations what drives call volume, how to unlock and deliver customer value and think about customer support in a digital, self-service manner and you're ready to apply your knowledge to help clients optimize and transform their customer service solutions. Lead delivery teams to redesign clients' organizational structure, processes, and technology capabilities so they can deliver optimal customer service experiences.
BASF SECustomer Site Service Manager BASF SECustomer Site Service ManagerSouthfield, MIJust some of the many benefits we offer include Flexible work arrangements whenever possible Highly competitive retirement savings plan with company match and investment options Well-being programs that include comprehensive mental health support for you and your household family members Family forming benefits fertility adoption and surrogacy reimbursement maternityparental leave and more Back-up child and elder care with discount programs for families of all ages and stages Mentoring and career development opportunities that allow you to share learn and thrive Matching gifts program that allows you to deepen the impact of your contributions to qualified charities. Experience must include the following All phases of the automotive paint application process including quality customer focus and manufacturing Providing on-site expertise in coatings products their application performance and problem resolution as needed Implementing action plans tracking and updating customer metrics and managing future plant production and new product introductions Inventory forecasting billing and ordering management for a CPU cost per unit business model QUALIFIED APPLICANTS Apply at httpsbasf.jobs
C&C Heating & Air ConditioningCustomer Service Representative Manager C&C Heating & Air ConditioningCustomer Service Representative ManagerRoseville, MichiganWe believe our team members perform their best when they are in a supportive environment and surrounded by hard-working, like-minded teammates. Manage staff that books and schedules service calls and do whatever is necessary to achieve department booked call and sales goals.
Atlas Copco ABCustomer Success Manager, Proactive Services Atlas Copco ABCustomer Success Manager, Proactive ServicesAuburn Hills, MIYou will also have the autonomy to shape how key priorities are achieved, including accelerating adoption of maintenance agreements, demonstrating the value and ROI of ToolCover solutions, strengthening collaboration across internal teams, and expanding the role of Hardware Maintenance as a key revenue stream. The Customer Success Manager, Proactive Services plays a key role in supporting customers' innovation and transformation journeys by ensuring they realize maximum value from our Hardware Maintenance portfolio (ToolCover).
Public StorageCustomer Service - Self Storage Manager Public StorageCustomer Service - Self Storage ManagerMilford, MITransportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.
Stellantis NVNewMopar Supply Chain Customer Service / Dealer Support Manager \u0026 Buyback Lead Stellantis NVMopar Supply Chain Customer Service / Dealer Support Manager \u0026 Buyback LeadAuburn Hills, MIThe Supply Chain Team is seeking a self-motivated and highly customer centric leader to oversee our North America Supply Chain Customer Service and Dealer Support function. In this role, you will lead a customer-centric team responsible for frontline dealer support, buyback prevention, and rapid response to critical supply chain issues - including 24/7 production shutdown requests.
Ryder System IncCustomer Logistics Manager - Transportation Management Ryder System IncCustomer Logistics Manager - Transportation ManagementNovi, MICompensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. Current Employees : If you are a current employee at Ryder, please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.
PetSuitesCustomer Service Supervisor PetSuitesCustomer Service SupervisorNovi, MI$14–$16PetSuites is the leader of the pack in pet resorts offering exceptional services for both dogs and cats, ranging from boarding and daycare to grooming and training. At NVA Pet Resorts, our mission is simple: Create safe, fun, and loving environments for pets while providing exceptional experiences for our clients and team members.
Five Below IncCustomer Experience Manager Five Below IncCustomer Experience ManagerAnn Arbor, MIAt Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).
Accenture PlcCustomer Growth Strategy Manager | Communications, Media, and Technology Accenture PlcCustomer Growth Strategy Manager | Communications, Media, and TechnologyDetroit, MIYou proactively identify opportunities within client engagements, contributing to proposal development, and helping shape compelling narratives that expand the scope and impact of our work, partnering closely with senior leaders to grow accounts, while developing your own point of view on growth topics and bringing ideas forward that spark new client conversations. With deep industry expertise and strong client partnerships, we help Communications, Media and Technology (CMT) leaders design and execute growth strategies that solve real customer needs and deliver measurable outcomes.
Robert Bosch GmbHCustomer Project Manager Robert Bosch GmbHCustomer Project ManagerPlymouth, MIAs the Customer Project Manager your responsibilities will include: Overall responsible for project management deliverables (set-up of project-charter, project management plan, communication strategy, project schedule, milestones, work breakdown structure, etc.). Perform and lead for risk management, quality management and problem resolution management; including the identification, analysis, implementation and evaluation of measures together with the cross functional team.