Technical Customer Service Representative JouléTechnical Customer Service RepresentativeCrystal, MN$20–$25 / hourExecuting customer excellence through managing expectations and providing technical responses to customer inquiries and serving as a liaison between the customers and the Medallion External Sales, Sample Handling and Quality Teams, along with Lab Analysts, and Scientists. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America.
NewRETAIL CUSTOMER SERVICE SUPERVISOR (FRONT END SUPERVISOR) Micro CenterRETAIL CUSTOMER SERVICE SUPERVISOR (FRONT END SUPERVISOR)St. Louis Park, MNParticipate in front end staffing, training and scheduling activities to ensure competent associates are hired to properly service our customers; communicate any issues to operations management. Provide regular coaching and feedback to associates in regards to customer satisfaction and appropriate sales presentation to ensure desired operations results and metrics are understood and being met.
NewFood Service Manager 2 SodexoFood Service Manager 2ROBBINSDALE, MN$53,720–$69,520The Food Service Manager will manage daily food service operations, supervise and direct frontline staff, and ensure patient and customer satisfaction. deliver high quality food services including retail, catering and patient meal management operations.
Customer Service Shift Leader (up to $20/hr) Tide Cleaners MinneapolisCustomer Service Shift Leader (up to $20/hr)Minneapolis, MNIdeal customer service candidate must have: - Passion for people and a positive attitude - Team-oriented work ethic - Ability to think on your feet in a fast paced environment Essential Job Functions: - Must be able to perform job tasks on your feet for extended period of time - Must be able to operate a computer (typing, data entry, processing customer payments) - Use of fine motor skills when inspecting and detailing in garments Special Instructions Please do not send any emails, resumes, or call. Requirements/Responsibilities DUTIES AND RESPONSIBILITIES - Introduce Tide Cleaners benefits to new customers - Build customer loyalty through personalized service - Resolve client issues and concerns in a professional, timely manner - Maintain a clean, organized & upbeat store environment - Manage your day, night and weekend customer service staff Do you have what it takes?
NewCustomer Success Leader - Remote Trane Technologies PlcCustomer Success Leader - RemoteSt Paul, MNRemote$97,406.66–$156,200 / yearThis role will oversee Customer Success Management, Measurement & Verification, Customer Performance Services, and Customer Support, ensuring customers realize measurable outcomes in energy savings, emissions reduction, system performance, and occupant comfort. What's in it for you: BrainBox AI is seeking a strategic, global Leader of Customer Success to build and lead a high-performing customer success organization responsible for ensuring the success of customers worldwide.
NewWealth Servicing Operations Leader U.S. BankWealth Servicing Operations LeaderSaint Paul, MinnesotaThe Operations Manager – Wealth Servicing is responsible for leading operations that support high-touch, relationship-driven servicing for wealth clients, delivering a differentiated client experience alongside strong operational performance and risk discipline. To enable this transformation, CBWS is establishing an enterprise leadership structure with senior leaders accountable for driving strategic execution, operational excellence, and sustained performance across complex, multi-channel environments.
Service Sales Leader, Ultrasound North America (Remote-National) PhilipsService Sales Leader, Ultrasound North America (Remote-National)Minneapolis, MNRemote$175,000–$300,000 / yearDrive organizational effectiveness and cross-functional collaboration by establishing KPIs, leading change initiatives, and partnering with Sales, Service, Operations, and Marketing to deliver business results. Own Service Sales performance, including forecasting, pipeline management, and execution of sales plans to meet or exceed revenue, order, and AOP targets across the full portfolio.
Service Leader Chipotle Mexican Grill IncService LeaderMN$19.35–$21.53 / hourChipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service.
Sales and Service Leader - Full Time (Edina, MN, US, 55435) SephoraSales and Service Leader - Full Time (Edina, MN, US, 55435)Edina, MN$2,600–$3,000 / hourKey ResponsibilitiesLead and inspire Coach and empower team members to deliver exceptional client service and achieve sales goals. You’ll be a key driver of store success- leading by example to inspire your team, elevate client experiences, and exceed goals.
Sales and Service Leader - Full Time (Minnetonka, MN, US, 55305) SephoraSales and Service Leader - Full Time (Minnetonka, MN, US, 55305)Minnetonka, MN$2,600–$3,000 / hourKey ResponsibilitiesLead and inspire Coach and empower team members to deliver exceptional client service and achieve sales goals. You’ll be a key driver of store success- leading by example to inspire your team, elevate client experiences, and exceed goals.
Sales and Service Leader - Full Time (Roseville, MN, US, 55113) SephoraSales and Service Leader - Full Time (Roseville, MN, US, 55113)Roseville, MN$2,600–$3,000 / hourKey ResponsibilitiesLead and inspire Coach and empower team members to deliver exceptional client service and achieve sales goals. You’ll be a key driver of store success- leading by example to inspire your team, elevate client experiences, and exceed goals.
Employee Benefits Service and Operations Leader Brown & Brown IncEmployee Benefits Service and Operations LeaderMinneapolis, MN$150,000–$200,000 / yearObjectives of this position are to improve overall client service, quality, retention, and related operational efficiencies while supporting business growth, enhancing the teammate experience, and is accelerating strategic initiatives as a key stakeholder. The leader will provide guidance and solutions for profit center leadership, service teams and teammates, sales leadership, carrier relationships, and more.
NewService to Sales Operations Leader U.S. BankService to Sales Operations LeaderSaint Paul, MinnesotaTo enable this transformation, CBWS is establishing an enterprise leadership structure with senior leaders accountable for driving strategic execution, operational excellence, and sustained performance across complex, multi-channel environments. The Consumer, Business and Wealth Servicing (CBWS) contact center is a consolidated, enterprise-wide client servicing organization delivering multi-channel support across consumer, small business, partner card, and wealth segments.
NewPlymouth Customer Service Manager (Up to $20/hr) ZippyApp - Recruitment MarketingPlymouth Customer Service Manager (Up to $20/hr)Minneapolis, MNOur process is completely non-toxic using Green Earth dry cleaning technology (and Tide/Downy products).Ideal customer service candidate must have:- Passion for people and a positive attitude- Team-oriented work ethic- Ability to think on your feet in a fast paced environmentEssential Job Functions:- Must be able to perform job tasks on your feet for extended period of time- Must be able to operate a computer (typing, data entry, processing customer payments)- Use of fine motor skills when inspecting and detailing in garments#J-18808-Ljbffr. Requirements/ResponsibilitiesDUTIES AND RESPONSIBILITIES- Introduce Tide Cleaners benefits to new customers- Build customer loyalty through personalized service- Resolve client issues and concerns in a professional, timely manner- Maintain a clean, organized & upbeat store environment- Manage your day, night and weekend customer service staffDo you have what it takes?
Finance as a Service (FaaS) Practice Leader RSM US LLPFinance as a Service (FaaS) Practice LeaderMNThe leader will ensure delivery of scalable, high-quality services and a growth mindset across FaaS putting forward competitive pricing and positioning in a rapidly evolving marketplace. Proven skills to motivate service delivery team to expand services, business developers to mine and deliver on strategic new clients and colleagues to understand and refer prospects.
Wealth Servicing Operations Leader U.S. BancorpWealth Servicing Operations LeaderSaint Paul, MN$133,365–$156,900 / yearThe Operations Manager - Wealth Servicing is responsible for leading operations that support high-touch, relationship-driven servicing for wealth clients, delivering a differentiated client experience alongside strong operational performance and risk discipline. To enable this transformation, CBWS is establishing an enterprise leadership structure with senior leaders accountable for driving strategic execution, operational excellence, and sustained performance across complex, multi-channel environments.
Leader of Enhanced Authentication Services and VPN Technologies U.S. BancorpLeader of Enhanced Authentication Services and VPN TechnologiesHopkins, MN$133,365–$156,900 / yearIn addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. This role is responsible for the ownership, delivery, and continuous improvement of enterprise authentication platforms, ensuring secure, reliable, and scalable access across the organization.
Plymouth Customer Service Manager (Up to $20/hr) Tide Cleaners MinneapolisPlymouth Customer Service Manager (Up to $20/hr)Minneapolis, MNIdeal customer service candidate must have: - Passion for people and a positive attitude - Team-oriented work ethic - Ability to think on your feet in a fast paced environment Essential Job Functions: - Must be able to perform job tasks on your feet for extended period of time - Must be able to operate a computer (typing, data entry, processing customer payments) - Use of fine motor skills when inspecting and detailing in garments Special Instructions Please do not send any emails, resumes, or call. Requirements/Responsibilities DUTIES AND RESPONSIBILITIES - Introduce Tide Cleaners benefits to new customers - Build customer loyalty through personalized service - Resolve client issues and concerns in a professional, timely manner - Maintain a clean, organized & upbeat store environment - Manage your day, night and weekend customer service staff Do you have what it takes?
Service to Sales Operations Leader U.S. BancorpService to Sales Operations LeaderSaint Paul, MN$133,365–$156,900 / yearTo enable this transformation, CBWS is establishing an enterprise leadership structure with senior leaders accountable for driving strategic execution, operational excellence, and sustained performance across complex, multi-channel environments. The Consumer, Business and Wealth Servicing (CBWS) contact center is a consolidated, enterprise-wide client servicing organization delivering multi-channel support across consumer, small business, partner card, and wealth segments.
Authentication Services Leader – Cybersecurity Identity & Access Management 3MAuthentication Services Leader – Cybersecurity Identity & Access ManagementMaplewood, MN$164,612–$201,193 / yearTo set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications: High School Diploma (verified and completed prior to start) and 8 years of experience in Information Technology, Computer Science, IAM Engineering, or Information Security in a private, public, government, or military environment. Serve as a technical authority on authentication technologies, with deep expertise in Microsoft’s Identity stack, including: Microsoft Entra ID (formerly Azure AD) : tenant configuration, hybrid identity, conditional access, identity protection, and seamless SSO.
NewCustomer Service Management Trainee UlineCustomer Service Management TraineeSaint Paul, MN$29–$34 / hourAbout UlineUline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations. Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.*
Sales and Service Leader - Full Time Sephora USA IncSales and Service Leader - Full TimeEdina, MN$26–$30 / hourYou'll be a key driver of store success- leading by example to inspire your team, elevate client experiences, and exceed goals. Train and developSupport onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
Client Services Leader - Captives (Any US Location) Marsh & McLennan Companies IncClient Services Leader - Captives (Any US Location)Edina, MNMarsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. We prioritize open communication and structured leadership development, utilizing proprietary tools like our cutting-edge AI and accounting systems to enhance collaboration, efficiency, and employee satisfaction.
Service Leader, Onsite Relationship Management 93853 New York Life Insurance CoService Leader, Onsite Relationship Management 93853Edina, MN$75,000–$95,000 / yearWhether you're helping an agent meet their clients' life insurance needs, supporting strategic initiatives designed to enhance our operating environment, or educating our agents on innovative digital solutions, your work will have a direct and consequential impact on our success in fostering customer trust and loyalty. In this role, youll serve as a relationship manager and the primary liaison between the Service team and our local Managing Partner, recruiters and their agents, ensuring seamless communication, collaboration, and alignment of service support with the needs of the General Office.
Customer Sales & Service Representative Applied Industrial Technologies IncCustomer Sales & Service RepresentativeCrystal, MNSolve customer inquiries, prepare quotes, process/expedite orders & returns • Source parts from suppliers nationwide • Assist in generating sales by upselling, adding on, & educating customers • Assemble hoses for walk-in customers • Help in the stockroom & deliver orders to customers as needed. Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies.
Customer Service Associate II DiaSorin SpACustomer Service Associate IIStillwater, MN$26–$30 / hourGuided by our values of operational excellence, customer focus, and teamwork, we empower teams to think boldly, act decisively, and transform ideas into meaningful impact across one of the industry's broadest specialty diagnostic portfolios. For more than 50 years, we have combined scientific rigor with an entrepreneurial mindset, operating with a strong commitment to innovation, accountability, and results to deliver trusted diagnostic solutions.
Customer Service Engineer 2 -Diagnostics - Minneapolis, MN Varian Medical Systems IncCustomer Service Engineer 2 -Diagnostics - Minneapolis, MNMinneapolis, MN$55,330–$76,076 / yearIt is Siemens Healthineers' policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.". These requirements vary by client and may include, but are not limited to: Proof of valid identification (photo, driver's license, SSN) Criminal background checks Drug screens Immunizations (COVID-19, Hep B, MMR, Varicella, Influenza, Tetanus) Annual TB testing Healthcare training.
NewCustomer Service Team Lead CABELA'SCustomer Service Team LeadSaint Paul, MN$18–$20.75 / hourAssists the GSM / DM in carrying out Supervisory responsibilities in accordance with the Company's policies and applicable laws, including interviewing, training, planning, assigning and directing work, measuring and evaluating performance, addressing complaints and resolving problems, maintaining a positive, harassment free working environment for all associates. Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include: merchandise presentation, inventory control, pricing, sales enhancements, stocking, and customer service activities.
Customer Service Supervisor PetSuitesCustomer Service SupervisorLakeville, MN$14–$16PetSuites is the leader of the pack in pet resorts offering exceptional services for both dogs and cats, ranging from boarding and daycare to grooming and training. At NVA Pet Resorts, our mission is simple: Create safe, fun, and loving environments for pets while providing exceptional experiences for our clients and team members.
NewCustomer Service Representative PetSuitesCustomer Service RepresentativeLakeville, MN$13–$14PetSuites is the leader of the pack in pet resorts offering exceptional services for both dogs and cats, ranging from boarding and daycare to grooming and training. NVA Pet Resorts is part of National Veterinary Associates (NVA) — the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations.
Scheduling and Customer Service Representative Closets By Design MinneapolisScheduling and Customer Service RepresentativePlymouth, MNWe design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry and more. We are currently seeking an enthusiastic and motivated individual to immediately fill the position of Scheduling and Customer Service Representative.
Full-Time Customer Service Supervisor Kohl's CorpFull-Time Customer Service SupervisorBurnsville, MN$18.10–$28.10 / hourLead, coach and assist associates to deliver speed of service, execute complicated transactions and create a compelling customer experience at POC and Customer Service. In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service.
VP Customer Service & PBM Contact Centers UnitedHealth Group IncVP Customer Service & PBM Contact CentersEden Prairie, MN$200,400–$343,500 / yearThe fraudulent LinkedIn messages and emails, which do not originate from any Executives LinkedIn account or of UnitedHealth Group's email domains, or those of any of its operating divisions, supposedly conducts an interview via a Zoom meeting, offers a work from home job at Optum, emails an application, sends a fake check by next day delivery through USPS and asks recipients to pay a vendor a large dollar amount. Primary Responsibilities: Provide leadership to and is accountable for the performance of contact center teams across the Customer Service market segments, including 3000+ Customer Service Advocates located domestic, global, and vendor partner teams.
Customer Service Representative Flow Control GroupCustomer Service RepresentativeMaple Grove, MNMechatronic Solutions focuses its efforts in Minnesota, Wisconsin, North Dakota, and South Dakota through partnerships with leading automation technology companies in robotics, motion control, machine control, pneumatics, safety, vision, and much more. About Us: Mechatronic Solutions is a leader in providing high-quality automation technology products, solutions, and services to companies across nearly all industries.
Customer Service Representative FASTSIGNSCustomer Service RepresentativeHam Lake, MinnesotaYou will be involved in daily team meetings, execute business and marketing plans, help administer and run our CRM software and be intimately involved in the success of the FASTSIGNS Center. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service.
Representative - Customer Service (Order Clerk) EssilorLuxottica SARepresentative - Customer Service (Order Clerk)Brooklyn Park, MN$17.99–$24.91 / hourThe Customer Service Representative (Order Clerk) is responsible for building and maintaining customer and vendor relationships and to manage request for quotations, stock orders, returns and purchase orders, and coordinating with other departments to provide the best possible service to the customer. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.
Customer Service Representative One Hour Heating & Air Conditioning of Ramsey, MNCustomer Service RepresentativeRamsey, MN$20–$23 / hourWe are leaders in the residential heating, cooling plumbing & Electrical industry, and due to continued growth and expansion, we are looking for an experienced customer service representative to help us grow our service division. If you like helping customers and have customer service experience while working in a fun team environment, Northern One Hour Heating & Cooling and Ben Franklin Plumbing and Drains has a great opportunity for you!
Customer Service Representative Gerber Collision & GlassCustomer Service RepresentativeWest St Paul, MN$18–$22 / hourPrepares RO (repair order) work packet consisting of QC (quality control) check list, work order, parts list and windshield tag used to record the proper indicators -R (rental)-NR (no rental)-G (Gerber pay). At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services.
NewCustomer Service Representative Northwest Respiratory ServicesCustomer Service RepresentativeSaint Paul, MN$19–$21 / hourA Day in the Life: Process oxygen and durable medical equipment orders, including tank orders and fills, supply orders, add-on equipment, service discontinuations, and equipment pick-ups. This role is responsible for the daily processing of incoming phone calls from state branches, customers and referral partners regarding order requests, service needs and equipment issues.
NewCustomer Service Representative The Boyd GroupCustomer Service RepresentativeSaint Paul, MN$18–$22 / hourPrepares RO (repair order) work packet consisting of QC (quality control) check list, work order, parts list and windshield tag used to record the proper indicators -R (rental)-NR (no rental)-G (Gerber pay).Records all communication with customers or insurance partners during the repair process using CCC One notes and selecting the appropriate communication type. Driven by YOU.At Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services.
NewCustomer Service Associate Walgreens Boots AllianceCustomer Service AssociateSaint Paul, MNModels and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
Senior Customer Service Manager Liberty Diversified InternationalSenior Customer Service ManagerNew Hope, MN$116,000–$145,000 / yearComprised of multiple companies with headquarters in New Hope, Minnesota, Liberty Diversified International (LDI) is a privately held company employing more than 1,900 individuals across our manufacturing facilities, production facilities and core business operations in Minnesota, Iowa, Nebraska, Illinois, Mississippi, Texas, Arizona, Virginia, California, and Mexico. Provides strategic direction and people leadership to develop organizational capabilities, optimize team structure, and build a high-performing, proactive Customer Care team that delivers exceptional customer experiences.
NewRepresentative - Customer Service (Order Clerk) WalmanRepresentative - Customer Service (Order Clerk)Minneapolis, MNBasic QualificationsHigh school diploma, GED or equivalent experience1+ year(s) of experience working in customer service, hospitality or call center environmentExcellent telephone etiquette and ability to maintain composure when dealing with difficult customer situationsStrong verbal and written communication skillsGood organizational skills, orientation to detail and numerical accuracyBasic PC skills including MS Office; Word and ExcelAbility to lift/move up to 40 poundsPay Range: 17.99 - 24.91This posting is for an existing vacancy within our business. GENERAL FUNCTIONThe Customer Service Representative (Order Clerk) is responsible for building and maintaining customer and vendor relationships and to manage request for quotations, stock orders, returns and purchase orders, and coordinating with other departments to provide the best possible service to the customer.
DIGITAL CUSTOMER SERVICE SPECIALIST Messerli & Kramer P.A.DIGITAL CUSTOMER SERVICE SPECIALISTPLYMOUTH, MN$19–$22 / hourUltimately this will facilitate our ability to recover outstanding debts on client accounts by creating a positive consumer experience while, in many cases, negotiating to satisfy debt quickly and responsibly. Our approach is rooted in treating consumers with respect and dignity, working collaboratively to find realistic solutions that help them resolve debt and move forward, while still achieving successful outcomes for our clients.
Customer Service Consultant - Northern Territory (MN/IA/ND/SD/NE) Cold Jet, LLCCustomer Service Consultant - Northern Territory (MN/IA/ND/SD/NE)Minneapolis, MNDiagnose and Resolve Technical Issues: Employ troubleshooting techniques, including the use of multi-meters and other diagnostic tools, to identify and resolve mechanical and electrical issues with Cold Jet equipment. Maintain Accurate Records: Utilize Cold Jet's tech stack systems [Epicor Kinetic (ERP), Cold Jet CONNECT, HubSpot (CRM)] to track customer interactions, sales data, and inventory.
Customer Service Representative Menasha Packaging Co LLCCustomer Service RepresentativeLakeville, MNOur Menasha Packaging Company is the largest independent provider of packaging and supply chain service solutions in North America, designing, printing, and fulfilling graphic packaging, display and merchandising solutions for over 1,800 brands, both in-store and online. Our two businesses, Menasha Packaging and ORBIS Corporation, are leaders in their industries, providing corrugated and plastic packaging products and related services to major global companies.
Customer Service Lead Flow Control GroupCustomer Service LeadMaple Grove, MNThe Customer Service Lead will work closely with technical support, sales, purchasing, accounting, warehouse operations, and vendors to keep customer orders, quotes, and follow-up activity moving smoothly. Mechatronic Solutions focuses its efforts in Minnesota, Wisconsin, North Dakota, and South Dakota through partnerships with leading automation technology companies in robotics, motion control, machine control, pneumatics, safety, vision, and much more.
NewCSV Customer Service Representative III Omni InclusiveCSV Customer Service Representative IIISaint Paul, MNParticipates on department process improvement teamsSkills: To set you up for success in this role from day one, 3M is looking for candidates who must have the following qualifications:Ability to problem solve without supervisionAble to think outside the boxAble to use multiple resources to gather data/informationProactive mindset in communication both with customers and internal areasProactive workload management: follow up, response, clarification inquiries, helping teamQuick Learner (in a remote environment)Possess a bachelor's degree or higher (completed and verified prior to start)SAP system experience is preferredKnowledge or experience within 3M Customer Services role and responsibilitiesExperienced with cross-functional project leadership preferredSelf-motivated, and able to work effectively, in cross-functional groups, and with internal and external customersAbility to resolve conflicts effectively and take the initiative to resolve issues before they become problemsAbility to follow through with commitments and show concern for the needs of othersExcellent oral and written communication, including presentation skillsClear and conceptual thinking ability; excellent judgment and discretionPrefers to stay busy with a full workload and enjoys meeting challengesAbility to handle work-related stress; handle multiple priorities simultaneously; and meet deadlinesEducation: Bachelor's degree or higher (completed and verified prior to start) AND two (2) years of experience engaging, servicing or selling to customers, clients, and/or a direct experience in a Customer Services role in a private, public or government environment OR High school diploma/ GED (completed and verified prior to start) AND six (6) years of experience engaging, servicing or selling to customers, clients, and/or a direct experience in a Customer Services role in a private, public or government environment. Here, you will make an impact by:Primary responsibilities include but are not limited to the following:Acts as the primary liaison between 3M and our customersHandles order entry, order status, product info inquiry, complaints, pricing, shipping and inventory requests and issuesCommunicates clearly and professionally with external customers and internal 3M personnel by telephone and/or written correspondenceWorklist management including raising internal tickets to address issues/concerns with order management, shipping/tracking, product inquiries and pricing/invoicingSystematic problem solving in regards to material information records and master data monitoringCommunicating and working with price change activity, looking at order reports and communicating with customers and internal teamsEducates and informs the customer of various processes and directs customers to appropriate resourcesManaging the customer order process from entry to deliveryDevelops and leads improvements and/or solutions to work processes and toolsHandles non-routine and difficult inquiries.
NewPrincipal Customer Contract & Payment Specialist, Neuroscience Shared Services Medtronic PlcPrincipal Customer Contract & Payment Specialist, Neuroscience Shared ServicesMinneapolis, MNRemoteThe following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program). If you are applying to perform work for Medtronic, Inc. ("Medtronic") in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.