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Customer Service Leader Jobs in Hanover, MD

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New!

Baltimore, MD1 day ago

Remote

$28.77–$28.77 Per Hour

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. You’ll handle inquiries related to benefits, claims, eligibility, and billing, and you’ll also help customers use digital/self-service tools.

Bethesda, MD8 days ago

$18–$19.50 Per Hour

Assist to achieve budgeted financial performance through effective salesmanship, using good judgment to solve problems, and ensuring loss prevention protocols are executed at all times. Must possess mobility to work in a retail setting, and the stamina to maintain attention to detail despite interruptions, strength to lift and carry boxes of books weighing up to 50 pounds.

Washington, DC30+ days ago

Full-time
Employee

You will guide, support, and mentor the sales team, collaborate with practice leaders to drive sales and revenue growth, oversee marketing initiatives, and build partnerships to enhance market presence. * Experience developing and implementing Go-To-Market (GTM) strategies, increasing revenue growth for large companies across key technology partners (AWS, Microsoft, Google, Salesforce, Snowflake, Databricks, and Tableau).

Washington, DC30+ days ago

Full-time
Employee

Additionally, you will support and develop a go-to-market team, contribute to delivery through billable roles with specific utilization targets, and partner with leadership to achieve revenue goals and address capability challenges. The role drives sales, delivery, and client outcomes across product engineering and cloud modernization, supporting clients as they build, scale, and operate digital products and platforms.

Washington, DC30+ days ago

Full-time
Employee

You will partner closely with sales, client partners, delivery leaders, and technology partners to architect differentiated solutions, lead executive-level technical conversations, and drive pipeline growth through consultative technical selling. This position reports to the Regional Capability Lead and is based in Washington CD supporting the DC-Chesapeake region, where you'll play a pivotal role in driving Data and AI sales and fostering customer-centric go-to-market strategies.

Washington, DC30+ days ago

Full-time
Employee

This role requires proven ability to navigate federated governance structures, engage senior stakeholders (e.g., judges, clerks, prosecutors), and drive delivery across loosely coupled systems spanning the judicial and law enforcement domains. You will be part of a mission-driven team helping the U.S. Courts and the Department of Justice (DOJ) achieve transformative outcomes that strengthen enterprise governance, modernize digital systems, and improve the user experience across the federal judiciary and law enforcement domains.

Silver Spring, MD21 days ago

$25.10–$42.50 Per Hour

You are accountable for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). Develops, coaches, mentors, and motivates Team Members in a manner that sustains a high performing Team and minimizes turnover; ensure Team Members are trained in all required tasks and roles.

Washington, DC9 days ago

$21.55–$35 Per Hour

You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this means you are responsible for the checkout experience and grocery delivery & pickup at your assigned store.

Washington, DC30+ days ago

$21.55–$35 Per Hour

Falls Church, VA30+ days ago

$231,100–$363,100 Per Year

This highly visible, results-oriented leader directs the end‑to‑end customer engagement strategy for NGMS and is accountable for building and executing strategic growth plans that translate sector priorities into measurable pipeline, win‑rate, and revenue outcomes. Strategic Growth Planning: Architect multi‑year strategic engagement plans aligned to NGMS sector strategy, Annual Operating Plan/Long Range Strategic Plan, and growth priorities; translate plans into specific campaigns, investments, and executive actions.

Arlington, Virginia30+ days ago

What you will do:In assigned region, manages and directs a team of client service partners and sales service professionals in multiple districts to achieve business retention, renewal, and profit goals. Minimum 7 years of successful accounts management experience, preferably in the legal information/government affairs industry, electronic information industry, or with Bloomberg Industry Group.

New!

Baltimore, MD1 day ago

This position provides essential customer support services to membership societies, libraries, distributed clients, retail stores, wholesalers, college presses, authors, and the general public. This position will help to ensure that the Press is a leader in the selection and development of innovative ideas and scholarship; the creation of pioneering technologies to enhance discovery and learning; and the connection of people to the most trusted knowledge from global researchers, scholars, and educators.

Arlington, VA24 days ago

What you will do: In assigned region, manages and directs a team of client service partners and sales service professionals in multiple districts to achieve business retention, renewal, and profit goals. Minimum 7 years of successful accounts management experience, preferably in the legal information/government affairs industry, electronic information industry, or with Bloomberg Industry Group.

Washington, DC9 days ago

$66,500–$95,000 Per Year

Develop a deep understanding of key industry issues and how EAB's Advancement research, tools, advice, and services help partners set and execute their strategy in areas such as major and principal gift strategy, engagement, leadership, and return on advancement investment. At EAB, we believe that to fulfill our mission to "make education smarter and our communities stronger" we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected and heard.

Maryland30+ days ago

With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services. When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs.

Timonium, MD30+ days ago

Cleaning duties as assigned by the club leadership team, including but not limited to, cleaning, sanitizing and disinfecting work out equipment, group fitness studios, work stations, locker rooms and restrooms. The service desk department is the vital connection to our members and plays an important role in the companys brand promise of Making People Feel Comfortable and our core purpose of Changing Peoples Lives.

Laurel, MD30+ days ago

You will work outside and perform weekly landscaping services including mowing and trimming lawns, edging mulch beds and sidewalks, pulling weeds from mulched areas, spraying weeds in mulched areas and hard surfaces and cracks with Roundup, blowing lawn clippings and debris off parking lots, sidewalks and mulched areas, trimming bushes and hedges and performing spring cleanup and mulching and fall leaf removal. Work will involve operating the truck and trailer to scheduled stops and mowing grass, weed abatement, pruning plants, and trees, cleanup of the grounds including blowing off parking lots, hardscapes, and sidewalk areas, and picking up all trash on the property.

Glenarden, MD15 days ago

$26–$30 Per Hour

Key ResponsibilitiesLead and inspire Coach and empower team members to deliver exceptional client service and achieve sales goals. You’ll be a key driver of store success- leading by example to inspire your team, elevate client experiences, and exceed goals.

New!

Washington DC, DC5 days ago

$28–$32 Per Hour

Gaithersburg, MD30+ days ago

$206,993–$310,490 Per Year

Strategic Leadership - Define and execute the vision for Evinovas customer implementation practice, establishing the operating model, methodology, and organizational structure to deploy established rapidly evolving sponsor-facing AI products (Study Designer, Study Document Assistant, and AI Document Authoring) across a portfolio of top-tier pharma and CRO customers. The Evinova AI Product Implementation Leader is responsible for building and leading the Professional Services organization that deploys Evinovas AI-native clinical trial platform - including its Study Designer, Study Document Assistant, and AI Document Authoring products - across a portfolio of the worlds largest pharmaceutical companies and CROs.

New!

Mclean, VA5 days ago

$171,900–$223,400 Per Year

Problem/Need Identification - Demonstrates a deep comprehension of Area management, account team and/or customer's business strategy, business objectives & challenges, success criteria/how customer measures success, and training needs. As a Customer Success Platform Area TAM, you are passionate about customers and will fuel solutions to ensure every customer request makes the deepest impact possible for our customers and share the best-of-the-best with the team.

Annapolis, MD30+ days ago

$80,000–$100,000 Per Year

Specific vision abilities required by this position include without limitation, the ability to observe details at close range distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus in order to perform the essential service functions of this position. Ability to operate a personal computer to enter data and generate reports, ability to communicate clearly and effectively with peers, managers, customers, and other technical support professionals is critical to successful performance in this role.

Arlington, VA30+ days ago

Be able to understand and articulate Chipotles Food With Integrity philosophy Have knowledge and experience of cash handling policies and procedures Have knowledge of Food Safety and health department matters Have familiarity with office paperwork Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the work location Have a high school diploma Have restaurant experience. • Tuition assistance (100% coverage for select degrees or up to $5,250/year) • Free food (yes, really FREE) • Medical, dental, and vision insurance • Digital Tips • Paid time off • Holiday closures • Competitive compensation • Opportunities for advancement (80% of managers started as Crew).

Washington, DC30+ days ago

$112,000–$179,000 Per Year

We are looking for a Digital Services Technical Lead will have the technical skills to drive innovation and collaboration between diverse teams of Software Developers, AWS Site Reliability Engineers, Automation Engineers, Testing Engineers, Network Engineers, Database Engineers, Cloud Operations Engineers, Tools Engineers, Application Developers, and Security experts. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies.

New!

Annapolis, MD1 day ago

The Food ServiceLeader (FSL) is responsible for the day-to-day food service operations which include enforcement of recipes and procedures, product ordering, food quality assurance, employee training, and preserving sanitation requirements. The FSL must meet or exceed the training and certification requirements of the shift leader including, but not limited to, Equipment training certification, Leadership training, Food safety (S.U.R.E.) certification, and all other food service excellence modules and classroom certifications.

New!

Annapolis, MD1 day ago

The FSL must meet or exceed the training and certification requirements of the shift leader including, but not limited to, Equipment training certification, Leadership training, Food safety (S.U.R.E.) certification, and all other food service excellence modules and classroom certifications. The Food Service Leader (FSL) is responsible for the day-to-day food service operations which include enforcement of recipes and procedures, product ordering, food quality assurance, employee training, and preserving sanitation requirements.

Tysons Corner, Virginia29 days ago

This leader serves as the single accountable capture owner for major and very large ($25M–$100M+) FFS pursuits, integrating customer engagement, competitive intelligence, solution shaping, teaming, pricing strategy, and proposal execution to deliver compliant, compelling, and operationally credible solutions aligned to federal financial missions and outcomes. The Pinnacle Growth Capture Leader for the Federal Financial Services (FFS) practice is responsible for shaping, leading, and winning large, complex capture efforts across federal financial management, grants management, revenue, improper payments, financial systems modernization, audit readiness, and regulatory financial operations.

Arlington, VA30+ days ago

The Public Sector Shared Services Operations Leader will serve as a strategic partner to the Director of Shared Services, providing analytical leadership and operational excellence across the centralized support functions that enable WWPS sales teams-including Greenfield Sales, Business Contracts and Proposals, Strategic Pursuits, and Capture. This position also manages the administration and execution of the team's goals, including segmentation of business goals, measurement of goal attainment, evolving and driving various demand generation campaigns and proposing improvements to the Business to increase its effectiveness in driving desired results.

Washington DC, District of Columbia30+ days ago

Promptly report work results, issues encountered, and follow-up required through written service reports to the Service Manager (RSM). The District Team Leader is responsible for performing core Field Service Representative (FSR) duties while also serving as a district service supervisor.

McLean, VA27 days ago

This leader serves as the single accountable capture owner for major and very large ($25M-$100M+) FFS pursuits, integrating customer engagement, competitive intelligence, solution shaping, teaming, pricing strategy, and proposal execution to deliver compliant, compelling, and operationally credible solutions aligned to federal financial missions and outcomes. The Pinnacle Growth Capture Leader for the Federal Financial Services (FFS) practice is responsible for shaping, leading, and winning large, complex capture efforts across federal financial management, grants management, revenue, improper payments, financial systems modernization, audit readiness, and regulatory financial operations.

Washington, DC30+ days ago

The Team Leader will serve as the senior technical and managerial lead for performance evaluations assessing policy, institutional reform, and systems-strengthening interventions in the electricity and ICT sectors in The Gambia and Togo. This position requires strong mixed-methods evaluation expertise, leadership experience in complex developing-country contexts, and the ability to manage multi-stakeholder engagements across sectors.

MD30+ days ago

Identifying and developing new business opportunities with USACE and support pursuits of major civil works and infrastructure projects nationwide, including flood risk management, coastal storm risk management and other USACE mission areas. CDM Smith, a full-service firm, has served USACE for over 30 years through diverse contracts covering planning, engineering, design, construction, and extensive support in developing decision support and data management systems.

Washington, DC30+ days ago

$275,000–$325,000 Per Year

Aon is Hiring a Partner & Practice Leader - Talent Solutions, Equity Services NYC, Boston, Philadelphia, DC, Atlanta, Chicago, Minneapolis, San Francisco As part of an industry-leading practice, you will help our clients make informed decisions by delivering data-driven, innovative, and effective solutions in our Talent Solutions Practice group supporting the Executive & Board Advisory business. Leadership and Collaboration Guide teams through strategic initiatives and business change Set strategy for the business including where to make investments, where to make changes, and how to improve operational efficiency without impacting growth.

Laurel, Maryland30+ days ago

Glenarden, MD15 days ago

$26–$30 Per Hour

You'll be a key driver of store success- leading by example to inspire your team, elevate client experiences, and exceed goals. Train and developSupport onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.

Hunt Valley, Maryland30+ days ago

Our success is driven by 12 diverse practices at the intersection of finance, enterprise technology, and accounting, 400 employees, and a client base of rapidly growing startups to world-renowned Fortune 500 companies. Conduct in-depth financial analysis, including discounted cash flow (DCF), comparable company analysis, precedent transaction analysis, and asset-based approaches.

Forest Hill, Maryland30+ days ago

Jacks has a robust online Parts Look-Up platform that allows customers to quickly and easily find what they need, and operates a company-owned warehouse space to fulfill orders through its websites including jackssmallengines.com and mowersatjacks.com. Jacks Small Engines is the e-commerce leader in small engine parts with more than 3 million parts, 400 vendors, and a best-in-class online parts shopping experience.

New!

Clarksville, MD2 days ago

Employee Polygraph Protection Act (EPPA):https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf. Greet customers in a friendly manner and listen to their requirements in order to match their vehicle needs with one in current inventory.

Washington, DC30+ days ago

Alexandria, VA30+ days ago

Specific qualifications for the role include: 6 months of customer service experience preferred Excellent telephone and written skills, including English grammar Ability and desire to learn new systems and processes quickly Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine High school diploma or equivalent Valid drivers license and clean driving record (MVR) SAP / ERP experience, preferred but not required Some knowledge of industrial distribution products and hydraulics, preferred but not required Attention to detail, accuracy, ability to multitask, sense of humor Ability to lift up to 50 lbs. As this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns.

Washington, DC16 days ago

$64,060–$88,088 Per Year

It is Siemens Healthineers' policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.". Physical Requirements: Lifting 50lbs (floor to above waist/head), walking, ladder/stepstool climbing, bending, twisting, sitting work, squatting work, standing work, high-reach, fine grasping manipulation, good vision, and ability to work alone.

Arlington, VA26 days ago

If you are a data-driven leader with deep call center expertise, a passion for coaching high-performing teams, and experience in regulated financial services environments, this is your opportunity to make a meaningful impact. Navy Mutual is seeking a strategic and hands-on Manager of Customer Service to lead and elevate our Member experience across our life insurance and annuity business.

New!

Bowie, Maryland1 day ago

$18–$24 Per Hour

Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers. Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate.

Washington DC, DC10 days ago

$21.40–$31.70 Per Hour

You'll work side-by-side with peer supervisors and store leaders to deliver excellent customer service, boost sales, and keep the store safe, organized and fully stocked. Maintain accurate inventory by performing regular cycle counts and smart ordering to help maximize sales and ensure customers find what they need.

Washington, DC8 days ago

$28.37–$32 Per Hour

The VA provides support staff across 100+ CONUS and OCONUS locations, including difficult-to-accommodate locales, such as high cost of living or under-supported economic areas, where VA offices or facilities may be located and require onsite services. The VA is responsible for providing comprehensive onsite and remote support to IT customers across all VA Administrations and special program offices, including direct support of over 340,000 VA employees and thousands of contractors who use government-furnished IT equipment and infrastructure.

Kingstowne, VA30+ days ago

Lead, coach and assist associates to deliver speed of service, execute complicated transactions and create a compelling customer experience at POC and Customer Service. In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service.

New!

Baltimore, MD1 day ago

$16.12–$23.21 Per Hour

We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.?. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law.

Washington, DC18 days ago

At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center.

washington, DC30+ days ago

New!

Arlington, VA1 day ago

About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions.

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Customer Service Leader Jobs in Hanover, MD

Healthcare Customer Service Advocate (Remote) System One

Customer Service Retail Associate System One

Sales Leader Slalom LLC

Cloud & Product Senior Go-To-Market Leader - DC Slalom LLC

Data & AI Go-To-Market Leader - Washington DC Slalom LLC

Justice (DOJ) Account Leader - Director / Senior DirectoR Slalom LLC

Customer Service & E-Commerce Team Leader (Customer Service, In-Store Shopper Department Manager) Whole Foods Market Inc

Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager) Whole Foods Market Inc

Customer Service Associate Team Leader Whole Foods Market Inc

Senior Director Business Development 2 - Strategic Customer Engagement Leader Northrop Grumman Corp

Director, Customer Success Leader Bloomberg Industry Group

Sr. Customer Service Representative (Hopkins Fulfillment Services) Johns Hopkins Hospital

Director, Customer Success Leader Bloomberg Industry Group, Inc

Strategic Leader (Associate Director), Research Partner Success (Advancement Advisory Services) EAB Global, Inc.

General Lab Services Leader PerkinElmer

Service Desk Team Leader Brick Bodies Fitness Services Inc

Crew Leader - Landscape, Snow Removal & Exterior Services (Non-CDL) ACACIA Facility Services LLC

Sales and Service Leader - Full Time (Glenarden, MD, US, 20706) Sephora

Sales and Service Leader - Full Time (Washington DC, DC, US, 20009) Sephora

Sr. Director, AI Product Implementation & Services Leader - Evinova AstraZeneca Plc

Customer Success Technical Leader (TAM : Splunk Core Platform, DoD/INTEL) Cisco Systems Inc

General Lab Services Leader PerkinElmer US LLC

Service Leader Chipotle Mexican Grill Inc

Digital Services Technical Leader (Cloud/AWS) Peraton Inc

Food Service Leader - Annapolis, MD Carroll Independent Fuel Company

Food Service Leader-Annapolis, MD Carroll Independent Fuel Company

Pinnacle Growth Capture Leader – Federal Financial Services (FFS) Guidehouse

Sales Operations Leader - WWPS Shared Services, WWPS Field Sales Operations Amazon.com Inc

District Team Leader of Service Stiles

Pinnacle Growth Capture Leader - Federal Financial Services (FFS) Guidehouse Inc

Team Leader – Evaluation Services (The Gambia and Togo) Banyan Global

Client Service Leader - USACE Civil Works Programs CDM Smith Inc

Partner & Practice Leader - Equity Services Aon Plc

Crew Leader - Landscape, Snow Removal & Exterior Services (Non-CDL) ACACIA Facility Services

Sales and Service Leader - Full Time Sephora USA Inc

Senior Leader - Business Valuation Services SC&H Group External

Customer Service Representative Jacks Small Engines

Entry Level Automotive Customer Service Representative Jim Coleman Honda

Team Leader - Evaluation Services (The Gambia and Togo) Banyan Global Inc

Customer Sales & Service Representative Applied Industrial Technologies Inc

Customer Service Engineer 2 - MR - Washington, D.C. Varian Medical Systems Inc

Manager, Customer Service Navy Mutual Aid Association

Customer Service Specialist Orkin

Customer Service Supervisor Wawa Inc

Customer Service Engineer VACO (VA ESOM) IT Concepts Inc

Full-Time Customer Service Supervisor Kohl's Corp

Part Time Patient Customer Service Representative R1 RCM

Customer Service Representative FASTSIGNS #480101

Customer Service Representative Fastsigns International Inc

Customer Service Representative - Call Center Transdev

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