NewRetail Customer Service Lead PetSmartRetail Customer Service LeadFalls Church, VAPetSmart’s Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to Pet Parents while upholding the company’s vision, mission, values, and strategy. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom—you'll create moments that matter .
RETAIL CUSTOMER SERVICE LEADER (FRONT END LEADER) Micro Center Online, Inc.RETAIL CUSTOMER SERVICE LEADER (FRONT END LEADER)Baltimore, MD$18–$20 / hourProvide regular coaching and feedback to associates in regard to customer satisfaction and appropriate sales presentation to ensure desired operations results and metrics are understood and being met. Lead all freight flow and merchandise processing within the department, including regular cycle counts and tracking of company assets through inventory control and loss prevention best practices.
Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager) Whole Foods Market IncCustomer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager)DC$21.55–$35 / hourYou are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this means you are responsible for the checkout experience and grocery delivery & pickup at your assigned store.
Retail Customer Service Leader (Front END Leader) Micro CenterRetail Customer Service Leader (Front END Leader)Baltimore, MD$18–$20 / hourProvide regular coaching and feedback to associates in regard to customer satisfaction and appropriate sales presentation to ensure desired operations results and metrics are understood and being met. Lead all freight flow and merchandise processing within the department, including regular cycle counts and tracking of company assets through inventory control and loss prevention best practices.
Banking Services Group Leader I - Treasury Management Services M&T Bank CorpBanking Services Group Leader I - Treasury Management ServicesBaltimore, MD$22.61–$37.67 / hourProvide training and coaching to assigned Treasury Management Services team on daily work functions and approve work of assigned team. Overview: Monitors established workflow and assists in production of work within Treasury Management Services.
Banking Services Group Leader II - Treasury Management Services (Onsite) M&T Bank CorpBanking Services Group Leader II - Treasury Management Services (Onsite)Baltimore, MD$24.87–$41.45 / hourOverview: Guides workflow, manages exceptions, assists in process improvement and related projects within Treasury Management Services. Provide training and coaching to assigned Treasury Management Services team on daily work functions and approve work of assigned team.
Banking Services Group Leader I - Treasury Management Services (Night Shift - Schedule listed below) M&T Bank CorpBanking Services Group Leader I - Treasury Management Services (Night Shift - Schedule listed below)Baltimore, MD$22.61–$37.67 / hourProvide training and coaching to assigned Treasury Management Services team on daily work functions and approve work of assigned team. Overview: Monitors established workflow and assists in production of work within Treasury Management Services.
Banking Services Group Leader II - Treasury Management Services - Wire Investigations Team (Hybrid) M&T Bank CorpBanking Services Group Leader II - Treasury Management Services - Wire Investigations Team (Hybrid)Baltimore, MD$24.87–$41.45 / hourGuides workflow, manages exceptions, assists in process improvement and related projects within assigned COE. Provide training and coaching to assigned COE team on daily work functions and approve work of assigned team.
NewCustomer Success Technical Leader (Area TAM : Splunk Platform, SLED) Cisco Systems IncCustomer Success Technical Leader (Area TAM : Splunk Platform, SLED)Annapolis Junction, MDRemote$171,900–$223,400 / yearAs a Customer Success Platform Area TAM, you are passionate about customers and will fuel solutions to ensure every customer request makes the deepest impact possible for our customers and share the best-of-the-best with the team. For quota-based incentive pay, Cisco typically pays as follows: 75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and.
Service Sales Leader, Ultrasound North America (Remote-National) PhilipsService Sales Leader, Ultrasound North America (Remote-National)Baltimore, MDRemote$175,000–$300,000 / yearDrive organizational effectiveness and cross-functional collaboration by establishing KPIs, leading change initiatives, and partnering with Sales, Service, Operations, and Marketing to deliver business results. Own Service Sales performance, including forecasting, pipeline management, and execution of sales plans to meet or exceed revenue, order, and AOP targets across the full portfolio.
Service Leader Chipotle Mexican Grill IncService LeaderDC$20.20–$22.49 / hourBe able to understand and articulate Chipotle's Food With Integrity philosophy Have knowledge and experience of cash handling policies and procedures Have knowledge of Food Safety and health department matters Have familiarity with office paperwork Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the work location Have a high school diploma Have restaurant experience. Tuition assistance (100% coverage for select degrees or up to $5,250/year) Free food (yes, really FREE) Medical, dental, and vision insurance Digital Tips Paid time off Holiday closures Competitive compensation Opportunities for advancement (80% of managers started as Crew).
Service Desk Team Leader Brick Bodies Fitness Services IncService Desk Team LeaderMDCleaning duties as assigned by the club leadership team, including but not limited to, cleaning, sanitizing and disinfecting work out equipment, group fitness studios, work stations, locker rooms and restrooms. The service desk department is the vital connection to our members and plays an important role in the companys brand promise of Making People Feel Comfortable and our core purpose of Changing Peoples Lives.
Service Sales Leader Trane Technologies PlcService Sales LeaderTowson, MD$168,181.66–$242,934.99 / yearLeadership for the following functions: customer and district sales management, new customer acquisition, customer satisfaction measurement, price management, marketing, maximizing account penetration, market penetration, customer retention, hiring and on-boarding of new sales associates, continual assessment of skills and administering necessary training, setting quotas, accurate sales forecasting and consistent use of Trane sales tools and systems. DL NUMBER - Driver License, Valid and in State for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to: DUI, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.
Sales and Service Leader - Full Time (Washington DC, DC, US, 20007) SephoraSales and Service Leader - Full Time (Washington DC, DC, US, 20007)Washington DC, DC$2,800–$3,200 / hourYou’ll be a key driver of store success- leading by example to inspire your team, elevate client experiences, and exceed goals. Train and develop Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
Sales and Service Leader - Full Time (Alexandria, VA, US, 22314) SephoraSales and Service Leader - Full Time (Alexandria, VA, US, 22314)Alexandria, VA$2,800–$3,200 / hourYou’ll be a key driver of store success- leading by example to inspire your team, elevate client experiences, and exceed goals. Train and develop Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
Sales And Service Leader - Full Time SephoraSales And Service Leader - Full TimeWashington, DCJob ID: 291581Store Name/Number: DC-Georgetown (0346)Address:3241 M Street NW, Washington DC, DC 20007, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time:Full TimePosition Type: Regular. You'll be a key driver of store success- leading by example to inspire your team, elevate client experiences, and exceed goals.
NewSales and Service Leader - Full Time (Bethesda, MD, US, 20817) SephoraSales and Service Leader - Full Time (Bethesda, MD, US, 20817)Bethesda, MD$2,800–$3,200 / hourYou’ll be a key driver of store success- leading by example to inspire your team, elevate client experiences, and exceed goals. Train and develop Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
HVAC Truck Based Mechanic Service Team Leader (union) Johnson ControlsHVAC Truck Based Mechanic Service Team Leader (union)WashingtonAssists the Service Manager or Customer Service Agent with identifying and scheduling individuals with the correct skills and knowledge to perform repairs or installation. Assists branch leadership with coaching and mentoring of branch technicians with the delivery of customer satisfaction and following operational processes.
Senior Manager, AI Engineering (People Leader) (Gen AI Platform Services) Capital One Financial CorpSenior Manager, AI Engineering (People Leader) (Gen AI Platform Services)McLean, VA$229,900–$262,400 / yearBasic Qualifications: Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies. In this role, you will: Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One.
District Team Leader of Service StilesDistrict Team Leader of ServiceWashington DC, District of ColumbiaPromptly report work results, issues encountered, and follow-up required through written service reports to the Service Manager (RSM). The District Team Leader is responsible for performing core Field Service Representative (FSR) duties while also serving as a district service supervisor.
Techology Sales Leader - General Services Administration International Business Machines CorpTechology Sales Leader - General Services AdministrationWashington, DCSuccess in this role requires the ability to build, cultivate, and orchestrate strategic relationships across three critical dimensions: senior government decision-makers and acquisition leaders; global and federal systems integrators; and strategic ecosystem and technology partners. Lead Customer Engagement: Foster strong relationships with customers, providing guidance on IBM's Software Platforms, including Data, Automation, Transaction Processing, and Hybrid Cloud, as well as Infrastructure products such as Power, Storage, and Cloud.
Service Desk Team Leader Brick BodiesService Desk Team LeaderHampton, MDCleaning duties as assigned by the club leadership team, including but not limited to, cleaning, sanitizing and disinfecting work out equipment, group fitness studios, work stations, locker rooms and restrooms. The service desk department is the vital connection to our members and plays an important role in the companys brand promise of Making People Feel Comfortable and our core purpose of Changing Peoples Lives.
Pinnacle Growth Capture Leader - Federal Financial Services (FFS) Guidehouse IncPinnacle Growth Capture Leader - Federal Financial Services (FFS)McLean, VAThis leader serves as the single accountable capture owner for major and very large ($25M-$100M+) FFS pursuits, integrating customer engagement, competitive intelligence, solution shaping, teaming, pricing strategy, and proposal execution to deliver compliant, compelling, and operationally credible solutions aligned to federal financial missions and outcomes. The Pinnacle Growth Capture Leader for the Federal Financial Services (FFS) practice is responsible for shaping, leading, and winning large, complex capture efforts across federal financial management, grants management, revenue, improper payments, financial systems modernization, audit readiness, and regulatory financial operations.
Sales and Service Leader - Full Time Sephora USA IncSales and Service Leader - Full TimeAlexandria, VA$28–$32 / hourYou'll be a key driver of store success- leading by example to inspire your team, elevate client experiences, and exceed goals. Train and developSupport onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
Service Team Leader Citron Hygiene LPService Team LeaderElkridge, MDCitron Hygiene values the integrity of the recruitment process and strongly encourages applicants to rely on the following trusted sources for information about available employment opportunities: Citron Hygienes official company website, Indeed, and Glassdoor. Citron Hygiene is first and foremost a service business specializing in hygiene, sanitation and disinfection services for washrooms and common areas that meet the needs of commercial establishments and property managers.
Patient Financial Services Representative 4 - Customer Service (Bilingual) Inova Health SystemPatient Financial Services Representative 4 - Customer Service (Bilingual)Falls Church, VAProcesses claim for multiple payer types (i.e. Commercial, Managed Care, Blue Cross, Medicare, Medicaid, etc.) and ensures that all assigned claims meet clearinghouse and/or payer processing criteria. The Patient Financial Services Representative 4 performs the duties of a Patient Financial Services Representative 3 and is responsible for the timely and accurate editing, submission, and/or follow-up of assigned claims.
Partner & Practice Leader - Equity Services Aon PlcPartner & Practice Leader - Equity ServicesDC$275,000–$325,000 / yearAon is Hiring a Partner & Practice Leader - Talent Solutions, Equity Services NYC, Boston, Philadelphia, DC, Atlanta, Chicago, Minneapolis, San Francisco As part of an industry-leading practice, you will help our clients make informed decisions by delivering data-driven, innovative, and effective solutions in our Talent Solutions Practice group supporting the Executive & Board Advisory business. Leadership and Collaboration Guide teams through strategic initiatives and business change Set strategy for the business including where to make investments, where to make changes, and how to improve operational efficiency without impacting growth.
Service Sales Leader Trane TechnologiesService Sales LeaderTowson, MarylandLeadership for the following functions: customer and district sales management, new customer acquisition, customer satisfaction measurement, price management, marketing, maximizing account penetration, market penetration, customer retention, hiring and on-boarding of new sales associates, continual assessment of skills and administering necessary training, setting quotas, accurate sales forecasting and consistent use of Trane sales tools and systems. DL NUMBER - Driver License, Valid and in State for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to: DUI, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.
Senior Leader - Business Valuation Services SC&H Group ExternalSenior Leader - Business Valuation ServicesHunt Valley, Maryland$225,000–$275,000 / yearConduct in-depth financial analysis, including discounted cash flow (DCF), comparable company analysis, precedent transaction analysis, and asset-based approaches. This leader will be responsible for managing and executing complex business valuation engagements across various industries while mentoring a team of valuation professionals.
NewInside Auto Claims Service Leader - Midwest Allstate Insurance CompanyInside Auto Claims Service Leader - MidwestMD$80,000–$136,625 / yearKey Responsibilities: This Claims Service Leader will lead and support a Level 2 Inside Auto team, helping drive team success while fostering a positive, high-performing environment. This role is responsible for managing and motivating approximately 9 - 11 adjusters to achieve high levels of performance and execute required claim processes with expertise.
Entry Level Automotive Customer Service Representative Jim Coleman HondaEntry Level Automotive Customer Service RepresentativeClarksville, MDFull timeEmployee Polygraph Protection Act (EPPA): https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf . Greet customers in a friendly manner and listen to their requirements in order to match their vehicle needs with one in current inventory.
Learning & Development Specialist (Claims Trainer / Customer Service Trainer) Lumen Solutions Group, Inc.Learning & Development Specialist (Claims Trainer / Customer Service Trainer)Baltimore, MDThe ideal candidates will have strong Instructor-Led Training (ILT) experience, exceptional presentation and facilitation skills, and the ability to effectively train both virtually and in person. CareFirst BCBS is seeking two Learning & Development Specialists to design and deliver engaging training programs for adult learners in a corporate healthcare environment.
Customer Care Service Support Coord Johnson Controls International PlcCustomer Care Service Support CoordMD$29.80–$38 / hourJohnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. Work with CRC to schedule customer service requests, from initiation to service completion, and maximize technical resource productivity and profitability by efficiently scheduling and dispatching Technicians with guidance from the STM and Team Leads.
NewCustomer Service Representative Intrepid USACustomer Service RepresentativeBethesda, MDAs a world-class leader in providing seasoned program management, IAH leverages and integrates its capabilities to provide safe, innovative, and reliable solutions to meet customers' diverse and complex challenges. ("IAH" and/or "Company") and its affiliates, including but not limited to IAP World Services, Inc., Readiness Management Support L.C., JPATS Logistics Services, LLC., and subsidiaries is an EOE, including disability/vets.
Customer Service Representative Jacks Small EnginesCustomer Service RepresentativeForest Hill, MarylandJacks has a robust online Parts Look-Up platform that allows customers to quickly and easily find what they need, and operates a company-owned warehouse space to fulfill orders through its websites including jackssmallengines.com and mowersatjacks.com. Jacks Small Engines is the e-commerce leader in small engine parts with more than 3 million parts, 400 vendors, and a best-in-class online parts shopping experience.
Pathology Customer Service Lab Tech Johns Hopkins HospitalPathology Customer Service Lab TechBaltimore, MDResponsible for external transportation coordination, specimen receiving, specimen processing, problem-solving, and tracking of specimens referred from affiliate sites and external laboratory clients and customers. Interface the needs of physicians, nurses, ward clerks, and external health providers, with technical and logistic information related to laboratory services available through the JHH Department of Pathology.
Customer Sales & Service Representative Applied Industrial Technologies IncCustomer Sales & Service RepresentativeLanham, MDAs this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies.
Full-Time Customer Service Supervisor Kohl's CorpFull-Time Customer Service SupervisorSeverna Park, MD$20.75–$32.20 / hourLead, coach and assist associates to deliver speed of service, execute complicated transactions and create a compelling customer experience at POC and Customer Service. In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service.
NewCustomer Service Representative Intrepid Global SolutionsCustomer Service RepresentativeBethesda, MarylandAs a world-class leader in providing seasoned program management, IAH leverages and integrates its capabilities to provide safe, innovative, and reliable solutions to meet customers' diverse and complex challenges. (“IAH” and/or “Company”) and its affiliates, including but not limited to IAP World Services, Inc., Readiness Management Support L.C., JPATS Logistics Services, LLC., and subsidiaries is an EOE, including disability/vets.
NewCustomer Service Associate - Temporary Walgreens Boots AllianceCustomer Service Associate - TemporaryWashington, DCModels and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
CSR Gerber Collision & GlassCSRLaurel, MD$18–$20 / hourPrepares RO (repair order) work packet consisting of QC (quality control) check list, work order, parts list and windshield tag used to record the proper indicators -R (rental)-NR (no rental)-G (Gerber pay). At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services.
NewCSR The Boyd GroupCSRLaurel, MD$16–$18 / hourPrepares RO (repair order) work packet consisting of QC (quality control) check list, work order, parts list and windshield tag used to record the proper indicators -R (rental)-NR (no rental)-G (Gerber pay). At the Gerber Collision & Glass , our teams work to provide the elite infrastructure and supportive environment you needto Be the Best and outperform at every touchpoint in collision and glass services.
Customer Service Healthcare Representative IBEX Holdings LtdCustomer Service Healthcare RepresentativeWashington, DCAbout the Role: As a Customer Service Agent, you will be responsible for assisting members with inquiries related to health insurance coverage, claims, benefits, and provider networks. Independent decision-making and problem-solving skills with the ability to remain calm under pressure.
Customer Service Representative FastsignsCustomer Service RepresentativeWashington, District of ColumbiaAt FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center.
Customer Service Representative FASTSIGNS #480101Customer Service RepresentativeWashington, DCFull timeAt FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center.
NewCustomer Service Representative TransdevCustomer Service RepresentativeCapitol Heights, MDAbout Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions.
NewCustomer Service Representative - Call Center TransdevCustomer Service Representative - Call CenterArlington, VAAbout Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions.
Customer Service Representative DAP Global IncCustomer Service RepresentativeBaltimore, MD$19–$22 / hourYou will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores. DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products.
Healthcare Customer Service Advocate (Remote) System OneHealthcare Customer Service Advocate (Remote)Baltimore, MDRemote$28.77 / hourSystem One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. You’ll handle inquiries related to benefits, claims, eligibility, and billing , and you’ll also help customers use digital/self-service tools .
Senior Manager, Customer Service (DentaQuest) Sun Life Financial IncSenior Manager, Customer Service (DentaQuest)Baltimore, MD$64,700–$97,100 / yearServes as a key operational liaison across Workforce Management, Learning and Development, Quality Assurance, Client Engagement, Information Technology, vendor partners, and business leadership to support service delivery, incident response, technology readiness, and implementation of new tools and processes. Provides leadership for frontline production teams and managers, monitors operational performance against service level and contractual expectations, and drives continuous improvement in quality, accuracy, call routing, knowledge management, and customer experience.