831 Results for

Customer Service Leader Jobs in Columbia, MD

Jobs

New!

Washington, DC, District of Columbia5 days ago

$28–$33 Per Hour
Full-time
Employee

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.

New!

Jessup, MD2 days ago

Full-time

li>Partner with the sales team to identify new business opportunities, expand existing client relationships, and grow all service lines including Tree Care, Plant Health Care, Lawn Care, and Commercial Services. This role combines strategic leadership with hands on operational execution and offers the opportunity to lead a business that makes a lasting impact on customers, employees, and the communities we serve.

Washington, DC30+ days ago

Full-time
Employee

You will guide, support, and mentor the sales team, collaborate with practice leaders to drive sales and revenue growth, oversee marketing initiatives, and build partnerships to enhance market presence. * Experience developing and implementing Go-To-Market (GTM) strategies, increasing revenue growth for large companies across key technology partners (AWS, Microsoft, Google, Salesforce, Snowflake, Databricks, and Tableau).

Washington, DC30+ days ago

Full-time
Employee

Additionally, you will support and develop a go-to-market team, contribute to delivery through billable roles with specific utilization targets, and partner with leadership to achieve revenue goals and address capability challenges. The role drives sales, delivery, and client outcomes across product engineering and cloud modernization, supporting clients as they build, scale, and operate digital products and platforms.

Washington, DC30+ days ago

Full-time
Employee

You will partner closely with sales, client partners, delivery leaders, and technology partners to architect differentiated solutions, lead executive-level technical conversations, and drive pipeline growth through consultative technical selling. This position reports to the Regional Capability Lead and is based in Washington CD supporting the DC-Chesapeake region, where you'll play a pivotal role in driving Data and AI sales and fostering customer-centric go-to-market strategies.

Washington, DC30+ days ago

Full-time
Employee

This role requires proven ability to navigate federated governance structures, engage senior stakeholders (e.g., judges, clerks, prosecutors), and drive delivery across loosely coupled systems spanning the judicial and law enforcement domains. You will be part of a mission-driven team helping the U.S. Courts and the Department of Justice (DOJ) achieve transformative outcomes that strengthen enterprise governance, modernize digital systems, and improve the user experience across the federal judiciary and law enforcement domains.

Silver Spring, MD30+ days ago

$25.10–$42.50 Per Hour

You are accountable for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). Develops, coaches, mentors, and motivates Team Members in a manner that sustains a high performing Team and minimizes turnover; ensure Team Members are trained in all required tasks and roles.

Vienna, VA10 days ago

$20.05–$35 Per Hour

You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this means you are responsible for the checkout experience and grocery delivery & pickup at your assigned store.

Washington, DC30+ days ago

$21.55–$35 Per Hour

VA30+ days ago

$231,100–$363,100 Per Year

This highly visible, results-oriented leader directs the end‑to‑end customer engagement strategy for NGMS and is accountable for building and executing strategic growth plans that translate sector priorities into measurable pipeline, win‑rate, and revenue outcomes. Strategic Growth Planning: Architect multi‑year strategic engagement plans aligned to NGMS sector strategy, Annual Operating Plan/Long Range Strategic Plan, and growth priorities; translate plans into specific campaigns, investments, and executive actions.

New!

Alexandria, VA2 days ago

p>If you are a displaced or surplus Federal employee (eligible for the Career Transition Assistance Plan(CTAP)/Interagency Career Transition Assistance Plan (ICTAP)) you must be assigned the middle category or better to be rated as "well qualified" to receive special selection priority. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a "not qualified" determination.

Arlington, VA30+ days ago

What you will do: In assigned region, manages and directs a team of client service partners and sales service professionals in multiple districts to achieve business retention, renewal, and profit goals. Minimum 7 years of successful accounts management experience, preferably in the legal information/government affairs industry, electronic information industry, or with Bloomberg Industry Group.

VA21 days ago

$171,900–$223,400 Per Year

li>

Problem/Need Identification - Demonstrates a deep comprehension of Area management, account team and/or customer's business strategy, business objectives & challenges, success criteria/how customer measures success, and training needs.

As a Customer Success Platform Area TAM, you are passionate about customers and will fuel solutions to ensure every customer request makes the deepest impact possible for our customers and share the best-of-the-best with the team.

Washington, DC25 days ago

$66,500–$95,000 Per Year

Develop a deep understanding of key industry issues and how EAB's Advancement research, tools, advice, and services help partners set and execute their strategy in areas such as major and principal gift strategy, engagement, leadership, and return on advancement investment. At EAB, we believe that to fulfill our mission to "make education smarter and our communities stronger" we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected and heard.

Baltimore, MD14 days ago

$88,000–$110,000 Per Year

Key Responsibilities/Complexities: Cultivate and maintain positive relationships with customers; act as an account support manager for assigned accounts; regularly communicate and collaborate with customers to develop proactive solutions to improve reliability and performance of their equipment and to increase account satisfaction and retention of footprints. By blending people-centric leadership with disciplined operational strategies and purpose-driven growth, Barry-Wehmiller has become a $3 billion organization with nearly 12,000 team members united by a common belief: to use the power of business to build a better world.

MD30+ days ago

li>Cleaning duties as assigned by the club leadership team, including but not limited to, cleaning, sanitizing and disinfecting work out equipment, group fitness studios, work stations, locker rooms and restrooms. The service desk department is the vital connection to our members and plays an important role in the companys brand promise of Making People Feel Comfortable and our core purpose of Changing Peoples Lives.

Fairfax, VA30+ days ago

li>

Minimum of 1 year of leadership or supervisory experience preferred; Funeral Home, Cemetery, or Combo experience strongly desired. The Assistant Sales Manager leads by example, to reinforce Carriage Services’ culture and values, and ensure that exceptional service is always delivered to client families.

DC30+ days ago

$112,000–$179,000 Per Year

We are looking for a Digital Services Technical Lead will have the technical skills to drive innovation and collaboration between diverse teams of Software Developers, AWS Site Reliability Engineers, Automation Engineers, Testing Engineers, Network Engineers, Database Engineers, Cloud Operations Engineers, Tools Engineers, Application Developers, and Security experts. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies.

Laurel, MD30+ days ago

You will work outside and perform weekly landscaping services including mowing and trimming lawns, edging mulch beds and sidewalks, pulling weeds from mulched areas, spraying weeds in mulched areas and hard surfaces and cracks with Roundup, blowing lawn clippings and debris off parking lots, sidewalks and mulched areas, trimming bushes and hedges and performing spring cleanup and mulching and fall leaf removal. Work will involve operating the truck and trailer to scheduled stops and mowing grass, weed abatement, pruning plants, and trees, cleanup of the grounds including blowing off parking lots, hardscapes, and sidewalk areas, and picking up all trash on the property.

Tysons Corner, Virginia30+ days ago

p>This leader serves as the single accountable capture owner for major and very large ($25M–$100M+) FFS pursuits, integrating customer engagement, competitive intelligence, solution shaping, teaming, pricing strategy, and proposal execution to deliver compliant, compelling, and operationally credible solutions aligned to federal financial missions and outcomes.

The Pinnacle Growth Capture Leader for the Federal Financial Services (FFS) practice is responsible for shaping, leading, and winning large, complex capture efforts across federal financial management, grants management, revenue, improper payments, financial systems modernization, audit readiness, and regulatory financial operations.

Towson, Maryland17 days ago

For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business.

Leadership for the following functions: customer and district sales management, new customer acquisition, customer satisfaction measurement, price management, marketing, maximizing account penetration, market penetration, customer retention, hiring and on-boarding of new sales associates, continual assessment of skills and administering necessary training, setting quotas, accurate sales forecasting and consistent use of Trane sales tools and systems.

New!

Baltimore, MD2 days ago

Remote

$175,000–$300,000 Per Year

li>Drive organizational effectiveness and cross-functional collaboration by establishing KPIs, leading change initiatives, and partnering with Sales, Service, Operations, and Marketing to deliver business results.

Own Service Sales performance, including forecasting, pipeline management, and execution of sales plans to meet or exceed revenue, order, and AOP targets across the full portfolio.

New!

Washington DC, DC4 days ago

$2,800–$3,200 Per Hour

b>Meaningful Rewards Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; Details can be found Here. Flexible Scheduling and Reliability

Must meet the required minimum number of weekly shifts/hours
- Full Time: 30-40 hrs/week.

Baltimore, MD30+ days ago

Remote

This role requires a procurement professional who can build scalable processes to manage 150-500 sourcing events annually across approximately 50 projects, meeting contractual requirements for competitive bidding on trades within commercial real estate construction. The successful candidate will develop account specific vendor management systems, maintain contractor performance data across the Americas, ensure vendor compliance and readiness, and establish trusted reporting protocols with client procurement teams.

Gaithersburg, MD30+ days ago

$206,993–$310,490 Per Year

ul>

Strategic Leadership - Define and execute the vision for Evinovas customer implementation practice, establishing the operating model, methodology, and organizational structure to deploy established rapidly evolving sponsor-facing AI products (Study Designer, Study Document Assistant, and AI Document Authoring) across a portfolio of top-tier pharma and CRO customers. The Evinova AI Product Implementation Leader is responsible for building and leading the Professional Services organization that deploys Evinovas AI-native clinical trial platform - including its Study Designer, Study Document Assistant, and AI Document Authoring products - across a portfolio of the worlds largest pharmaceutical companies and CROs.

Washington DC, DC21 days ago

$2,800–$3,200 Per Hour

b>Meaningful Rewards Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; Details can be found Here. Flexible Scheduling and Reliability

Must meet the required minimum number of weekly shifts/hours
- Full Time: 30-40 hrs/week.

Reston, VA13 days ago

$2,800–$3,200 Per Hour

b>Meaningful Rewards Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; Details can be found Here. Flexible Scheduling and Reliability

Must meet the required minimum number of weekly shifts/hours
- Full Time: 30-40 hrs/week.

Arlington, VA13 days ago

$2,800–$3,200 Per Hour

b>Meaningful Rewards Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; Details can be found Here. Flexible Scheduling and Reliability

Must meet the required minimum number of weekly shifts/hours
- Full Time: 30-40 hrs/week.

New!

Towson, MD4 days ago

$2,600–$3,000 Per Hour

b>Meaningful Rewards Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; Details can be found Here. Flexible Scheduling and Reliability

Must meet the required minimum number of weekly shifts/hours
- Full Time: 30-40 hrs/week.

Towson, MD30+ days ago

$17.65–$19.64 Per Hour

Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service.

Towson, MD16 days ago

$168,181.66–$242,934.99 Per Year

li>Leadership for the following functions: customer and district sales management, new customer acquisition, customer satisfaction measurement, price management, marketing, maximizing account penetration, market penetration, customer retention, hiring and on-boarding of new sales associates, continual assessment of skills and administering necessary training, setting quotas, accurate sales forecasting and consistent use of Trane sales tools and systems.

DL NUMBER - Driver License, Valid and in State for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to: DUI, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.

Fairfax, VA28 days ago

$185,000–$238,000 Per Year

As a Regional Market Sector Leader - MEPS Healthcare, you will be responsible for developing business strategy, maintaining existing client relationships, developing new clients and business, and working directly with the existing managers in all our MEPS Offices to grow our Healthcare services.

With support from the enterprise, lead business development activities, pursue new clients and potential project leads, guide price and technical proposals, and coordinate with other regional and national managers to jointly pursue healthcare projects involving MEPS Building Services throughout the US.

Washington DC, District of Columbia30+ days ago

li>Promptly report work results, issues encountered, and follow-up required through written service reports to the Service Manager (RSM).

The District Team Leader is responsible for performing core Field Service Representative (FSR) duties while also serving as a district service supervisor.

Arlington, VA30+ days ago

The Public Sector Shared Services Operations Leader will serve as a strategic partner to the Director of Shared Services, providing analytical leadership and operational excellence across the centralized support functions that enable WWPS sales teams-including Greenfield Sales, Business Contracts and Proposals, Strategic Pursuits, and Capture. This position also manages the administration and execution of the team's goals, including segmentation of business goals, measurement of goal attainment, evolving and driving various demand generation campaigns and proposing improvements to the Business to increase its effectiveness in driving desired results.

VA17 days ago

$229,900–$262,400 Per Year

p>Basic Qualifications:

Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies.
In this role, you will:
- Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One.

Washington, DC30 days ago

p>Success in this role requires the ability to build, cultivate, and orchestrate strategic relationships across three critical dimensions: senior government decision-makers and acquisition leaders; global and federal systems integrators; and strategic ecosystem and technology partners.

Lead Customer Engagement: Foster strong relationships with customers, providing guidance on IBM's Software Platforms, including Data, Automation, Transaction Processing, and Hybrid Cloud, as well as Infrastructure products such as Power, Storage, and Cloud.

McLean, VA30+ days ago

p>This leader serves as the single accountable capture owner for major and very large ($25M-$100M+) FFS pursuits, integrating customer engagement, competitive intelligence, solution shaping, teaming, pricing strategy, and proposal execution to deliver compliant, compelling, and operationally credible solutions aligned to federal financial missions and outcomes.

DC30+ days ago

This includes leading the capture of new contracts and task orders, conducting business planning including teaming strategies, overseeing proposal development, and maintaining client communications through project delivery.

As a member of our high-performing team, you will contribute to CDM Smith's federal mission by:

Serving as the client-facing representative attune to USACE programs initiatives, budgeting, programming, legislation, and organizational changes.

Falls Church, VA30 days ago

Processes claim for multiple payer types (i.e. Commercial, Managed Care, Blue Cross, Medicare, Medicaid, etc.) and ensures that all assigned claims meet clearinghouse and/or payer processing criteria.

The Patient Financial Services Representative 4 performs the duties of a Patient Financial Services Representative 3 and is responsible for the timely and accurate editing, submission, and/or follow-up of assigned claims.

Laurel, Maryland30+ days ago

li>You will work outside and perform weekly landscaping services including mowing and trimming lawns, edging mulch beds and sidewalks, pulling weeds from mulched areas, spraying weeds in mulched areas and hard surfaces and cracks with Roundup, blowing lawn clippings and debris off parking lots, sidewalks and mulched areas, trimming bushes and hedges and performing spring cleanup and mulching and fall leaf removal.

Replies within 24 hours

Crew Leader - Landscape, Snow Removal & Exterior Services (Non-CDL Driver)

Fairfax, Virginia30+ days ago

$185,000–$238,000 Per Year

Responsibilities:

The Fairfax, VA Healthcare Regional Market Sector Leader will be responsible for growing, mentoring, and developing the healthcare project and client managers in a way that allows each individual and our collective MEPS team to achieve maximum potential.

Ensure healthcare client/project managers provide timely and quality project and client management. .

Arlington, VA30+ days ago

$28–$32 Per Hour

You'll be a key driver of store success- leading by example to inspire your team, elevate client experiences, and exceed goals. Train and developSupport onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.

Hunt Valley, Maryland30+ days ago

li>Conduct in-depth financial analysis, including discounted cash flow (DCF), comparable company analysis, precedent transaction analysis, and asset-based approaches. This leader will be responsible for managing and executing complex business valuation engagements across various industries while mentoring a team of valuation professionals.

MD30+ days ago

li>Identifying and developing new business opportunities with USACE and support pursuits of major civil works and infrastructure projects nationwide, including flood risk management, coastal storm risk management and other USACE mission areas. CDM Smith, a full-service firm, has served USACE for over 30 years through diverse contracts covering planning, engineering, design, construction, and extensive support in developing decision support and data management systems.

New!

Fairfax, VA5 days ago

Identifying and developing new business opportunities with USACE and support pursuits of major civil works and infrastructure projects nationwide, including flood risk management, coastal storm risk management and other USACE mission areas. As a member of our high-performing team, you will contribute to CDM Smith's federal mission by: • Serving as the client-facing representative by keeping attune to agency initiatives, budgeting, programming, legislation, and organizational changes.

DC30+ days ago

$275,000–$325,000 Per Year

p>Aon is Hiring a Partner & Practice Leader - Talent Solutions, Equity Services NYC, Boston, Philadelphia, DC, Atlanta, Chicago, Minneapolis, San Francisco As part of an industry-leading practice, you will help our clients make informed decisions by delivering data-driven, innovative, and effective solutions in our Talent Solutions Practice group supporting the Executive & Board Advisory business. Leadership and Collaboration Guide teams through strategic initiatives and business change Set strategy for the business including where to make investments, where to make changes, and how to improve operational efficiency without impacting growth.

New!

Alexandria, VAToday

$20–$40 Per Hour

This role is a mix of customer service, coordination, and hands-on support-perfect for someone who likes variety in their day and takes pride in keeping things running smoothly. At Distribution International, you will be part of a diverse and inclusive team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve.

New!

Baltimore, MDToday

$19–$22 Per Hour

p>You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores.

About DAP:
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products.

Washington, DC30+ days ago

The Team Leader will serve as the senior technical and managerial lead for performance evaluations assessing policy, institutional reform, and systems-strengthening interventions in the electricity and ICT sectors in The Gambia and Togo. This position requires strong mixed-methods evaluation expertise, leadership experience in complex developing-country contexts, and the ability to manage multi-stakeholder engagements across sectors.

Clarksville, MD18 days ago

li>Employee Polygraph Protection Act (EPPA):https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf.

Family & Medical Leave Act (FMLA): https://www.dol.gov/agencies/whd/posters/fmla.

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Customer Service Leader Jobs in Columbia, MD

Conference Customer Service Coordinator - $28-$33/hr - DC Beacon Hill Staffing Group, LLC

Market Leader SavATree

Sales Leader Slalom LLC

Cloud & Product Senior Go-To-Market Leader - DC Slalom LLC

Data & AI Go-To-Market Leader - Washington DC Slalom LLC

Justice (DOJ) Account Leader - Director / Senior DirectoR Slalom LLC

Customer Service & E-Commerce Team Leader (Customer Service, In-Store Shopper Department Manager) Whole Foods Market Inc

Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager) Whole Foods Market Inc

Customer Service Associate Team Leader Whole Foods Market Inc

Senior Director Business Development 2 - Strategic Customer Engagement Leader Northrop Grumman Corp

IT Specialist (Customer Relationship Coordinator) (Senior Project Management Leader) Department Of Housing And Urban Development

Director, Customer Success Leader Bloomberg Industry Group, Inc

Customer Success Technical Leader (TAM : Splunk Core Platform, DoD/INTEL) Cisco Systems Inc

Strategic Leader (Associate Director), Research Partner Success (Advancement Advisory Services) EAB Global, Inc.

Field Service Leader Barry-Wehmiller Companies Inc

Service Desk Team Leader Brick Bodies Fitness Services Inc

Family Unit Service Leader (Assistant Sales Manager) Carriage Services

Digital Services Technical Leader (Cloud/AWS) Peraton Inc

Crew Leader - Landscape, Snow Removal & Exterior Services (Non-CDL) ACACIA Facility Services LLC

Pinnacle Growth Capture Leader – Federal Financial Services (FFS) Guidehouse

Service Sales Leader CFO Trane U.S. -CFO

Service Sales Leader, Ultrasound North America (Remote-National) Philips

Sales and Service Leader - Full Time (Washington DC, DC, US, 20036) Sephora

Procurement and Sourcing Leader - Project & Development Services Jones Lang LaSalle Inc

Sr. Director, AI Product Implementation & Services Leader - Evinova AstraZeneca Plc

Sales and Service Leader - Full Time (Washington DC, DC, US, 20009) Sephora

Sales and Service Leader - Full Time (Reston, VA, US, 20190) Sephora

Sales and Service Leader - Full Time (Arlington, VA, US, 22202) Sephora

Sales and Service Leader - Full Time (Towson, MD, US, 21204) Sephora

Service Leader Chipotle Mexican Grill Inc

Service Sales Leader Trane Technologies Plc

Regional Market Sector Leader MEPS Healthcare Services Dewberry Engineers Inc

District Team Leader of Service Stiles

Sales Operations Leader - WWPS Shared Services, WWPS Field Sales Operations Amazon.com Inc

Senior Manager, AI Engineering (People Leader) (Gen AI Platform Services) Capital One Financial Corp

Techology Sales Leader - General Services Administration International Business Machines Corp

Pinnacle Growth Capture Leader - Federal Financial Services (FFS) Guidehouse Inc

Client Service Leader - USACE Military Programs CDM Smith Inc

Patient Financial Services Representative 4 - Customer Service (Bilingual) Inova Health System

Crew Leader - Landscape, Snow Removal & Exterior Services (Non-CDL) ACACIA Facility Services

Regional Market Sector Leader - MEPS Healthcare Services Dewberry

Sales and Service Leader - Full Time Sephora USA Inc

Senior Leader - Business Valuation Services SC&H Group External

Client Service Leader - USACE Civil Works Programs CDM Smith Inc

Client Service Leader – USACE Civil Works Programs CDM Smith

Partner & Practice Leader - Equity Services Aon Plc

Customer Service Rep TruTeam

Customer Service Representative DAP

About DAP: DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products.

Team Leader - Evaluation Services (The Gambia and Togo) Banyan Global Inc

Entry Level Automotive Customer Service Representative Jim Coleman Honda

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About DAP:
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products.