· Provide outstanding customer service: You will provide friendly, knowledgeable, and prompt assistance to clients by answering incoming calls and emails while promptly addressing all inquiries, concerns, and requests. | Customer Service Manager (Office Manager) (Site Director). p>With more than 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction, as well as the transportation, marine, automotive, and renewable energy manufacturing industries. The National Accounts Customer Service Rep will play a key role in fulfilling the process of receiving, interpreting, entering, shipping and completing Customer orders for products and services of Sika. p>As a Koch company, Molex is a leading supplier of connectors and interconnect components, driving innovation in electronics and supporting industries from automotive to health care and consumer to data communications. Key responsibilities include processing orders in ERP systems, coordinating with logistics and production to meet deadlines, resolving product inquiries or complaints, and managing customer accounts. p>This individual will balance vendor management with direct technical contribution, partnering closely with Machine Sales, Power Systems, Service, Parts, Operations, and Digital Services stakeholders to ensure platforms are scalable, well-architected, and aligned to business roadmaps. This hands-on, working architect is responsible for the technical strategy, implementation, and ongoing support of enterprise sales and service platforms (primarily Microsoft Dynamics 365 Customer Engagement). Milford, Massachusetts27 days ago p style="margin:0px">This individual will balance vendor management with direct technical contribution, partnering closely with Machine Sales, Power Systems, Service, Parts, Operations, and Digital Services stakeholders to ensure platforms are scalable, well-architected, and aligned to business roadmaps. This hands-on, working architect is responsible for the technical strategy, implementation, and ongoing support of enterprise sales and service platforms (primarily Microsoft Dynamics 365 Customer Engagement). Aircraft Management, Aircraft Sales, Charter, Completions, Government Services, FBO, Fixed and Rotary Wing Maintenance, and Staffing. We are looking for team members who thrive in a dynamic, around-the-clock operation and are open to working a flexible schedule to meet the needs of the operation, customers, and crews. |