3,779 Results for

Customer Care Manager Jobs in Cambridge, MA

Jobs

New!

Burlington, MAToday

$25–$27.25 Per Hour

As an Overnight Grocery Team Leader with Wegmans, you’ll join the largest area of the store, playing an integral part in the success of the overnight operations team, ensuring each team member is working towards replenishment of products to meet the daytime needs of our customers. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.

New!

Mattapan, MA4 days ago

$24.34–$36.52 Per Hour
Full-time
Employee

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Harbor Health operates two Elder Service Plan Programs of All-Inclusive Care for the Elderly, a program that allows frail elders to live in their homes and communities. The Home Care Department Coordinator assists with home care coordination, referrals and scheduling, communicates effectively with the Nurse Manger, Home Care Nurses and Home Care Aides and builds trust and fosters smooth relationships with Clients and their families as well as Home Care Staff.

New!

Boston, MAToday

Full-time

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Bachelor’s degree and at least 2 years of quota-based sales experience demonstrating a background in cold calling, commissioned, full-cycle sales experience OR at least 5 years of quota-based sales experience demonstrating a background in cold calling, commissioned, full-cycle sales experience.

Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).

New!

Brighton, MA3 days ago

$2,226.75–$2,488.72

Exact pay and benefits package will be negotiated with Prime Time Healthcare and may vary with several factors including but not limited to, guaranteed hours, travel distance, demand, eligibility, etc. As an integral part of our team, you'll collaborate closely with fellow healthcare professionals, ensuring every patient receives the highest level of care possible.

New!

Boston, MA3 days ago

$2,164.10–$2,418.70

New!

Tewksbury, MA3 days ago

$1,025.10–$1,145.70

Prime Time Healthcare is seeking dynamic individuals like you to join our team in Tewksbury, MA and make a real impact in patient care! Exact pay and benefits package will be negotiated with Prime Time Healthcare and may vary with several factors including but not limited to, guaranteed hours, travel distance, demand, eligibility, etc.

New!

Northborough, MAToday

p>If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information.

The Facilities Manager is the manager for assigned sites and provides leadership and direction to a team of highly skilled staff in delivering facilities management services in a professional office/warehouse environment.

Boston, MA10 days ago

$75–$80 Per Hour
Contractor

EOHHS IT CTO is looking for a Technical Project Manager to lead and manage IT project tasks in support of the business-driven, customer service-oriented approach to providing IT services across the Secretariat. * While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations.

Braintree, MA8 days ago

$80,665–$120,995 Per Year

Explore our comprehensive U.S. benefit offerings.

An inclusive and welcoming culture.

Boston, MA28 days ago

$100,000–$115,000

li style="margin-left:0in">Partner with regional operational teams and services business to develop tailored strategies to support the region profitability metrics and fit with their regional business model.

Provide subject matter expertise in fleet and capital equipment sourcing and operations including contract negotiation, identification of new sources of supply, new supplier programs and features, and supplier management.

New!

South Boston, MA2 days ago

5.1 Demonstrate a high level of respect, dignity compassion and professionalism for all customers by utilizing the four tenets of Patient Family and Centered Partnership.

New!

Brockton, MA2 days ago

5.1 Demonstrate a high level of respect, dignity compassion and professionalism for all customers by utilizing the four tenets of Patient Family and Centered Partnership.

New!

South Boston, MA2 days ago

5.1 Demonstrate a high level of respect, dignity compassion and professionalism for all customers by utilizing the four tenets of Patient Family and Centered Partnership.

New!

Brockton, MA2 days ago

Under the direction of the nurse manager, manages individualized, goal-directed nursing care through the use of the nursing process and the principles of primary nursing, in accordance with departmental and hospital policies and procedures. Demonstrate a high level of respect, dignity compassion and professionalism for all customers by utilizing the four tenets of Patient Family and Centered Partnership.

New!

Brockton, MA2 days ago

5.1 Demonstrate a high level of respect, dignity compassion and professionalism for all customers by utilizing the four tenets of Patient Family and Centered Partnership.

New!

Brockton, MA2 days ago

5.1 Demonstrate a high level of respect, dignity compassion and professionalism for all customers by utilizing the four tenets of Patient Family and Centered Partnership.

Boston, MA27 days ago

$71,000–$71,000

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Visit our website at https://careers.swissport.com to learn more about Life at Swissport.

Your activities

Responsible for Quality, Health, Safety, and Environmental activities at the station with an objective of reducing employee injuries, aircraft, and equipment damage.

Boston, MA27 days ago

$100,000–$100,000

p style="margin:0px">Visit our website at https://careers.swissport.com to learn more about Life at Swissport. Our lounges are not quite cafés or restaurants but offer a haven for guests looking for a comfortable seat, complimentary food and drinks, great WiFi and above all a fantastic experience before their flight, no matter the reason for the journey.

New!

Cambridge, MA3 days ago

$2,571.60–$2,571.60

ID: 63759169 Shift: 10H Days Description: Contract Guarantee hours= 72 Hours Biweekly on all Assignments these guaranteed hours do not include any on-call time worked Requisition Comments and coversheet required at time of submission. Position summary: Assumes responsibility for providing skilled, creative, high quality nursing care to patients under the direction and supervision of a registered nurse.

Boston, MA27 days ago

This specialized department caters to both medical oncology patients, who receive systemic therapies like chemotherapy, immunotherapy, and targeted therapies, and surgical oncology patients, who are in various stages of their surgical journey, including pre-operative evaluation, post-operative care, and follow-up. Additional Information Smilow Ambulatory Multispecialty Department YSC (NP 1, NP4, NP8) This department is rooted in oncology nursing excellence and serves as a hub for patients undergoing cancer treatment and management for solid tumor cancers.

Woonsocket, RI12 days ago

$174,070–$374,920 Per Year

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As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate.

The purpose of a Primary Care Physician at Oak Street Health is to provide equitable and effective value-based healthcare to local Medicare patient populations at our innovative network of neighborhood primary care centers.

Quincy, MA28 days ago

$80–$87 Per Hour
Contractor

Acting as a Subject Matter Expert (SME) for EHS-IT, the Senior IT Project Manager will oversee multiple large, complex IT projects, define user and team member roles, coordinate and monitor activities and ensure projects are completed on time and within budget. * While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations.

Westborough, Massachusetts14 days ago

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Headquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we’re proud to build homes through our trusted family of brands—including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency —all united under the PulteGroup name.

This Organization Participates in e-Verify.

New!

Boston, MA2 days ago

$51,000–$86,500 Per Year

Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Feel free to be yourself at American.

New!

Boston, MA2 days ago

$51,000–$86,500 Per Year

CSMs must enable an environment that develops our front-line team members and fosters mutual respect, trust, responsibility, and core values while connecting people and improving lives during our day-to-day operation.

Andover, MA19 days ago

Full-time

In this role you will be responsible for the following:

Lead, coach, and manage a team of Supervisors and Customer Care Representatives across daily activities including order entry, phone support, and Salesforce case management. Innovative Chemical Products Group (ICP Group) is a leading formulator and manufacturer of specialty coatings, adhesives, and sealants serving the construction and industrial end markets.

Boston, MA17 days ago

Remote

This leader builds scalable enablement infrastructure in a rapidly evolving technology environment, influencing across Customer Care leadership, BPO partners, and cross-functional stakeholders to raise the bar on performance, quality, and learning outcomes.

This role owns the strategy, execution, and continuous improvement of the programs that make Customer Care teams exceptional - spanning Quality Assurance (QA), Instructional Design (ID), Training, and ToolShed (employee development).

MA10 days ago

$105,000–$179,000 Per Year

We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients - powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

What we can do for you:

Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative  workspaces  - some offices even welcome dogs.

Boston, MA30+ days ago

$101,000–$140,000 Per Year

p>The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.

Your role:

Provides inputs towards the development of advanced, scalable operational frameworks for new service offerings, ensuring these frameworks are integrated seamlessly with existing systems and can support future growth.

New!

MA6 days ago

p>Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Whether you're assisting at the register during a rush, mentoring associates, or keeping the service area running seamlessly, you'll play a key role in creating a welcoming and positive store atmosphere.

Newton, MA30+ days ago

$16–$22.20 Per Hour

p>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.

In select stores that do not have a Framing Manager only, responsibilities also include:

Leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

Newton, MA30+ days ago

$16–$22.20 Per Hour

li>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.

In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

Everett, MA30+ days ago

$16–$22.20 Per Hour

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Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.

In select stores that do not have a Framing Manager only, responsibilities also include:

Leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

Peabody, MA30+ days ago

p>• Serve as the professional insurance resource for residents and families regarding the Erickson Advantage Health Plan • Review employer group coverage to help residents and families understand their benefits • Maintain strong knowledge of CMS regulations and guidelines related to Medicare Advantage Plans • Participate fully in community resident prospecting events, including registration, tours, and answering questions about amenities • Create and conduct sales events to support residents in making informed health insurance decisions • Generate long-term client sources through referrals, lead-generation, and responding to provided leads • Provide exceptional service to retain EA Health Plan members, including timely responses to benefit questions and issue resolution via in-person, phone, or electronic communication • Assist residents during Medicare Advantage Open Enrollment with evaluating employer or supplemental insurance options.

• Current health insurance license required • Bachelor's degree preferred; equivalent experience accepted • Experience in sales/marketing to Medicare-eligible markets preferred • Excellent verbal and written communication abilities • Proficiency in current Microsoft Office applications.

New!

Boxborough, Massachusetts4 days ago

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3+ years of leadership experience in a call center or customer service environment.

Monitor and analyze KPIs, call metrics, and performance reports to drive results.

Boston, MA30+ days ago

$85,000–$115,000 Per Year

Our platform delivers the technology, financial tools, and expert services that enable practices to provide more proactive, effective care to their Medicare patients, ultimately lowering costs and improving health outcomes. Pearl Health is dedicated to empowering primary care providers, health systems, and physician-led networks to succeed in the shift to value-based care.

Canton, Massachusetts30+ days ago

The Customer Experience Manager serves as an in-house expert, champion, and voice of customers (VoC), across all lines of business, for Harvard Pilgrim Health Care & Tufts Health Plan by understanding existing VoC mechanisms or facilitating ways to collect new insights. The Customer Experience Manager manages multiple data-driven improvement plans focused on strengthening customer loyalty, improving overall Customer Experience (CX), and improving Key Performance Indicators (KPIs) measures.

Canton, MA30+ days ago

$107,601.60–$161,402.40 Per Year

p>Manage high-profile strategic journey mapping engagements with key business partners:

Facilitate interviews, cross-functional workshops, and immersion sessions with key stakeholders, including executives, leaders, subject matter experts and/or external vendor partners. The Customer Experience Manager serves as an in-house expert, champion, and voice of customers (VoC), across all lines of business, for Harvard Pilgrim Health Care & Tufts Health Plan by understanding existing VoC mechanisms or facilitating ways to collect new insights.

Boston, MA30+ days ago

Full-time

i>Headquartered in Boston, Rhythm is proud to have been named one of the Top Places to Work in Massachusetts.

Powered by JazzHR. This position will also play a key role in coordinating updates to key data assets with internal stakeholders and data management consultants, and will collaborate across Medical, Marketing, Sales, Market Access, Business Operations, and Patient Services teams.

Boston, MA30+ days ago

Remote

$125,000–$153,000 Per Year

p>The ideal candidate brings a deep understanding of cloud and AI/ML ecosystems, including machine learning operations (MLOps), and enterprise support, combined with a passion for innovation and automation, and a proven ability to lead teams in delivering "white-glove" experiences for strategic customers.

What You'll Add to DigitalOcean:

Experience: 5+ years of experience in Technical Support, Customer Success, or Technical Account Management within B2B SaaS, Cloud, or AI/ML environments ideally including experience supporting AI-native, high-growth companies with 24x7 production dependencies on GPU infrastructure.

Lynn, MA30+ days ago

$22.50–$24.50 Per Hour

p>Position Overview: The Intake Case Manager (CM) - Bilingual has the responsibility for developing, authorizing, coordinating, and implementing community-based services to older adults and people with disabilities. Upon successful completion of the probationary period, will require a minimum of one (1) day per week in-office presence with other times spent on community-based assignments and home visits as needed.

Lynn, MA30+ days ago

$22.50–$24.50 Per Hour

p>Position Overview: GLSS Case Managers work with older adults and people with disabilities to ensure they have access to services to allow them to live as independently as possible. As a Case Manager you will meet with older adults and people with disabilities to assess their needs, educate them about available services and assist them in securing the services they need.

New!

Woonsocket, Rhode Island3 days ago

To find an office near you, please visit: www.aus.com/offices.

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose.

Wellesley, MA30+ days ago

Remote

$117,831.66–$150,100 Per Year

p>The Nuvolo Principal Customer Success Manager requires strategic thinking with operational excellence as you will be responsible for maintaining executive relationships, leading projects, and serving as an escalation point for Nuvolos key accounts.

Regular interaction with Nuvolo sales team and execute sales methodology including key stakeholder mapping, building champions, and forecasting growth opportunities.

Boston, MA24 days ago

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Managing Mid-Market accounts, primarily working with dental office leadership and central office leadership.

Hybrid workplace that provides flexibility, vibrant in-person workspaces, and the ability to build strong connections across all of Overjet - regardless of location.

Brockton, MA30+ days ago

p style="line-height:normal">The HC Meals Care Manager, as part of our Community/Nutrition Program, evaluates need for home delivered meal services by our consumers and periodically reviews and reassesses service needs.

Our mission: Through the talents of an experienced and diverse workforce, OCES supports the independence and dignity of older adults and individuals with disabilities by providing essential information and services that promote healthy, safe living which positively impacts our community.

Boston, MA30+ days ago

$95,000–$152,000 Per Year

p>Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Boston, MA30+ days ago

$90,000–$110,000 Per Year

Jobs to Be Done, User Story Mapping, and Opportunity Solution Trees) to uncover root problems and drive alignment • Skilled at stakeholder management across multiple functions and levels of the organization • Analytical mindset with experience using data and experimentation to guide decisions • Highly action-oriented with a track record‑ of driving change in complex environments • Excellent communication, facilitation, and collaboration skills • Experience with CRM platforms (Salesforce preferred) and comfort working with legacy system constraints and migration and modernization scenarios • Ability to think in systems and data models-you understand how objects, fields, and workflows connect across platforms (e.g.

Product Manager, Sales & Customer Experience | Careers at EFCloseMenuHomeWelcome to EFProgramsSee everything we doOfficesFind an office near youAbout usWho we areCareersJoin the teamHomeWelcome to EFProgramsSee everything we doOfficesFind an office near youAbout usWho we areCareersJoin the teamAll jobsCareersAll jobsLocationsJob categoriesWorking at EFWe are EF blogMoreAll jobsLocationsJob categoriesWorking at EFWe are EF blogAll jobsTechnologyProduct Manager, Sales & Customer Experience.

Cumberland, RI30+ days ago

$124,100–$175,200 Per Year

p>Annual base salary for new hires in this position ranges: $124,100.00 - $175,200.00 This takes into account a number of factors including work location, the candidate's skills, experience, education level & other job-related factors. • Acts in the role of primary point of contact for a category or categories with the customer and meets frequently with buyers to discuss tactical matters such as progress to goals, promotional initiatives, issues and competitive threats.

Westborough, MA14 days ago

$32–$36 Per Hour

p>Headquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we're proud to build homes through our trusted family of brands-including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency -all united under the PulteGroup name. No fee will be owing or paid to Recruiters who submit unsolicited candidates, in the event the candidate is hired by PulteGroup, Inc. or its affiliates as a result of the referral, without a written agreement between PulteGroup, Inc. and through any means other than via our Applicant Tracking System.

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Customer Care Manager Jobs in Cambridge, MA

Overnight Shift Manager Wegmans

Home Care Coordinator Harbor Health Services, Inc.

Physician Office Account Manager Medline Industries

Travel Nurse RN - Case Manager - $2,227 to $2,489 per week in Brighton, MA Prime Time Healthcare

Travel Nurse RN - Case Manager - $2,164 to $2,419 per week in Boston, MA Prime Time Healthcare

Travel Nurse RN - Case Manager - $1,025 to $1,146 per week in Tewksbury, MA Prime Time Healthcare

Facilities Manager *US AMR-Jones Lang LaSalle Americas, Inc.

Technical Program Manager The Computer Merchant, Ltd

Service Manager - Utility Trucks United Rentals

BOS GSE Manager Swissport International AG

Registered Nurse (RN), Float Critical Care / ICU Yale New Haven Health

Registered Nurse Float – Critical Care Yale New Haven Health

RN Float Pool – Critical Care Yale New Haven Health

Registered Nurse Critical Care (ICU) – Float Pool Yale New Haven Health

Critical Care Float Nurse / Float RN (ICU) Yale New Haven Health

Registered Nurse (RN) – Critical Care Float Pool Yale New Haven Health

BOS Duty Manager Fueling Swissport International AG

BOS Lounge Manager Swissport International AG

Travel Nurse RN - Ambulatory Care - $2,572 per week in Cambridge, MA Prime Staffing

RN - Acute Care Medicine Yale New Haven Health

Primary Care Physician Oak Street Health

Senior IT Project Manager The Computer Merchant, Ltd

Customer Care Manager II PulteGroup

This Organization Participates in e-Verify.

Customer Service Manager, Airport Customer Care (Boston, MA, US) American Airlines

Feel free to be yourself at American.

Customer Service Manager, Airport Customer Care (Boston, MA, US) American Airlines Mexico

Customer Care Manager ICP Group

Manager, Customer Care Enablement Remote ezCater, Inc.

Business Systems Manager- Customer Care Management athenahealth Inc

Customer Service Manager - Boston, MA Philips

Customer Service Manager Albertsons Companies Inc

Customer Service Mgr The Michaels Companies Inc

Customer Service Mgr *2 The Michaels Companies Inc

CUSTOMER SERVICE MANAGER (PART-TIME) The Michaels Companies Inc

Medicare Sales and Customer Services Manager Erickson Senior Living

Customer Service Manager Papalia

Manager, Customer Success Latitude Health Inc

Customer Experience Program Manager Point32Health

Customer Experience Program Manager Point32Health, Inc.

Sr. Manager, Customer Analytics Rhythm Pharmaceuticals

Manager, Customer Success Engineering DigitalOcean LLC

Home Care Intake Case Manager Greater Lynn Senior Services

Home Care Case Manager Greater Lynn Senior Services

Security Account Manager - Heath Care Insurer Allied Universal

Principal Customer Success Manager - Remote Trane Technologies Plc

Mid-Market Customer Success Manager Overjet Inc

HC Meals Care Manager Old Colony Elder Services

Bilingual (Mandarin) Sr. Customer Success Manager I, SMB - Dedicated, Emerging Markets Toast Inc

Product Manager, Sales & Customer Experience EF Education First Ltd

Customer Development Manager Kenvue Inc

Customer Care Coordinator PulteGroup Inc

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