125 Results for

Customer Service Leader Jobs in Cambridge, MA

Jobs

New!

Boston, MA1 day ago

Full-time
Employee

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our client, a successful digital auto platform based in Boston, MA, is seeking a Product Support Representative to support the Consumer Support Operations team and will be responsible for handling escalated support issues.

Canton, MA11 days ago

$20–$20 Per Hour

System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. Process customer orders via phone, email, fax, and mail and ensure timely delivery.

New!

Chestnut Hill, MA1 day ago

$25.75–$28 Per Hour

As an Overnight Grocery Team Leader with Wegmans, you’ll join the largest area of the store, playing an integral part in the success of the overnight operations team, ensuring each team member is working towards replenishment of products to meet the daytime needs of our customers. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.

New!

Norwood, MA1 day ago

$45–$50 Per Hour

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The successful candidate will be responsible for diagnosing, repairing, and maintaining a variety of vehicles while providing top-tier customer service.

Rockland, MA12 days ago

$130,000–$150,000 Per Year
Full-time

The client offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting, and resource recovery. Requirements / Who we are looking for: Ability to take a hands-on approach to operations, working closely with a small team on day-to-day activities and decision-making.

New!

Cumberland, RI1 day ago

Learn to repair vehicle glass (in the classroom and hands on) with a focus on the Safelite Way of Fitting under the guidance of experienced technicians and Safelite leaders. • Manage work orders, customer documentation and customer communication through the Safelite handheld Mobile Resource Management (MRM) technology.

New!

Nashua, NH5 days ago

Mentor managers to ensure achievement of company and client goals while addressing employee related issues and coordinating training on new or revised information relating to services, products or processes of projects . " data-font="Symbol" data-listid="11" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":".

New!

Winchester, MA5 days ago

$90,000–$150,000 Per Year

Ensures the accuracy of equipment, actions, procedures and operational databases, reports, and related details through audits, queries, and operational reviews; works with teams to resolve discrepancies; resolves discrepancies or escalates discrepancies to ensure quality assurance in equipment. Responsible for executing and overseeing the maintenance, repair, and qualification testing of analytical instrumentation (HPLC, UPLC, LC/MS, LC/MS/MS); provide feedback and guidance regarding instrumentation using advanced to expert professional and technical knowledge of related instrumentation and software.

New!

Not Specified, MA4 days ago

$25–$35 Per Hour

Installation & Maintenance Install new molecular diagnostic and life science instruments at customers' premises, ensuring functionality, proper installation, and compliance with specifications. Education: A Bachelor's degree or technical certification in Engineering, Electronics, Life Sciences, or comparable military or education/work experience.

New!

Lynnfield, MA2 days ago

$17–$25.40 Per Hour

Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously. New entry level Team Members who successfully complete their first 90-days of employment and who remain actively employed in an eligible role, may be eligible for a base rate increase after their 90-day anniversary.

New!

Nashua, NHToday

Building on over four decades of leadership and experience, Wakefield Thermal designs, manufactures, and sells thermal management products that remove excess heat generated by electronic components. Historically talented at restoring distressed companies, Heico now strategically targets acquisitions that will complement its ever-growing portfolio of companies in manufacturing, construction, and industrial services.

Boston, MA30+ days ago

Remote

5-8 years in customer success, account management, or consulting within B2B SaaS; proven track record managing complex relationships and delivering measurable outcomes such as GRR, Expansion ARR and Adoption in fast-paced environments. Field operations experience is a meaningful plus: exposure to field service management, industrial workforce operations, or enterprise operations platforms helps you speak your customers' language from day one.

Boston, MA30+ days ago

$368,000–$552,000 Per Year

Proven Sales Leadership: 10+ years of quota-carrying enterprise software sales experience and 5+ years in a senior sales leadership role (Director/VP level) in a fast-paced, global, matrixed environment. + Sales Enablement: Partner with our enablement teams to implement a comprehensive training plan that ensures every seller can articulate the critical database challenges Nutanix solves and our key differentiators.

Boston, MA30+ days ago

Broad range of network and desktop knowledge is highly desirable, including experience in: Desktop: Windows 10, MacBooks, Microsoft Office 2016-2019, Outlook Mail, Defender and Microsoft Edge Hardware: Dell OptiPlex desktops, laptops, HP printers, peripherals & tablets Protocols: TCP/IP, IPX, , Ethernet Technologies: Citrix, SMS/SCCM, SQL, Oracle, ODBC, VPN, Cisco hardware, security, 100+ major clinical IT applications. Demonstrated knowledge of current & future PC, mobile & tablet computing technology Familiarity with Windows Active Directory, LAN environments, enterprise network technologies like DHCP, DNS, GPO.

Waltham, MA30+ days ago

It is imperative that all essential and vital information be shared with our technicians, salespeople, purchasing and delivery/shipping teams via appropriate communication protocols, which may include including face-to-face discussions, inter-office phone calls, email, or video conferencing. · Provide outstanding customer service: You will provide friendly, knowledgeable, and prompt assistance to clients by answering incoming calls and emails while promptly addressing all inquiries, concerns, and requests.

Manchester, NH30 days ago

Remote

Full-time

If you have the mindset, work ethic, and desire to succeed, we provide the training, mentorship, and systems to help you build a thriving remote career. This is your opportunity to step into a role where flexibility, residual income, and unlimited growth potential are not just promises—they’re built into the path.

Wellesley, MA30+ days ago

Part-time

StretchLab has gathered a team of experts already certified in an array of related fields – physical therapy, chiropractic medicine, yoga, Pilates, and more – and brought in the world’s leading authority on stretching and flexibility to deliver on the promise of having the finest team of stretching professionals gathered anywhere. The purpose of the Sales Associate is to assist the General Manager with new membership sales by bringing new members to the studio and booking them into Intro Classes.

Milford, MA30+ days ago

We collaborate with customers around the world to advance the release of effective, high-quality medicines, ensure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combating antibiotic resistance. Highly experienced Customer Service Functional Lead with advanced SAP expertise to serve as the subject matter expert (SME) within a high-volume, transactional customer service environment.

Nashua, NH30+ days ago

The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency. + Accurately and efficiently operate the register, approve refunds for other associates, and assist with training new Sales Associates.

Holliston30+ days ago

Full-time

This on-site entry level position is responsible for managing the schedule of sales team members, technicians, project managers, and customers to successfully complete installation of HVAC systems. From frequent bbq’s and holiday parties to softball games and 5Ks to community service events, the Rodenhiser family does it all!

Boston, MA24 days ago

Remote

$67,980–$98,998

No prior medical experience needed — just a positive attitude, great communication skills, and a genuine desire to help people. We're hiring a motivated and enthusiastic Entry Level Customer Service Representative to join our patient support team.

Boston, MA30+ days ago

$19.62–$38.32 Per Hour

Finally, you will run processes related to information security risk management, conduct technical assessments across end user services, and define, document, maintain, and communicate security services for customer facing services provided by CSS. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.

New!

Marlborough, MA4 days ago

Johnson Service Group, Inc. (JSG) is a North American leader in the staffing and consulting services industry, with over 35 years of experience investing in people and companies. Knowledge of SAP-R3 or equivalent ERP systems (minimum 6 months to 1 year experience), including order entry, invoicing, and delivery management.

Boston, MA30+ days ago

Remote

Full-time

We’re looking for "business athletes"—competitive, entrepreneurial individuals who want a real shot at building a six-figure income early in their career without sacrificing lifestyle or flexibility. Through Globe Life’s blueprint, we help protect working-class families while giving young, driven professionals a platform to fast-track their financial freedom.

EAST BOSTON, MA30+ days ago

Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

BOSTON, MA30+ days ago

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

ROXBURY CROSSING, MA30+ days ago

Southborough, Massachusetts30+ days ago

$20–$23 Per Hour

With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.

Westwood, MA13 days ago

Eversource will not offer immigration-related sponsorship for this position. Applicants who require immigration sponsorship—either now or in the future—should not apply. This includes, but is not limited to, direct company sponsorship, listing Eversource as the employer of record on immigration documents, or any work authoriz...

New!

Burlington, Massachusetts1 day ago

$85,000–$100,000 Per Year

Overview: As a Operations Manager / People Leader with Orkin, you’re more than a leader—you’re the architect of a high-performing team delivering world-class service for a trusted industry giant with over 120 years of experience protecting homes and businesses. Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers.

Westborough, MA13 days ago

$15–$17

Wayback serves typical hamburger restaurant foods such as hamburgers, hot dogs, chicken sandwiches, milkshakes and salads along with a variety of regional selections. Working at Wayback Burgers is more than just a job, it's an opportunity to gain valuable skills and life experience that goes beyond just serving a great product in a friendly environment.

Boston, MA30+ days ago

Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Team Work: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows.

Boston, MA30+ days ago

Remote

$99,180–$158,688 Per Year

Ability to articulate complex solutions, build and maintain senior level relationships, navigate across customer agencies and procurement processes, and lead the Axon team to success is required. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors.

Somerville, MA13 days ago

$100,000–$150,000 Per Year

This role is perfect for sales professionals who have mastered consultative selling and are ready to step into leadership — coaching others, refining sales strategy, and helping clients achieve transformative results. As a Lead Patient Care Coordinator (Lead PCC), you’ll drive sales performance, mentor a team of high-performing consultants, and deliver an exceptional luxury client experience.

New!

Salem, NH6 days ago

$18–$21 Per Hour

Baking Customer Service Communication Skills Team / Collaboration Detail Oriented Food Safety (or Manufacturing Sanitation / Disinfectant)Scheduling Pastry Chef (or Cake Baking) Food Preparation (or Cooking) Leadership Baking Customer Service Communication Skills Team / Collaboration Detail Oriented Food Safety (or Manufacturing Sanitation / Disinfectant)Scheduling Pastry Chef (or Cake Baking) Food Preparation (or Cooking) Leadership Baking Customer Service Communication Skills Team / Collaboration Detail Oriented Food Safety (or Manufacturing Sanitation / Disinfectant)Scheduling Pastry Chef (or Cake Baking) Food Preparation (or Cooking) Leadership Night Night Night Night Nights Closing Closing Closing Closing Day Day Day Day Morning Morning Morning Morning. The ideal candidate brings previous leadership experience, ideally in a food service or fast-paced retail environment.

New!

Nashua, NH6 days ago

$18–$21 Per Hour

Baking Customer Service Communication Skills Team / Collaboration Detail Oriented Food Safety (or Manufacturing Sanitation / Disinfectant)Scheduling Pastry Chef (or Cake Baking) Food Preparation (or Cooking) Leadership Baking Customer Service Communication Skills Team / Collaboration Detail Oriented Food Safety (or Manufacturing Sanitation / Disinfectant)Scheduling Pastry Chef (or Cake Baking) Food Preparation (or Cooking) Leadership Baking Customer Service Communication Skills Team / Collaboration Detail Oriented Food Safety (or Manufacturing Sanitation / Disinfectant)Scheduling Pastry Chef (or Cake Baking) Food Preparation (or Cooking) Leadership Day Day Day Day Morning Morning Morning Morning. The ideal candidate brings previous leadership experience, ideally in a food service or fast-paced retail environment.

New!

Methuen, MA6 days ago

Baking Customer Service Communication Skills Team / Collaboration Detail Oriented Food Safety (or Manufacturing Sanitation / Disinfectant)Scheduling Pastry Chef (or Cake Baking) Food Preparation (or Cooking) Leadership Baking Customer Service Communication Skills Team / Collaboration Detail Oriented Food Safety (or Manufacturing Sanitation / Disinfectant)Scheduling Pastry Chef (or Cake Baking) Food Preparation (or Cooking) Leadership Baking Customer Service Communication Skills Team / Collaboration Detail Oriented Food Safety (or Manufacturing Sanitation / Disinfectant)Scheduling Pastry Chef (or Cake Baking) Food Preparation (or Cooking) Leadership Day Day Day Day Morning Morning Morning Morning. The ideal candidate brings previous leadership experience, ideally in a food service or fast-paced retail environment.

New!

Nashua, NH2 days ago

$18–$21 Per Hour

Baking Customer Service Communication Skills Team / Collaboration Detail Oriented Food Safety (or Manufacturing Sanitation / Disinfectant)Scheduling Pastry Chef (or Cake Baking) Food Preparation (or Cooking) Leadership Baking Customer Service Communication Skills Team / Collaboration Detail Oriented Food Safety (or Manufacturing Sanitation / Disinfectant)Scheduling Pastry Chef (or Cake Baking) Food Preparation (or Cooking) Leadership Baking Customer Service Communication Skills Team / Collaboration Detail Oriented Food Safety (or Manufacturing Sanitation / Disinfectant)Scheduling Pastry Chef (or Cake Baking) Food Preparation (or Cooking) Leadership Day Day Day Day Morning Morning Morning Morning. The ideal candidate brings previous leadership experience, ideally in a food service or fast-paced retail environment.

New!

Nashua, NH2 days ago

$18–$21 Per Hour

Baking Customer Service Communication Skills Team / Collaboration Detail Oriented Food Safety (or Manufacturing Sanitation / Disinfectant)Scheduling Pastry Chef (or Cake Baking) Food Preparation (or Cooking) Leadership Baking Customer Service Communication Skills Team / Collaboration Detail Oriented Food Safety (or Manufacturing Sanitation / Disinfectant)Scheduling Pastry Chef (or Cake Baking) Food Preparation (or Cooking) Leadership Baking Customer Service Communication Skills Team / Collaboration Detail Oriented Food Safety (or Manufacturing Sanitation / Disinfectant)Scheduling Pastry Chef (or Cake Baking) Food Preparation (or Cooking) Leadership Night Night Night Night Nights Closing Closing Closing Closing. The ideal candidate brings previous leadership experience, ideally in a food service or fast-paced retail environment.

Boston, MA30+ days ago

4. Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access. 3. Knowledge: Ability to demonstrate broad and comprehensive knowledge of theories, concepts, practices and policies with the ability to use them in complex and/or unprecedented situations across multiple functional areas.

Boston, MA30+ days ago

Remote

$335,000–$410,000 Per Year

Our services and products are primarily delivered through our subscription offerings, which are comprised of the FranklinCovey All Access Pass , which is primarily sold through our Enterprise Division, and the _Leader_ _in Me_ membership, which is designed specifically for our Education Division. With more than 2,000 global associates, FranklinCovey transforms organizations by partnering with clients to build leaders, teams, and cultures that get breakthrough results through collective action.

Roxbury, Massachusetts30+ days ago

The Youth Employment and Opportunity Internship Program is designed to support YEO goals by engaging Boston youth in workforce readiness development and providing access to resources and civic and learning opportunities. The Office of Youth Employment & Opportunity (YEO) aims not only to recruit and hire youth but also to ensure that their entry-level employment experience is engaging, meaningful, and a building block for their professional experience and personal success.

Haverhill, Massachusetts30+ days ago

$15–$40 Per Hour

Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, which includes developing local partnerships and managing office community involvement . At H&R Block we remain committed to building a Connected Culture — one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

Boston, MA21 days ago

RTH seeks to develop, preserve, and maintain safe and affordable housing for low- and moderate-income people of diverse backgrounds in the RTH/Mission Hill neighborhood and to improve the quality of life for its residents.". RTH provides high-quality, low- and moderate-income housing alongside a variety of programs and services designed to foster wellness, education, and community engagement.

Plymouth, MA21 days ago

$23–$25 Per Hour

The residents, business owners, and town managers of Cape Cod, Plymouth, and South Shore have become loyal clients who love our services. Stewart Painting provides high-quality and award-winning power washing, carpentry, and painting services.

Hingham, MA30+ days ago

$23–$25 Per Hour

Stewart Painting in Hingham, MA is looking for a full-time Painting Job Leader - Lead Painter to manage and lead our painting team. The residents, business owners, and town managers of Cape Cod, Plymouth, and South Shore have become loyal clients who love our services.

Boxborough, MA30+ days ago

For quota-based incentive pay, Cisco typically pays as follows: 75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. The Tech Leader-Testing, Network OS will contribute significantly to software quality assurance, customer satisfaction, and product reliability by combining technical expertise, automation, and customer-centric feedback.

Brookline, MA23 days ago

Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States. We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle.

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Customer Service Leader Jobs in Cambridge, MA

Jobs

Customer Service RepresentativeBeacon Hill Staffing Group

Customer Service RepresentativeSystem One

Overnight Shift LeaderWegmans

Sr. Automotive Service TechnicianJobot

Site Leader – Water & Wastewater Treatment FacilitiesAbove and Beyond Talent Acquisition

Seasonal Auto Glass Service Repair SpecialistSafelite

Senior Manager, Service DeliveryTTEC

Experienced Liquid Chromatography Mass Spec Field Service EngineerPace Analytical Life Sciences

Field Service Engineer - Bostononeservice inc.

Prepared Foods Team Member (Deli Service Counter & Culinary Venues) - Part TimeWhole Foods Market

Front Desk Coordinator & Customer Care SpecialistWakefield Thermal Solutions

Customer Success Leader, USZinier

Global Sales Leader - NDB (Nutanix Database Services)Nutanix

Team Leader Client Services Field SvcsBoston Medical Center

Family Owned Environmental Company is looking for Customer Service MemberU.S. Environmental Rental

Online Client Care CSR Representative – RemoteGlobe Life AIL - Lisa Russel

Customer Service RepresentativeStretchLab - Wellesley

Customer Service Functional LeadWaters Corporation

Customer Service AssociateOllie's Bargain Outlet

Customer Service, Sales Support RepresentativeRodenhiser Home Services Inc

Entry Level-Customer Service RepresentativeADF Medical Services Inc.

Undergrad Security Analyst Intern - Customer Success ServicesOracle

Customer Service SpecialistJohnson Service Group

Remote Customer Service Leaders/Benefits SpecialistGlobe Life: Zuzick Organization

Pharmacy Customer Service AssociateWalgreens

Customer Service AssociateWalgreens

Customer Service Associate - TemporaryWalgreens

Medical Equipment Customer Service RepresentativeRotech Healthcare Inc.

Customer Service RepresentativeEversource

Operations Manager / People LeaderOrkin

Shift LeaderWayback Burgers

Lab Support Leader, 40hr Full-Time, Eve Shift 3pm-11:30pmBeth Israel Lahey Health

Key Account LeaderAxon

Luxury Aesthetic Sales LeaderLaserAway

Salem Crumbl Shift LeaderCrumbl Cookies

North Nashua Crumbl Shift LeaderCrumbl Cookies

Methuen Crumbl Shift Leader - MorningsCrumbl Cookies

South Nashua Crumbl Shift Leader - MorningsCrumbl Cookies

South Nashua Crumbl Shift Leader - CloserCrumbl Cookies

Social Work Program LeaderBeth Israel Lahey Health

Enterprise Account Executive Sales LeaderFranklinCovey

Summer 2026 SuccessLink Leaders (Reserved for ages 19-24)City of Boston

Multi-Unit Team Leader HrlyH&R Block

Group Leader - School AgeRoxbury Tenants of Harvard

Painting Job LeaderStewart Painting

Painting Job Leader - Lead PainterStewart Painting

Tech Leader-Testing, Network OSCisco

Shift LeaderTaco Bell

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