24 Results for

Customer Service Desk Jobs in Albany, NY

Jobs

New!

Albany, NY4 days ago

$24–$26 Per Year
Full-time
Employee

Resolves incidents and/or requests in regards to desktop and laptop PC's, printers, scanners, operating systems, 100 + mainframe, web and LAN applications, network issues, remote connectivity, handheld palm and blackberry computing, VPN home support, wireless issues and security access problems. Must have experience in, Active Directory, Lotus Notes, Print Servers, Microsoft Office Professional, Dial-In Protocol, Citrix, VPN, Internet, Intranet, mobile computing, Security, and mainframe technologies.

New!

Scotia, NY2 days ago

$19–$23

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

Albany, NY30+ days ago

$13.50–$19.80 Per Hour

They are the first point of contact for all service requests needing support for technical/IT issues involving desktop, laptop or network services from local personnel or from employees using remote network access. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It!

Saratoga Springs, New York26 days ago

$20.54–$27.73 Per Hour

The Service Desk Support Specialist conducts routine tasks for the Service Desk Support team, following established processes under general supervision to ensure accuracy, timeliness, and quality of work. Contributes to completion of tasks for the support function of the Service Desk Support team, and follows routine administrative processes to ensure accuracy, timeliness, and quality of deliverables.

Albany, NY30+ days ago

Provide first level support including but not limited to: resetting passwords,troubleshooting hardwareremotely (Laptops, iPads, Desktops, Printers, etc.),troubleshootingsoftware (proprietary software and other applications utilized by the client), and other “how-to” questions. As a Bilingual Service Desk Analyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests.

Hudson, NY30+ days ago

$17.35–$24.75 Per Hour

Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market.

Amsterdam, NY30+ days ago

$17.35–$24.75 Per Hour

Clifton Park, New York20 days ago

$16–$18 Per Hour

Sales Experience:2+ years of retail or service-industry sales experience (membership-based sales experience is a huge plus). If you are passionate about the wellness industry and thrive in a fast-paced, sales-driven environment, Elements Massage Clifton Park is looking for you.

Albany, NY30+ days ago

$15.50–$16.75 Per Hour

Specific qualifications for the role include:• 1 to 3 months related experience; High school diploma or general education degree (GED); or equivalent combination of education and experience.• Solid organizational, time-management and prioritization skills• Exceptional customer service skills• Ability to multi-task in a fast-paced environment• Basic computer and administrative skills• Availability to work a flexible schedule• Maintain a valid Driver’s License from the state which you reside with no major violations. As a Front Desk Clerk with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day.

Albany, NY30+ days ago

Responsibilities: + Greet patients promptly in a pleasant manner, obtain required information, documents and signatures from patients and enter into practice management system; + Perform check-in process to notify clinical staff and provider patient is ready to be seen; + Verify patients’ eligibility and co-pays for the providers they are assigned each day; + Perform check-out process, collect patient payments, including co-pays and any past due balances; post any cash collected into practice management system and issue receipt to patient; schedule follow-up appointments and testing as provider directs; + Obtain authorization for physical therapy benefits; + Other responsibilities as assigned. Qualifications: + High school diploma required, College Degree preferred; + 1-3 years customer service experience in a medical setting preferred; + Advanced certification billing/coding a plus.

East Greenbush, NY30+ days ago

$17–$17 Per Hour

Operates Private Branch Exchange (PBX switchboard) equipment to handle incoming calls, outgoing calls, wake up calls, do-not-disturbs and the paging of guests, all while maintaining guest and staff privacy and security. Handles departmental cash drawer, accounting of monies, credit card receipts, guest accounts, and other forms of credit and cash handling guidelines.

Hudson, New York30+ days ago

$16–$17 Per Hour

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” member experience! Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.

New!

Albany, New York4 days ago

Join Allied Universal at a professional commercial real estate location as a Front Desk Officer, where you will greet tenants and visitors, monitor access activity, and support security-related procedures with professionalism and care. Provide customer service to tenants, visitors, and/or vendors by carrying out site-specific procedures, access protocols, and front desk responsibilities at a commercial real estate location.

Schenectady, NY30+ days ago

Part-time

SPORTIME clubs are state-of-the-art, yet affordable, and feature the best tennis, pickleball, sports and camp facilities and programs, including the John McEnroe Tennis Academy (JMTA) and SPORTIME Volleyball Club (VBC). SPORTIME currently offers 192 indoor and outdoor tennis courts and 131 pickleball courts, as well as rinks, turf, camps, gyms and more, at sites across Long Island, in NYC, in Westchester and in the NY Capital Region.

Albany, NY30+ days ago

Remote

In this fully remote role, you will help answer travel-related questions, support booking adjustments, and guide clients through a smooth travel experience from planning to return. This opportunity is ideal for someone who enjoys helping others, communicates clearly, and wants to build experience in the travel industry while working from home.

East Greenbush, NY30+ days ago

$17–$17 Per Hour

Albany, NY30+ days ago

Full-time

Support the Account Managers/Business Managers and in any way necessary to keep an open line of communication between the clients and customers . Enter all orders into Foodmark system so Affinity is fully knowledgeable of orders, volume, invoices, and commissions.

Albany, NY30+ days ago

Lead and manage the Accounts Payable team, fostering a culture of excellence, collaboration, and continuous improvement while overseeing day-to-day operations to ensure efficient workflows, accuracy and timeliness in invoice posting and payment processing, correct reporting, and compliant data management. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations.

Albany, NY30+ days ago

Pursues, researches, tracks and follows up on information regarding claim benefits, eligibility and all other aspects of business: •Acts as frontline contact for company, identifies potential problems and inconsistencies and corrects to prevent ongoing or future problems; recommends and forwards to Sr Service Representative and/or Management for review. Provides quality customer service in a high volume contact center to include providing complete, accurate and timely responses to inquires from subscribers, members, providers, internal and external customers; Adjusts claims.

Castleton, NY30+ days ago

Answer, receive and transfer incoming calls/outgoing calls, messages, faxes utilizing appropriate means ie telephone, fax, switchboard, computer. Previous Choice Hotels experience preferred but not needed - can train - must be proficient with computers and a fast paced environment.

Albany, New York30+ days ago

Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures and internal controls, and meet all training requirements in a timely manner. Routinely provide quality customer service and a positive banking experience by handling financial transactions (i.e., opening of accounts, cashing checks, etc.) with professionalism .

Delmar, New York30+ days ago

Responsibilities: A Rotating Relationship Banking Representative will work in various branch offices in a defined geographical area and is responsible to deliver a positive customer experience to current and prospective bank customers. Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures and internal controls, and meet all training requirements in a timely manner.

Albany, NY27 days ago

Contractor

Knowledge, Skills, & Abilities: Experience with ServiceNow or other ticket or case management software is a plus Strong MS Windows, MS Outlook, and MS Office knowledge particularly in MS Excel and MS Word Knowledge of basic accounting principles Excellent communication skills Works well with others Reliable and trustworthy Ability to multi-task and set priorities MS SharePoint knowledge is desirable Ability to write non-technical correspondence, communicate in writing. Basic Duties (training is provided on-site): 1st Level Support for Help Desk and Security Incidents Answer calls and e-mail messages as they come in to the Statewide Financial System (SFS) Help Desk Accurately document all issues and requests during the initial call Analyze user issues and questions.

Colonie, NY30+ days ago

Accurately inputs a high volume of information into the computer concerning incoming and outgoing merchandise in a timely manner. Communicates efficiently and concisely over the phone, in person and through e-mail to coordinate returns, rejections and credits.

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Customer Service Desk Jobs in Albany, NY

Jobs

Service Desk AnalystTalent Software Services

Service WriterManpower

Service Desk Tech ICompuCom

Service Desk Support SpecialistNew York Racing Association Careers

Bilingual Service Desk Analyst (German/English)CAI

FT Customer Service LeaderHannaford

PT Customer Service LeaderHannaford

Retail Sales Associate / Customer ServiceElements Massage

Front Desk Clerk - AM ShiftsDelMonte Hotel Group

Physical Therapy Front Desk ReceptionistOrthoNY

Front desk agentFairfield Inn Albany East Greenbush

Front Desk AssociatePlanet Fitness

Security Officer Entry DeskAllied Universal

Front Desk AttendantSportime Clubs, LLC

Remote Travel Help Desk RepresentativeLees Dream Vacations

Guest Service AgentFairfield Inn Albany East Greenbush

Client Service Specialist (Food Broker)Affinity Group

Manager, Accounting ServicesSerco

Service Rep Member / OPEIUHighmark Health

Full time/Part time Hotel Guest Service AgentComfort Inn & Suites- East Greenbush Albany

Relationship Banking RepresentativeCommunity Financial System, Inc.

Relationship Banking Representative RotatingCommunity Financial System, Inc.

Computer Support SpecialistsNexus Staffing, Inc.

Receiving ClerkJetro / Restaurant Depot

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