102 Results for

Customer Service Desk Jobs in Albany, NY

Jobs

Albany, NY

Full time

Position Overview: We are currently seeking an organized, personable, and detail-oriented Front Desk Receptionist to be the. committed to creating a welcoming, compassionate, and professional environment for everyone who walks.

10 days ago

Clifton Park, NY

Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location. Answers telephones, responds to inquiries, takes messages and screens and directs phone calls in a.

30+ days ago

Schenectady, NY

$60,000–$62,000 / year

In addition, the role provides technical guidance and training support to end users, assists with mentoring work-study staff as assigned, and contributes to evaluating and supporting technologies that enhance the campus technology experience. The position coordinates and prioritizes service requests, contributes to efficient incident resolution through appropriate escalation and collaboration with technical teams, and supports the continuous improvement of service delivery through knowledge base development and process refinement.

10 days ago

Hudson, NY

$16–$21 / hour
Full time

Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives.

21 days ago

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

ESSENTIAL FUNCTIONS:

Operational Excellence: Oversee daily ticket flow and phone support; prioritize workloads to meet Service Level Agreements (SLAs) across all FFB locations.

30+ days ago

Saratoga Springs, NY

$24.03–$32.44 / hour

p>The Service Desk Support Specialist conducts routine tasks for the Service Desk Support team, following established processes under general supervision to ensure accuracy, timeliness, and quality of work.

• Contributes to completion of tasks for the support function of the Service Desk Support team, and follows routine administrative processes to ensure accuracy, timeliness, and quality of deliverables.

30+ days ago

Albany, NY

$91,000–$321,500 / year

p>PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. You will be responsible for identifying and mitigating potential risks that could impact an organization''s operations and objectives, developing business strategies to navigate risks in a rapidly changing business environment.

4 days ago

Hudson, NY

$16–$21 / hour

27 days ago

Schenectady, NY

$72,000–$74,000 / year

Working closely with the Senior Service Desk Analyst and the Director of Client Services, the Service Desk Manager contributes to strategic planning, process refinement, and the ongoing development of a customer-focused, inclusive, and effective technology support environment.

Strong working knowledge of telecommunications and networking systems (including VoIP platforms, gateways, call center applications, and cabling infrastructure; perform diagnostics, configuration changes, and system maintenance).

10 days ago

$17–$17.35 / hour

p>Job Summary: To deliver a great customer experience and confidentiality while being accurate, friendly, and efficient to accurately scan price and bag products to collect proper payment and to provide proper change if necessary to process Customer returns accurately and in accordance with Company policy.

Important Disclaimer Notice: The above statements are only intended to represent the essential job functions and general nature of the work being performed and are not exhaustive of the tasks that an Associate may be required to perform.

30+ days ago

Albany, NY

$67,900–$180,000 / year

p>Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience.

The Customer Service Lead (SDL Leadership) is responsible for overseeing service desk operations, ensuring high-quality end-user support, and leading a team of support specialists in delivering timely and effective technical assistance.

Today

Latham, NY

As one of the leading omni-channel furniture retailers in the country with over 200 stores, were committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive. Whether you're helping with orders, managing calls, or supporting store teams, youll use technology and service skills to represent Bobs with integrity, enthusiasm, and care.

30+ days ago

Albany, NY

$18–$22

ul>

Ticket & Email Management: Respond efficiently to high volumes of customer inquiries, updates, and order issues using our digital ticketing system.

Stationary Work: Prolonged periods of sitting or standing at a desk while typing, reviewing order data, and responding to customer tickets on a computer.

30+ days ago

Albany, NY

Team members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel. Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

30+ days ago

Saratoga Springs, VT

p>Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

30+ days ago

Albany, NY

$16–$17 / hour

p>As a Night Auditor/Overnight Front Desk Clerk with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day.

As a Night Auditor/Overnight Front Desk Clerk, you will be responsible for performing a variety of guest service activities while providing the highest level of service possible.

28 days ago

Albany, NY

$16.50–$16.75 / hour

p>As a Front Desk Clerk with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day.

Specific qualifications for the role include:

1 to 3 months related experience; High school diploma or general education degree (GED); or equivalent combination of education and experience.

19 days ago

Albany, NY

$16.50–$16.75 / hour

Specific qualifications for the role include:

1 to 3 months related experience; High school diploma or general education degree (GED); or equivalent combination of education and experience.

17 days ago

Troy, NY

$16–$16.75 / hour

As a Front Desk Clerk with DelMonte Hotel Group, you will be part of a hospitality leader who prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day. Specific qualifications for the role include: 1 to 3 months related experience; High school diploma or general education degree (GED); or equivalent combination of education and experience.

30+ days ago

Saratoga Springs, NY

As a Night Auditor/Overnight Front Desk Clerk with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day. Specific qualifications for the role include: 1 to 3 months related experience; High school diploma or general education degree (GED); or equivalent combination of education and experience.

19 days ago

Saratoga Springs, NY

p>Delaware North Parks and Resorts is searching for a customer-service-focused seasonal Front Desk Clerk and Night Auditor to join our team at The Gideon Putnam in Saratoga Springs, New York. Located in Saratoga Springs, New York, there's so much to do in our small town, including weekly live music events, world-class horse racing, natural mineral springs, walking trails, and golf courses.

30+ days ago

Saratoga Springs, NY

$18–$20 / hour

Set in Saratoga Spa State Park, The Gideon Putnam is a 7-minute walk from Saratoga Performing Arts Center and 7 miles from the boutique shops and restaurants of downtown Saratoga.

Delaware North Parks and Resorts is hiring seasonal Front Desk Clerks to join our team at The Gideon Putnam in Saratoga Springs, New York.

30+ days ago

Troy, NY

Our business caters to the transportation and distribution industry and is designed to provide customers with superior service through efficient administration and innovative thinking. The CSR is responsible for maintaining a positive relationship with customers and to assist customers and other R & L employees in tracking and monitoring freight movement.

19 days ago

Albany, NY

$49,763–$69,668 / year

The Help Desk Tech will assess the nature of problems and resolve basic support issues over the phone, utilizing remote access and all provided technical utilities, scripts and documentation.

This role may require access to information considered sensitive to Albany Med Health System, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes.

12 days ago

Colonie, NY

$17–$20 / hour

Our fun, fast-paced gymnastics facility for children is looking for a Front Desk Receptionist (part time) to be the welcoming face of our gym! Previous front desk, childcare, or customer service experience is a plus (but not required).

18 days ago

Schenectady, NY

$25–$36 / hour

IT help desk/call center experience, minimum required years can vary depending on highest degree level: High school diploma + 7 years. They will also address root causes of technical incidents which may require specialized entities to resolve and remain familiar with and the ability to support older technologies.

12 days ago

Hancock, MA

As the first point of contact for our guests, you’ll play a vital role in creating a warm and welcoming atmosphere while helping ensure smooth front desk operations.

Vacation Village in the Berkshires is currently looking for a Front Desk Associate to join our resort team.

30+ days ago

Pittsfield, MA

As the first point of contact for our guests, you’ll play a vital role in creating a warm and welcoming atmosphere while helping ensure smooth front desk operations.

Berkshire Mountain Lodge is currently seeking Front Desk Associates to join our resort team.

11 days ago

Skills and attributes for success- BackupRestoration adminsupport- File Server support- User AccountMailbox administration- SoftwareHardware installation- Handheld device installationtroubleshootingsupport- Remote User setupsupporttroubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheetsdatabases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports trending analysis service level reporting process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops desktops tablet PCs printers MFPs accessories IT supplies etc. e-Mail Microsoft Office etc and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including audio systems video systems AV distribution systems computer hardware and software control programming microphones amplifiers encrypted wireless microphone systems digital recording and computervideo interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams set-up operations for audio mixing boards and facilitatemonitorrecord online meeting sessionsQualifications- One year or more Adobe Connect or related online meeting center set-up experience.

30+ days ago

Wonder Plaza

$45,000–$51,600 / year

This IT support professional will serve as the first line of support for all faculty, staff and student information technology issues and work with available resources, hardware, and software vendors to provide effective solutions, break/fix, and problem resolution.

BASIC FUNCTION:

We are seeking a Service Desk Support Technician to provide Tier 2 support to the ETS Service Desk and manage tickets using our ServiceNow system.

12 days ago

Albany, New York

p>We are hiring a Part-Time Front Office Associate (Friday and Saturday evenings) to welcome guests, manage reservations, handle check-ins and check-outs, and deliver outstanding customer service. Maine Course Hospitality Group is a hospitality company built on Fun, Family, Integrity, and Respect.

22 days ago

Albany, New York

strong>Maine Course Hospitality Group is a hospitality company built on Fun, Family, Integrity, and Respect.

Front Office Associate.

29 days ago

Albany, New York

div>

At Goldfish Swim School we are not only passionate about building confident lifelong swimmers, we are also passionate about building the careers of our team members.

We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust.

30+ days ago

Albany, NY

$25–$30 / hour

strong>As the IT Help Desk Technician, you would:

Respond to incoming inquiries, assess problems and issues with IT equipment and applications, and help resolve these issues via phone or ticketing system;
Perform daily, end-of-month, end-of-quarter and year-end computer operations tasks;
Deploy, troubleshoot and/or configure endpoints, peripherals and banking equipment;
Monitor systems and report exceptions and status to appropriate technology owner;
Perform preventative maintenance routines, backups and alternate computer operations testing;
Transfer data files and reports into a predefined repository;
Create and maintain computer operations checklists and workflow diagrams. Reputable, long-standing, and well-regarded local financial institution, with Community at the heart of its mission, is seeking several IT Help Desk Technicians to join their team.

14 days ago

Latham, NY

While building an extensive portfolio of 50 hotels, we've partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence.

30+ days ago

Latham, NY

$17.25 / hour
Part time

While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence.

30+ days ago

Saratoga Springs, NY

li>Perform various administrative tasks supporting management, i.e. room forecasting, processing of guest billing issues, recordkeeping of service trends, cash drawer/deposit reconciliation, accurate inventory of supplies, processing department payroll and handling any accounting and purchasing functions. Responsibilities include assisting with hiring and training associates; planning, assigning, and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.

14 days ago

Albany, NY

At Goldfish Swim School we are not only passionate about building confident lifelong swimmers, we are also passionate about building the careers of our team members. Maintains cleanliness of the front desk area, snack shack area, changing areas, restrooms, and observation area.

30+ days ago

Latham, NY

Join Allied Universal at a professional financial institution location as a Front Desk Officer, where you will welcome visitors, manage access, support security-related procedures, and provide outstanding customer service and communication.

What You'll Do:

Provide customer service to clients, employees, and visitors by carrying out site-specific procedures, front desk protocols, and when appropriate, emergency response activities at a financial services location.

5 days ago

Saratoga Springs, NY

$23–$25 / hour

This includes referring major problems to other IT staff, recording relevant information, logging unresolved calls and emails into the Help Desk ticket system, and assigning tickets to IT staff based on organizational guidelines. These include diagnosing problems and troubleshooting the latest Windows and Macintosh Operating Systems and related hardware, Smartphones and Tablets (iOS, Android), and productivity suites, such as Microsoft Office.

30+ days ago

$20–$22.92 / hour

From day one, youll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

25 days ago

Hudson, New York

$16–$17 / hour

p style="margin-bottom:12pt">As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” member experience!

All of our Team Members at Planet Fitness share one thing in common – a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone®.

30+ days ago

Saratoga Springs, NY

$24–$26 / hour

Located in Saratoga Springs, New York, there's so much to do in our small town, including weekly live music events, world-class horse racing, natural mineral springs, walking trails, and golf courses. Set in Saratoga Spa State Park, The Gideon Putnam is a 7-minute walk from Saratoga Performing Arts Center and 7 miles from the boutique shops and restaurants of downtown Saratoga.

30+ days ago

Albany, New York

style="min-height:1.5em">3+ years of experience in administrative, operations, or healthcare roles, with a proven track record of operating with high autonomy, staying exceptionally organized, and executing with high expectations. We’ve been nationally recognized for clinical excellence and innovation for several years — recent awards include the Fast Company 50 Most Innovative Companies (2022) and Behavioral Health Business Companies to Watch Award (2024).

7 days ago

p>Benefits: Barry University offers a comprehensive benefits package to full-time employees that includes health, dental, vision, life insurance, retirement, tuition assistance, paid time off and work/life balance initiatives such as wellness programs, spirituality in the workplace, and training and development.

Essential Functions:

Registration and discharge of patients:

Scheduling appointments, surgeries, and diagnostic procedures, confirming appointments.

30+ days ago

Schenectady, New York

SPORTIME clubs are state-of-the-art, yet affordable, and feature the best tennis, pickleball, sports and camp facilities and programs, including the John McEnroe Tennis Academy (JMTA) and SPORTIME Volleyball Club (VBC). SPORTIME currently offers 192 indoor and outdoor tennis courts and 131 pickleball courts, as well as rinks, turf, camps, gyms and more, at sites across Long Island, in NYC, in Westchester and in the NY Capital Region.

30+ days ago

Clifton Park, NY

p>You'd be a great fit if you are:

An Empathetic Service Professional: When a claim is received, you skillfully pick up the phone and use your customer centricity and problem-solving skills to confidently assure our customers that you are there to guide them through the process. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role.

30+ days ago

Albany, NY

$18.50–$23.90 / hour

p>Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.

20 days ago

Albany, New York

p>The Senior Registration Associate is responsible for performing and overall coordination of clerical duties related to the efficient and service-oriented operation of a medical practice. The Senior Registration Associate will perform all job functions in a courteous and professional manner consistent with the mission and core values of St Peter’s Health Partners Medical Associates.

14 days ago

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Customer Service Desk Jobs in Albany, NY

Front Desk Reception Full Time Busy Medical ACPT

Front Desk Customer Service Representative Goldfish Swim School - Clifton Park

Service Desk Analyst Union College

Patient Service/Front Desk Coordinator MyEyeDr.

IT Service Desk Manager First Financial Bankshares Inc

Service Desk Support Specialist The New York Racing Association Inc.

R&I Managed Services Deals Desk Senior Manager PricewaterhouseCoopers LLP

Patient Service/Front Desk Coordinator MyEyeDr Inc

Service Desk Manager Union College

ShopRite - Customer Service/Courtesy Counter Clerk (Janson NY) Salary Range $17.00 - $17.35/hr Shop-Rite Supermarkets Inc

Customer Service Lead (SDL Leadership) ASM Research, An Accenture Federal Services Company

Customer Service Support Associate - Bob Squad Bob's Discount Furniture Inc

Customer Service Representative Equal Vision Records, Inc.

Customer Service Rep(03303) - 267 Newscotland Ave Domino's Pizza Inc

Customer Service Rep (03049) - 167 Route 7 Domino's Pizza Inc

Overnight Front Desk Clerk DelMonte Hotel Group

PM Front Desk Clerk DelMonte Hotel Group

Front Desk Clerk DelMonte Hotel Group

Hotel Front Desk Clerk DelMonte Hotel Group

Part-time Overnight Front Desk Clerk DelMonte Hotel Group

Front Desk Clerk and Night Auditor, The Gideon Putnam Delaware North Companies Inc

Front Desk Clerk, The Gideon Putnam Delaware North Companies Inc

Customer Service Clerk R+L Carriers Inc

Help Desk Tech II - M-F, 2nd Shift Albany Medical Center

Front Desk Receptionist Twist 'N Flip Gymnastics

Help Desk Analyst- Top Secret Clearance Required IMG Information Management Group, Inc.

Front Desk Associate (2nd Shift) Vacatia

Front Desk Associate (AM & PM) Vacatia

Senior Help Desk Technician II Contact Government Services LLC

Senior Help Desk Technician Contact Government Services LLC

Help Desk Technician Howard University

Front Desk Associate- (Friday and Saturday nights) Albany Residence Inn

Front Desk Associate- Weekend Mornings Albany Residence Inn

Front Office Associate.

Front Desk Representative Colonie

IT Help Desk Technicians Nesco Resource, LLC

Hotel Front Desk Agent Buffalo Lodging Associates LLC

Hotel Front Desk Agent Buffalo Lodging Associates, LLC

Front Desk Supervisor DelMonte Hotel Group

Front Desk Representative Goldfish Swim School - Colonie

Security Officer Concierge Desk Allied Universal

Help Desk Support Specialist Skidmore College

Front Desk Agent Vail Resorts Inc

Front Desk Associate Planet Fitness

Hotel Front Desk Supervisor, The Gideon Putnam Delaware North Companies Inc

Front Desk Coordinator (Full-Time - Albany, NY) Brightline

Front Desk Office Assistant, Mercy Podiatric Clinic Barry University

Front Desk Attendant Sportime Clubs

Auto Claims Desk Adjuster Hybrid Liberty Mutual Holding Company Inc

Front Desk Registration Senior Trinity Health

Senior Front Desk Associate- Urology Trinity Health

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