Customer Service Specialist Jobs in Albany, NY
Waste Connections
$21.5
Clifton Park, NY
Interacting with customers and Waste Connections employees to determine service requirements, resolve problems or complaints, and seeks cost-effective, safe environmentally sound solutions to service issues. One where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day.
Best Buy
$16 - $20.57
Albany, NY
We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes. What you’ll doEngage with customers in your department to support the customer experience, complete transactions, drive profitable growth and achieve sales goals.
Office of Temporary and Disability Assistance
$62088 - $68630
Albany, NY
NON-COMPETITIVE QUALIFICATIONS: Four years of paraprofessional or professional experience* providing services to individuals in need of and/or eligible for social services programs or implementing/administering programs regulated by the New York State Office of Temporary and Disability Assistance, the New York State Office of Children and Family Services, the New York State Office for People With Developmental Disabilities, the New York State Office of Mental Health, the New York State Office of Addiction Services and Supports, or the New York State Department of Health. Processes requests for administrative hearing records, Fair Hearings, Homebound Hearings from appellants/representatives, Intentional Program Violations Hearings, and waiver of appearance requests from local social services districts and its agents; schedules hearings; prioritizes hearings in accordance with federal and state regulations, law and court decisions; manages workflow at hearing locations; and conducts other matters regarding the administrative hearing process.
Office of Temporary and Disability Assistance
$61702 - $68693
Albany, NY
NON-COMPETITIVE QUALIFICATIONS: Four years of paraprofessional or professional experience* providing services to individuals in need of and/or eligible for social services programs or implementing/administering programs regulated by the New York State Office of Temporary and Disability Assistance, the New York State Office of Children and Family Services, the New York State Office for People With Developmental Disabilities, the New York State Office of Mental Health, the New York State Office of Addiction Services and Supports, or the New York State Department of Health. Processes requests for administrative hearing records, Fair Hearings, Homebound Hearings from appellants/representatives, Intentional Program Violations Hearings, and waiver of appearance requests from local social services districts and its agents; schedules hearings; prioritizes hearings in accordance with federal and state regulations, law and court decisions; manages workflow at hearing locations; and conducts other matters regarding the administrative hearing process.
Jobot
$55000 - $60000
Albany, NY
Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Patient Advocate Specialist: The Patient Advocate Specialist will provide education to hospital patients on unique health insurance options to best suite their healthcare needs.
Sinclair Broadcast Group
Schenectady, NY
The Company owns, operates and/or provides services to 178 television stations in 81 markets affiliated with all major broadcast networks; owns Tennis Channel, the premium destination for tennis enthusiasts; multicast networks CHARGE, Comet, ROAR and The Nest. By identifying new opportunities, building strong client relationships, and delivering impactful solutions, you'll showcase how our multi-media content platforms and digital assets can drive meaningful results for our partners.
The Computer Merchant, LTD.
$34 - $36.5
Loudonville, NY
While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. • Perform basic and advanced levels of document review to identify current case status, legal research, and case management and ensure case progress through workflow.
Orkin
$20 - $24
Pittsfield, Massachusetts
Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers. Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate.
Sherwin-Williams Company
Latham, NY
Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
Domino's
Lee, MA
The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or over the phone. Greet customers and provide them with a positive, engaging experience with your personality, professionalism and performance.
Nova Travels
Albany, NY
We are seeking a detail-oriented and customer-focused Travel Client Experience Specialist to support clients throughout the planning and preparation of their travel experiences. This role is essential in ensuring that travelers feel informed, supported, and confident, while consistently delivering a high-quality customer experience.
Ethos Veterinary Health
Latham, NY
As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers.
Protective Industrial Products
$19 - $22
Latham, NY
A Problem Solver – You aren’t afraid to jump in and diagnose and resolve problems utilizing department tools, resources, and business judgment, resulting in increased customer confidence with PIP products. This position is responsible for managing general customer concerns which may include mis-shipments, returns, and pricing discrepancies; escalating as needed to ensure issues are handled in a timely manner.
U-Haul
$15 - $17
Pittsfield, MA
The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.
Bilinski Sausage Co.
Albany, NY
This role combines the critical functions of processing customer orders accurately and analyzing supply chain operations to optimize performance and efficiency. The ideal candidate will thrive in a fast-paced environment, be highly organized, and possess strong analytical and problem-solving skills.
UNAVAILABLE
$17.6 - $21.9
Albany, NY
Handle a high volume of incoming calls ensuring customer service quality, efficiency, and accuracy at all times• Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service• Utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities• Present a professional, confident and enthusiastic image to develop trusting relationships with all customers• Effectively manage customer account data which includes setting up new accounts and maintaining related data. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states.
Ballston Spa National Bank
Ballston Spa, NY
Thirteen full-service banking offices coupled with digital banking services provide products and services geared towards meeting the needs of the markets we serve. You will respond to support tickets through the internal system regarding cash management servicing needs, as well as complete daily and weekly reviews of customer activity with a focus on fraud prevention.
Ballston Spa National Bank
Ballston Spa, NY
Thirteen full-service banking offices coupled with digital banking services provide products and services geared towards meeting the needs of the markets we serve. Ballston Spa National Bank (BSNB) is looking to hire a SeniorCustomer Support Specialist to support our growing Customer Support Operations department!
7-Eleven
$17
Clifton Park, New York
Responsibilities:Provides positive, personalized customer service by greeting each customer in a friendly manner, assisting with purchases, suggestively selling, and making sure products are available for purchase. Runs a Point of Sale (POS) system and monitors customer lines to expedite the sales process; interrupts all other activity when customer service is needed.
Highmark Health
Albany, NY
In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy._. _Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations.
Suburban Propane
$17.6 - $21.9
Albany, New York
Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. As a Customer Relations Specialist, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls which involve resolving issues, determining customer needs, offering appropriate products and services, closing sales and maintaining accurate customer records.
TTEC
Malta, NY
Webcam participation is expected during all instructor‑led TTEC and client‑required training, either throughout the session or at designated times, and is encouraged during coaching sessions to support meaningful connection and collaboration. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
Enterprise Holdings
Pittsfield, MA
Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services which includes offering optional protection products, upgrades, fuel options and other additional equipment. The Seasonal Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers.
SPECTRUM
$20 - $27.8
Schenectady, NY
Experience: 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call center. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach.
New York Racing Association Careers
$24.03 - $32.44
Saratoga Springs, New York
The Service Desk Support Specialist conducts routine tasks for the Service Desk Support team, following established processes under general supervision to ensure accuracy, timeliness, and quality of work. Contributes to completion of tasks for the support function of the Service Desk Support team, and follows routine administrative processes to ensure accuracy, timeliness, and quality of deliverables.
Pearl Interactive Network
Albany, NY
While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk or hear. The CSR will handle a high volume of inbound calls, demonstrate excellent communication skills, and deliver a positive customer experience while adhering to company policies and compliance requirements.
Affinity Group
Albany, NY
Support the Account Managers/Business Managers and in any way necessary to keep an open line of communication between the clients and customers . Enter all orders into Foodmark system so Affinity is fully knowledgeable of orders, volume, invoices, and commissions.
Cardinal Health
$15 - $22.58
Albany, NY
Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
Cardinal Health
$15.75 - $18.5
Albany, NY
Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
Prime Storage Group
$18 - $20
Saratoga Springs, New York
With $6.7 billion in assets under management, Prime Group is among the largest private owners and operators of self-storage properties globally, with a portfolio of 320+ self-storage assets across 28 U.S. states, three Canadian provinces, and the U.S. Virgin Islands, totaling 24+ million rentable square feet. The firm’s 21-person senior leadership team is supported by specialized teams across sourcing and acquisitions, asset and portfolio management, compliance and legal, property management, information technology, transactions and financing, marketing, accounting, training, and other core functions.
Channel Partners
Schenectady, New York
A basic toolkit includes a multi-screwdriver, torx security bit set, hammer, cordless drill, allen wrench, box cutter, rubber mallet, socket set, needle nose pliers, precision wire cutters, crescent wrench, easy off, putty knife, microfiber cleaning cloth, and goo gone. At A Glance: If you enjoy completing independent projects, are interested in collaborating with renowned consumer electronics brands, and don’t want to be stuck at a desk all day, then our Retail Merchandising Specialist position is perfect for you!
NECI
$55000 - $59000
Clifton Park, NY
Coordinate with supply chain, production, quality, finance, and sales on matters including but not limited to order status, requests to expedite/prioritize orders, specialist shipping instructions, contracts, credit issues, pricing discrepancies, and product availability. Determine accurate shipping and delivery dates based on system-generated commitment dates, available inventory, sales forecasting, product lead-time, carrier routing calculations, and customer deliver and method shipment requests for all items ordered.
Orkin
$22 - $27
Pittsfield, Massachusetts
Candidates must meet physical job requirements and safely perform the job duties with or without accommodations: Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time. Continuous Learners: Comfortable with Excel, Microsoft Office, and new systems—always ready to expand technical skills to improve performance.
W.B. Mason
Albany, NY
Mason, we deliver more than just office essentials-we deliver tailored service, trusted partnerships, and everything a workplace needs to run smoothly, from furniture and supplies to janitorial and food service products. If you've worked in hospitality, retail, or customer service-and loved it-but you're looking for more growth, better pay, and real career opportunities, this is your moment!
General Dynamics Mission Systems, Inc
$107330 - $116135
Pittsfield, MA
We’ll rely on you to identify costs and bidding/estimating strategies ensuring all cost/schedule risks are clearly identified and understood by management, as well as assist in detailed proposal analysis with proposal management team. General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation.
Intermountain Health
$26.93 - $40.98
Albany, NY
This role plays a key part in CMS Stars initiatives, including but not limited to medication adherence, MTM (Medication Therapy Management), SUPD (Statin Use in Persons with Diabetes), and other targeted projects aimed at improving CMS Star Ratings. + Frequent interactions with providers, colleagues, customers, patients/clients and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
MOLARI Employment and HealthCare Services
Pittsfield, MA
This role is ideal for a highly organized, customer-focused professional who can manage front office operations while supporting housing services and community programs. This position plays a key role in creating a welcoming, responsive, and accessible experience for individuals seeking housing assistancewhether in person, by phone, or online.
BDS Connected Solutions, LLC.
Schenectady, New York
A basic toolkit includes a multi-screwdriver, torx security bit set, hammer, cordless drill, allen wrench, box cutter, rubber mallet, socket set, needle nose pliers, precision wire cutters, crescent wrench, easy off, putty knife, microfiber cleaning cloth, and goo gone. At a Glance: If you enjoy completing independent projects, are interested in collaborating with renowned consumer electronics brands, and don’t want to be stuck at a desk all day, then our Retail Merchandising Specialist position is perfect for you!
General Dynamics Mission Systems, Inc
$74714 - $80842
Pittsfield, MA
General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. The Facilities Project Specialist & Move Coordinator manages facility-related projects and workplace relocations, ensuring seamless transitions completed on time, and according to specifications.
Cardinal Health
$67600 - $96510
Albany, NY
The ideal candidate will be a skilled communicator and tactician with strong digital acumen who can support campaign development, web updates, email creation, and day-to-day marketing operations in a regulated healthcare environment. + Develop clear, consistent, and brand-aligned messaging across all communication channels—email, website, landing pages, print letters, internal scripts, SMS, and automated customer responses.
Girl Scouts of Northeastern New York
Albany, NY
You will lead a team of Member Support Specialists and collaborate closely with organizational leaders, program teams, IT partners, and external vendors to strengthen the overall customer experience. At Girl Scouts of Northeastern New York, we work every day to empower girls, strengthen communities, and create meaningful experiences for our members and volunteers.
Casella Waste Systems, Inc.
Clifton Park, New York
Position Summary: The Sales Account Specialist develops sales materials and implements account strategies to support the Resource Solutions Business Development team in creating additional sales opportunities and ensuring new and existing nationwide industrial, institutional, commercial, and municipal business accounts receive excellent service and innovative solutions to meet their unique needs. Key Responsibilities: Serves as the key liaison between Strategic Account Managers, Business Development, and internal support teams to gather deal structure and pricing details, ensure accurate setup in CORE/AMCS and related systems, and facilitate clear exchange of customer information to support accurate invoicing.
GCOM Software LLC
$70 - $75
Albany, NY
For example, our technology: Facilitates access to nutritious food for children of mothers participating in the WIC program Supports first responders in reducing opioid overdoses within their communities Empowers colleges and universities to identify and thwart financial aid fraud Equips teachers with valuable insights to identify students requiring additional support Enhances efficiency for state tax agencies, leading to 99% faster return processing and quicker refunds for taxpayersWith a focus on Tax & Revenue, Health & Human Services, and Justice & Public Safety, Voyatek combines the scale to support large complex projects with the agility and accessibility of a boutique solutions provider. Key Responsibilities:Daily activities will include, but are not limited to: Middleware Administration - Perform Installation, Maintenance, Configuration and monitoring of middleware products within the IES Platform such as Application Servers, Portal Servers, Case Management, Business Process Manager, Business Rules Engine & API Management Products.
GCOM Software LLC
$90 - $95
Albany, NY
For example, our technology:Facilitates access to nutritious food for children of mothers participating in the WIC programSupports first responders in reducing opioid overdoses within their communitiesEmpowers colleges and universities to identify and thwart financial aid fraudEquips teachers with valuable insights to identify students requiring additional supportEnhances efficiency for state tax agencies, leading to 99% faster return processing and quicker refunds for taxpayersWith a focus on Tax & Revenue, Health & Human Services, and Justice & Public Safety, Voyatek combines the scale to support large complex projects with the agility and accessibility of a boutique solutions provider. Maintenance, enhancement, designing of databases, physical database models, and performance tuningPerforming short and long-range planning needs for databases, focusing on performance and sizing characteristics to determine upcoming storage, CPU memory, and network needs.
Girl Scouts of Northeastern New York
Albany, NY
GSNENY is seeking a Membership Operations Specialist to ensure smooth, accurate membership processes and provide exceptional customer service throughout the membership journey. At GSNENY, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you are excited about this role but your experience doesn’t align perfectly, we encourage you to apply.
Transfinder
$62500 - $70000
Albany, NY
Analytical and Technical Problem Solving: Identifies and resolves complex client issues by approaching an issue from multiple angles and testing possible solutions through a Quality Assurance (QA) or User Acceptance Testing (UAT) environment. Ensures the bug resolution process is thorough with quality documentation of existing versus expected functionality, working with cross-team members to confirm software behavior as part of the troubleshooting steps.
General Dynamics Mission Systems, Inc
$84764 - $91717
Pittsfield, MA
Prepares reports on supplier performance & key metrics in quality/schedule/cost for management review Responsible for business area financial commitments related to material salesYearly and Quarterly plans are developed working with Material Planning, CAMs and DPMOs. The surrounding area is a cultural center for arts and theater, including established venues such as Tanglewood, Mass Museum of Contemporary Arts, The Clark Art Institute and the Norman Rockwell Museum, to name a few.
General Dynamics Mission Systems, Inc
$86500 - $92500
Pittsfield, MA
In our highly collaborative and global environment, you’ll analyze the effects of projects upon various areas such as Engineering, Facilities, and the labor pool to determine the most practical and cost-efficient methods to obtain the required resources and participate in the tactical planning for completion of identified project segment. Essentially, you’ll perform research and engineering laboratory functions involving the layout, building, testing, troubleshooting, and repairing devices, assemblies, subsystems, and systems as well as perform technical activities which impact the proposal, system level design, detail design and manufacture of advanced electronics systems.
General Dynamics Mission Systems, Inc
$74714 - $80842
Pittsfield, MA
Utilizing your creativity and innovative engineering skills, you’ll participate in engineering teams supporting experiment design, materials, equipment setup and maintenance and related issues as well as perform research and engineering laboratory functions involving the layout, building, testing, troubleshooting and repairing of devices, assemblies, subsystems, and systems. The Software Asset Management (SAM) Project Specialist is responsible for managing program specific software assets throughout their lifecycle, ensuring compliance, optimizing license utilization, and supporting procurement processes.
General Dynamics Mission Systems, Inc
$74714 - $80842
Pittsfield, MA
Utilizing your creativity and innovative engineering skills, you’ll participate in engineering teams supporting experiment design, materials, equipment setup and maintenance and related issues as well as perform research and engineering laboratory functions involving the layout, building, testing, troubleshooting and repairing of devices, assemblies, subsystems, and systems. General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation.