Customer Service Representative Jobs in Albany, NY

TTEC

Malta, NY

Webcam participation is expected during all instructor‑led TTEC and client‑required training, either throughout the session or at designated times, and is encouraged during coaching sessions to support meaningful connection and collaboration. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

Albany ENT & Allergy Services P C

$18 - $23

Albany, NY

The Patient Accounts representative is also the primary liaison with the Allergy Department for immunotherapy billing policy compliance with respect to vials as well as payments for self pay allergy therapy. If you are looking for a new opportunity with a practice that values its employees, believes in work/life balance, and prides itself on delivering compassionate, patient-centered care, we encourage you to APPLY TODAY!

Nesco Resource

$19.95 - $24.93

Scotia, NY

We’re partnering with a growing client in its search for an Inside Sales Representative to support and expand existing customer relationships with the opportunity for growth into an Outside Sales role. This is an opportunity to join a stable, team-oriented company where your ability to build relationships and grow accounts will directly impact your success—and your earnings.

Jobot

$58000 - $65000

Latham, NY

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We have an exciting outside sales opportunity for an enthusiastic individual to develop and sell service agreements to prospective commercial clients in central and western MA as well as southern and central VT.

Medline Industries - Transportation & Operations

Albany, NY

This team sells exam gloves, durable medical equipment, incontinence products, OR kits, plastics, skin care products, textiles, bathing systems, gauze, packs and gowns, protective apparel, surgical trays, advanced wound care, surgeons’ gloves and other things used in hospitals. Bachelor’s degree and at least 2 years of quota-based sales experience demonstrating a background in cold calling, commissioned, full-cycle sales experience OR at least 5 years of quota-based sales experience demonstrating a background in cold calling, commissioned, full-cycle sales experience.

Domino's

Lee, MA

The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or over the phone. Greet customers and provide them with a positive, engaging experience with your personality, professionalism and performance.

U-Haul

$15 - $17

Pittsfield, MA

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

Waste Connections

Clifton Park, NY

Interacting with customers and Waste Connections employees to determine service requirements, resolve problems or complaints, and seeks cost-effective, safe environmentally sound solutions to service issues. One where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day.

Highmark Health

Albany, NY

In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy._. _Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations.

7-Eleven

$17

Clifton Park, New York

Responsibilities:Provides positive, personalized customer service by greeting each customer in a friendly manner, assisting with purchases, suggestively selling, and making sure products are available for purchase. Runs a Point of Sale (POS) system and monitors customer lines to expedite the sales process; interrupts all other activity when customer service is needed.

Pearl Interactive Network

Albany, NY

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk or hear. The CSR will handle a high volume of inbound calls, demonstrate excellent communication skills, and deliver a positive customer experience while adhering to company policies and compliance requirements.

SPECTRUM

$20 - $27.8

Schenectady, NY

Experience: 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call center. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach.

Enterprise Holdings

Pittsfield, MA

Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services which includes offering optional protection products, upgrades, fuel options and other additional equipment. The Seasonal Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers.

Ethos Veterinary Health

Latham, NY

As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers.

Nova Travels

Albany, NY

We are seeking a detail-oriented and customer-focused Travel Client Experience Specialist to support clients throughout the planning and preparation of their travel experiences. This role is essential in ensuring that travelers feel informed, supported, and confident, while consistently delivering a high-quality customer experience.

Cardinal Health

$15 - $22.58

Albany, NY

Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Cardinal Health

$15.75 - $18.5

Albany, NY

Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Prime Storage Group

$18 - $20

Saratoga Springs, New York

With $6.7 billion in assets under management, Prime Group is among the largest private owners and operators of self-storage properties globally, with a portfolio of 320+ self-storage assets across 28 U.S. states, three Canadian provinces, and the U.S. Virgin Islands, totaling 24+ million rentable square feet. The firm’s 21-person senior leadership team is supported by specialized teams across sourcing and acquisitions, asset and portfolio management, compliance and legal, property management, information technology, transactions and financing, marketing, accounting, training, and other core functions.

Cardinal Health

$15 - $22.57

Albany, NY

Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity._.

Enterprise Holdings

Albany, NY

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers.

Casella Waste Systems, Inc.

$21 - $22

Clifton Park, New York

Cross Borders with Alex

Albany, New York

In this 100% work-from-home role, you will assist clients with travel-related questions, provide trip support, and ensure a smooth, stress-free experience from start to finish. This position is ideal for someone who enjoys helping people, is highly organized, and is excited about working remotely in the travel industry.

Penny's Adventures

Albany, NY

Stay up-to-date with industry trends and new travel destinations to continuously improve our offerings and provide the best possible experience for our clients. You will work closely with our sales and marketing teams to ensure that our clients receive the best possible experience from start to finish.

Under Armour, Inc.

$20.63 - $28.37

Albany, NY

At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate. • Exceptional oral, written, and interpersonal communication skills including the ability to summarize and report on data, influence and negotiate, and present information to various levels within the organization.

Cintas

$45000 - $90000

Guilderland, NY

With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best.

redShift Recruiting

$19 - $20

Albany, NY

The Member Service Representative serves as a key point of contact for members, assisting with account needs, transactions, and general inquiries while maintaining a high level of professionalism and accuracy. Handle member transactions including payments, renewals, new memberships, and account updates.

Cintas

$60000 - $150000

Guilderland, NY

With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best.

Casella Waste Systems, Inc.

$20 - $22

Clifton Park, New York

Cross-trained to handle all accounts from a customer service prospective, accuracy and notes with minimal billing issues, work order report reviewed by supervisor, ability to handle problems and/or direct to management with idea for resolution, handle all calls from any customer, reliable and able to work extra time as needed, manages customer base instead of being reactive (holiday prescheduling, managing overweight hauls). Assists with training, works with Client Service Manager on billing issues, takes on additional responsibilities and asks for additional projects, reviews daily work order reports of others, handles escalations and knows who and when will need to know of the issues, supervises the team when needed.

Highmark Health

Albany, NY

Analyze and develop network retention strategies for follow up services to providers by establishing and maintaining contact and rapport with dental staff members, office managers, insurance coordinators, hygienists and dentists throughout an assigned territory by scheduling face-to-face meetings with dental offices. + Communicate and maintain effective working relationships both internally and externally (providers, dental industry, organized dentistry and dental consultants) keeping management informed on related healthcare industry issues/topics.

Redshift Recruiting LLC

$19 - $20

Albany, NY

The Member Service Representative serves as a key point of contact for members, assisting with account needs, transactions, and general inquiries while maintaining a high level of professionalism and accuracy. Handle member transactions including payments, renewals, new memberships, and account updates.

Brien Center for Mental Health

Pittsfield, MA

The CSR receives and prioritizes intake requests (crisis/urgent/routine), coordinates referrals within Brien programs and to external partners when appropriate, actively manages clinician schedules to optimize capacity, and ensures timely reminders and waitlist outreach to reduce no-shows. The Client Services Representative (CSR) delivers exceptional customer service and seamless access to Brien Center services by handling centralized scheduling, intake triage and routing, insurance eligibility/authorizations, registration, and point-of-service financial communications.

Hudson Dental Arts

$19 - $25

Hudson, New York

If you are looking to join a great team, have a background in the dental industry, are an outgoing and upbeat individual, who is extremely organized, able to work independently, and a go getter who enjoys working in a fast-paced high-volume environment - Apply Today! With a wide variety of general and cosmetic services, including orthodontics, implants, crowns, and veneers, patients of all ages have a plethora of options when it comes to improving their smiles.

Million Air

Albany, NY

The customer service manager is responsible for creating and leading a customer service team focused on providing exceptional service for all internal and external customers. Our motto, "We are Ladies and Gentlemen, serving Ladies and Gentlemen", is evident in every interaction with our customers, co-workers, and team mates.

New York State Insurance Fund

Albany, NY

Duties Description:NYSIF is seeking an Assistant Insurance Fund Services Representative to perform administrative tasks for the Claims Investigations unit as directed and overseen by an Investigator 3.Responsibilities include, but are not limited to:• Sending email notification of evidence to case managers and point people.• Minimum Qualifications:• Four years of customer service experience that required independence in both verbal and written communication responsibilities; OR• An associate’s degree or higher and two years of customer service experience as described above.

Highmark Health

Albany, NY

Pursues, researches, tracks and follows up on information regarding claim benefits, eligibility and all other aspects of business: •Acts as frontline contact for company, identifies potential problems and inconsistencies and corrects to prevent ongoing or future problems; recommends and forwards to Sr Service Representative and/or Management for review. Provides quality customer service in a high volume contact center to include providing complete, accurate and timely responses to inquires from subscribers, members, providers, internal and external customers; Adjusts claims.

Casella Waste Systems, Inc.

$80000 - $90000

Latham, New York

Seeks opportunities to increase services to existing customers and develop a fully functioning account retention program in the defined territory; plans and implements an internal growth strategy including price increases. Education, Experience & Qualifications: The successful candidate will have a bachelor’s degree in business administration or marketing, a minimum of 3-5 years sales experience, experience or interest in an environmental or sustainability field, relevant sales certifications and be legally eligible to work in the US.

Renewal by Andersen

Schenectady, New York

In the time since, we’ve helped over 35,000 happy customers to make their homes more attractive, comfortable, and energy-efficient by hiring the best team. We are very pleased to bring Renewal by Andersen’s high-quality and high-performance replacement windows and doors to our neighbors throughout the region.

Capital District Transportation Authority

Albany, NY

Ability to multitask, navigate, and successfully use Microsoft Office such as Word, Excel Outlook, many different types of specific software programs, as well as internet-based programs. Duties and Responsibilities:Operate a multiline phone system to answer all incoming phone calls and provide accurate information regarding all CDTA services, fares, and programs.

SPECTRUM

$18 - $23.65

Albany, NY

Achieving and surpassing goals to achieve and exceed sales targets through effective telephone-based selling techniques and prompt, efficient handling of inbound sales calls. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year!

Million Air

Albany, NY

The Line Service Professional plays a vital role to our daily operations and will provide an elite level of customer service to crew and passengers on the ground by fueling and positioning aircraft, assisting with luggage and effectively communicating on the radio with customer service representatives. Coordinate with coworkers, clients and vendors to provide ground services for general aviation aircraft, such as fueling, lavatory, ground power and potable water services, delivering catering.

Mavis Tire Supply LLC

Schenectady, NY

Exceptions or modifications to certain job duties and/or expected schedules may be provided for an employee who needs a reasonable accommodation for: (a) a sincerely held religious belief, observance or practice that conflicts with the expected schedule for a position; or (b) an otherwise qualified individual with a disability, unless such accommodation poses an undue hardship on our business, in accordance with applicable federal, state and local laws. We also will endeavor to provide reasonable accommodation for a job applicant's or an employee's sincerely held religious beliefs, observances, or practices that conflict with a work requirement unless the accommodation poses an undue hardship to our business, in accordance with applicable federal, state and local laws.

Milton CAT

$18 - $24

Clifton Park, New York

Parts Counter Sales Representatives are the front-line in customer service, placing parts orders, assisting customers with technical questions, and acting as a one-stop-shop for customer parts needs. Responsibilities include assisting customers, taking parts orders, researching technical data for the correct part or parts, and data entry.

Vertiv Corporation

$61200 - $81500

Albany, NY

Proficient in MS Office PREFERRED QUALIFICATIONS 2+ years sales or account management experience Experience working with IT resellers Experience with CRM management Proficient with MS Visio Experience with order entry tools like Oracle or Salesforce TRAVEL REQUIRED 10% The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development At Vertiv, we're on a mission to empower the people that will power the future.

First Help Financial

Albany, NY

First Help Financial, voted and certified as a “Great Place to Work” by our workforce for five years in a row, is adding a new partner to our Outside Sales department to accommodate our remarkable growth! First Help Financial (FHF) is a fast-growing and culturally diverse company in the U.S. We provide auto loans to the underserved and care for our customers and partners with exceptional service.

ADMAR SUPPLY CO INC

$50000 - $75000

Latham, NY

Developing business through means such as customer entertainment, industrial plant activity reports, sales calls, corporate marketing lists, manufacturer leads and customer referrals. Sales representative must have knowledge of Admar product offerings in order to assess needs of potential customers and suggest proper product offerings.

Milton CAT

$55000 - $65000

Clifton Park, New York

In this field-based role, you’ll help customers reduce operating costs and minimize downtime by promoting Caterpillar parts, preventative maintenance, and repair solutions. You’ll serve as the primary liaison between customers and Milton CAT, driving sales and building long-term relationships across your assigned territory.

Transfinder

$62500 - $65000

Schenectady, NY

The Business Development Representative serves as a liaison between the marketing and sales teams, by seeking out potential clients, developing relationships, and setting up meetings with qualified potential clients to drive business growth. While functioning as an independent contributor, the Business Development Representative also supports the sales team in achieving both team and corporate objectives, such as increasing the number of new clients and meeting revenue targets.

Milton CAT

$125000 - $165000

Clifton Park, New York

The Representative drives revenue within their designated market by developing business relationships and providing customer focused solutions to our customers for Power Generation, Compressed Air, and Climate Control challenges in industries including Electrical, Mechanical, Sewer/Water/Municipal, Underground and General Contractors, Pipelines, Utilities and Industrial Facilities, Mining/Quarries, Entertainment and Special Events. They are subject matter experts and consultants for internal and external customers in the application of our fleet generators, compressors, power distribution, and HVAC including AC & Chillers.

Andrew Meier Inc.

$75000 - $90000

Missouri, Columbia

Implement marketing strategies including, but not limited, to cold calling and networking to connect with potential clients while simultaneously maintaining a portfolio of current clients. Candidates within 6 months or less of degree completion will be considered, as will candidates with less than 4 years of professional work experience who have relevant or specialized outside sales experience.

Tyler Technologies Inc.

$33733 - $44386

Latham, NY

LocationLatham, New York | Plano, Texas | Falmouth, MaineTravel0-5%Responsibilities- Identify and generate leads, schedule Account Executive presentations through cold calling and relationship building and support other sales initiatives- Collaborate with Account Executive to assure follow up and support to client leads is timely and thorough- Meet monthly goals in accordance with business plan- Attend tradeshows and conferences as needed- Work with Account Executive to manage opportunities throughout the sales process as needed- Handle inbound inquiries on all VersaTrans products and servicesQualifications- Bachelor's Degree or equivalent work experience- Excellent organizational and time management skills- Highly motivated with the ability to successfully work independently and within a team environment- Well-developed logical thinking and reasoning skills.- As a representative for Tyler Technologies' (NYSE: TYL) VersaTrans product line, the sales associate partners closely with the Regional Account Executive to increase customer base through new business to new and existing accounts.