2,781 Results for

Customer Experience Manager Jobs in Richmond, VA

Jobs

Richmond, VA

$130,000–$180,000 / year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. In this role, you will oversee project operations, financial performance, scheduling, team leadership, and client relationships while ensuring projects are completed safely, efficiently, and on schedule.

4 days ago

Richmond, VA

$150,000–$200,000 / year

Bachelor’s degree in a related field (Project Management, Construction Management, Business, Engineering, etc.), paired with industry experience OR an overall appropriate combination of certification(s), experience, and education (journeyman or master electrician’s license). Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.

6 days ago

Richmond, VA

$75,000–$82,000 / year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. This role is ideal for a sales leader who thrives in a fast-pace environment, understands the cultural nuances of commerce, and can deliver strategic solutions that drive revenue and long-term customer loyalty.

6 days ago

Richmond, VA

$115,000–$140,000 / year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The organization is known for delivering high-quality projects from preconstruction through closeout, with a strong emphasis on collaboration, accountability, and long-term client relationships.

4 days ago

Richmond, VA

$100,000–$150,000 / year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.

4 days ago

Richmond, VA

$80,000–$105,000 / year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. With a collaborative and hands-on approach, this company is known for maintaining strong relationships with owners, architects, engineers, and trade partners while consistently delivering projects on schedule and within budget.

6 days ago

Richmond, VA

$99,500–$99,500 / year

li>Build and maintain strong working relationships with 7-Eleven Field Operations Advisors (FOAs) and field leadership teams to support executional alignment and account objectives. The Associate assists in customer engagement, internal alignment, and day-to-day account operations to help drive volume, revenue, and overall account performance.

30+ days ago

RUTHER GLEN, VA

li>Lead the charge on profit management by overseeing processes such as shrink indicators, lottery, stock audits, vendors, car wash operations and retail waste.

In this role, you’ll work behind- the-scenes to ensure that top-tier customer-service procedures are in place at every corner of our stores!

Today

RICHMOND, VA

You’ll get it, with the chance to manage the entire food service program, including: inventory, preparation, promotion, production, service AND sales, while also stepping up as a leader of day-to-day operations in the Store Manager’s absence. In this role, you’ll work behind- the-scenes to ensure proper staffing, products, customer service, food prep and kitchen execution is in place to make every order PERFECTION!

Today

Richmond, VA

This is an individual contributor role (no direct reports) serving as the compliance subject matter expert for marketing, distribution, and direct-to-consumer (telesales) activities for LTCi products, and providing compliance guidance during new product development and enhancements.

Develop and maintain playbooks, checklists, and guidance for common marketing and sales use-cases (e.g., required disclosures, comparative/claims language, testimonials, lead-gen, and senior-focused communications).

14 days ago

Richmond, VA

$24–$30

This is a hands-on leadership role responsible for ensuring the facility runs smoothly, safely, and efficiently while providing a high level of service to internal stakeholders. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs.

3 days ago

COLONIAL HEIGHTS, VA

p style="margin:0px">Being a store manager isn’t just about hosting weekly management meetings and ensuring stores are staffed, though those ARE some big parts of the job! Even more importantly, this role takes the lead on creating an upbeat, positive work environment for their work fam that ALWAYZ puts our customers first!

Today

Richmond, VA

$45,000–$75,000

p> Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

the individual’s skill sets, experience and training;
licensure and certification requirements;
office location and other geographic considerations;
other business and organizational needs.
Canadian residents may access our policies in English here and in French here.

4 days ago

Richmond, VA

$45,143.26–$108,746 / year

Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. May require the ability to work more than eight hours per day in the confined quarters of a construction trailer, the ability to operate a motor vehicle, read plans, climb stairs and ladders, bend, stoop, reach, lift, move and/or carry equipment which may be in excess of 50 pounds.

10 days ago

Richmond, VA

$104,327–$156,491 / year

Being part of the LEGO Group also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to "inspire and develop the builders of tomorrow.". The LEGO Group carefully considers a wide range of compensation factors, including but not limited to prior experience, skills, expertise, location, internal equity, and other considerations permitted by law.

Today

Richmond, VA

Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.

Today

Rockville, VA

Today

Rockville, VA

To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door.

Today

Richmond, VA

$142,681–$214,021 / year

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Manage Team & Efficient Quality Lab Processes:  Supervise engineers and technicians while ensuring efficient lab processes, including metrology, reliability testing, and visual inspection functions. Through strategic leadership and collaboration with cross-functional teams, the manager supports the organization's commitment to delivering safe, reliable, and high-quality products worldwide.

Today

Rockville, VA

If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. You will navigate between managing preventative maintenance programs, coordinating with operations teams, and responding to emergencies that require quick, decisive action while also balancing proactive planning with real-time problem resolution.

Today

Rockville, VA

You'll partner with Operations leadership to weave safety into the fabric of our daily operations, using data-driven insights to create innovative solutions that reduce risk and enhance productivity. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.

Today

Richmond, VA

$115,803–$173,705 / year

li>

Manufacturing Design & Implementation is a global team of project managers, technology experts, and specialists with a diverse set of backgrounds and deep operational knowledge. The LEGO Group carefully considers a wide range of compensation factors, including but not limited to prior experience, skills, expertise, location, internal equity, and other considerations permitted by law.

Today

RICHMOND, VA

$81,685–$105,710

What You Bring:

Previous experience facilitating communication between sales, culinary, and front-of-house teams to ensure timely and accurate fulfillment of all orders, including last-minute needs, efficiently and collaboratively. What You'll Do:
- Oversight of Sodexo resources, recipes, systems, and use of catering programs to direct daily catering events, including food production, inventory, product deliveries, invoices, and procurement operations.

Today

Richmond, VA

p>The MEP Manager oversees multiple projects; responsible for providing support to the MEP Site Operations teams at the project level in the delivery of a consistent MEP product and brand.

Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates.

3 days ago

New
Richmond, VA
p style="text-align:left">Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates.
Gather data, interpret it into meaningful information, and relay that information through clear, concise communication strategies; ability to see how pieces and processes fit into and affect the bigger picture/business model.

3 days ago

New
Disputanta, VA
$43,888–$59,050 / year
Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces.
Today

Richmond, VA
$80,000–$100,000 / year
This role is field-focused, requiring daily site visits and hands-on coordination, but also includes essential administrative responsibilities such as purchase order entry and schedule tracking. Our senior management and staff have extensive experience in real estate development, finance, economic development, project management, leasing, and property management.
10 days ago

Richmond, VA
This role contributes to the unit’s strategic planning and program development; monitors and evaluates the overall care provided to the patients; and maintains 24-hour responsibility for the unit.
Licensure, Certification, or Registration Requirements for Hire: Current RN licensure in Virginia or eligible Licensure, Certification, or Registration Requirements for continued employment: Current RN licensure in Virginia AHA BLS Certification or equivalent Experience REQUIRED: Minimum of three (3) years of clinical experience with at least one (1) year in a lead, charge or supervisory nursing role Experience PREFERRED: Experience in an academic medical center environment Experience with similar patient population in either an acute care setting or as applicable to area of practice Education/training REQUIRED: Baccalaureate Degree in Nursing from an accredited School of Nursing Education/training PREFERRED: Master’s Degree in Nursing or related field from an accredited program Certification in specialty area Independent action(s) required: All day-to-day operations of the unit and leadership of staff are handled independently. The Assistant Nurse Manager’s responsibilities include human resources management; day-to-day unit operations; regulatory compliance and risk management; and financial stewardship.
11 days ago

Richmond, VA
Remote
p>This is a 1099 independent contractor opportunity that gives you the freedom to build your own business on your schedule, backed by a proven system, hands-on mentorship, and real growth potential. We are currently seeking a Remote Sales Representative who is coachable, motivated, and passionate about helping people make confident financial decisions.
12 days ago

Richmond, VA
$45,143.26–$108,746 / year
Full time
p>Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career.
Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview | LinkedIn<https://www.linkedin.com/company/lennar/> for the latest job opportunities.
9 days ago

Richmond, VA
Full time
As a testament to our commitment to service, Globe Life companies have more than 17 million policies in force – more than any other life insurance company in the country (excluding reinsurance companies; as reported by S&P Global Market Intelligence 2023). Our mission is to provide products and services that empower our customers to help secure their financial future and protect their families in times of need.
20 days ago

VA
p>At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff!
Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).
30+ days ago

VA
li>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.
In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
29 days ago

Midlothian, VA
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early morningsApplicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Store - RICHMOND-CHESTERFIELD, VADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations.
30+ days ago

VA
$88,924–$120,046 / year
p>Bachelor's degree in recreation, history, marketing, or a related field; seven years of experience in marketing, special events, community engagement, and annual marketing campaigns; and three years of direct supervision and management experience; or an equivalent combination of training and experience. Based on the Virginia point system, record must not reflect a total of six or more demerit points within the twenty-four months preceding the anticipated hire date, or one major violation of six demerit points within the preceding thirty-six months.
30+ days ago

Richmond, VA
Built on the belief that true luxury is found in the balance of expertise, intention, and results, we exist to create an environment where skilled therapists and estheticians blend luxurious spa experiences with deep, intentional care. This role seeks a confident, hands-on leader with a strong background in spa or hospitality management who leads with integrity, supports their team with intention, and sets clear expectations through example.
30+ days ago

VA
Remote
$160,155–$177,950 / year
Alabama - Home Teleworkers, Alabama - Home Teleworkers, Arkansas - Home Teleworkers, California - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers {+ 21 more}. The Senior Manager is accountable for end-to-end execution of agent and member digital sales and service experiences within CSAA personal lines, ensuring consistent, high-quality delivery across distribution channels (AAA club agency, independent agency, direct, and alternative platforms).
30+ days ago

Richmond, VA
$65,000–$65,000
Directs subordinates to ensure timely and accurate management of all warehouse operations including safety, sanitation, shelf labels, inventory, merchandising, receiving, stocking, stacking position, order pulling, shipping and in store customer service. Bachelor’s degree (preferred but not required), Minimum 4 years management experience in food service or grocery distribution in a supermarket, club warehouse, big box or mass merchandising environment.
30+ days ago

Petersburg, VA
$69,500–$92,600 / year
With company headquarters in Memphis, Tennessee, USA, and EMEA (Europe, Middle East and Africa) headquarters in London, UK, we employ more than 65,000 team members and serve customers around the world with operations in more than 30 countries. Preferred computer data-entry experience Five or more years of customer relations experience in the containers and packaging industry required; experience in the corrugated box industry strongly preferred.
30+ days ago

New
Colonial Heights, VA
$28.85–$48.04 / hour
Our company-owned Experience stores will be a destination for attracting new customers and providing the highest level of service to our existing customers, bringing our Team of Experts to retail, where Experts and leaders are working directly with peers in Customer Service and Engineering to serve all customer needs. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ360969¶dox=1.
1 day ago

Richmond, VA
$110,000–$130,000 / year
p>• Monitor customer service performance through defined KPIs, analyze trends, and present updates to Sales Directors, Factory Managers, Accounts Receivable, and other key stakeholders. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.
30+ days ago

Richmond, VA
Healthcare Domain Knowledge Proven experience in healthcare payer or provider systems such as: Enrollment, Member & Benefits Claims processing Billing & Finance Care management and data platforms Understanding of healthcare compliance and regulatory requirements. The ideal candidate will have proven experience delivering large scale healthcare programs, working closely with cross functional teams, and ensuring projects are delivered on time, within scope, and with high quality.
9 days ago

Richmond, VA
$200,700–$229,100 / year
p>Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
• A Bachelors Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) • A Masters Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) • or an MBA with a quantitative concentration.
The Role:
In this role, you will lead the strategy and delivery of customer-facing open banking experiences for Small Business card customers, enabling where and how our customers share their external bank data with COF to power improved experiences and smarter business decision making.
30+ days ago

Richmond, VA
p>This role would best fit a PM who has a background in or experience of product-led growth and/or conversion journeys, cares deeply about creating compelling customer experiences, understands the economic levers of a subscription model, and is passionate about delivering customer and commercial value.
This Senior Product Manager position is responsible for introducing prospective customers to our proposition through product-led marketing, compelling discovery, transparent pricing and a sign-up through to trialist experience that sets customers up for success.
30+ days ago

VA
$200,700–$229,100 / year
Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field). A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration.
29 days ago

VA
$182,500–$208,300 / year
p>Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
• A Bachelors Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) • A Masters Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration.
Preferred Qualifications:
Experience translating business strategy and analysis into consumer facing digital products Experience translating complex business strategies into internal data products Experience managing Data-as-a-Product, including the development of automated dashboards and self-service analytics tools Experience with modern data stacks (e.g., Snowflake) and product analytics tools (e.g., Fullstory) to measure digital experience health.
30+ days ago

VA
$164,800–$188,100 / year
li>
Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field).
A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration.
30+ days ago

Richmond, VA
$164,800–$188,100 / year
Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelors Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field). On our team, we combine that customer-centric approach with our heritage of data-driven decision making to design, build, and test our way to best-in-class, business-grade experiences that help Small Businesses succeed.
30+ days ago

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Customer Experience Manager Jobs in Richmond, VA

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Senior Project Manager - Data Center Construction Jobot

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Assistant Project Manager - Healthcare Jobot

Associate National Account Manager Swisher International, Inc.

Assistant Manager - Hospitality - #747 Sheetz, Inc

Assistant Manager - Kitchen - #835 Sheetz, Inc

Commercial Compliance Manager (LTCi) Genworth

Facilities Manager Kforce Inc.

Store Manager - #321 - Training Associate Sheetz, Inc

Business Development Manager Vaco LLC

Area Sales Manager Lennar Corporation

OT Automation Manager LEGO Group

Area Manager II Amazon.com Services LLC

Area Manager II - Rockville, VA Amazon.com Services LLC

Operations Manager - Rockville, VA Amazon.com Services LLC

Senior Manager, Quality Molding LEGO Group

Area Maintenance Manager Amazon.com Services LLC - A57

Site EHS Manager III Amazon.com LLC

Technical Project Manager - Logistical LEGO Group

Catering Manager 4 Sodexo

MEP Manager HITT Contracting

Commercial Construction Assistant Project Manager HITT Contracting

Wendy's Restaurant General Manager Pilot Flying J

Residential Construction Project Manager Cava Companies

Assistant Nurse Manager- Unlicensed Staff- Supplemental Staffing/Float Pool VCU Health

Remote Sales Representative Reineke Agency

Area Sales Manager Lennar Homes

Sales Representative Company Confidential

Customer Experience Manager Five Below Inc

Part Time Retail Customer Experience Manager (Nights & Weekends, Must Have Open Availability) The Michaels Companies Inc

PT Nights & Weekends Customer Experience Manager The Michaels Companies Inc

Division Manager - Communications, Customer Experience, History, and Special Events County of Chesterfield Virginia

Experienced Spa Manager Scents of Serenity Organic Spa

Senior Manager, Digital Experience Delivery - Remote CSAA Insurance Group

Assistant Branch Manager - Previous Experience in Big Box Retail is Essential Carrie Rikon & Associates

Customer Service Manager International Paper Co

Experience Associate Manager T-Mobile US Inc

Customer Service Manager Alfa Laval AB

Project Manager with Healthcare Experience SPAR Information Systems LLC

Senior Manager, Product Management - Open Banking Experiences (Business Cards & Payments) Capital One Financial Corp

Senior Product Manager - Growth & Welcome Experience Tailsco Ltd

Senior Manager, Product Management - Developer Experience Capital One Financial Corp

Senior Manager, Product Management- Associate Experience Capital One Financial Corp

Manager, Product Management- Developer Experience Capital One Financial Corp

Manager, Product Management - Small Business Bank, Marketing & Acquisitions Experience Capital One Financial Corp

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