2,762 Results for

Customer Experience Manager Jobs in Richmond, VA

Jobs

New!

Richmond, VA3 days ago

$130,000–$180,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. In this role, you will oversee project operations, financial performance, scheduling, team leadership, and client relationships while ensuring projects are completed safely, efficiently, and on schedule.

New!

Richmond, VA5 days ago

$150,000–$200,000 Per Year

Bachelor’s degree in a related field (Project Management, Construction Management, Business, Engineering, etc.), paired with industry experience OR an overall appropriate combination of certification(s), experience, and education (journeyman or master electrician’s license). Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.

New!

Richmond, VA5 days ago

$75,000–$82,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. This role is ideal for a sales leader who thrives in a fast-pace environment, understands the cultural nuances of commerce, and can deliver strategic solutions that drive revenue and long-term customer loyalty.

New!

Richmond, VA3 days ago

$115,000–$140,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The organization is known for delivering high-quality projects from preconstruction through closeout, with a strong emphasis on collaboration, accountability, and long-term client relationships.

New!

Richmond, VA3 days ago

$100,000–$150,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.

New!

Richmond, VA5 days ago

$80,000–$105,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. With a collaborative and hands-on approach, this company is known for maintaining strong relationships with owners, architects, engineers, and trade partners while consistently delivering projects on schedule and within budget.

Richmond, VA30+ days ago

Full-time
Employee

Build and maintain strong working relationships with 7-Eleven Field Operations Advisors (FOAs) and field leadership teams to support executional alignment and account objectives. The Associate assists in customer engagement, internal alignment, and day-to-day account operations to help drive volume, revenue, and overall account performance.

Richmond, VA13 days ago

This is an individual contributor role (no direct reports) serving as the compliance subject matter expert for marketing, distribution, and direct-to-consumer (telesales) activities for LTCi products, and providing compliance guidance during new product development and enhancements.

Develop and maintain playbooks, checklists, and guidance for common marketing and sales use-cases (e.g., required disclosures, comparative/claims language, testimonials, lead-gen, and senior-focused communications).

New!

Richmond, VA2 days ago

$24–$30

This is a hands-on leadership role responsible for ensuring the facility runs smoothly, safely, and efficiently while providing a high level of service to internal stakeholders. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs.

New!

Richmond, VA3 days ago

$45,000–$75,000

p> Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

the individual’s skill sets, experience and training;
licensure and certification requirements;
office location and other geographic considerations;
other business and organizational needs.
Canadian residents may access our policies in English here and in French here.

Richmond, VA9 days ago

$45,143.26–$108,746 Per Year

Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. May require the ability to work more than eight hours per day in the confined quarters of a construction trailer, the ability to operate a motor vehicle, read plans, climb stairs and ladders, bend, stoop, reach, lift, move and/or carry equipment which may be in excess of 50 pounds.

New!

Richmond, VA2 days ago

p>The MEP Manager oversees multiple projects; responsible for providing support to the MEP Site Operations teams at the project level in the delivery of a consistent MEP product and brand.

Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates.

Mechanicsville, VA16 days ago
$110,000–$150,000 Per Year
The Product Support Engineer Manager is responsible for managing the Product Support Engineer team and providing expert technical support to internal parts and service departments; providing direction and assistance to Product Support Engineers and Technicians; and collaborating with Caterpillar engineers in the development of new products. In addition to base pay, the compensation package may include participation in performance-based incentive programs (e.g., discretionary or non-discretionary plans), as well as overtime eligibility depending on the role.

Mechanicsville, VA16 days ago
$80,000–$110,000 Per Year
ul>
Strong technical knowledge of power generation systems, including diesel/natural gas reciprocating engines, turbines, electrical distribution, paralleling switchgear, transfer switches, fuel systems, emissions controls, and balance of plant equipment. The CGP Project Manager is responsible for the successful planning, execution, and delivery of complex distributed power generation projects for Carter Global Power (CGP).

New!
Richmond, VA2 days ago
p style="text-align:left">Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates.
Gather data, interpret it into meaningful information, and relay that information through clear, concise communication strategies; ability to see how pieces and processes fit into and affect the bigger picture/business model.

New!
Richmond, VAToday
$75,000–$85,000
The Account Manager role involves managing the full Statement of Work (SOW) lifecycle and utilizing the Vendor Management System (VMS) to facilitate those workflow processes.
Job Description. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Richmond, VA9 days ago
$80,000–$100,000 Per Year
This role is field-focused, requiring daily site visits and hands-on coordination, but also includes essential administrative responsibilities such as purchase order entry and schedule tracking. Our senior management and staff have extensive experience in real estate development, finance, economic development, project management, leasing, and property management.

Richmond, VA10 days ago
This role contributes to the unit’s strategic planning and program development; monitors and evaluates the overall care provided to the patients; and maintains 24-hour responsibility for the unit.
Licensure, Certification, or Registration Requirements for Hire: Current RN licensure in Virginia or eligible Licensure, Certification, or Registration Requirements for continued employment: Current RN licensure in Virginia AHA BLS Certification or equivalent Experience REQUIRED: Minimum of three (3) years of clinical experience with at least one (1) year in a lead, charge or supervisory nursing role Experience PREFERRED: Experience in an academic medical center environment Experience with similar patient population in either an acute care setting or as applicable to area of practice Education/training REQUIRED: Baccalaureate Degree in Nursing from an accredited School of Nursing Education/training PREFERRED: Master’s Degree in Nursing or related field from an accredited program Certification in specialty area Independent action(s) required: All day-to-day operations of the unit and leadership of staff are handled independently. The Assistant Nurse Manager’s responsibilities include human resources management; day-to-day unit operations; regulatory compliance and risk management; and financial stewardship.

Ashland, VA10 days ago
$40,000–$50,000 Per Year
Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2025 total revenues reaching approximately $4.4 billion. Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role.

Richmond, VA11 days ago
Remote
p>This is a 1099 independent contractor opportunity that gives you the freedom to build your own business on your schedule, backed by a proven system, hands-on mentorship, and real growth potential. We are currently seeking a Remote Sales Representative who is coachable, motivated, and passionate about helping people make confident financial decisions.

Mechanicsville, VA12 days ago
$0.75–$1.25 Per Hour
The Rental Sales Representative is responsible for promoting Caterpillar equipment and Allied product rental, affecting the rental of all products assigned to the Division's rent-to-rent fleet to all customers and markets in accordance with the policies of Carter Machinery Company, Inc. We are currently offering a $5,000 sign-on bonus for Rental Sales Representative new hires, $2,500 is payable after 90 days of employment, and the remaining $2,500 is payable after 180 days of employment.

Richmond, VA8 days ago
$45,143.26–$108,746 Per Year
Full-time
p>Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career.
Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview | LinkedIn<https://www.linkedin.com/company/lennar/> for the latest job opportunities.

VA30+ days ago
p>At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff!
Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).

Richmond, VA19 days ago
Full-time
Employee
As a testament to our commitment to service, Globe Life companies have more than 17 million policies in force – more than any other life insurance company in the country (excluding reinsurance companies; as reported by S&P Global Market Intelligence 2023). Our mission is to provide products and services that empower our customers to help secure their financial future and protect their families in times of need.

VA28 days ago
li>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.
In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

Midlothian, VA30+ days ago
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early morningsApplicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Store - RICHMOND-CHESTERFIELD, VADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations.

VA30+ days ago
$88,924–$120,046 Per Year
p>Bachelor's degree in recreation, history, marketing, or a related field; seven years of experience in marketing, special events, community engagement, and annual marketing campaigns; and three years of direct supervision and management experience; or an equivalent combination of training and experience. Based on the Virginia point system, record must not reflect a total of six or more demerit points within the twenty-four months preceding the anticipated hire date, or one major violation of six demerit points within the preceding thirty-six months.

Richmond, VA30+ days ago
Built on the belief that true luxury is found in the balance of expertise, intention, and results, we exist to create an environment where skilled therapists and estheticians blend luxurious spa experiences with deep, intentional care. This role seeks a confident, hands-on leader with a strong background in spa or hospitality management who leads with integrity, supports their team with intention, and sets clear expectations through example.

VA30+ days ago
Remote
$160,155–$177,950 Per Year
Alabama - Home Teleworkers, Alabama - Home Teleworkers, Arkansas - Home Teleworkers, California - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers {+ 21 more}. The Senior Manager is accountable for end-to-end execution of agent and member digital sales and service experiences within CSAA personal lines, ensuring consistent, high-quality delivery across distribution channels (AAA club agency, independent agency, direct, and alternative platforms).

Richmond, VA30+ days ago
$65,000–$65,000
Directs subordinates to ensure timely and accurate management of all warehouse operations including safety, sanitation, shelf labels, inventory, merchandising, receiving, stocking, stacking position, order pulling, shipping and in store customer service. Bachelor’s degree (preferred but not required), Minimum 4 years management experience in food service or grocery distribution in a supermarket, club warehouse, big box or mass merchandising environment.

VA9 days ago
$190,800–$300,300 Per Year
As an Oncology Customer Team Leader (CTL), you will manage and lead a team of Oncology Sales Representatives/Specialists that engage with customers to uncover and address their needs, and educate key stakeholders about our oncology products, and communicate to the broader oncology community.
Collaborate with Oncology Sales organization, including peer CTLs, Key Account Managers, and the extended team including alliance partners to ensure a cohesive customer experience and effective sales execution.

Richmond, VA30+ days ago
$110,000–$130,000 Per Year
p>• Monitor customer service performance through defined KPIs, analyze trends, and present updates to Sales Directors, Factory Managers, Accounts Receivable, and other key stakeholders. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.

Petersburg, VA30+ days ago
$69,500–$92,600 Per Year
With company headquarters in Memphis, Tennessee, USA, and EMEA (Europe, Middle East and Africa) headquarters in London, UK, we employ more than 65,000 team members and serve customers around the world with operations in more than 30 countries. Preferred computer data-entry experience Five or more years of customer relations experience in the containers and packaging industry required; experience in the corrugated box industry strongly preferred.

New!
Midlothian, VA1 day ago
Smile and maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, easy, flexible and friendly customer service all while creating a positive shopping experience for customers. • Supervise the performance of all duties and responsibilities of department associates; provide ongoing performance management training and conduct timely formal performance appraisals for direct reports.

Richmond, VA8 days ago
Healthcare Domain Knowledge Proven experience in healthcare payer or provider systems such as: Enrollment, Member & Benefits Claims processing Billing & Finance Care management and data platforms Understanding of healthcare compliance and regulatory requirements. The ideal candidate will have proven experience delivering large scale healthcare programs, working closely with cross functional teams, and ensuring projects are delivered on time, within scope, and with high quality.

Richmond, VA21 days ago
Supervise entire office team and all community assistants, providing leadership that translates to an exceptional resident experience - from prospective resident to lease renewal - by overseeing all leasing, marketing, and administrative operations for property. Skills in leasing and marketing, customer service, facility management, budgeting, supervision, business administration, public relations, residence life, and a combination of business and student development skills.

Richmond, VA30+ days ago
$200,700–$229,100 Per Year
p>Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
• A Bachelors Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) • A Masters Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) • or an MBA with a quantitative concentration.
The Role:
In this role, you will lead the strategy and delivery of customer-facing open banking experiences for Small Business card customers, enabling where and how our customers share their external bank data with COF to power improved experiences and smarter business decision making.

New!
Mechanicsville, VA1 day ago
$90–$90
td>
Questions
No. Question
Question1 Commonwealth of Virginia security policies prohibit the use of offshore IT contractors.
The ability to blend both Agile and Waterfall program management in the right proportions to fit a particular program and business environment.
Richmond, VA30+ days ago
p>This role would best fit a PM who has a background in or experience of product-led growth and/or conversion journeys, cares deeply about creating compelling customer experiences, understands the economic levers of a subscription model, and is passionate about delivering customer and commercial value.
This Senior Product Manager position is responsible for introducing prospective customers to our proposition through product-led marketing, compelling discovery, transparent pricing and a sign-up through to trialist experience that sets customers up for success.
Short Pump, Virginia30+ days ago
div class="col col-xs-7 description" id="job-description">
The Virginia Veterinary Center in Short Pump, VA is hiring a full- time Client Experience Manager to join our outstanding team! As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually.
Richmond, VA24 days ago
The Long Term Care Contact Center is undergoing meaningful transformation-and as a Team Manager, you will play a key role in leading your team through change while delivering a high-quality customer experience. Partner with leadership and cross-functional teams to support business initiatives, align to strategic priorities, and implement process improvements.
Richmond, VA30+ days ago
ul>
2+ years of experience leading, coaching, and developing high-performing teams, with a demonstrated ability to provide clear direction, feedback, and support to drive engagement, accountability, and results. In this role, you will lead a team of non-exempt Senior Customer Service Representatives (CSRs), building a high-performing and engaged service culture that delivers consistent, high-quality experiences.
VA28 days ago
$200,700–$229,100 Per Year
Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field). A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration.
VA30+ days ago
$182,500–$208,300 Per Year
p>Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
• A Bachelors Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) • A Masters Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration.
Preferred Qualifications:
Experience translating business strategy and analysis into consumer facing digital products Experience translating complex business strategies into internal data products Experience managing Data-as-a-Product, including the development of automated dashboards and self-service analytics tools Experience with modern data stacks (e.g., Snowflake) and product analytics tools (e.g., Fullstory) to measure digital experience health.
VA30+ days ago
$164,800–$188,100 Per Year
li>
Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field).
A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration.
Richmond, VA30+ days ago
$164,800–$188,100 Per Year
Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelors Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field). On our team, we combine that customer-centric approach with our heritage of data-driven decision making to design, build, and test our way to best-in-class, business-grade experiences that help Small Businesses succeed.
Petersburg, VA30+ days ago
Your Role as a Service Manager: As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. We are dedicated to delivering a "WOW" experience to our customers and team members, with a commitment to always do the right thing while challenging the status quo.
Petersburg, VA30+ days ago
p>About the Role:
As a CBRE Facilities Manager, you will manage a team responsible for providing overseeing building operations and maintenance for a hospital or healthcare facility, campus, or portfolio of small to medium sized medical office buildings.
This job is a part of the Facilities Management functional area which focuses on all aspects of the operations of a set of assets, providing support to the Property Managers regarding all repairs and investment plans.
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Customer Experience Manager Jobs in Richmond, VA

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Experienced Spa Manager Scents of Serenity Organic Spa

Senior Manager, Digital Experience Delivery - Remote CSAA Insurance Group

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Oncology Customer Team Leader (District Sales Manager) - Mid-Atlantic District Merck & Co Inc

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