36 Results for

Customer Experience Manager Jobs in Parsippany, NJ

Jobs

New York City, NY22 days ago

$51,000–$86,500 Per Year

Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. CSMs must enable an environment that develops our front-line team members and fosters mutual respect, trust, responsibility, and core values while connecting people and improving lives during our day-to-day operation.

Watchung, New Jersey7 days ago

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At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! $18.92

BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters.

New York, NY30+ days ago

p>Primary Responsibility:

The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling.

This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.

Elmhurst, NY30+ days ago

p>Primary Responsibility:

The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling.

This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.

Yonkers, NY30+ days ago

p>Primary Responsibility:

The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling.

This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.

Ramsey, NJ27 days ago

$100,000–$160,000 Per Year
Full-time
Employee

A growing residential services/installation company is seeking a Customer Experience Manager to oversee and improve the end-to-end client journey from project kickoff through final completion. The ideal candidate has experience managing customer relationships across long project timelines involving multiple stakeholders, while also building scalable workflows and performance metrics.

Lyndhurst, NJ30+ days ago

p>The Digital Revenue & Customer Experience Manager - Americas is a hands-on, managerial role responsible for defining, scaling, and governing Sika's emerging digital revenue channel across the Americas Region reporting to the Digital Experience Director Americas together we will work on Sika's digital transformation.

With more than 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction, as well as the transportation, marine, automotive, and renewable energy manufacturing industries.

Florham Park, NJ30+ days ago

li>Continuous growth mindset, keep learning through social experiences and relationships with stakeholders, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs.

The Senior Customer Experience Manager partners with the Head of Client Experience to define and execute the global customer experience (CX) strategy, building on established frameworks and governance.

New York, NY23 days ago

$95,000–$150,000 Per Year

We are deployed across 1,400+ stores with retailers including American Eagle Outfitters and Old Navy, processing tens of billions of real-world events every day, delivering 99%+ accuracy in complex, noisy environments - at fleet scale. This role requires someone who thrives in a hands-on environment, can manage high-stakes engagements, and fosters team development in a fast-paced, customer-driven organization.

New York, NY30+ days ago

Remote

$65,000–$85,000 Per Year

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Communication Craftsmanship: Be the conductor of client interactions, making sure every request is met promptly and cheerfully.

Strategy Crafting: Collaborate on impactful financial strategies that resonate and elevate clients' goals.

NY30+ days ago

$1,000–$3,749

Job Description Summary: Summary: The primary responsibility of the Customer Experience Manager is to manage a set of accounts to drive customer satisfaction and reduce churn by proactively renewing and migrating customers to strategic services while managing customer inquiries with a positive problem-solving attitude. Conduct monthly, bi-monthly, or quarterly customer account reviews and develop account plans; assuring compliance with customer needs and expectations; oversight and escalations of installations, billing, and repair tickets within operations departments on behalf of customers.

NY7 days ago

$136,800–$152,000 Per Year

p>Day-to-Day Operations - Ensuring Cloud Security Best Practices:

Accelerate the customer's cloud security adoption journey with a specific focus on defining key milestones, removing blockers, and implementing processes to ensure secure workload migrations.
Program Transformation:
- Leverage your communication skills and extensive PM experience with large-scale transformations to guide customers post onboarding through their stages of Wiz adoption with a strong emphasis on implementing and maintaining robust cloud security practices.

East Rutherford, NJ30+ days ago

Primary Responsibility: The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.

Paramus, NJ28 days ago

p>Primary Responsibility:

The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling.

This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.

West Nyack, NY8 days ago

p>Primary Responsibility:

The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling.

This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.

Wayne, NJ30+ days ago

p>Primary Responsibility:

The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling.

This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.

Paramus, NJ30+ days ago

p>Primary Responsibility:

The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling.

This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.

New York City, NY30+ days ago

$51,000–$86,500 Per Year

CSMs must enable an environment that develops our front-line team members and fosters mutual respect, trust, responsibility, and core values while connecting people and improving lives during our day-to-day operation.

Jersey City, NJ7 days ago

p>You will report to the Customer Experience Manager and work onsite in our Jersey City, NJ headquarters with the ability to travel up to 40% to various Collectors offices and PSA Submission Center locations.

We're looking for a Customer Experience Trainer to join the Collectors team and help our team members deliver the "white-glove" service our valued collectors expect.

NY30+ days ago

Remote

$100,000–$110,000 Per Year

p>Required Skills:

High School diploma, Associate's or Bachelor's degree, and 5+ years of successful experience in lifecycle service Account Management, Systems Implementation/ Integration, Public Safety Systems Sales, or Public Safety Systems Engineering is required.
Coordinate across all internal stakeholders such as Sales, Engineering, Program Management, Contracting and Finance teams to ensure all technical and commercial actions remain in strict compliance with US Federal Government Markets Division policies.

New York City, NY21 days ago

$71,000–$100,000 Per Year

Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Establishes team and individual goals in support of departmental and company objectives; Coaches and mentors frontline team members in skill development, customer service elevation, Mentors, coaches, and develops future leaders by creating pathways for advancement.

New York City, NY18 days ago

$71,000–$100,000 Per Year

Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Establishes team and individual goals in support of departmental and company objectives; Coaches and mentors frontline team members in skill development, customer service elevation, Mentors, coaches, and develops future leaders by creating pathways for advancement.

Iselin, NJ30+ days ago

$20.15–$21.15 Per Hour

p>If you meet these requirements and are interested in being a vital part of our management team, then we are interested in talking to you.

The Customer Service Manager position is one of hourly store management.

New York City, NY14 days ago

$51,000–$86,500 Per Year

NY30+ days ago

$80,000–$100,000 Per Year

p>We value individuals who can Think Fast by using operational insights and customer feedback to improve service experiences; Work It Together by building trusted partnerships and cultivating an inclusive, team-oriented culture; and Make the Hard Call by approaching decisions thoughtfully, balancing customer needs, associate wellbeing, and business priorities with fairness and accountability. Success in this role requires the ability to build strong cross-functional relationships, support remote associates effectively, and coordinate across pricing, sales, inventory, transportation, and operations teams to ensure accurate and timely order execution.

Bronx, NY20 days ago

$110,000–$130,000 Per Year

p>The Sales Manager will be responsible for achieving revenue and gross profit objectives, expanding existing customer business, acquiring new accounts, and ensuring exceptional customer service while maintaining alignment with company goals and objectives. This position leads all regional sales activities, develops strategic sales initiatives, manages key customer relationships, and oversees two Regional Sales Managers and their respective sales teams.

Teaneck, NJ21 days ago

$105,000–$115,000 Per Year

This includes, but is not limited to the management and reconciliation of accounts within the Customer Care and Billing System for NJ operations and additional business units served by the NJ Center; investigation and resolution of misapplied payments; the completion and reconciliation of field service orders; the completion and reconciliation of all system generated 'to do' exceptions; management of the established 'Theft of Service' program; vacant with consumption management; consecutive estimates management; refund processing; reduction of aged receivables; managing the collections process; support of collection activities through contract vendors and miscellaneous charge application. Clear strategies will be collated, communicated, implemented and tracked to address challenges and capture opportunities with a clear focus on innovative solutions and ongoing assessment of technologies available to invigorate and improve key performance indicators.

NJ30+ days ago

This position encompasses a wide range of responsibilities, including but not limited to managing program personnel and support staff, collaborating with Motorola Sales team members, handling pre and post-sale opportunities and proposals, overseeing and managing the program budget and costs, and providing leadership and direction to Engineers, System Managers, Technologists, Cybersecurity Leads, Customer Service Managers, Quality Managers, Safety Managers, and Configuration Management personnel.

The Program Manager also plays a vital role in ensuring adherence to WMATA change management processes, overseeing Project Managers and customer projects, coordinating with administrative personnel, and effectively communicating and coordinating with customers, partners, subcontractors, the WMATA project teams, as well as, internal Motorola personnel and leadership.

NY21 days ago

Remote

$95,000–$110,000 Per Year

This player-coach leadership role oversees a Digital Inside Sales representative focused on inbound lead conversion, outbound prospecting, pipeline development, and follow-up on higher-value opportunities, as well as Customer Service team members responsible for customer inquiries, order support, and small quote opportunities.

What You'll Do at Justrite:

Own the inside sales revenue target for assigned digital lead and quote activity, and be accountable for improving lead response, quote conversion, pipeline contribution, customer follow-up, and repeat customer growth through stronger workflows, rep adoption, and digital selling discipline.

New!

Parsippany, NJ4 days ago

$150,000–$180,000 Per Year

Pella is consistently recognized as a great place to work by Newsweek, Forbes and Glassdoor, having most recently been named to America's Greatest Workplaces for Diversity by Newsweek in 2024, as well as Forbes'' 2024 Best Employers for Women and Best-In-State Employer in Iowa.

Develops and maintains an adequate understanding of Pella products, systems and sales processes in order to direct others, identify and maximize opportunities to meet customer needs, and grow the business through daily dispositions with direct reports and/or customers.

New!

NY6 days ago

Remote

$197,300–$394,600 Per Year

Experience level Experienced Professional Job type Full-time Work mode Remote only Employment type Permanent Any Siemens location in United States of America About Siemens Digital Industries Software We are a leading global software company dedicated to computer aided design, 3D modeling and simulation-helping innovative global manufacturers design better products, faster! Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.htmlThe pay range for this position is 197,300 - 394,600 annually with a target incentive of 40% of the base salary.

Flemington, NJ14 days ago

$65,000–$85,000

p>Retail Store Manager • Bilingual Store Manager • Sales Manager • Wireless Manager • Telecommunications Manager • Retail Operations Manager • Customer Service Manager • Spanish Speaking Manager • Store Leader • Sales Leadership • Team Development • Retail Sales • Comcast Xfinity • Wireless Sales • Business Development • Performance Management • Customer Experience • Inventory Management • Recruiting • Training • Coaching. This is an opportunity to join one of the fastest-growing telecommunications retailers in the country, with operations across multiple states and continued expansion underway..

NJ30+ days ago

$35–$50 Per Hour

If you're passionate about helping clients look and feel their best, love delivering exceptional customer experience, and have a passion for leading and developing a winning team to reach its full potential, we want to meet you!

We're a locally owned and operated Sport Clips location in Lincoln Park, NJ, and we're looking for a licensed and experienced Salon Manager to join our growing team!

NJ11 days ago

$28–$36 Per Hour

As an Assistant Salon Manager, you will play a crucial role in the daily operations and development of team members (hair stylists) and of our salon as well as assist in creating a positive and welcoming environment for both our clients and our hair stylists team members.

Sport Clips Haircuts of West Caldwell (on Bloomfield Ave.) is now hiring an Assistant Salon Manager to support daily salon operations, lead a high-performing team, and deliver an exceptional client experience.

New!

South Plainfield, NJ5 days ago

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12590

Ward Trucking, LLC

SVCCTRCS

South Plainfield

Full Time

South Plainfield

Administrative Support

$23.00 per hour

JOB TITLE: Customer Service Associate / Clerical Support / OS&D Associate. All linehaul driver envelopes are to include: trailer number, Pro number of one shipment on the trailer, road driver’s name, tractor number, seal number, weight, driving (route) instructions and any hazardous placards that may be required (if applicable).

New!

NY4 days ago

$90,100–$209,500 Per Year

p>Core Focus Areas:

External Digital Journey Communications: Own the strategy and execution of customer-facing digital communication journeys across onboarding, adoption, value realization, renewals, expansion, and executive engagement, with messaging aligned to Gen 2 product experiences and Oracle Health Customer Success priorities.
Cross-Functional Alignment and Governance: Partner across Customer Success, Communications, Digital Journeys, Product, Marketing, Operations, Sales/GTM, Technology, and Consulting/Implementation to align external messaging, manage priorities, and ensure communications are accurate, timely, and scalable.

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Customer Experience Manager Jobs in Parsippany, NJ

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Collectors Customer Experience Trainer (Jersey City, NJ) Collectors Holdings, Inc.

Federal Software Customer Service Manager - Remote Motorola Solutions Inc

Sr Customer Service Manager, Airports JFK (New York City, NY, US) American Airlines Mexico

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Customer Service Manager Hobby Lobby Stores Inc

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Customer Service Manager- B2B Operations Fortune Brands Innovations Inc

Sales Manager Vertex Global Solutions

Collections Manager Veolia Environnement SA

Washington Metropolitan Area Transit Authority (WMATA) Program Manager Lead Motorola Solutions Inc

Manager, Pipeline Creation and Digital Sales Performance Justrite Manufacturing Company LLC

General Manager, NJ/NY Sales Subsidiary Pella Corp

Enterprise Software Sales Manager - USA Siemens AG

Store Manager Blufox Mobile- Flemington Blufox Mobile

Licensed Salon Manager Sport Clips Inc

Licensed Assistant Salon Manager Sport Clips Inc

Service Center Clerical Support-FT Ward Trucking, LLC

Digital Journey Leader Oracle Corp

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