p>Position Summary: The Assistant Customer Care Manager is responsible for responding competently, promptly, and efficiently to claims for warranty service or reimbursement in a manner which follows state and federal guidelines, exceeding the expectations of our customers, enhancing the reputation of our retailers, and contributing to the profitability of our company. Our company portfolio includes a broad offering of attainable housing, and as a vertically integrated home builder, we are uniquely positioned to serve customers through every stage of the homeownership journey - building, selling, financing, and insuring homes.