1,360 Results for

Customer Care Manager Jobs in Concord, NC

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New!

Charlotte, WLX3 days ago

$170,080–$255,120 Per Year
Full-time

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Applying knowledge of the healthcare industry, trends, applicable laws and regulations, market conditions, and the market access environment (including but not limited to pharmacy economics, payer reimbursement landscape, and patient flow/influence between academic institutions, hospitals, and community practices).

New!

Charlotte, NC1 day ago

As a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team.

Technical/Motor Skills - Must have the ability to grasp, perform fine manipulation, push/pull, and move about when assisting with procedures and/or using department equipment.

New!

Charlotte, NC1 day ago

$35–$45

li>Licensed Clinical Social Worker/Registered Nurse License and 2+ years of physical health care management experience, 4-6+ years of physical health care management experience preferred.

Collaborate with discharge planners, physicians, and other parties to ensure appropriate discharge plan, care plan, and coordination of acute care and long-term care services!

New!

Charlotte, NC1 day ago

li>Licensed Clinical Social Worker/Registered Nurse License and 2+ years of physical health care management experience, 4-6+ years of physical health care management experience preferred.

Collaborate with discharge planners, physicians, and other parties to ensure appropriate discharge plan, care plan, and coordination of acute care and long-term care services!

New!

Charlotte, NC1 day ago

$40–$45

li>Licensed Clinical Social Worker/Registered Nurse License and 2+ years of physical health care management experience, 4-6+ years of physical health care management experience preferred.

Collaborate with discharge planners, physicians, and other parties to ensure appropriate discharge plan, care plan, and coordination of acute care and long-term care services!

New!

Charlotte, NC2 days ago

As a Carolinas-based commercial general contractor with offices in Asheville, Charlotte, Greenville, and Raleigh, we work across corporate interiors, hospitality, life sciences, mission critical, industrial, and healthcare projects throughout NC, SC, and wherever our clients take us. You'll partner closely with clients, senior leadership, superintendents, and subcontractors — serving as the person who keeps projects aligned, teams motivated, and client relationships stronger than when you started.

New!

Davidson, NC2 days ago

$63,420–$95,516 Per Year

With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services.

Charlotte, NC16 days ago

The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability.

Having a strong customer focus, collaborative management style, sense of urgency, strong project management skills, and attention to detail are paramount skills.

New!

Charlotte, NC2 days ago

As a Carolinas-based commercial general contractor, we've earned a reputation for client-centered delivery across corporate interiors, hospitality, life sciences, mission critical, industrial, institutional, and healthcare work.

As a Project Manager, you'll own commercial construction projects from planning through closeout, serving as the key connection between clients, senior leadership, subcontractors, and our field teams.

Fort Mill, SC16 days ago

$17.75–$23.72 Per Hour

Related experience may include: Customer Service Associate (CSA), Customer Service Representative (CSR), Leasing Consultant, Rental Agent, Sales Clerk, Account Manager, Account Representative, Call Center Representative, Client Services Representative, Customer Care Representative (CCR), Customer Service Agent, Customer Service Representative (Customer Service Rep), Customer Service Specialist, Member Services Representative, Sales Facilitator. The Strategic Customer Support Representative - Pump and Power serves as the first point of contact for many of our customers, whose purpose is to understand the customers' needs, provide equipment solutions, negotiate and close the deal (rental or sale) and process the customer's contract.

Concord, North Carolina20 days ago

$4,000–$9,000
Full-time

Hendrick Volkswagen of Concord

Location: 7500 Hendrick Auto Plaza NW, Concord, North Carolina 28027.

Provide detailed explanations of recommended repairs and maintenance services, including oil changes, tire services, brake repair, suspension, transmissions, and more.

New!

Stallings, NC4 days ago

$129,000–$185,000 Per Year

HIRING QUALIFICATIONS / COMPETENCIES Leadership Conflict Management Customer Focus Developing Direct Reports Directing Others Building Effective Teams Functional Hiring and Staffing Communication Skills Managing and Measuring work Peer Relationships Drive for Results CAPABILITIES AND EXPERIENCE (CAN DO) Ability to multi-task – Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. The Area Chief of Staff partners with the Practice Manager (if applicable) to drive the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality(safe, effective, patient/client centered, timely, efficient and equitable care.

New!

Stallings, NC4 days ago

$129,000–$185,000 Per Year

Concord, North Carolina30+ days ago

Full-time

An ideal candidate should have knowledge in the automotive industry (preferably with German auto manufacturers such as Volkswagen/Audi) to advise customers on vehicle maintenance, recommend warranty protections and potential cost savings, schedule service appointments, and provide accurate repair estimates for labor/parts.

To perform the job successfully, an individual should demonstrate the company's core values of Servant Leadership, Teamwork, Integrity, Commitment to Customer Enthusiasm, Passion for Winning, Accountability at All Levels, and Commitment to Continuous Improvement..

New!

Pineville, NCToday

Full-time

p>SavATree is a rapidly growing, high-end residential lawn maintenance company dedicated to maintaining the beauty and health of our clients’ landscapes through expert care and innovation. In this role, you’ll be responsible for all aspects of landscape maintenance management—from customer relations and scheduling to workforce supervision and operational planning.

Charlotte, NC30+ days ago

p>Headquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, were proud to build homes through our trusted family of brandsincluding Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency all united under the PulteGroup name.

As one of the nations largest and most respected homebuilders, PulteGroup offers opportunities to grow within a Fortune 500 company thats consistently recognized as a Fortune 100 Best Company to Work For and a certified Great Place to Work.

Charlotte, NC25 days ago

$75,000–$85,000

p class="MsoNormal" style="margin-bottom:10pt;line-height:115%">Working in conjunction with the Corporate Senior Customer Care Manager, the CCM will interface daily with the Sales, Purchasing, Operations, Contracts and the Regulatory Compliance Specialist to consistently communicate workflow. The CCM will recruit, mentor, coach and develop Customer Care Specialists (CCS) to deliver a superior customer experience via telephone, chat, in person, or by email to provide information about products and services, to take orders, or to obtain details of service issues.

Rockwell, North Carolina30+ days ago

Our company portfolio includes a broad offering of attainable housing, and as a vertically integrated home builder, we are uniquely positioned to serve customers through every stage of the homeownership journey – building, selling, financing, and insuring homes.

The Assistant Customer Care Manager is responsible for responding competently, promptly, and efficiently to claims for warranty service or reimbursement in a manner which follows state and federal guidelines, exceeding the expectations of our customers, enhancing the reputation of our retailers, and contributing to the profitability of our company.

New!

Charlotte, NC1 day ago

Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Feel free to be yourself at American.

Charlotte, NC30+ days ago

p>Employment is contingent upon a valid driver's license and clear driving record, 10-year Criminal History Records Check, and drug screen as required. The primary responsibility of the position is to manage the operational activities of the department in accordance with established policies and procedures, in a unit where the focus is on assisting passengers with boarding flights.

Charlotte, NC30+ days ago

p>Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. This role directly manages a team of Customer Care Managers supporting Broadband Fiber and VoIP customers and is accountable for ensuring installs are completed as committed, onboarding is executed effectively, and operational friction is reduced.

Charlotte, NC9 days ago

$47.50–$71.25 Per Hour

Identifies and discusses overall and individual physician trends related to care management activities with Director of Inpatient Care Management, Physician Advisor and site Medical Staff Leadership as appropriate with a documented improvement plan to include strategies and educational needs identified.

Performs human resources responsibilities for staff which include interviewing and selection of new employees, promotions, staff development, performance evaluations, compensation changes, resolution of employee concerns, corrective actions, terminations, and overall employee morale.

New!

Fort Mill, South Carolina4 days ago

You will be responsible for managing the relationship between Movement and your assigned client accounts, advocating for our customers to renew and expand their insurance portfolio and helping them obtain the best possible coverage and pricing. Check us out on our website www.movementinsurance.com.

Charlotte, NC30+ days ago

$70,000–$85,000 Per Year

li>

Paid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave.

Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity.

Charlotte, NC30+ days ago

$93,680–$128,810 Per Year

It is Siemens Healthineers policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations. How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individuals potential to contribute with diverse ideas.

New!

Charlotte, NC1 day ago

Smile and maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, easy, flexible and friendly customer service all while creating a positive shopping experience for customers. • Supervise the performance of all duties and responsibilities of department associates; provide ongoing performance management training and conduct timely formal performance appraisals for direct reports.

NC30+ days ago

p>Position Summary:

Vallen's Customer Service Manager oversees customer service activities for small to very small accounts, with supervision responsibilities for all remote and physically present associates that they have responsibility for by performing the following duties personally or through delegation to associates. Vallen is an industry leader in delivering flexible supply chain solutions while creating value for our customers, our supply partners, and our associates.

Charlotte, NC30+ days ago

$38.20–$57.30 Per Hour

Current RN license or temporary license as a Registered Nurse Petitioner in the state in which you work and reside or; if declaring a National License Compact (NLC) state as your primary state of residency, meet the licensure requirements in your home state; or for Non-National License Compact states, current RN license or temporary license as a Registered Nurse Petitioner required in the state where the RN works. The Care Manager assesses needs, plans, coordinates, and evaluates services of patients with the goal of equipping and empowering individuals and their families to easily access resources and adopt healthy lifestyles that will increase their ability to remain in the most appropriate care setting.

Indian Land, South Carolina30+ days ago

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The expected salary range for this position is between: $115,000.00 - $130,000.00

The range for the position in other geographies may vary based on market differences.

4+ years of experience leading support or service-focused teams, with a strong track record of delivering exceptional customer and employee experiences.

Concord, NC9 days ago

$51.05–$76.60 Per Hour

Knowledge, Skills & Abilities Required: Organizational, planning delegation skills Team Building skills Communication skills Demonstrates leadership attributes Results oriented with concern for appropriate process CPR Professional Registered Nurse Physical Requirements and Working Conditions: Ability to travel locally as well as long distance travel Ability to work within stressful conditions and difficult situations Resilient and flexible in a changing environment May be exposed to hazardous material and life threatening diseases Ability to cooperate and work with others Ability to make sound and timely decisions This job description indicates the general nature and level of work expected of the incumbent. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise.

Charlotte, NC30+ days ago

Remote

$38.20–$57.30 Per Hour

Collaborates with the patient/family and inter-professional team including the primary care team, hospital care team, post acute care managers, and other care partners to provide a model of care that ensures the delivery of quality, efficient, and cost-effective healthcare services. Major Responsibilities: Facilitates communications among patient/family, multidisciplinary team, medical management team, community resources and other disciplines to anticipate, identify, evaluate, and act to resolve any potential barriers and constraints to delivery of care in a timely manner.

Charlotte, NC9 days ago

$38.20–$57.30 Per Hour

li>Collaborates with the patient/family and inter-professional team including the primary care team, hospital care team, post acute care managers, and other care partners to provide a model of care that ensures the delivery of quality, efficient, and cost-effective healthcare services. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures.

New!

Charlotte, NC3 days ago

p>Join a high-impact, customer-facing marketing team driving growth across SC Johnson Professional's diverse portfolio, including Skin Care, Industrial, Floor/Surface solutions, and trusted consumer brands like Raid, Glade, OFF!, Windex, and Ziploc in "away-from-home" B2B channels.

Create sales tools, marketing materials, merchandising solutions, digital presence, trade shows, print collateral, newsletters, advertising, promotions, special events and other ad hoc opportunities for key customers / distributors.

Charlotte, NC30+ days ago

Remote

$91,935–$153,225 Per Year

Actual compensation will be provided in writing at the time of offer, if extended, and is determined by work location and a range of other relevant factors, including but not limited to: experience, skills, degrees, licensures, certifications, and other job-related factors. We focus on delivering exceptional customer experiences, ensuring value realization, and supporting strategic business objectives through proactive customer success management and targeted account strategies.

Charlotte, North Carolina30+ days ago

p style="text-align:inherit">Actively participates in multi-disciplinary rounds to review changes in patient status, progression and level of care, and discharge plans for all assigned patients to identify resources necessary at discharge and ensure a timely transition, escalating care delays to leadership as appropriate. Develops discharge plans with appropriate contingency plans throughout the hospital stay to ensure timely care coordination and progression of care, making arrangements for post-acute care services and facilities as well as community care for social needs.

Charlotte, North Carolina16 days ago

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Actively participates in multi-disciplinary rounds to review changes in patient status, progression and level of care, and discharge plans for all assigned patients to identify resources necessary at discharge and ensure a timely transition, escalating care delays to leadership as appropriate.
Communicates with and educates patients and families regarding emotional, social, and financial impacts of illness and mobilizes family/community resources to meet identified needs while advocating for patient and family empowerment in making health care decisions and accessing needed services.

Charlotte, NC19 days ago

$150,000–$170,000 Per Year

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Cross-Functional Collaboration: Collaborate closely with cross-functional teams, including engineering, design, marketing, and customer support, to ensure successful product development, launch, and ongoing optimization.

Risk Management: Assess and manage product-related risks, including compliance, security, and financial risks, ensuring that the product meets all regulatory and security requirements.

Charlotte, NC11 days ago

$38.20–$57.30 Per Hour

Conducts or participates in comprehensive "all-system" needs assessment for identified patients; knowledgeable of appropriate care-related services to match identified needs disease management for health maintenance, and appropriate clinical goal expectations/outcomes for identified population.

Huntersville, NC30+ days ago

p>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.

In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

Charlotte, NC30+ days ago

li>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.

Charlotte, NC30+ days ago

Remote

Full-time

As part of an assigned team, develops effective collaborative relationships with TriWest's inter and intra-departmental stakeholders and other SMEs, C-Suite executives, and other leaders in Operations, Health Care Services, Provider Network, and IT to ensure that TriWest meets contractual requirements and fulfills organizational objectives. The Provider Program Manager ensures that strategic, enterprise-wide programs are well defined, planned, tracked, and communicated in a consistent manner; is responsible for collaborating with C-Suite executives and other stakeholders; and is responsible for deliverables that meet defined requirements and for utilizing project management best practices.

New!

Charlotte, NC4 days ago

$35.50–$53.25 Per Hour

Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise.

Charlotte, NC30+ days ago

$35.50–$53.25 Per Hour

Charlotte, NC30+ days ago

ul>

Serve as Rezilient’s primary onsite representative with our partners, maintaining a visible and trusted presence across client locations through activities such as benefit fairs, lunch-and-learns, employee pop-ups, and targeted outreach.

5–7 years of experience in customer success, healthcare account management, employee benefits consulting, or a similar client-facing role within healthcare services specifically managing large health systems or hospital accounts.

Statesville, NC30+ days ago

This position is also eligible for a quarterly incentive based on eligible earnings and store performance, as well benefits, as described at https://benefits.petsmart.com/us/.

PetSmart's Experience Leader (ELR) is responsible for providing exceptional leadership and service to our pet parent while upholding the company's vision, mission, values, and strategy.

NC30+ days ago

Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care.

Charlotte, NC11 days ago

$100,000–$150,000 Per Year

For more information, please visit us at www.axsome.com and follow us on LinkedIn and X. Our industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, agitation associated with dementia due to Alzheimer's disease, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, as well as multiple novel product candidates addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States.

Charlotte, North Carolina10 days ago

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Customer Care Manager Jobs in Concord, NC

Feel free to be yourself at American.

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Customer Care Manager Jobs in Concord, NC

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Assistant Manager, Credit MSC

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Assistant Customer Care Manager - Charlotte, NC PulteGroup Inc

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Feel free to be yourself at American.

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