213 Results for

Customer Care Manager Jobs in Concord, NC

Jobs

New!

Charlotte, NCToday

$150,000–$200,000 Per Year

Bachelor’s degree in a related field (Project Management, Construction Management, Business, Engineering, etc.), paired with industry experience OR an overall appropriate combination of certification(s), experience, and education (journeyman or master electrician’s license). Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.

New!

Charlotte, NC2 days ago

Building Effective Teams – Creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; lets subordinates present to senior management; acts as if real success is the success of the team. To perform the job successfully, an individual should demonstrate the following competencies: Action Oriented – Enjoys hard work; is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimum of planning; seizes opportunities when they arise.

New!

Charlotte, NC2 days ago

Licensed Clinical Social Worker/Registered Nurse License and 2+ years of physical health care management experience, 4-6+ years of physical health care management experience preferred. Collaborate with discharge planners, physicians, and other parties to ensure appropriate discharge plan, care plan, and coordination of acute care and long-term care services!

New!

Charlotte, NC2 days ago

$35–$45

New!

Charlotte, NC1 day ago

$69,000–$103,000 Per Year

Working closely with the RUCKUS field sales teams and field sales management to identify goals that will grow RUCKUS’ business and position RUCKUS’ solutions for new business to end users through our Ecosystem of partners including Channel Distributors, Installation Business Partners, Consultants, Engineers, and Integrators through telephone sales and scheduled in-field visits. RUCKUS Networks is seeking dedicated, forward-thinking, and driven people to join their team for upcoming roles as an Account Manager, Inside Sales based in Charlotte, NC.

New!

Charlotte, NC4 days ago

Mentor managers to ensure achievement of company and client goals while addressing employee related issues and coordinating training on new or revised information relating to services, products or processes of projects . " data-font="Symbol" data-listid="11" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":".

Charlotte, NC9 days ago

$70,000–$90,000 Per Year

Mentor managers to ensure achievement of company and client goals while addressing employee related issues and coordinating training on new or revised information relating to services, products or processes of projects. About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology.

New!

Charlotte, NC1 day ago

$80,000–$90,000 Per Year

Mentor managers to ensure achievement of company and client goals while addressing employee related issues and coordinating training on new or revised information relating to services, products or processes of projects. About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology.

Charlotte, NC9 days ago

Candidate Privacy To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://peaktechnical.com/privacy-policy/and https://peaktechnical.com/ca-residents-privacy-rights/ Provide insights on marketing conditions and competitor activities to the Executive Vice President/Chief Operating Officer.

New!

Fort Mill, SCToday

$17–$20.50 Per Hour

See WALGREENS Terms & Conditions at https://www.walgreens.com/topic/help/generalhelp/termsofuse.jsp?foot=terms and Privacy Policy at https://www.walgreens.com/topic/help/generalhelp/privacyandsecurity.jsp and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.

New!

Salisbury, NC4 days ago

Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. The Team Leader is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures.

New!

Charlotte, NC3 days ago

$170,000–$180,000 Per Year

Own the end-to-end delivery of the AI & Intelligence pillar — including Conversational AI (Copilot Studio bots, Teams integrations), Agentic AI (Google ADK applications), and GenAI Innovation (rapid prototyping, emerging capability evaluation). Define and enforce the architectural patterns used to build agentic AI applications across the pillar — including agent orchestration with Google ADK, tool and MCP server design, memory and context management, and multi-agent coordination.

New!

Charlotte, NC1 day ago

$11–$13 Per Hour

We operate an integrated ecosystem of 900+ retail locations, backyard service and repair, a robust digital platform, and manufacturing and distribution divisions across 35+ states—enabling consumers to engage with Leslie’s whenever, wherever, and however they prefer to shop. The Sales Associate provides superior customer service while supporting the Store Manager in all aspects of retail operations to ensure the store performs at its best.

New!

MATTHEWS, NCToday

$15–$17 Per Hour

We operate an integrated ecosystem of 900+ retail locations, backyard service and repair, a robust digital platform, and manufacturing and distribution divisions across 35+ states—enabling consumers to engage with Leslie’s whenever, wherever, and however they prefer to shop. Minimum of one year of retail experience (external) or proven track record in the capacity of a Lead for at least 6 months with successful completed testing on Basic, Intermediate and Advanced training modules (internal).

Charlotte, NC13 days ago

Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. CSMs must enable an environment that develops our front-line team members and fosters mutual respect, trust, responsibility, and core values while connecting people and improving lives during our day-to-day operation.

New!

Charlotte, NC4 days ago

Full-time

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.

Charlotte, NC30+ days ago

Administer, assist with, and observe medications and treatments for each resident using the medication administration record and the Six Rights of Medication Pass (“Right” resident, medication, dosage, time, route, right to refuse). + Maintain and clean the Medication Room, medication carts, and treatment carts for neatness, cleanliness, availability of medications, and expired medications.

Charlotte, NC30+ days ago

The Care Manager/“Designated Care Manager” is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living/long term care and reminiscence neighborhoods. + Understand and practice the proper method of attending to and disposing of, and the possibility of exposure to, blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials.

Charlotte, NC29 days ago

Remote

Full-time

As part of an assigned team, develops effective collaborative relationships with TriWest's inter and intra-departmental stakeholders and other SMEs, C-Suite executives, and other leaders in Operations, Health Care Services, Provider Network, and IT to ensure that TriWest meets contractual requirements and fulfills organizational objectives. The Provider Program Manager ensures that strategic, enterprise-wide programs are well defined, planned, tracked, and communicated in a consistent manner; is responsible for collaborating with C-Suite executives and other stakeholders; and is responsible for deliverables that meet defined requirements and for utilizing project management best practices.

Charlotte, NC30+ days ago

Administer, assist with, and observe medications and treatments for each resident using the medication administration record and the Six Rights of Medication Pass (“Right” resident, medication, dosage, time, route, right to refuse). Understand and practice the proper method of attending to and disposing of, and the possibility of exposure to, blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials.

Charlotte, NC30+ days ago

CORNELIUS, NC30+ days ago

$22.50–$31 Per Hour

Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. + Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience.

Concord, NC30+ days ago

Delivers quality & improvement to exceed all key performance indicators (KPIs): o Comp Sales, % Sales to Plan; Conversion & Customer Count, Comp Growth; Increased Traffic; Store Operating Profitability; Continuity of Care, Exam Growth & Retention Goals; Net Promoter Score; Current year objectives. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.

Charlotte, NC20 days ago

$80,000–$90,000 Per Year

In addition to providing our employees a great culture, Emery Jensen also offers competitive benefits* that address life’s necessities and perks, many of which expand and improve year after year, including: Incentive opportunities, based on role/grade level (rapid company growth over the past 2 years resulted in incentives being paid out above 116.96% of your target opportunity!). Emery Jensen delivers wholesale products and best-in-class service to independent retailers in the Pro Lumber Yards, Home Centers, Paint, Hardware Stores, Decorating Stores, and E-retailer space.

Charlotte, North Carolina14 days ago

Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner. E-Verify is used in the following states: Florida, Georgia, North Carolina, South Carolina and AlabamaHealth and Safety Requirements: Every team member is responsible for contributing to a safe and healthy workplace.

New!

Charlotte, North Carolina2 days ago

Responsibilities: About the Assistant Manager Role:The Assistant Manager is a full-time position that assists the club manager in the oversight of club operations to ensure an exceptional “Judgement Free” member experience! Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.

New!

Charlotte, NC2 days ago

This role is expected to provide exemplary leadership for the store by driving the company culture and strategies, achieving targeted results, championing exceptional pet parent service and efficient execution of the store’s daily business while upholding the company’s vision, mission, values, and strategy within the store. PetSmart’s Store Leader has leadership oversight of the safety of people and pets, pet parent experience, operational execution, financial outcomes, and all human resource functions within all areas of the store.

New!

Cabarrus County, NC3 days ago

Full-time

Results-driven and goal-oriented and possess strong interpersonal skills with the ability to work within diverse populations and geographic areas, as well as a demonstrated ability to think strategically and work collaboratively to inspire, motivate, and focus internal team members on the agreed-upon goals. Additionally, the Manager provides direct supervision and professional development for up to two Master’s-level student interns, and two indirect reports offering coaching, assigning caseloads, and supporting their growth through structured guidance and real-time feedback.

Charlotte, NC30+ days ago

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

ALBEMARLE, NC30+ days ago

Join Healthcare Services Group (HCSG) as an Account Manager, leading housekeeping, laundry, and floor care teams in a long-term care facility. If you're looking for a role where you can lead with passion, drive positive change, and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!

LEXINGTON, NC30+ days ago

Join Healthcare Services Group (HCSG) as an Environmental Services (EVS) Assistant Manager, overseeing cleaning and sanitation services at a long-term care facility. If you're looking for a role where you can lead with passion, drive positive change, and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!

New!

CONCORD, North Carolina4 days ago

Overview: Join Healthcare Services Group (HCSG) as an Environmental Services Manager in Training, where you will learn to manage your own account and oversee housekeeping, laundry, and floor care operations at a long-term care facility. If you're looking for an opportunity to grow your career in environmental services management and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!

New!

Fort Mill, SC3 days ago

Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee #OMHTF. This position will manage the performance of Centralized Servicing and Collections Teams, including personal loan originations, servicing and collections activities and recoveries for Centralized Collections.

MISENHEIMER, NC30+ days ago

There are 415 Resident students on meal plans that we serve through our Dining program, including a resident dining hall and two retail venues (Sandellas & Starbucks we proudly serve), and all catering events. Minimum Education Requirement - Bachelor's Degree or equivalent experienceMinimum Management Experience - 3 yearsMinimum Functional Experience - 3 years.

CHARLOTTE, NC20 days ago

This is a highly visible, on‑site leadership role within a professional, weekday‑only environment—ideal for an experienced food service leader who enjoys ownership, client partnership, and team development. Sodexo Corporate Services is seeking a dynamic General Manager 2 to lead food service operations at the Federal Reserve Bank of Charlotte.

Charlotte, NC30+ days ago

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Are you ready to make a significant impact by leading and managing treasury product implementation processes for new and existing clients as they transition to the Chase banking platform?

Charlotte, NC30+ days ago

Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. + Responsible for ensuring team is well communicated to both verbal and written; provide strategic firm wide communications down to individual information, must possess an ability to take complex information and break it down into simple messages, tailor messages based on audience.

Charlotte, NC30+ days ago

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. As an Implementation Manager Vice President within the Commercial & Investment Bank, you will lead the charge in managing complex technical treasury product implementations.

BELMONT, NC30+ days ago

Provide leadership and oversight for Facilities Management, ensuring the proper installation, operation, and maintenance of critical building systems (light, heat, power, water, and monitoring systems) across the health system. Your responsibilities will include overseeing ordering, inventory management, and vendor relationships while ensuring the smooth operation of critical systems such as air handlers, HVAC, MEP, and other general building infrastructure.

Charlotte, NC30+ days ago

Remote

Provide timely reports (weekly, monthly, quarterly, and annually to the Regional Sales Director regarding the status of each lead and sales opportunity in the pipeline through the CRM database (Salesforce). · Collaborate with sales representatives in and out of assigned territory to share best practices, support a cohesive sales approach to meet individual and group sales quotas.

Huntersville, NC10 days ago

We've earned back-to-back Gold Best Auto Glass awards from the Charlotte Observer (2024 & 2025), and our owner holds one of only six Auto Glass University Instructor certifications in the United States — along with the first-ever AGSC Customer Service Representative certification issued nationally. Auto Glass Experts is a family-owned, faith-driven auto glass company serving the Charlotte metro area with three locations (Huntersville, Concord, and Hickory) and nine mobile service vans.

Charlotte, NC12 days ago

Collaborate with the Lease Concierge team to provide new tenants with an Onboarding Resource Guide regarding emergency contacts, Vendor contacts, insurance requirements, rent collection procedures, and maintenance request procedures. Respond to tenant requests/problems in a timely and courteous manner and generate work orders directed to vendors or maintenance staff.

Charlotte, North Carolina13 days ago

Fort Mill, SC30+ days ago

$55,000–$65,000 Per Year

Benefits: In addition to a competitive salary, we offer a comprehensive benefits package to all eligible employees, including: Health insurance, including medical, dental, and vision coverage helps you stay healthy and take care of your loved ones. Hire, train, and manage staff, ensuring that they provide outstanding service to customers and maintain a clean and organized restaurant.

New!

Charlotte, North Carolina5 days ago

Development and improvement of metrics including, but not limited to Cycle Count Accuracy, Cycle Count Completions, Fill rates relative to Right Start and Controllable Completion Factors as the opportunities arise. The Regional Manager of Stores Operations is responsible for ensuring that each PSA base, is executing to the maximum levels of efficiency with regard to the receipt, storage, issuance, transfer and shipment of all aviation materials related to the operation.

Charlotte, North Carolina30+ days ago

Manage and collaborate with the Inflight Design Specialist and Learning Development team to design and support the implementation of learning solutions designed with the adult learner in mind, supplying regulatory content and learning methods in an innovative manner. Join our team to enjoy comprehensive benefits, including travel privileges on the American Airlines global network, so you can explore new destinations and create unforgettable memories with family and friends.

Charlotte, North Carolina30+ days ago

Join our team to enjoy comprehensive benefits, including travel privileges on the American Airlines global network, so you can explore new destinations and create unforgettable memories with family and friends. This is largely a sedentary role; however, the employee is frequently required to stand; walk; climb up and down stairs; lift weight up to 25 lbs; use hands to handle or feel; and reach with hands and arms.

Belmont, NC30+ days ago

The Retail Assistant Branch Manager is responsible for aligning direction with the Retail Branch Manager in driving results and supporting the mission in the growth of consumer and business customer relationships, community engagement, and instore partner relationships, while delivering the Woodforest Experience to every customer, every day, every time. Qualifications Minimum Qualifications/Experience: · 3 years of relevant and transferrable sales and/or customer service experience: OR an Associate’s degree and 2 years of relevant and transferrable sales and/or customer service experience; OR a Bachelor’s degree and 1 year of relevant and transferrable sales and/or customer service experience.

Charlotte, NC30+ days ago

We are thinkers, builders, and doers; from building and deploying AI in the world to assembling a world-class operations team, Airspace is on a hypergrowth trajectory while remaining hyper-focused on the needs of our customers and team members. You'll report to our Senior Manager of Dedicated Driver Operations and work closely with Regional Managers, recruiting, and our revenue team to ensure our drivers are trained, compliant, and performing at the highest level from day one.

Charlotte, NC30+ days ago

The Store Manager reports to the Regional Store Manager and will oversee the retail locations employees and activities to achieve a profitable store location and holding to Hollywood Feeds #1 Policy “Do what is right by the customer.”. Maintains and motivates a positive sales team that will increase sales and ensure efficiency through communication, incentives, and empowering your employees to take responsibility for their job and the store’s goals.

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Customer Care Manager Jobs in Concord, NC

Jobs

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Senior Manager, Service DeliveryTTEC

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Team LeaderTractor Supply Company

Director, Agentic AITTEC

Sales Associate (Seasonal)LESLIES POOLMART INC

Shift Lead 1LESLIES POOLMART INC

Customer Service Manager, Airport Customer Experience Administration (Charlotte, NC, US)American Airlines

Customer Support Team (CSS) ManagerFirstService Residential

Med Care ManagerSunrise Senior Living

Care ManagerSunrise Senior Living

Provider Program Manager - Provider Strat Value Base CareTriWest Healthcare Alliance

LPN Med Care Manager-1Sunrise Senior Living

Care Manager-1Sunrise Senior Living

Pharmacy Operations ManagerWalgreens

LensCrafters - Assistant ManagerEssilor Luxottica

Territory Manager - North & South CarolinaAce Hardware Corporation

Club ManagerPlanet Fitness

Assistant ManagerPlanet Fitness

Retail Store ManagerPetSmart

Program Manager Cabarrus CountyBig Brothers Big Sisters of Central Carolinas

Client Service Manager II - Phone TeamJPMorgan Chase

Environmental Services Department ManagerHealthcare Services Group, Inc.

Environmental Services Assistant ManagerHealthcare Services Group, Inc.

Environmental Services - Manager in TrainingHealthcare Services Group, Inc.

Performance Operations ManagerOneMain Financial

General Manager 3 - FoodSodexo

General Manager 2 - FoodSodexo

Implementation ManagerJPMorgan Chase

Transactions Manager II (602)JPMorgan Chase

Implementation Manager Vice PresidentJPMorgan Chase

Facilities / Engineering Operations Manager 1Sodexo

Area Sales Manager - NC/SCAlma Lasers

Business Development ManagerAuto Glass Experts

Commercial Property ManagerNorthPoint Development LLC

Manager of Inventory PlanningPSA Airlines

General ManagerSlim Chickens Fort Mill

Regional Manager of Stores OperationsPSA Airlines

Manager of Inflight Instructional DesignPSA Airlines

Manager of Flight StandardsPSA Airlines

Retail Assistant Branch ManagerWoodforest National Bank

Driver Onboarding & Training Manager - Dedicated DriverAirspace

Store ManagerHollywood Feed

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