| Location | Mars Hill, NC |
| Salary | $23–$25 Per Hour |
Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve. A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities.
Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges. We offer behavioral healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being.
Pyramid Healthcare | Mars Hill, NC
Mars Hill, NC
$23–$25/hour + Full Benefits
Full-Time | 40 Hours/Week
Pyramid Healthcare is seeking an experienced ACTT Case Manager – Vocational & Housing to join our Assertive Community Treatment Team (ACTT) serving the Mars Hill, NC area.
Qualified Professional (QP) status is required.
ACTT is a “hospital without walls,” providing intensive, community-based behavioral health services to individuals living with severe and persistent mental illness (SPMI). Rather than providing care exclusively in an office or facility, our multidisciplinary team meets individuals where they are and helps them build stability, independence, and meaningful connections within their communities.
In this role, you'll provide hands-on case management and community-based support with a particular focus on housing stability, employment and vocational development, life skills, community resources, and independent living.
This is an excellent opportunity for a QP with experience in case management, vocational rehabilitation, employment services, housing support, or community behavioral health who wants to make a meaningful difference in the lives of individuals with complex behavioral health needs.
Provide intensive, community-based case management and support to individuals with serious mental illness.
Develop and monitor person-centered service and treatment plans based on each individual's needs and goals.
Help clients identify strengths, overcome barriers, and work toward greater independence.
Connect individuals with community resources, benefits, healthcare, transportation, and other support services.
Build trusting, professional relationships with clients while maintaining appropriate boundaries.
Help individuals identify and pursue employment, education, and vocational goals.
Assist clients with job readiness, employment resources, and connections to community employers and services.
Support individuals in developing skills needed to obtain and maintain employment.
Coordinate with vocational rehabilitation agencies, employers, and other community partners as appropriate.
Help clients identify and access housing resources and community-based supports.
Assist individuals with maintaining housing stability and navigating housing-related barriers.
Connect clients with benefits and resources that support long-term independence.
Help individuals develop practical life skills and strategies for successful community living.
Collaborate with the ACTT multidisciplinary team to coordinate services and monitor client progress.
Participate in regularly scheduled treatment team meetings, case reviews, and discharge planning.
Communicate with families, referral sources, healthcare providers, employers, housing providers, and community partners as appropriate.
Support continuity of care and successful transitions between services.
Complete timely and accurate documentation in the electronic health record.
Maintain accurate records of client contacts, services, referrals, and care coordination activities.
Complete treatment plan reviews and other required clinical documentation.
Participate in program quality improvement activities and required training.
Participate in crisis response and rotating on-call responsibilities.
Assist with crisis planning and interventions as needed.
Provide transportation to appointments, community resources, and other services when required.
Respond appropriately to changing client needs while maintaining safety and professional standards.
Bachelor's degree in Social Work, Counseling, Psychology, Human Services, or a related field.
Must meet Qualified Professional (QP) requirements under 10A NCAC 27G.0104.
Valid driver's license and reliable transportation.
Ability to provide services in homes, community settings, and other non-traditional environments.
Experience working with individuals with severe and persistent mental illness (SPMI).
Experience in case management or community-based behavioral health.
Experience with vocational rehabilitation or employment services.
Experience with housing services or supportive housing.
Knowledge of community resources, benefits, and support services.
Experience working as part of a multidisciplinary behavioral health team.
ACTT or other intensive community-based behavioral health experience.
Strong communication and relationship-building skills.
Ability to build trust and motivate individuals toward greater independence.
Strong organization, documentation, and follow-through.
Effective problem-solving and decision-making skills.
Ability to work independently while collaborating with a multidisciplinary team.
Comfortable working in homes, community settings, and other non-traditional environments.
Strong professional boundaries and sound judgment.
Compassionate, recovery-oriented approach to behavioral healthcare.
Pyramid Healthcare provides required training and ongoing professional development, including:
ACTT-specific training
CPR & First Aid
Ethics & Confidentiality
Consumer Rights
Case Management
Continuous Quality Improvement (CQI)
Professional development and ongoing clinical training
At Pyramid Healthcare, we believe meaningful recovery happens in the community.
As part of our ACTT team, you'll work alongside professionals from multiple disciplines to help individuals with complex behavioral health needs achieve greater stability, independence, and quality of life.
Full-Time Benefits Include:
Medical, Dental & Vision Insurance
401(k) with Company Match
Paid Time Off
Paid Holidays
Tuition Reimbursement
Paid Training & Professional Development
Employee Recognition Programs
Career Growth Opportunities
Referral Bonus Opportunities
If you're a Qualified Professional with a background in case management, vocational services, housing, or community behavioral health and want to help individuals build more independent lives, apply today to join Pyramid Healthcare's ACTT team in Mars Hill, NC.
Pyramid CORE Values:
We are committed and proud to live our CORE values and use them to inspire those around us. Our employees are expected to align with these values, behaviors, and standards. We are held accountable for upholding these CORE Values: INTEGRITY is striving to be honest, transparent, and ethical when dealing with clients, staff, and the community. DEDICATION is demonstrating an unwavering commitment to always provide exceptional care and support to those we serve is needed daily. COLLABORATION is a steadfast, team-focused approach; working together to achieve excellence. PASSION is genuine, compelling, and relentless desire to improve lives and support Pyramid Healthcare’s mission.
Total Rewards for Full-Time Positions:
Want to know more?
To learn more about Pyramid Healthcare, and how you can achieve personal and professional growth, visit us at: https://bit.ly/Pyramid-Careers.
Pyramid Healthcare, Inc. is proud of its diverse workforce, and is an Equal Opportunity Employer.