4,366 Results for

Customer Care Manager Jobs in Los Angeles, CA

Jobs

Los Angeles, CA

$70,000–$78,000 / year

Position Overview: We are in need of a variety of Program Managers for various programs in downtown Los Angeles ranging from project based housing and two separate street outreach programs, these Program Managers are to be registered with the Board of Behavioral Sciences and in good standing, and have had clinical experience. Key services include housing, mental health care, medical care, domestic violence services, substance abuse treatment, income assistance and life skills programs --- all aimed at improving the self-sufficiency of the individuals and families served.

5 days ago

Burbank, CA

$50,000–$72,800 / year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Our team is dedicated to delivering high-quality representation and compassionate client service, ensuring that every case is handled with diligence and care.

5 days ago

Long Beach, CA

$110,000–$150,000 / year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Join our growing advisory team as a Manager, playing a key leadership role in delivering high-quality accounting support and strategic financial insights to clients.

5 days ago

Anaheim, CA

$134,000–$201,000 / year
Full time

The Manager of Specialty Sales will be responsible for overseeing and managing the development and performance of all sales activities in the division, staff and direct an Acute Clinical Specialty sales team and provide leadership towards the achievement of maximum profitability and growth in line with company vision and values.

Hiring staff, recommending pay increases, performing performance reviews, training and development of staff, estimating personnel needs, assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational policies.

16 days ago

Irvine, CA

$77,975–$113,888 / year

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Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview | LinkedIn<https://www.linkedin.com/company/lennar/> for the latest job opportunities.

Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career.

1 day ago

Alhambra, CA

Full time

Ability to work regularly scheduled shifts within our hours of operation including the training period, where lunches and breaks are scheduled, with the flexibility to adjust daily schedule, and work over-time as needed. Review and research incoming healthcare claims from members and providers(doctors, clinics, etc) by navigating multiple computer systems and platforms and verifies the data/information necessary for processing (e.g.

30+ days ago

Orange, CA

$2,077.08–$2,321.44

Prime Time Healthcare is seeking dynamic individuals like you to join our team in Orange, CA and make a real impact in patient care! Exact pay and benefits package will be negotiated with Prime Time Healthcare and may vary with several factors including but not limited to, guaranteed hours, travel distance, demand, eligibility, etc.

1 day ago

Mission Hills, CA

$2,077.54–$2,321.95

Exact pay and benefits package will be negotiated with Prime Time Healthcare and may vary with several factors including but not limited to, guaranteed hours, travel distance, demand, eligibility, etc. As an integral part of our team, you'll collaborate closely with fellow healthcare professionals, ensuring every patient receives the highest level of care possible.

1 day ago

Los Angeles, CA

Meanwhile our general dentists are high trained in all types of procedures such as Crowns, Root Canals, Extractions, including wisdom teeth, Gum Treatment, Implants, and Dentures all in relaxed friendly environment. Parents are welcome to stay in the room while our pediatric dentists provide care for children age 1-7 in an environment designed for kids.

1 day ago

Los Angeles, CA

$106,480–$145,200 / year

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In accordance with California’s Labor Code Section 432.3, the base salary range for this position is: $106,480.00 - $145,200.00

Compensation in other cities and states may vary.

Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates.

2 days ago

New
Los Angeles, CA
$106,480–$145,200 / year
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In accordance with California’s Labor Code Section 432.3, the base salary range for this position is: $106,480.00 - $145,200.00
Compensation in other cities and states may vary.
Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates.

3 days ago

New
Los Angeles, CA
$71,000–$95,000 / year
Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Feel free to be yourself at American.
3 days ago

Los Angeles, CA
$23–$23 / hour
This role supports rapid rehousing efforts, helps clients secure and maintain permanent housing, and ensures compliance with program and funding requirements. The TLS Case Manager provides housing-focused case management to individuals and families experiencing homelessness.
12 days ago

Los Angeles, CA
$52,000–$52,000 / year
The Bilingual TLS Case Manager provides housing-focused case management to individuals and families experiencing homelessness. This role supports rapid rehousing efforts, helps clients secure and maintain permanent housing, and ensures compliance with program and funding requirements.
10 days ago

New
Los Angeles, CA
Their core duties include developing personalized care plans, acting as a liaison between patients and providers, advocating for resources, and updating records to improve health or social outcomes.
Assess, plan, implement, coordinate, and monitor services for clients with complex needs, such as the elderly or chronically ill.
1 day ago

New
Los Angeles, CA
$133,100–$181,500 / year
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In accordance with California’s Labor Code Section 432.3, the base salary range for this position is: $133,100.00 - $181,500.00
Compensation in other cities and states may vary.
Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates.

2 days ago

Los Angeles, CA
They will be responsible for performing HIPAA compliance auditing and monitoring functions, assisting with the development and enhancement of policies and procedures as required by the HIPAA Privacy Rule, provide guidance to County departments about privacy impact assessments and HIPAA risk assessments, provide guidance about the assessment of HIPAA and Privacy policy violations and/or incident response investigations, perform and evaluate HIPAA risk assessments and privacy risk assessments, participate in the review and update of the HIPAA and Privacy Awareness trainings and educational activities, and conduct HIPAA-focused presentations at events. 2 years of experience managing multi-phase compliance or regulatory projects using GANTT charts or other structured project-management toolsEducation RequiredThis classification requires the possession of (a) a bachelor s degree or higher, and (b) a certification in one or more of the following: Certified in Healthcare Compliance (CHC), Certified in Healthcare Privacy Compliance (CHPC), Certified Information Privacy Professional/United States (CIPP/US) or Certified Information Privacy Manager (CIPM) certification.
10 days ago

New
Santa Clarita, CA
$24.34–$38 / hour
Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Requires the ability to work more than eight hours per day in the confined quarters of a construction trailer, the ability to operate a motor vehicle, read plans, climb stairs and ladders, bend, stoop, reach, lift, move and/or carry equipment which may be in excess of 50 pounds.
4 days ago

New
Los Angeles, CA
$48,000–$57,600 / year
See Sharp HealthCare Terms & Conditions at https://www.sharp.com/patient-rights-privacy/terms-of-use.cfm and Privacy Policy at https://www.sharp.com/patient-rights-privacy/privacy-practices.cfm and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant’s years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices.
5 days ago

Anaheim, CA
$75,000–$85,000 / year
Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2025 total revenues reaching approximately $4.4 billion. Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role.
12 days ago

Irvine, CA
$77,975–$113,888 / year
Full time
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Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview | LinkedIn<https://www.linkedin.com/company/lennar/> for the latest job opportunities.
Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career.
29 days ago

Irvine, CA
$67,511–$104,756 / year
Full time
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Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview | LinkedIn<https://www.linkedin.com/company/lennar/> for the latest job opportunities.
Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career.
29 days ago

Irvine, CA
$80,705–$147,046 / year
Full time
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Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview | LinkedIn<https://www.linkedin.com/company/lennar/> for the latest job opportunities.
Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career.
23 days ago

Santa Ana, CA
$72,438–$95,022 / year
li>Partner with the Customer Care Manager to collaborate in designing and delivering a seamless customer experience strategy supported by data, brand insights, and technology, to deliver on a customer service experience that is streamlined, optimized, and personalized to the collector experience.
Were looking for a Customer Care Manager, Vault to drive the operational strategy of the customer experience, with a focus on enhancing and delivering exceptional customer service at scale.
30+ days ago

Santa Ana, California
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Partner with the Customer Care Manager to collaborate in designing and delivering a seamless customer experience strategy supported by data, brand insights, and technology, to deliver on a customer service experience that is streamlined, optimized, and personalized to the ‘collector’ experience. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see ourPrivacy Notice for U.S. Applicants..
12 days ago

New
Los Angeles, California
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The ideal candidate brings extensive Talkdesk Workforce Management (WFM) experience, deep call center leadership expertise, and a strong understanding of healthcare customer service operations.
The Customer Care Call Center Workforce Manager is responsible for optimizing workforce planning, scheduling, real-time operations, and performance management.
3 days ago

New
Fountain Valley, CA
$114,800–$164,000 / year
li>Advanced quantitative and analytical capability, including independent deep dives, root cause and trend analysis, and scenario modeling for complex business questions, with strong SQL proficiency (complex multi‑table queries and subqueries).
Hands‑on experience with analytics visualization and automation tools (e.g., Tableau, Power BI, Alteryx, Microsoft Fabric), supported by a solid understanding of data modeling, reporting architecture, data quality, and multi‑system data integration.
5 days ago

New
Fountain Valley, CA
$107,800–$154,000 / year
li>
Technology & Innovation Enablement:
Provide strategic direction for Customer Care technology initiatives (CRM, telephony, analytics, knowledge management), ensuring alignment with long‑term strategy, operational needs, and approved priorities.
Strategic Budget & Portfolio Management:
Oversee strategic Customer Care budgets, including prioritization, funding allocation, sequencing of initiatives, and reallocation of resources to maximize impact; responsible for financial stewardship rather than tactical purchasing.
5 days ago

Santa Ana, CA
li>Improve policies, procedures, and processes through the identification of opportunities for improvement from defined issues considering current procedures; recommend and implement optimal solutions; measure observed improvements, draft documents and reports within PSA Customer Care. As a Senior Customer Care Training Specialist Lead, you will work with people from various departments within Collectors; from Operations to Customer Care, assist the Customer Care team members that may need training or retraining.
30+ days ago

Los Angeles, CA
Ability to navigate and improve complex workflows; comfortable working within a manufacturing environment where products span pressure, temperature, level, and flow instrumentation.
Support customer order management, including monitoring order status, coordinating expedites, and resolving issues with Production, Planning, Engineering, and Sales.
30+ days ago

CA
Internet Brands award-winning consumer websites lead their categories and serve more than 250 million monthly visitors, while a full range of web presence offerings has established deep, long-term relationships with SMB and enterprise clients. Internet Brands, headquartered in El Segundo, Calif, is a fully integrated online media and software services company focused on four high-value vertical categories: Health, Automotive, Legal, and Home/Travel.
30+ days ago

Beverly Hills, CA
$70,900–$145,200 / year
li>Interpersonal skills to promote a cooperative and productive work environment and to establish and maintain cooperative, productive working relationships with faculty, residents, medical students and staff from various social, cultural, and economic backgrounds. As Practice Manager, you will be the operational leader of the Beverley Hills clinic, ensuring seamless day-to-day operations, exceptional patient experiences, and a thriving team culture.
30+ days ago

Los Angeles, CA
p>All field sales professionals that are required to gain entry into healthcare facilities to perform the basic remit of their role, must successfully complete our credentialling process, which often includes COVID 19 vaccine management.
As a District Manager on the Advanced Wound Management team, you will be leading a team of account managers selling the wound dressings product portfolio including the patient monitoring device, LEAF.
9 days ago

New
Fountain Valley, CA
PetSmart does Anything for Pets - JOIN OUR TEAM!Assistant Store Manager Customer ExperienceAbout Life at PetSmartAt PetSmart, Anything for Pets begins with our people. Essential ResponsibilitiesJob responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs:People Leadership:* Participates in employment decisions such as recruiting, interviewing, hiring, coaching, and terminating.*
1 day ago

Los Angeles, California
li>Ability to navigate and improve complex workflows; comfortable working within a manufacturing environment where products span pressure, temperature, level, and flow instrumentation.
Support customer order management, including monitoring order status, coordinating expedites, and resolving issues with Production, Planning, Engineering, and Sales.
30+ days ago

Los Angeles, CA
$102,000–$150,000 / year
p>DoorDash Commerce Platform is DoorDash's first restaurant software-as-a-service business unit - offering a suite of products and services across online ordering, branded mobile apps, loyalty solutions, and more that enable merchants to reach customers through their own first-party channels. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply.
29 days ago

Los Angeles, CA
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Serve as a strategic partner for nonprofit customers through short term, outcome-focused engagements, helping them achieve fundraising and donor engagement goals through Givebutter (this is a pooled motion, not a fixed book of business).
This role also uses AI tools to work efficiently at scale, including using AI to synthesize customer context, draft follow-ups, and identify patterns and risks across accounts while maintaining strong judgment and data hygiene.
8 days ago

Santa Ana, CA
$94,779–$153,876 / year
li>
Enhance the Collector and Dealer Experience: Continuously improve how collectors and dealers interact with PCGS, protecting the brand while ensuring every interaction-from inquiries to submissions to events-reflects the company's commitment to service excellence.
Escalation & Issue Management: Serve as the senior leader responsible for resolving complex customer issues, ensuring high-value clients and key dealers receive thoughtful and timely support.
30+ days ago

Burbank, CA
$140,900–$190,000 / year
li>
Skills: Strong interpersonal skills; Ability to form and maintain good relationships with customer representatives at all levels; Analytical skills and disciplines in support of business planning, strategy development/deployment, relationship management and conflict resolution; Successful history in identifying, targeting, negotiating and winning profitable business; Demonstrated ability to manage large, complex aerospace proposals and contracts; Strong proficiency with MS Excel pivot tables and advanced formulas. The CAM is involved in new proposals, customer strategies and managing the critical/key activities with all of Crane Aerospace & Electronics OEM customers and works with peer groups to ensure that the needs of the customer are being met, flow down of customer requirements is timely and accurate, and the Voice of the Customer is communicated and drives the internal organization's behavior.
30+ days ago

Beverly Hills, California
$90,000–$110,000 / hour
SKIN, pioneering clean beauty brand Well People, Naturium, high-performance, biocompatible, clinically-effective and accessible skin care, and our newest brand, rhode, a line of curated skincare essentials, formulated for a variety of skin types and needs with high performance ingredients, it’s a daily routine that nourishes your skin barrier over time.
Please see our Job Applicant Privacy Notice (www.elfbeauty.com/us-job-applicant-privacy-notice) for how your personal information is used and shared.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
30 days ago

Pasadena, CA
In collaboration with the Medical Care Manager (RN), Case Worker, Housing Specialist, and Retention Outreach Specialist, this position will work closely with other healthcare team members to identify patients' goals, develop treatment plans, address social service needs, and achieve desired outcomes.
Position Purpose:
The Patient Care Manager (MSW) will be an integral part of the Medical Care Coordination (MCC) and Patient Support Services (PSS) multidisciplinary team, providing non-medical case management activities and services to HIV-positive patients.
19 days ago

Costa Mesa, CA
$17.75–$23.10 / hour
li>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.
In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
30+ days ago

Monrovia, CA
$17.75–$23.10 / hour
p>Applicants and Employees in Unincorporated Los Angeles County: Michaels reasonably believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: engage with customers, including minors, including unsupervised minors, and other Team members, especially in high stress situations; accessing company information, assets, property, and products, including cash, checks, and credit card information; and appropriately handling such information, including confidential and personal information of customers and Team Members.
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.
30+ days ago

Irvine, CA
It involves managing a mid-size team of professionals and regular interaction with Division and Site leadership, as well as external stakeholders, including commercial and military customers. The position is responsible for the management and administration of existing contracts, backlog management, and customer experience for both domestic and international commercial and military contracts.
9 days ago

Los Angeles, CA
Remote
$23.24–$28.28 / hour
PATH operates services throughout California, connecting our clients to a comprehensive continuum of homelessness prevention, street outreach, employment preparation and placement assistance, individualized case management, supportive services, interim housing, and permanent supportive housing.
Conducts intake and individualized needs assessment for all participants and collaborates to develop Individualized Service Plan (ISP) that addresses housing goals, maintaining/increasing income and other personal goals identified by the participant including medical, mental health, substance use, financial resources, vocational, and social support needs.
19 days ago

Santa Ana, CA
li>Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts the success of the team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.
Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments, earns praise from customers.
30+ days ago

Santa Ana, CA
$72,438–$95,022 / year
li>
Partner with the Customer Care Manager to collaborate in designing and delivering a seamless customer experience strategy supported by data, brand insights, and technology, to deliver on a customer service experience that is streamlined, optimized, and personalized to the 'collector' experience.
We're looking for a Senior Supervisor, PSA Customer Care to drive the operational strategy of the customer experience, with a focus on enhancing and delivering exceptional customer service at scale.
10 days ago

Los Angeles, CA
Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
15 days ago

Los Angeles, CA
p>Collaborates with and leads cross-functional project teams to address project requirements, including developing/tracking deliverables and maintaining regular on going communication with project stakeholders; develop and maintain Desk Level Procedures/Policies and Procedures. Works closely with the CE&E Technical Writer to ensure processes and procedures are accurately configured in the On Line Help Tool and assist the CE&E Program and Initiatives Managers with project execution and implementation.
17 days ago

Los Angeles, CA
The Manager is also responsible for effectively representing the department and the organization for various audits, initiatives, etc., and facilitating and/or providing technical expertise and support for various cross-functional meetings, task forces, and committees. Job Summary The Manager of Customer Engagement and Experience Quality Assurance (QA) is responsible for leading quality oversight, service excellence, and member experience improvement activities within the health plans customer experience operations.
30+ days ago

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Customer Care Manager Jobs in Los Angeles, CA

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Customer Care Manager Jobs in Los Angeles, CA

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Feel free to be yourself at American.

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Practice Manager Primary Care - Beverly Hills Wilshire UCLA Health System

District Manager - Advanced Wound Care (Southwest Region) Smith & Nephew Plc

Assistant Store Manager - Customer Experience PetSmart

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Customer Success Manager DoorDash Inc

Customer Success Manager Givebutter

Manager, PCGS Customer Experience Collectors Holdings, Inc.

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Manager, Customer Supply Chain, rhode e.l.f. Beauty

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Case Manager - Enhanced Care Management ( CalAIM) (JR 5412) PATH (People Assisting the Homeless)

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