Duties include but are not limited to: regular gathering, analysis, and reporting of data on retention, graduation rates, S-rates and other metrics required for strategic plan; coordination and oversight of departmental staff, Program Directors, and Subject Matter Experts in a process of continual assessment and improvement of programs, courses, and sections; coordination with department's academic leadership in annual faculty evaluations including oversight of required re-evaluations or performance plans; coordination with Director of Operations with the supervision of the operational, academic, budget, logistic, personnel, and outreach functions of the department, including formulating and implementing administrative and operational policies; and assisting in the planning and managing budget and personnel processes; and acting as the day to day budget administrator. Regularly gather, analyze, and report data on key performance indicators (e.g., retention, graduation rates, S-rates) to support strategic planning and continuous improvement.