p>Education and Experience: Associate's degree in Police or Fire Administration, Communications, Business or Public Administration, or closely related field or equivalent; supplemented by a minimum of 5 years of experience in the supervision of a high-volume Public Safety Answering Point/Central Dispatch Center (PSAP/CDC); or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
Ability to establish and maintain effective working relations with department officials, other municipal employees, professional groups, and the general public in order to ensure efficient operations.