Production Technician, 3rd Shift Johnson Controls International PlcProduction Technician, 3rd ShiftBurlington, MA$18.22–$27.35 / hourJohnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. Enabled by the Stack Forging process, JCI produces high-performance thermal components and cooling loop solutions - purpose-built for direct integration into AI, HPC, and mission-critical systems.
Service Technician - Intermediate ADT IncService Technician - IntermediateNorwood, MA$23–$42.71 / hourHeadquartered in Boca Raton, FL and at more than 200 locations across North America, our employees help empower our customers to live more secure and confident lives. The Residential Service Technician's primary functions and responsibilities are that of troubleshooting, configuring, reconstructing and programming existing security and site automation solutions.
Metrology Technician - Second Shift Commonwealth Fusion Systems LLCMetrology Technician - Second ShiftMA$30–$43 / hourSupport daily calibration checks, routine maintenance, and basic troubleshooting for metrology equipment (laser scanners, portable CMM arms, and fixed CMMs) to ensure reliable measurement performance. Able to set up, maintain, and use common precision inspection tools (calipers, micrometers, bore gages, ring/plug gages, profilometer, coating thickness gage, comparator, sine bar, etc.).
Test Technician Johnson Controls International PlcTest TechnicianBurlington, MA$48,000–$72,000 / yearJohnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. Alloy's patented Stack Forging process enables complex micro-geometries, resulting in single-piece, leak-tight parts that deliver superior cooling performance, lower pressure drops, and exceptional reliability.
Production Technician - Weekend - Second Shift (Fri, Sat, Sun) Commonwealth Fusion Systems LLCProduction Technician - Weekend - Second Shift (Fri, Sat, Sun)MA$30–$41 / hourThe production technician is an integral part of the CFS team performing and monitoring the manufacturing processes required to build and test superconducting magnets. Dedication to safety to mitigate industrial hazards that may include heat, cold, noise, fumes, strong magnets, lead (Pb), high voltage, and cryogenics.
Technician - Welding and Assembly - Contract Commonwealth Fusion Systems LLCTechnician - Welding and Assembly - ContractMA$35–$43 / hourJoin a cutting-edge team working to assemble, weld and test high precision electromechanical assemblies - critical to unlocking the future of clean energy. Dedication to safety to mitigate industrial hazards that may include heat, cold, noise, fumes, strong magnets, lead (Pb), high voltage, and cryogenics.
Mechanical Engineering Technician Piaggio Fast Forward IncMechanical Engineering TechnicianBoston, MAPiaggio Fast Forward participates in E-Verify, an electronic employment verification program operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA), to verify the employment eligibility of newly hired employees. Machine shop skills: experience including but not limited to: • Mills • Lathes • Laser cutter • Drill press • Bandsaw • Dremel • Jigsaw • Sawsall.
Production Technician, 2nd Shift Johnson Controls International PlcProduction Technician, 2nd ShiftBurlington, MA$18.22–$27.35 / hourJohnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. Enabled by the Stack Forging process, JCI produces high-performance thermal components and cooling loop solutions - purpose-built for direct integration into AI, HPC, and mission-critical systems.
Automated Logic- BAS/BMS Master Field Technician Carrier CorporationAutomated Logic- BAS/BMS Master Field TechnicianCanton, MA$79,000–$158,000 / yearCareer Pathways and Leadership Opportunities Opportunities to advance into roles such as Project Engineer, Technical Manager, or Operations Lead, as well as mentor junior staff and contribute to strategic initiatives that shape our service delivery. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more.
Certified Volvo Automotive Service Technician Jaffarian Automotive GroupCertified Volvo Automotive Service TechnicianHaverhill, MassachusettsDiagnoses, maintains, and repairs vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning. Communicates directly with the Service Advisor so that customers can be informed if any additional service is needed.
Technician - Welding And Assembly - Contract Commonwealth Fusion SystemsTechnician - Welding And Assembly - ContractDevens, MA$35–$43 / hourJoin a cutting-edge team working to assemble, weld and test high precision electromechanical assemblies - critical to unlocking the future of clean energy. Dedication to safety to mitigate industrial hazards that may include heat, cold, noise, fumes, strong magnets, lead (Pb), high voltage, and cryogenics.
Production Technician Contractor Commonwealth Fusion SystemsProduction Technician ContractorSomerville, MA$30–$41 / hourJoin the power movement as a Production Technician Contractor The production technician is an integral part of the CFS team performing and monitoring the manufacturing processes required to build and test superconducting magnets. Dedication to safety to mitigate industrial hazards that may include heat, cold, noise, fumes, strong magnets, lead (Pb), high voltage, and cryogenicss.
Production Technician Contractor - Second Shift Commonwealth Fusion SystemsProduction Technician Contractor - Second ShiftSomerville, MA$30–$41 / hourJoin the power movement as a Production Technician Contractor The production technician is an integral part of the CFS team performing and monitoring the manufacturing processes required to build and test superconducting magnets. Dedication to safety to mitigate industrial hazards that may include heat, cold, noise, fumes, strong magnets, lead (Pb), high voltage, and cryogenicss.
Sterile Processing Technician I Mass General BrighamSterile Processing Technician IBoston, Massachusetts$23.34–$33.37 / hourNoEssential FunctionsPerforms decontamination, inspection, assembly, packaging, sterilization, storage, and distribution of reusable medical devices and surgical instrumentation in accordance with established procedures and manufacturer's Instructions for Use (IFU).Operates sterile processing equipment, including washers, sterilizers, and related technologies, following departmental policies and regulatory requirements. No Licenses and Credentials : Certified Registered Central Service Technician [CRCST] - Healthcare Sterile Processing Association (HSPA) preferred Experience: Experience as a Central Sterile Technician or similar role in a healthcare setting 0-1 year preferred Knowledge, Skills and Abilities:
Technician - Welding and Assembly - Contract Commonwealth Fusion SystemsTechnician - Welding and Assembly - ContractDevens, MAJoin the power movement as a Contract Technician - Welding and Assembly Join a cutting-edge team working to assemble, weld and test high precision electromechanical assemblies — critical to unlocking the future of clean energy. Dedication to safety to mitigate industrial hazards that may include heat, cold, noise, fumes, strong magnets, lead (Pb), high voltage, and cryogenics.
Veterinary Technician, MGH Center for Comparative Medicine Mass General BrighamVeterinary Technician, MGH Center for Comparative MedicineBoston, Massachusetts$23.55–$25.06 / hourYesLicenses and CredentialsCertified Laboratory Animal Technician [LAT] - American Association for Laboratory Animal Science preferredExperienceExperience in laboratory animal or veterinary care 1-2 years requiredKnowledge, Skills and Abilities- Basic skills and animal care, and health- Excellent time management skills.- The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success.
Sterile Processing Technician I/II Mass General BrighamSterile Processing Technician I/IIBoston, Massachusetts$23.34–$33.37 / hourNoEssential FunctionsPerforms decontamination, inspection, assembly, packaging, sterilization, storage, and distribution of reusable medical devices and surgical instrumentation in accordance with established procedures and manufacturer's Instructions for Use (IFU).Operates sterile processing equipment, including washers, sterilizers, and related technologies, following departmental policies and regulatory requirements. No Licenses and Credentials : Certified Registered Central Service Technician [CRCST] - Healthcare Sterile Processing Association (HSPA) preferred Experience: Experience as a Central Sterile Technician or similar role in a healthcare setting 0-1 year preferred Knowledge, Skills and Abilities:
Sterile Processing Technician II Mass General BrighamSterile Processing Technician IIDanvers, Massachusetts$23.34–$33.37 / hourNo Licenses and Credentials: Certified Registered Central Service Technician [CRCST] - Healthcare Sterile Processing Association (HSPA) or C.S.P.D.T - Certified Sterile Processing and Distribution Technician - Certification Board for Sterile Processing and Distribution, Inc. required Experience: Experience as a Central Sterile Technician or similar role in a healthcare setting 1-2 years required Knowledge, Skills and Abilities: NoEssential Functions:Performs decontamination, inspection, assembly, packaging, sterilization, storage, and distribution of reusable medical devices and surgical instrumentation in accordance with established procedures and manufacturer's Instructions for Use (IFU).Operates sterile processing equipment, including washers, sterilizers, and related technologies, following departmental policies and regulatory requirements.
Production Technician - Weekend - First Shift (Fri, Sat, Sun) Commonwealth Fusion SystemsProduction Technician - Weekend - First Shift (Fri, Sat, Sun)Devens, MA$30–$41 / hourJoin the power movement as a Production Technician The production technician is an integral part of the CFS team performing and monitoring the manufacturing processes required to build and test superconducting magnets. Dedication to safety to mitigate industrial hazards that may include heat, cold, noise, fumes, strong magnets, lead (Pb), high voltage, and cryogenics.
Security Service Technician PavionSecurity Service TechnicianNorwell, MassachusettsMust be able to distinguish between colors (naturally or with correction); speak clearly; use arms and hands to reach for, handle and manipulate objects; coordinate eyes and hands rapidly and accurately, use hands to pull cables and wires, use power tools, and work in various positions. As a global leader, Pavion specializes in the design, installation, service, and maintenance of cutting-edge fire alarm systems, critical communications, video surveillance, access control, and advanced AV technologies.
Hazmat Field Driver/Technician - CDL (A) Republic Services, Inc.Hazmat Field Driver/Technician - CDL (A)Norfolk, MA$31.25–$42.95 / hourRepublic has partnered with renewable gas developers to construct Renewable Natural Gas (RNG) plants at our landfills, expanding beyond the 77 projects we currently have to make progress towards our goal to beneficially reuse 50% more biogas by 2030 (2017 baseline year). Operate a Tractor Trailer pulling a variety of trailer types including but not limited to roll offs, tanker and van trailers to perform pickups of bulk and containerized hazardous and non-hazardous waste.
Toyota Service Technician Jaffarian Automotive GroupToyota Service TechnicianHaverhill, Massachusetts$75,000–$150,000 / yearDiagnoses, maintains, and repairs vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning. Jaffarian Toyota is searching for experienced technicians to join our fast growing Service Department.
Technician National Seating & MobilityTechnicianFranklin, MassachusettsHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. We look to you to model our HEARTS values while coordinating with the Branch Manager, Rehab Technology Specialist, and Office Manager/Customer Service Representative to ensure timely order, receipt, assembly, and delivery of our products to our clients.
Metrology Technician - Second Shift Commonwealth Fusion SystemsMetrology Technician - Second ShiftDevens, MA$30–$38 / hourSupport daily calibration checks, routine maintenance, and basic troubleshooting for metrology equipment (laser scanners, portable CMM arms, and fixed CMMs) to ensure reliable measurement performance. Able to set up, maintain, and use common precision inspection tools (calipers, micrometers, bore gages, ring/plug gages, profilometer, coating thickness gage, comparator, sine bar, etc.).
Service Technician (Haverhill) Jaffarian Automotive GroupService Technician (Haverhill)Haverhill, MassachusettsDiagnoses, maintains, and repairs vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning. Communicates directly with the Service Advisor so that customers can be informed if any additional service is needed.
Production Technician - Weekend - Second Shift (Fri, Sat, Sun) Commonwealth Fusion SystemsProduction Technician - Weekend - Second Shift (Fri, Sat, Sun)Devens, MA$30–$41 / hourThe production technician is an integral part of the CFS team performing and monitoring the manufacturing processes required to build and test superconducting magnets. Dedication to safety to mitigate industrial hazards that may include heat, cold, noise, fumes, strong magnets, lead (Pb), high voltage, and cryogenics.
First Article/CMM Technician VishayFirst Article/CMM TechnicianHollis, New Hampshire$25–$30 / hourVishay manufactures one of the world's largest portfolios of discrete semiconductors and passive electronic components that are essential to innovative designs in the automotive, industrial, computing, consumer, telecommunications, military, aerospace, and medical markets. Hollis, NH is a small suburb in Southern New Hampshire, an hour north of Boston, MA and conveniently located near other major cities and access points in the New England area.
Medical Laboratory Technician II, Hematology Mass General BrighamMedical Laboratory Technician II, HematologyBoston, Massachusetts$20.84–$29.79 / hourNoEssential Functions-As outlined by CLIA, after successful completion of orientation, training and competency assessment on all instruments/methods applicable to their role: -Follow the laboratory's procedures for specimen handling and processing, test analyses, reporting and maintaining records of patient test results; -Maintain records that demonstrate that proficiency testing samples are tested in the same manner as patient samples; -Adhere to the laboratory's quality control policies, document all quality control activities, instrument and procedural calibrations and maintenance performed; -Follow the laboratory's established corrective action policies and procedures whenever test systems are not within the laboratory's established acceptable levels of performance; -Be capable of identifying problems that may adversely affect test performance or reporting of test results and either must correct the problems or immediately notify the general supervisor, technical consultant, technical supervisor, clinical consultant or director; and -Document all corrective actions taken when test systems deviate from the laboratory's established performance specifications. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success.
Volvo Automotive Service Technician Jaffarian Automotive GroupVolvo Automotive Service TechnicianHaverhill, MassachusettsDiagnoses, maintains, and repairs vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning. Communicates directly with the Service Advisor so that customers can be informed if any additional service is needed.
Service Technician ADT IncService TechnicianNH$19.53–$36.27 / hourOur continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. Headquartered in Boca Raton, FL and at more than 200 locations across North America, our employees help empower our customers to live more secure and confident lives.
Production Technician Contractor - Second Shift Commonwealth Fusion Systems LLCProduction Technician Contractor - Second ShiftSomerville, MA$30–$41 / hourThe production technician is an integral part of the CFS team performing and monitoring the manufacturing processes required to build and test superconducting magnets. Dedication to safety to mitigate industrial hazards that may include heat, cold, noise, fumes, strong magnets, lead (Pb), high voltage, and cryogenicss.
Production Technician - Weekend - First Shift (Fri, Sat, Sun) Commonwealth Fusion Systems LLCProduction Technician - Weekend - First Shift (Fri, Sat, Sun)MA$30–$41 / hourThe production technician is an integral part of the CFS team performing and monitoring the manufacturing processes required to build and test superconducting magnets. Dedication to safety to mitigate industrial hazards that may include heat, cold, noise, fumes, strong magnets, lead (Pb), high voltage, and cryogenics.
Boston Unique Indoor Comfort - HVAC Service Technician Ace Hardware CorpBoston Unique Indoor Comfort - HVAC Service TechnicianBillerica, MA$26–$30 / hourAs local residents, our family and expertly trained team of technicians think of our customers as neighbors; our goal is to maintain our reputation as a quality organization, continuing to offer superior heating and cooling services in the Boston area and ensuring that you can be proud of our work and products for years to come. Ace Hardware Home Services offers a wide range of residential maintenance and home repair services including plumbing, heating, cooling, electrical, handyman and painting with the signature Ace Helpful service our customers know.
Quality Control Technician PhilipsQuality Control TechnicianBedford, MA$27.46–$43.94 / hourYou're the right fit if: You have a minimum of 2+ years experience in FDA/ISO 13485 regulated Medical Device manufacturing quality environments, with a focus on production controls, supporting validations, administering calibration, quality records, incoming/in-process/final Inspection, using hand tools and optical inspection systems. The Quality Control Technician is responsible for supporting highly complex quality control tasks to address manufacturing abnormalities, and coordinates quality control protocols while ensuring adherence to Good Laboratory Practices (GLP) and Good Manufacturing Practices (GMP).
Production Technician Contractor Commonwealth Fusion Systems LLCProduction Technician ContractorSomerville, MA$30–$41 / hourThe production technician is an integral part of the CFS team performing and monitoring the manufacturing processes required to build and test superconducting magnets. Dedication to safety to mitigate industrial hazards that may include heat, cold, noise, fumes, strong magnets, lead (Pb), high voltage, and cryogenicss.
HazMat Field Driver/Technician - CDL (A) Republic Services IncHazMat Field Driver/Technician - CDL (A)MA$31.25–$42.95 / hourRepublic has partnered with renewable gas developers to construct Renewable Natural Gas (RNG) plants at our landfills, expanding beyond the 77 projects we currently have to make progress towards our goal to beneficially reuse 50% more biogas by 2030 (2017 baseline year). Operate a Tractor Trailer pulling a variety of trailer types including but not limited to roll offs, tanker and van trailers to perform pickups of bulk and containerized hazardous and non-hazardous waste.
Production Technician (all shifts) Johnson Controls International PlcProduction Technician (all shifts)Burlington, MA$37,900–$56,900 / yearJohnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. Enabled by the Stack Forging process, JCI produces high-performance thermal components and cooling loop solutions - purpose-built for direct integration into AI, HPC, and mission-critical systems.
Controls Service Technician Johnson Controls International PlcControls Service TechnicianMA$33.65–$45.67 / hourJohnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. Vocational School program or an associate degree in electronics, mechanical systems, computer technology, air conditioning or similar field plus three years of industry experience in servicing electrical, electronic and/or mechanical systems in the HVAC industry.
Automated Logic - BAS/BMS Lead Field Technician Carrier CorporationAutomated Logic - BAS/BMS Lead Field TechnicianCanton, MAEmployees are eligible for benefits, including: • Health Care Benefits: Medical, Dental, Vision; Wellness incentives • Retirement Benefits • Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation • Disability: Short-term and long-term disability • Life Insurance and Accidental Death and Dismemberment • Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account • Tuition Assistance. • Career Pathways and Leadership Opportunities: Opportunities to advance into roles such as Project Engineer, Technical Manager, or Operations Lead, as well as mentor junior staff and contribute to strategic initiatives that shape our service delivery.
Installation Technician ADT IncInstallation TechnicianNHHeadquartered in Boca Raton, FL and at more than 200 locations across North America, our employees help empower our customers to live more secure and confident lives. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go.
HVAC Technician Haverhill Public SchoolsHVAC TechnicianHaverhill, Massachusetts$80,000–$90,000Title of Position: HVAC Technician Work Year: 12 MONTHS Effective Dateof Employment: 2026 - 2027 School Year Salary: $80,000 to $90,000 Organizational Relationship or Line of Authority: Directly responsible to the Director of Facilities and/or his/her designee in all matters pertaining to the building. Comprehensive knowledge of operational, maintenance, and repair procedures of heating, ventilating, cooling system controls; water service and plumbing; electrical, lighting and communication systems; motor vehicles; and other equipment within the school department.
NewMaintenance Technician 1st Shift Dairy Farmers of America IncMaintenance Technician 1st ShiftFranklin, MAPerform maintenance and/or repairs (planned, unplanned, emergency) on production, processing, and packaging equipment as well as utility related equipment or systems, following all safety procedures. Follow all DFA good manufacturing practices (GMP) and work in a manner consistent with all corporate regulatory, food safety, quality, and sanitation requirements.
Water Treatment Technician EcolabWater Treatment TechnicianMassachusettsWe work with customers across the world in the light industry (institutional, food & beverage, transportation and manufacturing), heavy industry (chemical, power and primary metals industries), paper and mining operations to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers.
NewMaintenance Technician 2nd Shift Dairy Farmers of America IncMaintenance Technician 2nd ShiftFranklin, MAPerform general maintenance, preventative maintenance, over-hauls, modification, fabrication, welding, and/or mechanical and electrical troubleshooting and repair. The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required.
Level 2 Support Technician Compucom StaffingLevel 2 Support TechnicianWoburn, MA$23.25–$31 / hourParticipate in meetings and planning sessions related to the maintenance, upgrade, infrastructure inventory and risk assessment, and disaster recovery related activities at the site. Our client is currently seeking a qualified Level 2 Support Technician to join their team onsite in Woburn, MA and provide end-user support.
Lead Calibration Technician Asplundh Electrical Testing, LLCLead Calibration TechnicianFoxborough, MAFull timeProven experience calibrating and troubleshooting a broad range of test and measurement equipment, including multimeters, oscilloscopes, pressure gauges, high-voltage probes, temperature sensors, transducers, environmental chambers, power supplies, multiproduct calibrators, hipots, DLROs, micro ohmmeters, carrier equipment, and insulated poles. Headquartered in Foxboro, MA, with regional offices across the country, AET specializes in substation commissioning, acceptance testing, and maintenance for clients in electrical transmission, distribution, and generation.
NewInstrumentation and Monitoring Technician Viridien SAInstrumentation and Monitoring TechnicianActon, MA$2,500–$2,900With over 40 years of experience, Geocomp is well-positioned to help clients on a wide range of projects, providing geostructural consulting, monitoring, and laboratory testing services worldwide. As part of Geocomp's Instrumentation & Monitoring group, you will support the design, installation, and operation of geotechnical and structural monitoring systems on heavy civil infrastructure projects.
Pharmacy Technician Walmart IncPharmacy TechnicianMA$18–$31 / hourCareer areasBrandsResourcesAbout UsMilitaryPharmacy TechnicianWalpole, MAApply nowPharmacy TechnicianWalpole, MAApply nowPharmacy TechnicianWalpole, MAApply nowPharmacy TechnicianWM Supercenter #2103550 Providence HwyWalpole, MA 02081-4231CP-2103-9041Loading map. What you'll bringPharmacy/Pharmacy Technician/Pharmacy TechAssist and check out customers with prescriptions and over the counter medication questionsVision CenterAssist and check out customers with glasses and contacts* For a complete list of duties and responsibilities, please see the actual job description.#storejobs
Power Generation Field Service Technician - Level III Cummins IncPower Generation Field Service Technician - Level IIIDedham, MADiagnostics Application - Translates customer complaints to develop troubleshooting plan; troubleshoots issue following guided work flows, procedures, specialized equipment such as mechanical and electronic service tools, and diagnoses computer software to isolate failed components to enable a successful repair; validates repair by duplicating complaint to ensure it has been resolved; documents results of troubleshooting in business systems to communicate what has been done for payment and historical tracking. Technical Escalation - Obtains product technical issue information and utilizes available resources including data management tools; elevates issues to a higher level of expertise, balancing timeliness of customer response with investigation efforts; captures all troubleshooting steps in the appropriate database in order to ensure seamless transitions and accurate response to ticket resolution in a timely manner.
Lab Support Technician/Phlebotomist I Boston Medical CenterLab Support Technician/Phlebotomist IDorchester, MA$18.27–$25.72 / hourPOSITION SUMMARY: Responsible for providing quality customer-oriented laboratory services including specimen collection, specimen processing and related specialized procedures, and service to effectively communicate information to users. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness.