Call Center Supervisor Jobs in the United States
Beacon Hill Staffing Group, LLC
Philadelphia, PA
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Oversees daily operations of both the in‑person and remote contact centers to ensure exceptional customer service. Conducts comprehensive training for customer service representatives, including temporary and permanent staff.
University of Kansas Health System
Kansas City, KS
Responsible for the preparation& reconciliation of reports daily, weekly and monthly of Call Center Shift statistics, Emergency Code Activation Logs, Call Center Rep statistics, EBS reports, Backup Emergency Code Activation Logs, On Call Change Logs, Call Quality, Operator Log in/Out reports, Shift Reports &/or other reporting as needed to ensure all work is being completed and documented correctly. Responsible for Manages a core group of team members and conducts bi weekly meetings with core team members; performs call monitoring each shift staff member weekly, provides monthly call monitoring quality scores to Call Center Representatives and documenting results; manages team members time off requests and overtime requirements.
Penske Truck Leasing Co., L.P.
Reading, PA
Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs.
Beacon Hill
$65000
MIDDLE CITY EAST, PA
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Oversees daily operations of both the in‑person and remote contact centers to ensure exceptional customer service. Conducts comprehensive training for customer service representatives, including temporary and permanent staff.
Jobot
$25 - $30
Salt Lake City, UT
Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. As a Consulting Call Center Supervisor, you will be responsible for leading a team of call center representatives, training and developing your team, and ensuring that our customers receive the highest level of service.
Liberty Health
Louisburg, NC
Supervises Nursing services for Facility during shift in accordance with the Nursing Practice Act, Facility policies and procedures, and the local, state, and federal regulations. Current, valid license from North Carolina Board of Nursing and submit proof of license renewal every other year.
Providence Health and Services
Yorba Linda, CA
See Providence Health and Services Terms & Conditions at https://www.providence.org/utility-pages/privacy-policy#terms-of-use and Privacy Policy at https://www.providence.org/utility-pages/privacy-policy#privacy-policy and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. Under the direction of the Supervisor/Manager, this position is responsible for triaging incoming calls, assessing needs and providing appropriate healthcare options including facilitating referral to primary providers, health care facilities and community resources.
Vertiv
Charlotte, NC
Building Effective Teams – Creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; lets subordinates present to senior management; acts as if real success is the success of the team. To perform the job successfully, an individual should demonstrate the following competencies: Action Oriented – Enjoys hard work; is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimum of planning; seizes opportunities when they arise.
Liberty Health
Sanford, NC
Supervises Nursing services for Facility during shift in accordance with the Nursing Practice Act, Facility policies and procedures, and the local, state, and federal regulations. Current, valid license from North Carolina Board of Nursing and submit proof of license renewal every other year.
Liberty Health
Kernersville, NC
Supervises Nursing services for Facility during shift in accordance with the Nursing Practice Act, Facility policies and procedures, and the local, state, and federal regulations. Current, valid license from North Carolina Board of Nursing and submit proof of license renewal every other year.
Sparks Group
$65000 - $80000
Hyattsville, MD
The ideal candidate will possess strong leadership skills, a deep understanding of customer service principles, and a proven track record of success in a call center environment. This role involves managing a team of call center representatives, ensuring efficient customer service, and optimizing call center performance.
Sovah Health - Danville
Danville, VA
Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. The hospital is accredited by American College of Cardiology (ACC) Accreditation Services for Chest Pain Center and Heart Failure, accredited by the American College of Surgeons' Commission on Cancer and is a member of the Duke Heart Network and Duke Telestroke Network.
Blanchard Valley Health System
Findlay, OH
Regularly attends and actively participates in staff meetings, training and continuing education that aligns with recognized improvement opportunities, payer policies and procedures and ensures to maintain up to date certifications. Collects patient payments made over the counter, over the phone, and by mail daily; properly records all payment types (e.g., cash, check, debit, credit) and transactions into the computer system.
CoolSys
$19.71 - $25.48
Phoenix, AZ
Excellent customer service skills, including an ability to proactively address customer issues and concerns, and the ability to forge strong working relationships with customers and colleagues. Based in Southern California since 2007, CoolSys serves over 45,000 customer locations in industries like retail, food service, commercial, data centers, industrial, and pharmaceuticals.
Liberty Healthcare Management
Fayetteville, NC
Supervises Nursing services for Facility during shift in accordance with the Nursing Practice Act, Facility policies and procedures, and the local, state, and federal regulations. Current, valid license from North Carolina Board of Nursing and submit proof of license renewal every other year.
Turtle
$50000 - $55000
Franklin Township, NJ
Additionally, this position manages the returns team and assists the AM Warehouse Supervisor and Manager in morning warehouse operations, maintaining a safe and organized work environment, enforcing safety policies, and supporting warehouse productivity. Responsibilities include completing all will call orders, capturing proof of delivery (POD) documentation, and coordinating expedited requests such as Turtle Express and courier pickups.
Ottumwa Regional Health Center
Ottumwa, IA
Ottumwa Regional Health Center provides a wide range of health services, including emergency medicine, critical care services, medical/surgical, acute rehabilitation, obstetrics, and pediatrics, as well as specialty services such as cardiac catheterization, diagnostic and therapeutic radiological services, wound care, pain clinic, sleep lab, pathology, and so much more. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities.
Liberty Health
Elizabethtown, NC
Supervises Nursing services for Facility during shift in accordance with the Nursing Practice Act, Facility policies and procedures, and the local, state, and federal regulations. Current, valid license from North Carolina Board of Nursing and submit proof of license renewal every other year.
Liberty Health
Winston Salem, NC
Supervises Nursing services for Facility during shift in accordance with the Nursing Practice Act, Facility policies and procedures, and the local, state, and federal regulations. Current, valid license from North Carolina Board of Nursing and submit proof of license renewal every other year.
Centerpoint Health - Winchester
Winchester, KY
Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. Centerpoint Health-Winchester is a 79 bed community hospital featuring updated technology including new and expanded services such as Diagnostic Services, larger capacity Emergency Services, home-like Labor and Delivery Suites, and a skilled nursing facility.
Highpoint Health - Winchester with Ascension Saint Thomas
Winchester, TN
Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. Certifications: Basic Life Support (BLS) within 90 days of hire, Advanced Cardiovascular Life Support (ACLS) within 90 days of hire, Pediatric Advanced Life Support (PALS) within 90 days of hire, Neonatal Resuscitation Program (NRP) within 90 days of hire and Handle With Care (HWC) within 90 days of hire.
Sanford Health
$34 - $51
Sioux Falls, SD
For Rural Health Network facilities only, employees hired after January, 2025, who do not possess a Bachelor’s degree in the required field, leadership may consider an educational plan with proven continuous action toward achieving a Bachelor’s degree in Nursing within five years of hire into position. Graduate from a nationally accredited nursing program preferred, including, but not limited to, Commission on Collegiate Nursing Education (CCNE), Accreditation Commission for Education in Nursing (ACEN), and National League for Nursing Commission for Nursing Education Accreditation (NLN CNEA).
Liberty Healthcare Management
Matthews, NC
Supervises Nursing services for Facility during shift in accordance with the Nursing Practice Act, Facility policies and procedures, and the local, state, and federal regulations. Current, valid license from North Carolina Board of Nursing and submit proof of license renewal every other year.
Liberty Healthcare Management
ROXBORO, NC
Supervises Nursing services for Facility during shift in accordance with the Nursing Practice Act, Facility policies and procedures, and the local, state, and federal regulations. Current, valid license from North Carolina Board of Nursing and submit proof of license renewal every other year.
Carle Health
Urbana, IL
Motivates and inspires team; provides timely feedback, praise, encouragement and recognition to team members; creates a culture of trust; stays calm and helps others maintain perspective; anticipates and acts on changing workforce needs. At Carle Health, we're committed to fostering a workplace where every team member feels valued, respected and empowered, where passion and purpose come together to positively impact the lives of our patients and our communities.
Arizona State University
$76000 - $79000
TEMPE, AZ
Facilities Development and Management, Facilities Management KE Facilities Services seeks a Facilities Services Supervisor that can work independently and within in a team to plan, coordinate and supervise highly skilled maintenance and operations staff in the maintenance and operations of critical, complex research buildings, (Walton Center for Planetary Health and ISTB2). Create a safe work environment and identified safety hazards for staff by ensuring adherence to all safety/infection control policies and procedures/practices including wearing appropriate protective clothing and gear, the proper handling of contaminated equipment and tools, and safety training and working with our EHS partners.
Meadowview Regional Medical Center
Maysville, KY
Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. Additional requirements include: Certifications: Basic Life Support (BLS) required within one month of hire, Advanced Cardiovascular Life Support (ACLS) required within 1 year of hire, Pediatric Advanced Life Support (PALS) required within 1 year of hire, and Handle with Care required within 30 days of orientation.
A-Line Staffing Solutions
$21.5
East Providence, RI
Problem-Solving : Assist customers with tasks like activating/reissuing cards, ordering checks, updating information, executing stop payments, and processing overdraft protection applications. Explaining Policies & Products : Assist with customer questions, explain product features, provide online banking assistance, and clarify general bank services.
United Site Services
$65000 - $81700
Middleton, ID
About USS: United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers’ project and event success. Salary Range: $65,000.00 – $81,700.00 / year Pay Transparency Statement: At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US.
Venteon
$62000 - $70000
Troy, MI
Assist the Contact Center Manager in leading the department ensuring finance institution members consistently receive an elevated level of service through via video, telephone, chat, text messages, emails, etc. You will assist the Call Center Manager in training, coaching and mentoring call center representatives on superior customer service, support, and inside sales of credit union products.
Hajoca Corporation
Colorado Springs, CO
About the Role: While keeping a positive attitude and adhering to our core values of Fairness and Caring, Trust and Respect, Generous Listening, and Straight Talk, you will: • Ensure material is received, put away, picked and delivered with a very high level of accuracy. Although Hajoca is a large company, we work in a decentralized environment where each of our locations, called Profit Centers (PCs), is run by the Profit Center Manager as if it were their own small business.
STS Technical Services
Menomonee Falls, WI
In the US, enjoy casual work attire with jeans all week, flexible and non-traditional work week schedules, health and well-being programs including an onsite gym at our Menomonee Falls location, and many competitive benefits that will get you excited to choose Wacker Neuson as your next employer. Responsible for the development, implementation and day-to-day supervision of maintenance systems, processes and documentation associated with efficient and High Performing Manufacturing Organizations (Prevention and Predictive Maintenance, TPM, SOP’s, Safety, etc.).
Trios Health
$51.06 - $68.94
Kennewick, WA
Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. Trios is a 111-bed hospital located in Kennewick, WA, and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier® with acute care, rehabilitation, and behavioral health facilities from coast to coast.
Trios Health
$51.06 - $68.94
Kennewick, WA
Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. Trios is a 111-bed hospital located in Kennewick, WA, and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier® with acute care, rehabilitation, and behavioral health facilities from coast to coast.
Dunhill Professional Search
$66800 - $107000
Arlington, VA
Responsible for supervising direct reports who provide assistance, services, resources, referrals, and consultation on various Non-Medical Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues to military service members and their families. Demonstrates understanding of military culture and addresses Service members by their rank, thanks Service members and their families for their service, and has excellent empathic listening skills paired with appropriate clinical interventions.
Providence Health and Services
$53.19 - $82.58
Anchorage, AK
Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care.
Sevita
Boston, MA
We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face. Our programs are staffed with qualified, experienced licensed nurses and caregivers who are trained to provide individual assistance to each person we serve.
ChenMed
$54358 - $77655
Margate, FL
Ensure operation of medical and administrative equipment by verifying emergency equipment availability; ensuring completion of preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques. Active and good standing Licensed Practical Nurse (LPN) in current state of employment OR a nationally accredited Certified Medical Assistant required; other clinical licensure/certifications above the minimum requirement may also be considered.
Mountain Ltd.
$52000 - $66560
Littleton, CO
Fireworks, Bidmaster, ARMOR, Forte, WFMT, Work Management System, JDS, NDS, Ready for Service, NBIE, TIRKS, SiteTracker, Access-FPT Reservation, ACCESS-GPON, NROC, Cosmo, Google Maps, SAP GUI / SAP Portal, L-FACS, Bart, Excel, All Microsoft Programs, Outlook, TEAMS (Conference Calls, training), Chrome, Google Maps, municipality mapping systems for ROW. Daily tasks start with going into ARMOR and checking for held orders to find service/terminal assignments, developing cost quote if build is required, triggering quote thru BART to customers and submitting request for funding from finance thru appropriate process/systems.
ABM Industries
$25 - $27.75
Boston, MA
Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. From curbside to rooftop, ABM’s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions.
Aramark
$50000 - $75000
POTOMAC, MD
The Corporate Sales Manager is responsible for achieving their quarterly and annual sales plan by securing new client appointments and optimally building a sales pipeline through continuous, ongoing prospecting for new customers. Surrounded by 43 acres of manicured grounds, lush gardens, and rolling Maryland countryside, Bolger Center, a conference hotel, offers the most exclusive accommodations in Potomac, Maryland.
Ochsner Health System
Lafayette, LA
Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. See Ochsner Health Terms & Conditions at https://www.ochsner.org/patients-visitors/privacy-policies/online-terms-of-use and Privacy Policy at https://www.ochsner.org/patients-visitors/privacy-policies/ochsner-privacy-policy and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.
Hampton Roads Transit
Norfolk, VA
Maintains good public relations; Enforces HRT rules, policies and procedures to ensure safety and quality of service; Participates in staff meetings and attends other meetings, training sessions and seminars as required; Answers inquiries about transportation services, routes, schedules, stop locations; Investigates and follows up on complaints; Investigates and responds to Accidents and Incidents; Meets with City and public officials to develop plans and schedules for street closures, detours and new developments as assigned. Under general supervision, the Transportation Supervisor coordinates and directs the movement of Hampton Roads Transit public transit vehicles through the supervision of operators, radio and/or division dispatchers, and support personnel; monitors, coordinates, and directs the activities of the communication control center; and performs supervisory and administrative activities at transit operating divisions.
Providence Health and Services
Silver Firs, WA
See Providence Health and Services Terms & Conditions at https://www.providence.org/utility-pages/privacy-policy#terms-of-use and Privacy Policy at https://www.providence.org/utility-pages/privacy-policy#privacy-policy and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. Our not-for-profit network also provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care.
CHRISTUS Health
Corpus Christi, TX
CHRISTUS Spohn Hospital Corpus Christi - Shoreline overlooking Corpus Christi Bay is the largest and foremost acute care medical facility in the region, with a full range of diagnostic and surgical specialty services in cardiac, cancer, and stroke care. Responsible for coordination and direction of prompt, efficient “patient flow” through the patient care delivery services of the hospital by providing a communication link with the admitting department and the nursing units.
Vertiv
Shreveport, LA
Building Effective Teams – Creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; lets subordinates present to senior management; acts as if real success is the success of the team. To perform the job successfully, an individual should demonstrate the following competencies: Action Oriented – Enjoys hard work; is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimum of planning; seizes opportunities when they arise.
Vertiv
Boise, ID
Building Effective Teams – Creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; lets subordinates present to senior management; acts as if real success is the success of the team. To perform the job successfully, an individual should demonstrate the following competencies: Action Oriented – Enjoys hard work; is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimum of planning; seizes opportunities when they arise.
Vertiv
Phoenix, AZ
Building Effective Teams – Creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; lets subordinates present to senior management; acts as if real success is the success of the team. To perform the job successfully, an individual should demonstrate the following competencies: Action Oriented – Enjoys hard work; is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimum of planning; seizes opportunities when they arise.
Providence Health and Services
Sherwood, OR
See Providence Health and Services Terms & Conditions at https://www.providence.org/utility-pages/privacy-policy#terms-of-use and Privacy Policy at https://www.providence.org/utility-pages/privacy-policy#privacy-policy and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. As the largest healthcare system and largest private employer in Oregon, Providence is located in areas ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland.
Lehigh Valley Health Network
Stroud, PA
Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.