We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, incl...

Responsibilities include staff supervision, ensuring staff compliance with all program related SOPs; responding to escalated issues, monitoring calls and providing feedback and coaching to Call Spe...

The Call Center Manager be responsible for Call Center operations and will lead a team of up to 25 Team Supervisors. The Team Supervisors will lead teams of Contact Tracers, who are working remotel...

As the Call Center Manager, you will be directly overseeing all call center personnel and activities to ensure positive customer interactions as well as effective and efficient daily operations. To...

• Leads by example in driving a culture of client centricity and ensures that the entire Care Center is managing day to day activities appropriately to create the best employee and client experienc...

- Meet weekly with entire team to review team results for the purpose of rewarding individuals/team, assist with team morale, go over current plan and focus for the week - Communicate with manage...

● Assist in the management of compliance and reporting for all call center operations including call volume forecasting and staffing, client service commitments, budget, forecasted hours versus act...

Maintain appropriate staffing levels for team and in compliance with company policies on flexible scheduling; maintain/update time and attendance information in automated software; approve paid tim...

Bachelor’s degree is preferred. Four or more years experience working as a manager within a high volume inbound and outbound call center environment (1M+ calls per year) or 8+ years working in a le...

Express Employment Professionals is looking for a qualified Call Center Manager for our rapidly growing client in Bingham Farms, MI! This is a full time, Monday thru Friday remote work environment ...

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing ® Client and Talent leader, Aer...

The IT Service Desk Manager directs and manages the design, development and implementation of an enterprise-wide services desk. This individual is responsible for ensuring the successful ongoing op...

Transport Topics ranked XPO Logistics #1 in North America, and Forbes named us one of America’s best employers. As the Service Center Manager, you’ll be recruiting, selecting, training and supervis...

Transport Topics ranked XPO Logistics #1 in North America, and Forbes named us one of America’s best employers. As the Senior Manager, Service Center 1, you’ll be recruiting, selecting, training an...

Successful multi franchise dealer is taking an experienced Service department CRM. The successful candidate should be a highly motivated, high energy individual with a strong desire to succeed and ...

Transport Topics ranked XPO Logistics #1 in North America, and Forbes named us one of America’s best employers. As the Senior Manager, Service Center 2, you’ll be recruiting, selecting, training an...

Manages the departmental operations for the call center. Interacts with client leadership requiring issue resolution. Oversees the efficiency/quality of monitoring call volumes ensuring Service Lev...

Our client in Chesterfield, Mi is looking for a Call Center Customer Service Supervisor to oversee a team of Customer Service Advisors in a healthcare environment. As a Customer Service Supervisor ...

Directly supervise warehouse, customer service and delivery staff. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities includ...

Work as a team leader to ensure efficient operation of the service center, maximize profitability and business growth, and provide superior customer service. Work with District Sales Manager, Offic...

The eOffice plays a critical role in the CarMax Sales process by supporting inbound and phone sales traffic and effectively managing sales leads. The Virtual Sales Manager delivers an unrivaled cus...

CSL is the parent company of CSL Behring and Seqirus. CSL Behring is a global leader in the protein biotherapeutics industry, focused on bringing to market biotherapies used to treat serious and of...

PrideStaff on behalf of a transportation company in Davie, is seeking an energetic, skilled, multi tasker for their Assistant Manager position. Responsibilities include, but are not limited to: ...

The Director of Call Center Operations is responsible for modeling the 3 Company values of Compassion, Integrity, and Excellence, and for promoting the Compassus philosophy, using the 6 Pillars of ...

Recent college graduates are welcome to apply. Preferred, but not required: Associates degree, bachelor’s degree and/or series licenses 7, 63, 65, or 66. Experience with CRM databases and investmen...