Position responsibilities include coaching and development of Supervisors/ Coaches to meet and exceed established call center goals, ensuring adherence to established business processes and ...

Position responsibilities include coaching and development of Supervisors/ Coaches to meet and exceed established call center goals, ensuring adherence to established business processes and ...

DUTIES AND RESPONSIBILITIES: Supervision/ Monitoring/Productivity This position provides supervision for Call Center. Monitor Call staff workload and/or performance. Analyze and problems solve ...

Remedy Intelligent Staffing is currently hiring Call Center Supervisors for a growing Customer Contact Center located in South Jacksonville. This is a Direct Hire position starting at $42000 yearly.

2-3 years of supervisory experience (retail industry and/or call center experience preferred). • Excellent leadership, written & communication skills required. Please visit our website and complete your ...

Customer Care Center Supervisor Liverpool, NY. Expectations: Provide superior customer service in every situation. Go above and beyond advocating for every customer opportunity and request.

We're looking for an Assistant Call Center Manager to supervise the call center environment and ensure customer service satisfaction. If you have management experience in a sales or call center ...

Job Title: Call Center Supervisor Reports to: Operations Manager Dept: Device Replacement Onboarding, Anywhere Experts FLSA: Non-exempt The Call Center Supervisor's job entails organizing and ...

The Call Center Supervisorâs job entails organizing and directing the daily activities of the call center operation. The main responsibility of a Supervisor is to manage, develop, and guide experts to ...

Are you an experienced Call Center Manager? OfficeTeam has an immediate Call Center Manager opening with one our busiest clients. Under the guidance and direction of the Vice President of ...

The Senior Operations Manager will lead a team of Call Center Managers by providing them with direction, support and career development. Demonstrate innovation by enhancing or creating ...

Job Summary: The Assistant Manager, Call Center Operations works closely with the Senior Operations Leader in the day-to-day operations of the call center. ... The Assistant Manager, Operations monitors and evaluates team supervisor and team member performance, attendance, and conduct; generates and analyzes reports; and develops schedules to ensure ...

With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources, and exceptional customer service – all ...

A leading US company is in process of deploying work from home programs for 3 different call centers based out of the Orange County Area. ... Must have strong experience Project Management setting up remote/work from home call center environments for 1000+ employees.

5+ years of inbound call center supervisory experience (inbound sales/customer service); Experience with call center technology ACD, workforce management, agent productivity tools, and call ...

The Senior Operations Manager will lead a team of Call Center Managers by providing them with direction, support and career development. Demonstrate innovation by enhancing or creating ...

Associate's degree Or equivalent work related experience; 1-2 years previous supervisory experience preferably within a Call Center, in a Team Lead or Supervisor role; or equivalent experience ...

Bachelor's degree preferred; Minimum of two years of management/supervisory experience from a call center environment; Prior experience in the financial services industry is a plus; Demonstrated ...

Influences or provides input to forecasting and planning activities to ensure the call center meet all state and federal requirements. Works closely ... Hires, coaches and develops supervisors. All other ...

This position will report to the Houston, TX Member Call Center; remote work will not be available. Interested candidates must be available to work an assigned shift between the hours of. 7am-7pm MF.

As a Call Center Assistant Manager, you will be responsible for helping the Call Center Team deliver exceptional customer service by telephone and electronic channels (email, chat, etc.) ...

Due to our expansive growth, we are seeking high producing inside sales representatives who. are looking for an opportunity to make $1500 to $2000+ a week Plus Residuals and Benefits. American ...

The Call Center Supervisor will be responsible for providing world class leadership to a group of highly dedicated Sales and Service Associates to ensure a high level of customer satisfaction. The Call ...

High School Diploma required; College degree preferred; Excellent phone and customer relation skills; 2-3 years' experience in a call center exposed to customer service; 1-5 years of supervisory ...

The Associate Team Leader functions as a supervisor and manages front-line associates/units in order to achieve business performance results and goals of customer service, employee development, and ... that the team adheres to regulatory compliance and corporate performance standards; Prepare and maintain Customer Feedback, speech analytics and call reporting for all call centers as required.