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You will lead a team of Customer Service Specialists committed to delivering compassionate, compliant, and solutions-oriented support to homeowners navigating through the homeownership journey and/or financial hardships. CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 9,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico.

CrossCountry Mortgage

Customer Service Supervisor

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Our team is driven by six core values: Aim high - we deliver excellence in everything we do, stay focused - we innovate and evolve by overcoming obstacles, take action - we are empowered to impact our company's performance, follow through - we hold each out accountable, and we say what we're going to do and do what we say, all in - we are trusted partners for our customers every step of the way, and we care - we prioritize our people, customers, and community. We leverage our core competencies of understanding and managing interest rate and prepayment risk to invest in our Agency residential mortgage-backed securities (RMBS) and mortgage servicing rights (MSR) portfolio, with the objective of delivering attractive risk-adjusted returns to our stockholders.

Two Harbors Investment Corp

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Intake Operations & Process Improvement: Lead the department's transition toward a two-tier intake structure, overseeing both initial client contact and conversion (Intake 1) and post-signing case processing, liability clearance, claim opening, initial client communication, and handoffs to Case Management (Intake 2). Data Analysis & Forecasting: Monitor call volume, conversion rates, and operational performance metrics to identify trends, forecast staffing needs, evaluate time-of-day demand, and implement data-driven improvements to departmental efficiency and client conversion.

Crisp Recruit

Intake Supervisor

Open Sky is seeking an Outpatient Services Clinical Supervisor who will direct and supervise staff activities, lead team meetings, and provide clinical direction for individual cases within our outpatient services program. This role involves both providing direct outpatient care to clients and offering clinical leadership and supervision to the team, ensuring the implementation of effective treatment plans and fostering the professional development of our outpatient clinical staff.

HOUR

Open Sky Community Services

Clinical Supervisor

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The Rotating Equipment Engineer Supervisor is responsible for leading the site rotating equipment reliability and condition monitoring programs to improve equipment availability, optimize mean time between failures, drive safe and environmentally compliant operations, and develop the technical capabilities of the rotating equipment reliability team. The position requires strong leadership and strategic collaboration with Operations, Maintenance, Process Engineering, Capital Projects, Corporate Technical Networks, contractors, and vendors to resolve equipment issues, implement reliability improvements, and lead turnaround and outage activities.

INEOS

Rotating Equipment Engineer Supervisor

Catholic Charities prioritizes wellness and diversity through various committees such as: CARE (Compassion, Acceptance, Respect for Everyone) Committee to create an inclusive environment where every individual feels seen, heard, and valued; Trauma-Informed Care (TIC) Committee to lead agency efforts in creating and maintaining a trauma-informed workplace; Wellbeing Committee to empower staff to reach their full potential through personal wellness and community support; and the Safety Committee to maintain a physically and psychologically safe and welcoming environment for all. As the most comprehensive provider of human services in Western New York, Catholic Charities delivers wide-ranging programs to address systemic poverty, sudden financial crisis, hunger, behavioral health, workforce readiness, family stability, legal immigration and resettlement, and help for older adults.

Catholic Charities of Buffalo of New York Inc

WIC Customer Service Supervisor

Purpose of the Job: The Rotating Equipment Engineer Supervisor is responsible for leading the site rotating equipment reliability and condition monitoring programs to improve equipment availability, optimize mean time between failures, drive safe and environmentally compliant operations, and develop the technical capabilities of the rotating equipment reliability team. The position requires strong leadership and strategic collaboration with Operations, Maintenance, Process Engineering, Capital Projects, Corporate Technical Networks, contractors, and vendors to resolve equipment issues, implement reliability improvements, and lead turnaround and outage activities.

INEOS Automotive Ltd

Nurse Supervisor, SNF oversees a team of staff in the absence of the Nurse Manager or department Director and acts independently to provide crisis management, interpret policy, make timely decisions that directly impact patient care, ensures effective communication and collaboration among departments. JMLTCC is one of two skilled nursing facilities owned and operated by Miami-Dade County, Public Health Trust and Jackson Health System to assist Jackson Memorial Hospital with the timely discharge of patients who cannot be easily discharged from the hospital to home or other community nursing homes.

Jackson Health System

Nurse Supervisor, Jackson Long Term Care Center, Full-Time, Evenings, 8 Hour Shift, 3PM-11PM

California Residents: When you express interest in or apply for a job with TruGreen Limited Partnership, we collect personal information about you, potentially including personal identifiers, contact information, protected classifications, pre-hire information, professional or employment-related information, education history, and/or medical information, for the following business purposes: to comply with state and federal law and regulations requiring employers to maintain certain records; to evaluate your job application and candidacy for employment; and to obtain and verify background checks (including criminal and motor vehicle records), pre-employment drug testing, and references. Supports the Contact Center Supervisor (and other leaders as required) in monitoring sales representatives’ metrics/conversations and coaching them on sales skills and efficiency to drive a higher level of individual and team performance.

TruGreen

Contact Center Sales Team Lead

Utilize experience of Contact Center systems such as Contact Routing and CTI, Automatic Call Distribution (ACD), Interactive Voice Response (IVR), Call Recording, Workforce Management and Quality Assurance for multi-channel contact management of voice, email, chat, SMS messaging, etc. to provide guidance, thought leadership and operational support as a highly skilled Contact Center advisor for internal and external customers. Conceive, design, engineer, and implement software solutions by studying information needs; conferring with users; studying systems flow, data usage, and work processes; investigating problem areas; Demonstrate the ability to resolve key project hurdles and assumptions by effectively utilizing available information and technical expertise.

Since 1996, RJT has provided successful SAP, Oracle, and IT consulting solutions and staffing services to clients around the world. The new Apolis brings you the same personalized service fortified with a greater array of IT solutions, global expertise, and cost-management strategies.
We are a global IT consultancy that seamlessly integrates experts and leading-edge solutions into your organization so you can focus on what really matters.

Apolis

Contact Center Senior Engineer/Architect

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FULL_TIME

MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.

MCI Careers

Customer Service Supervisor II

[AW]-iCims

Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Stocks, displays and rotates meat, poultry and seafood products in the butcher block to ensure quality, freshness, selection, eye-appeal and proper inventory level to meet customer demands.

Albertsons Companies Inc

Butcher Block Supervisor

We are seeking a highly skilled and hands-on Data Center Network Operations Lead to oversee and support hardware repair and troubleshooting operations of fiber optic deployment, splicing, testing, and maintenance activities across large-scale and mission-critical environments. This role requires deep technical expertise in diagnosing and resolving hardware and network issues, executing repairs, and leading a team of technicians in delivering high-quality, SLA-driven support.

Data Center Network Operations Lead (GCP, Lancaster)

GreenHouseAPI

Data Center Team Lead: Network Operations (Louisiana)

We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.

About AECOM
AECOM is a global network of experts working with clients, communities and colleagues to develop and implement innovative solutions to the world&rsquo;s most complex challenges.
Delivering clean water and energy. Building iconic skyscrapers. Planning new cities. Restoring damaged environments. Connecting people and economies with roads, bridges, tunnels and transit systems. Designing parks where children play. Helping governments maintain stability and security.
We connect expertise across services, markets, and geographies to deliver transformative outcomes. Worldwide, we design, build, finance, operate and manage projects and programs that unlock opportunities, protect our environment and improve people&rsquo;s lives.
Imagine it. Delivered.
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Approximately $20.2 billion of revenue during fiscal year 2018
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Ranked #1 in Transportation and General Building in Engineering News-Record&rsquo;s 2018 &ldquo;Top 500 Design Firms&rdquo;
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<li>Named one of Fortune magazine's "World's Most Admired Companies" for the fifth consecutive year <img class="wp-image-38775 alignleft" src="https://www.aecom.com/content/wp-content/uploads/2018/02/WMAC2018.jpg" alt="WMAC2018" width="97" height="90" /> 
 
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AECOM

Traffic Management Center Shift Supervisor (Overnight Shift)

Operates hospital information system, TTY/TTD for the hearing impaired, act as relay operator for hearing impaired, fax, Infant alarm, ITI alarm system (blue alerts, CRT?S, trauma stats, Neonate code blues, AED alarms, Chempac alarm, and panic alarms, refrigerator, freezer and incubator alarms). Announces over emergency alert tone, notifies personnel, enters report in act track, on blue alerts, trauma stats, critical response teams, catch a falling stars, infant abductions, fire alarms, disasters, bomb threats, hostage situations, chemical spills, radiation emergencies & evacuations.

ALEXANDER GRAHAM BELL ASSOCIATION FOR THE DEAF AND HARD OF HEARING

Communications Operator - PBX Call Center

The District Service Supervisor serves as the primary liaison between Field Service Team Leads, Service Engineers, District Manager, and the Operations Manager, helping execute departmental goals while maintaining high levels of employee engagement and customer satisfaction. Monitors service performance metrics and takes corrective action to improve response times, quality, and overall customer experience.• Identifies recurring customer or equipment issues and works with the service team to develop corrective action plans.

Mazak Corporation

District Service Supervisor - Mountain West District

This is a player/coach position - the Supervisor leads by example, actively participates alongside the team on the phones when volume spikes or service levels require it, and provides real-time coaching and guidance to drive consistent, high-quality service to Americo's life insurance and annuity customers. This role is ideal for someone who has earned the trust of a service team, understands what it takes to deliver great customer experiences firsthand, and is ready to step into a leadership role without stepping away from the work.

YEAR

Americo Financial Life and Annuity Insurance Company

SUPERVISOR, CXC

Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. Industry Leadership: We pair our 100-year track record of success with our ambition to grow and improve, empowering your team to solve relevant challenges and pave the way forward for an entire industry.

Lowe's Companies Inc

XDT Market Supervisor

Manages all employee related issues including selection, planning, training, assigning, and directing work; appraising performance; rewarding and disciplining employee; addressing complaints and resolving problems. Manages the training of employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employee; addressing complaints and resolving problems.

Call Center Supervisor Jobs in the United States

Customer Service Supervisor CrossCountry Mortgage

Customer Service Supervisor Two Harbors Investment Corp

Intake Supervisor Crisp Recruit

Clinical Supervisor Open Sky Community Services

Rotating Equipment Engineer Supervisor INEOS

WIC Customer Service Supervisor Catholic Charities of Buffalo of New York Inc

Rotating Equipment Engineer Supervisor INEOS Automotive Ltd

Nurse Supervisor, Jackson Long Term Care Center, Full-Time, Evenings, 8 Hour Shift, 3PM-11PM Jackson Health System

Contact Center Sales Team Lead TruGreen

Contact Center Senior Engineer/Architect Apolis

Customer Service Supervisor II MCI Careers

Butcher Block Supervisor Albertsons Companies Inc

Data Center Network Operations Lead (GCP, Lancaster) EOS

Data Center Team Lead: Network Operations (Louisiana) EOS

Traffic Management Center Shift Supervisor (Overnight Shift) AECOM

Communications Operator - PBX Call Center ALEXANDER GRAHAM BELL ASSOCIATION FOR THE DEAF AND HARD OF HEARING

District Service Supervisor - Mountain West District Mazak Corporation

SUPERVISOR, CXC Americo Financial Life and Annuity Insurance Company

XDT Market Supervisor Lowe's Companies Inc

Distribution Center Manager Hunting PLC

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