UNKNOWN

ADAPTED_NOW

Works with safety manager to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections. Maintains positive associate relations through regular department or pre-shift meetings; Keeps open communication channels with associates by answering questions and explaining policies and procedures.

Freshpoint

Supervisor, Transportation

One Red Cent - Direct

General Sales Location Operations - Knowledge of the operating principles and practices of sales locations including tour flow management, sales presentation, sales closings, and general operating procedures. Problem Solving and Decision Making - Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions and choosing a course of action.

Marriott Vacations Worldwide

Sales Manager Podium

This role owns the technical health of the contact center platform, including routing flows, queues, entry points, agent experience, integrations, security/access controls, and reporting, supporting approximately 145 concurrent agents, corporate office, & 600 branches across the enterprise. This individual serves as the primary technical point of contact for all Webex Contact Center matters, partnering closely with the Senior Voice Engineer, Network and Collaboration teams, Contact Center Operations, Security, and Cisco / VAR.

Herc Rentals Inc

Webex Engineer

American Rental Association

FULL_TIME

FEED

Offer ongoing feedback, coaching, and performance support to team members who are providing crisis intervention and emotional support to individuals experiencing a wide range of crisis situations, including situations involving trauma, abuse, violence, sexual assault, mental health concerns, and suicide. Supervise and support assigned team members, including monitoring performance, reviewing documentation for accuracy and completeness, addressing challenging calls, and providing debriefing and self-care support following crisis interventions.

211 Palm Beach

Call Center Supervisor

Talent Acquisition

The Supervisor manages and develops a team of assigned to meet and exceed performance, quality, end-user satisfaction, client satisfaction and any other relevant key operational metrics by providing them guidance, support and education. As a subsidiary of Teleperformance, AllianceOne provides employees the opportunity to be part of a global leader in contact center management, with the benefit of capitalizing on the global presence the company has built throughout the years.

AllianceOne

sourcestack_via_bold

ESS does not participate in the Optional Practical Training (OPT) or STEM OPT extension programs and is unable to employ individuals whose work authorization is based solely on OPT or STEM OPT. Since 2000, ESS has helped improve student achievement while providing meaningful opportunities for passionate educators through flexible schedules, comprehensive training, benefits, and ongoing professional development.

Senior Call Center Supervisor

HiringThing

Compensation and Benefits We recognize that talented professionals are attracted to companies that provide a great place to work, combined with a comprehensive and competitive pay and benefits package, along with opportunities for personal growth and job advancement. Develop and lead a team of Customer Service Representatives to ensure the highest level of customer service is provided and that the customer service integrity established by the company is adhered to and enforced.

Safepoint MGA, LLC

Personal Lines P&C Call Center Supervisor

ea_via_bold

This role spans three critical dimensions: Mentor, Manager, and Messenger upholding the STRIDES values of Service, Teamwork, Results, Integrity, Dignity, Encouragement, and Spirituality, and demonstrating by example the four agreements at Qualfon to Keep-Commitments, Add-Value, Move-Fast, and Spend-Wisely. Assists Quality Assurance Review (QAR) in conducting Root Cause Analysis (RCA) and participates in the activities initiated by QAR for the improvement of the team’s performance.

Qualfon

Onsite Call Center Supervisor (Healthcare/Nutrition)

[AW]-iCims

Preference given to applicants with the following: At least one (1) year of experience within the past 10 years, working for the FL Department of Children & Families Economic Self Sufficiency (ESS) Program where the primary duties included determining eligibility, customer communication for government assistance programs, or training ESS employees. The primary duty of the incumbent in this position is to spend most of their time communicating with, motivation, training, and evaluating employees, planning and directing their work, and having the authority to effectively recommend actions such as: hire, transfer, suspend, layoff, promote, discharge, assign, and reward or discipline direct reports.

YEAR

Government of Florida

CALL CENTER SERVICES SUPERVISOR - SES - 60025503 - Economic Self Sufficiency Program

linkup_via_bold

Customer Service (Internal & External) - Recognizes and attends to important details with accuracy and efficiency; treats customers courteously; responds to customer requests in a timely manner; elicits feedback from customers to monitor their satisfaction; considers both short and long-term interests of the customer in making service decisions; proactively identifies customer needs; takes responsibility to resolve customer complaints; takes business or personal risks to serve customers' long-term interests; creates strategies to help the organization serve customers more effectively. The Crisis Center of Tampa Bay brings help, hope and healing to people facing serious life challenges or trauma resulting from sexual assault or abuse, domestic violence, financial distress, substance abuse, medical emergency, suicidal thoughts, emotional or situational problems.

CRISIS CENTER OF TAMPA BAY, INC., THE

Call Center Supervisor, Training & QA

Graduation from an accredited college or university with a bachelorâs degree in business, management, economics or a related field and five (5) years of experience in customer complaint resolution and two (2) years of supervisory experience; or an equivalent combination of education (not less than possession of a high school diploma/GED) and related training and experience that would reasonably be expected to provide the job-related competencies noted above. Recruits, trains and develops call center representatives; facilitates the use of on-line training for continuous staff development; ensures that subordinates communicate with and assist customers efficiently and expeditiously maintaining effective working relationships with the general public, municipal officials and other employees.

City of Tampa, FL

Supervisor-Call Center Operations

About us Hales AC is part of Right Away Home Services, the family behind three local HVAC brands: Hales AC (Tampa Bay), Climate Control Services (Palm Beach County) and Abraham AC (Broward and Miami-Dade). Nice to have: HVAC or home services experience, field service software such as ServiceTitan, Housecall Pro or Successware, sales training, experience managing remote staff, and bilingual English and Spanish.

Hales AC

Customer Care Supervisor - Call Center and Dispatch

MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.

MCI Careers

Call Center Collections Supervisor

Experienced Call Center Operations Supervisor

In this role, you will lead a team of sales representatives, focusing on driving performance and achieving sales targets while maintaining a high level of customer satisfaction. OneTouch Direct is a premier contact center provider, committed to elevating customer experiences for our partners and clients.

OneTouch Direct

Call Center Sales Supervisor - Verizon

Experienced Call Center Quality Assurance Supervisor

OTHER

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to customer service representatives (CSRs) with the goal of meeting program objectives and customer service level agreements.

MAXIMUS provides business services to help governments operate health and human services programs, mostly at the state and national levels. The company's health services segment offers outsourced program management and administrative services,

Maximus

Supervisor - Call Center

equestftpin

The Alpha Dumpster Sales Manager is responsible for optimizing the customer experience by actively training the inside sales team, managing current customer relationships and developing solid relationships with new customers. The Sales Manager will train, mentor, and hire the Alpha team to meet company sales goals, build relationships and provide excellent customer service.

Waste Pro USA, Inc.

Call Center Sales Manager

Oversee day-to-day contact center operations and business planning, ensuring staff safety, physical site security, human resource development, operational efficiency and service quality excellence. Manage compliance and reporting for all center operations including call volume forecasting and staffing, client service commitments, budget, forecasted hours versus actual hours, payroll, etc.

Teleperformance Global Services Private Ltd

Call Center Assistant Operations Manager

Nielsen prohibits conduct that has the purpose or effect of interfering with terms or conditions of employment, or that creates an intimidating, hostile, or offensive work environment based on: race, skin color/national or ethnic origin/ancestry, religion/creed, physical or mental disability/medical condition/genetic information, pregnancy, marital status, sex/gender, gender identity/gender expression/sexual orientation, age, or any other characteristic protected by applicable law. As the Manager Call Center, you will serve as the primary supervisor for our business support team, overseeing the end-to-end recruitment of research panels and the management of participant databases.

Call Center Supervisor Jobs in Florida

Supervisor, Transportation Freshpoint

Sales Manager Podium Marriott Vacations Worldwide

Webex Engineer Herc Rentals Inc

Call Center Supervisor 211 Palm Beach

Call Center Supervisor AllianceOne

Senior Call Center Supervisor ESS

Personal Lines P&C Call Center Supervisor Safepoint MGA, LLC

Onsite Call Center Supervisor (Healthcare/Nutrition) Qualfon

CALL CENTER SERVICES SUPERVISOR - SES - 60025503 - Economic Self Sufficiency Program Government of Florida

Call Center Supervisor, Training & QA CRISIS CENTER OF TAMPA BAY, INC., THE

Supervisor-Call Center Operations City of Tampa, FL

Customer Care Supervisor - Call Center and Dispatch Hales AC

Call Center Collections Supervisor MCI Careers

Experienced Call Center Operations Supervisor MCI Careers

Call Center Sales Supervisor - Verizon OneTouch Direct

Experienced Call Center Quality Assurance Supervisor MCI Careers

Supervisor - Call Center Maximus

Call Center Sales Manager Waste Pro USA, Inc.

Call Center Assistant Operations Manager Teleperformance Global Services Private Ltd

Manager, Call Center Nielsen Holdings Ltd

Similar Job Searches

Stand out to leading employers.