UNKNOWN

FEED

Demonstrated traits of top call center/sales leaders: disciplined execution, persistence, accountability, strong financial motivation, and comfort holding firm, candid conversations with staff. Track and interpret key call center metrics, including lead volume, appointment set rate, consultation show rate, conversion to retained clients, and case value trends.

Call Center Supervisor (Legal)

Mayersohn Law Group, P.A.

Call Center Supervisor

Manatal

Lead a team of 15-20 direct reports; coach, develop, and motivate them to ensure that they are providing world-class customer service on all customer interactions, delivering on their commitments, and maximizing their potential. They are primarily responsible for coaching their team of agents, developing talent, monitoring wait times, reporting on key metrics and managing escalations.

Inktel Holdings

ea_via_bold

FULL_TIME

Minimum of one-year experience in a supervisory or training position; 3-5 years of supervisory experience in customer service or other service industry preferred. Miami Requirements include:Bilingual (Spanish & English) WORKING ENVIRONMENT: Must be able to perform in a very high paced environment while multi-tasking or handling interruptions.

Morgan White Group

Customer Service/Call Center Manager

Talent Acquisition

Updates, monitors, and follows-up on all pertinent information, including updating CBORD data and available menu selections, patient admissions, discharges, transfers, diet order changes, food allergies, food preferences and food requests, and validating special diet menus before each meal period. Ensures positive customer experiences by greeting all customers in a warm and professional manner, acting with a customer comes first attitude, connecting with the customer, and providing service recovery when needed.

Nicklaus Children's Hospital

Nutrition Call Center Associate (Part Time, Evenings)

Ministry/Facility Information: A member of Trinity Health, one of the largest multi-institutional Catholic health care delivery systems in the nation, Fort Lauderdale-based Holy Cross Hospital, dba Holy Cross Health, is a full-service, not-for-profit, Catholic, teaching hospital operating in the spirit of the Sisters of Mercy. Through strategic collaborations and a commitment to being a person-centered, transforming, healing presence, the 557-bed hospital offers progressive inpatient, outpatient and community outreach services and clinical research trials to serve as our community's trusted health partner for life.

Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. It is a family of 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, the Trinity Health system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations and many other health and well-being services. In fiscal year 2023, the Livonia, Michigan-based health system invested $1.5 billion in its communities in the form of charity care and other community benefit programs.

Trinity Health

Scheduler, Patient Navigation - Customer Service Call Center

You will use your communication skills, problem-solving abilities, and attention to detail to address questions, troubleshoot basic issues, and escalate more complex concerns when needed. In this role, you will be the first point of contact for our customers, handling inbound calls, resolving issues, and delivering a positive experience during every interaction.

Emovis

Call Center Representatives - Boca Raton

Assists the Patient Access Manager with planning, organizing and scheduling for the daily expected call service level, volumes of visits pending verification and authorization within 14 days of scheduled appointment, including same day appointments and add-on in office procedures for the UMMG Practice. The individual in this position is part of the UHealth Connect Contact center and will be responsible for supporting functions that assist in creating and driving a culture of empathy, service excellence and delivery of patient centered care that impacts the patient experience across the UHealth System.

University of Miami

Supervisor, Contact Center (H)

Schedule appointments, appropriately based on knowledge of service provided; handle patients appointment reminders and make calls to ensure schedule is full for the next day. Populate new patient information into records and update information for existing patients.

South Palm Orthopedics, P.A.

Call Center Agent

OTHER

Provide support to the PAC by participating in regular quality monitoring, supporting Patient Access Center metrics and performance management, report generation, intra-day schedule adherence, and quality monitoring of assigned ACRs. Promote and enforce the utilization of NYU FGP Healthcare systems, Patient Access Center (PAC) applications, reference materials, and websites to enter patient information, answer patient questions, verify insurance, perform specific scheduling functions, etc.

NYU Langone Health

Supervisor - Patient Access Center, Boynton Beach, Florida

silkroad ATS feed

New York University School of Medicine

Reporting to the Outbound Operations Manager, this role is responsible for designing efficient and consistent methods for the outbound team(s) to follow, ensuring freight is properly pulled, sorted, packed and loaded in a safe, high quality and timely manner. Environment: Position operates in a warehouse setting with continuous exposure to industrial noise (e.g., forklifts, conveyors, machinery, and loading activities), bright overhead lighting, and varying temperatures due to limited climate control.

Today Genuine Parts Company (GPC) is a service organization engaged in the distribution of:

• Automotive Replacement Parts

• Industrial Replacement Parts and Materials

• Business Products

The Company has a distribution network of over 3,100 operations located throughout the United States, Canada, Mexico, the Caribbean, Australia, New Zealand, China, and Southeast Asia. In addition, the Company expanded its global network into Europe with its 2017 acquisition of Alliance Automotive Group.

Genuine Parts Company

Distribution Center Outbound Operations Supervisor

In this role, you will oversee our call center's daily operations and personnel, doing everything possible to maximize efficiency, lower overhead, and achieve company goals. Your responsibilities will include managing staff, developing key performance indicators, and tracking and reporting on productivity.

American Behavioral Research Instit

Call Center Team Lead

Become part of Restaurant Associates, the industry's leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Abides by all Company policies and procedures including but not limited to: The use of a medium weight cut gloves when handling or using knives, peelers, choppers, mandolins or cleaning a slicer.

HOUR

Compass Group North America

COOK (ON CALL)

Compass Group USA Inc

Cook (ON Call)

Pharmacy Technician I works under the direct supervision of licensed pharmacists providing a high level of assistance in compounding (sterile and non-sterile preparations), distribution and dispensing of medication and other pharmaceutical related supplies. For areas not served by point of care automated dispensing equipment, assures that required medications and supplies are dispensed following established procedures.

Jackson Health System

Pharmacy Technician 1, On Call/Pool

Ultrasound Technologist performs highly skilled technical work in diagnostic ultrasound using complex equipment for specialized and/or technically difficult examinations. American Heart Association and any additional applicable life support certification for Healthcare Providers may be required at the unit level upon hire with at least 6 months validity and maintenance at JHS for the duration of employment.

Ultrasound Technologist, On Call/Pool

Monitors and analyzes quantitative service and productivity metrics (i.e., average speed to answer, abandon rate, service level, appointments scheduled, etc.) Provides leadership with quarterly reports outlining team's performance and growth including notable Clinical Practice Department information for process improvement and decision making. The individual in this position is part of the UHealthConnect Contact center and as a key member of our Contact Center Operations team, the Manager will support optimal functioning of systems and processes as we work to enhance patient satisfaction, improve patient clinical outcomes through timely appointments and maximize contact center operations for their respective specialty areas.

Manager Contact Center

Team members support 242 guestrooms, four dining outlets, a spa, fitness center, rooftop pool, and 30,000 square feet of indoor/outdoor event space near Miracle Mile. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Loews Hotels

Banquet Kitchen- On Call-3

Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world—including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA). Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores.

Call Center Supervisor Jobs in Fort Lauderdale, FL

Call Center Supervisor (Legal) MLG

Call Center Supervisor Mayersohn Law Group, P.A.

Call Center Supervisor Inktel Holdings

Customer Service/Call Center Manager Morgan White Group

Nutrition Call Center Associate (Part Time, Evenings) Nicklaus Children's Hospital

Scheduler, Patient Navigation - Customer Service Call Center Trinity Health

Call Center Representatives - Boca Raton Emovis

Supervisor, Contact Center (H) University of Miami

Call Center Agent South Palm Orthopedics, P.A.

Supervisor - Patient Access Center, Boynton Beach, Florida NYU Langone Health

Supervisor - Patient Access Center, Boynton Beach, Florida New York University School of Medicine

Distribution Center Outbound Operations Supervisor Genuine Parts Company

Call Center Team Lead American Behavioral Research Instit

COOK (ON CALL) Compass Group North America

Cook (ON Call) Compass Group USA Inc

Pharmacy Technician 1, On Call/Pool Jackson Health System

Ultrasound Technologist, On Call/Pool Jackson Health System

Manager Contact Center University of Miami

Banquet Kitchen- On Call-3 Loews Hotels

Supervisor Operations FC Miramar Fanatics Commerce

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