UNKNOWN

FEED

Design, document, and enforce clear call flows and processes so no lead slips through: greetings and scripts, missed-call callbacks, voicemail handling, dropped-call recovery, and follow-up cadences for undecided and lost customers. We’re looking for a Director of Contact Center Operations to lead the team that turns inbound interest into booked in-home consultations across our portfolio of home improvement brands.

Brio Water Technology

Director, Contact Center Operations

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Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. License/Certification/Designation: ChFC, CLU, other industry designations desirable FINRA series 6 and/or 63 licenses preferred and may be required based on assigned product/line-of-business or distribution system.

YEAR

<p style="text-align: center;">Nationwide Trans Inc was founded August 11, 2004 by friends and business partners Kong Lee and Tony Tran. They started in the industry at different logistics brokerages and formulated their own business model as a freight transportation provider. Nationwide started out of their one story home in 2004 with only 4 trucks and 4 drivers. After 8 months, they moved int o a 2-acre yard and bought 22 more trucks. Throughout the years, they built strong relationships with top brokers such as Landstar, Schneider, and Coyote. Lastly in July 2011 they moved the company to its current location, Ontario, CA. the 6-acre yard consists of over 100 trucks and 150 trailers. Kong and Tony's next venture is Nationwide Logistics, in which their goal is to build life-long relationships and become a superior 3PL company in the industry.</p>

Nationwide Mutual Insurance Co

Representative, Retirement Solutions Center - Financial Services (Remote)

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Responds to service problems including outages, rerouting, accidents and incidents with the goal of restoration of interrupted service and testing; supports drivers in preparing accident reports including post-accident drug and alcohol testing according to policy . Performs all vehicle driver safety evaluation ride checks, observation of drivers while on route/test track, and prescribes the necessary retraining; Manage and administer the performance-based pay program for all subordinate employees.

Transdev North America Inc

Operations Manager - Floating

Ensure all active operators are trained on all safety policies and procedures; Conduct safety audits and inspections of the fleet, facility and operator workforce as needed; Capable of responding quickly to changing and potentially high-pressure environments; Provide concise, clear, and accurate verbal and written feedback regarding the vehicle's operations; Ensure compliance with Transdev's Autonomous Vehicle Division zero-tolerance policy regarding the use of alcohol or drugs by self-driving vehicle operators during a shift in coordination with the TAS Compliance Manager; Be on call to respond to critical incidents. The Safety & Security Manager maintains oversight of facility and operational safety compliance requirements; provides requisite training for TAS employees; coordinates accident/incident process; conducts audits and inspections of the transportation safety management process; works as a liaison between TAS Operations management and outside vendor staff.

International Safety Manager

Guided by our mission of fulfilling dreams by building families, Pinnacle offers compassionate care, innovative technology, and comprehensive fertility treatment services to provide patients with a seamless and personalized journey to parenthood. Reporting to the Senior Director of Revenue Cycle Management, this individual will provide operational leadership across patient and insurance accounts receivable, call center operations, insurance verification, prior authorization, cash management, payment posting, and refunds.

Pinnacle Fertility

Senior Billing Manager

ADAPTED_NOW

With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you! Provides direction and serves as a resource in the areas of claims settlement procedures, company claim policies and procedures, insurance contracts and endorsements, homeowners and commercial personal property damage, and applicable federal/state laws and legal requirements when determining coverage, liability, and damages for first party property damage losses.

<p>Customers and communities rely on us to help them face life's uncertainties. They come to us for guidance with insurance needs, financial planning, and strengthening the community.</p>

State Farm

Claim Team Manager - Auto/Fire - Hybrid

Gemini is a global crypto and Web3 platform founded by Cameron and Tyler Winklevoss in 2014, offering a wide range of simple, reliable, and secure crypto products and services to individuals and institutions in over 70 countries. We envision a world where crypto reshapes the global financial system, internet, and money to create greater choice, independence, and opportunity for all - bridging traditional finance with the emerging cryptoeconomy in a way that is more open, fair, and secure.

Gemini Trust Company LLC

Associate Director, Customer Support Operations Center

Work closely with commercial operations teams, including North American Sales (NAS) Project Management Organization, sales engineers, and EESS Technical Application Support (TAS) organization to reconcile client expectations with order commitments, change orders, and timelines. What you'll do: Eaton's Electrical Engineering Services & Systems (EESS) division is seeking a Field Services Project Manager to direct the execution of startup and commissioning projects for large data center clients.

Eaton is a power management company with 2016 sales of $19.7 billion. We provide energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. Eaton is dedicated to improving the quality of life and the environment through the use of power management technologies and services. Eaton has approximately 95,000 employees and sells products to customers in more than 175 countries. For more information, visit <a href="http://www.eaton.com/Eaton/index.htm" target="_blank">Eaton.com.</a>

Eaton Corporation Plc

Field Services Project Manager

Trusted by many Fortune 500 companies, CharterUP connects enterprises, institutions, and event organizers with thousands of vehicles nationwide, while increasingly serving as the operating system for large scale shuttle and transit programs across airports, campuses, industrial sites, and major events. Monitor transportation partner adherence to applicable DOT, FMCSA, and state transportation safety requirements, including driver qualifications, vehicle inspections, insurance coverage, hours-of-service compliance, and established safety procedures, coordinating corrective actions with CharterUP's Safety and Compliance teams.

CharterUP

Project General Manager, Strategic Shuttle Programs

Key responsibilities include ensuring schedule adherence and proper call management of all team members in relation to the contact center strategy, promoting work unity improvements to workflow processes, and resolving client issues that are elevated to the supervisory level. The Premium Team Manager will manage a team of Premium Elite Relationship Managers to deliver on sales performance goals, such as driving asset consolidation and retention and expanding the breadth and depth of client relationship through product penetration, where appropriate.

Bank of America

Premium Team Manager

This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Hires, retains, and coaches employees to meet production deadlines, enhance efficiency, and deliver high quality interactions while ensuring adherence to regulatory requirements.

Consumer Team Manager

The CSM is able expertly program manage and prioritize initiatives across a portfolio of customers by developing a deep understanding of their customers business, processes, teams and technical architectures (tech stacks); this enables the CSM to prescribe use of Sprinklr products and features to solve high level business challenges and resolve organizational inefficiencies. Sprinklr's unified platform provides powerful solutions for every customer-facing team - spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management - enabling enterprises to unify data, break down silos, and act on real-time insights.

Sprinklr Inc

Lead Customer Success Manager

This is a role for someone who thinks in systems: someone who can design the full learning journey from a new hire''s first day through their advancement into more complex roles, while staying close enough to the day-to-day work to obsess over quality and drive continuous improvement. Our auto auctions some up to 200 acres, provide a wide array of vehicle services including repair, reconditioning, and auction remarketing, and many of our sites serve as market hub distribution centers.

Carvana Co

Manager, Learning & Enablement

Our client operates within the fast-moving data center and digital infrastructure sector, where engineering, construction, technology, energy, and operations come together to support always-on environments. Its multidisciplinary teams plan, design, deliver, and operate complex facilities with a strong focus on reliability, safety, scalability, and efficient use of power and cooling.

SNIPEBRIDGE

BIM Specialist | Data Center - 1S6J015

Workable

Reporting to the Senior Regional EHS Manager, this role serves as the primary EHS partner to regional and site Operations leadership and provides risk-based support for high-risk activities, contractor work, incident investigations, EHS assessments, training, customer requirements, and corrective-action management. + Coordinate with Security, Environmental Compliance, Engineering, Operations Training, Procurement, Risk, Legal, and other partners to resolve shared risks and support emergency response, incident command, after-hours escalation, lone-worker controls, fire/life-safety events, and business continuity.

CyrusOne

Regional EHS Manager

Mortenson is currently seeking an experienced Design Phase Manager II with the ability to interact with a variety of staff at all levels in an ever-changing environment, remaining flexible, resourceful, proactive, and efficient with a high level of professionalism and confidentiality. Overall project leadership during the design phase as it relates to customer experience, financial performance, schedule, estimating, design, and planning which will result in a smooth transition to construction operations.

M. A. Mortenson Co

Design Phase Manager II

JE Dunn's Advanced Facilities Group (AFG) combines Mission Critical, Advanced Industries, and Industrial & Manufacturing into one high-performing team focused on cutting-edge work to serve innovative clients on large Industrial & Manufacturing, Data Center, and Semiconductor projects. Base compensation for the Traveling Project Manager 2, Advanced Industries role in US-VT is between $126,000 and $157,000, depending on experience, and may be more than this range for candidates with exceptional experience and a demonstrated history of successful performance.

J.E. Dunn Construction Group Inc

Traveling Project Manager 2, Advanced Industries (Semiconductor)

JE Dunn's Advanced Facilities Group (AFG) combines Mission Critical, Advanced Industries, and Industrial & Manufacturing into one high-performing team focused on cutting-edge work to serve innovative clients on large Industrial & Manufacturing, Data Center, and Semiconductor projects. Base compensation for the Traveling Project Manager 1, Advanced Industries role in US-VT is between $103,000 and $128,000, depending on experience, and may be more than this range for candidates with exceptional experience and a demonstrated history of successful performance.

Traveling Project Manager 1, Advanced Industries (Semiconductor)

Mortenson is looking for an experienced Assistant Project Manager within our Power Delivery Solutions group to assist the Project Manager in quality, timelines, safety, team leadership, and overall financial health of projects. As a top builder, developer, and EPC (Engineering, Procurement, and Construction), our expertise spans markets like sports, renewable energy, data centers, healthcare, and more.

Assistant Project Manager - Power Delivery

Provide oversight and strategic direction for the Refugee Cash Assistance (RCA) program, supervising the RCA Program Manager to ensure timely, compliant delivery of cash assistance benefits to eligible refugee and new American clients in accordance with Arizona Department of Economic Security (ADES) and federal guidelines. Manager provides direct oversight of the Refugee Cash Assistance (RCA) program and the One-Stop Operator program, supervising the RCA Program Manager and the One-Stop Operator Project Manager to ensure both programs are administered in compliance with donor, state, and federal requirements.

Call Center Manager Jobs in Tempe, AZ

Director, Contact Center Operations Brio Water Technology

Representative, Retirement Solutions Center - Financial Services (Remote) Nationwide Mutual Insurance Co

Operations Manager - Floating Transdev North America Inc

International Safety Manager Transdev North America Inc

Senior Billing Manager Pinnacle Fertility

Claim Team Manager - Auto/Fire - Hybrid State Farm

Associate Director, Customer Support Operations Center Gemini Trust Company LLC

Field Services Project Manager Eaton Corporation Plc

Project General Manager, Strategic Shuttle Programs CharterUP

Premium Team Manager Bank of America

Consumer Team Manager Bank of America

Lead Customer Success Manager Sprinklr Inc

Manager, Learning & Enablement Carvana Co

BIM Specialist | Data Center - 1S6J015 SNIPEBRIDGE

Regional EHS Manager CyrusOne

Design Phase Manager II M. A. Mortenson Co

Traveling Project Manager 2, Advanced Industries (Semiconductor) J.E. Dunn Construction Group Inc

Traveling Project Manager 1, Advanced Industries (Semiconductor) J.E. Dunn Construction Group Inc

Assistant Project Manager - Power Delivery M. A. Mortenson Co

Senior Economic Empowerment Manager International Rescue Committee

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