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MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.

MCI Careers

Call Center Collections Director

[AW]-iCims

Experienced Call Center Recruiter

Experienced Call Center Trainer

The Senior CSR plays a key role in supporting departmental operations, promoting process consistency, and ensuring an exceptional patient experience while contributing to the overall efficiency and success of the Patient Access Center. This role assists with workflow coordination, staff onboarding and training, quality monitoring, resolution of patient and call escalations, troubleshooting operational issues, and maintaining daily workflow continuity.

University of Florida Health Science Center

Senior Customer Service Rep-UF Call Center-Full Time-Days

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Our team of over 150 employees — from all walks of life — thrives in a culture of mentorship, continuous improvement, and mutual respect. Prior call center experience making outbound calls as well as fielding inbound calls is preferred, but not required.

Earl Stewart Toyota

BDC Representative / Call Center Representative

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Replies within 24 hours COMPANY DESCRIPTION At the Glass Doctor of Tampa Bay, we want our teammate’s tenure here, whether 2 years or 20 years, to be a positive experience and bright spot in their career, so our guiding philosophy to accomplish that goal comes from a Zig Ziglar quote: “You can have everything in life that you want if you will just help enough other people get what they want.” It may sound a little bit cliché but at the Glass Doctor we passionately believe the key to our continuing success is to assemble a team of people that share a common set of values and then let them accomplish great things; not the least of which is to create a secure, supportive and well-compensated working environment.

YEAR

Glass Doctor

Customer Service for Our Inbound Call Glass Service Center

The New Country Motor Car Group family represents some of the most respected auto manufacturers in the world with dealerships in Connecticut, New York, Maryland, Pennsylvania, and Florida. Mercedes-Benz of Palm Beach is a member of New Country Motor Car Group, one of the largest independent auto groups in the United States.

Mercedes-Benz of Palm Beach

BDC Outbound Call Center Agent

FULL_TIME

This role is the first point of contact in the response process and requires accuracy, urgency, and professionalism in collecting critical information, initiating documentation, and communicating with internal teams. Clean Harbors (Emergency Response and Training Solutions) is seeking an ERTS Call Intake Specialist- (Duty Operator) to join our safety conscious team in Jacksonville, FL.

HOUR

Clean Harbors is North America’s leading provider of environmental, energy and industrial services. The Company serves a diverse customer base, including a majority of the Fortune 500 companies, across the chemical, energy, manufacturing and additional markets, as well as numerous government agencies. These customers rely on Clean Harbors to deliver a broad range of services such as end-to-end hazardous waste management, emergency spill response, industrial cleaning and maintenance, and recycling services. Through its Safety-Kleen subsidiary, Clean Harbors also is North America’s largest re-refiner and recycler of used oil and a leading provider of parts washers and environmental services to commercial, industrial and automotive customers. Founded in 1980 and based in Massachusetts, Clean Harbors operates throughout the United States, Canada, Mexico and Puerto Rico.

Clean Harbors

ERTS Call Center Specialist

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Monitors and analyzes quantitative service and productivity metrics (i.e., average speed to answer, abandon rate, service level, appointments scheduled, etc.) Provides leadership with quarterly reports outlining team's performance and growth including notable Clinical Practice Department information for process improvement and decision making. The individual in this position is part of the UHealthConnect Contact center and as a key member of our Contact Center Operations team, the Manager will support optimal functioning of systems and processes as we work to enhance patient satisfaction, improve patient clinical outcomes through timely appointments and maximize contact center operations for their respective specialty areas.

University of Miami

Manager Contact Center

Your role will be focused on setting quality appointments, following up with internet and phone leads, and helping drive qualified traffic into the dealership. As a vital member of our Business Development Center, you will be the first point of contact for customers interested in purchasing or servicing a vehicle.

Parks Motor Group of Gainesville

Automotive BDC Representative (Call Center Agent)

As work is performed at the point of deployment, these roles have the potential to report out of any WSP USA office including Tallahassee, FL; Miami, FL; Tampa, FL; Orlando, FL; Jacksonville, FL; Birmingham, AL; New Orleans, LA; Raleigh, NC; Columbia, SC; Dallas, TX; Houston, TX; Los Angeles, CA; or Sacramento, CA. Lead and oversee disaster recovery operations for assigned clients, directing teams of specialists through all phases of recovery, including funding, documentation, and rebuilding processes.

On Call Emergency Managers, Recovery

Please be advised that Artificial Intelligence (AI) tools may be used to support certain stages of the recruitment process but are not used as a replacement for human decision making. Maintain real-time updates and communications on active calls until they are transitioned to a dispatch or project team.

Clean Harbors, Inc.

Erts Call Center Specialist

UF Health

Develops and manages scopes of work for all trades, including responsibility matrix, distribution of plans and specifications, and pricing, bid solicitation and coordination for vendors and subcontractors. ESTIMATING MANAGER 2. In addition, this position will be responsible for the following: Prepares complex cost estimates for competitive bids and negotiated proposals for multiple projects.

J.E. Dunn Construction Group Inc

Estimating Manager 2- Data Center Low Voltage

Performance Tracking: Conduct regular 1:1s, performance reviews, and skill-gap assessments to ensure the team stays ahead of evolving technologies (e.g., liquid cooling, AI-optimized racking). Workflow Optimization: Oversee the Inventory/RMA Specialist to ensure hardware replacement cycles are lean and that "dead on arrival" (DOA) equipment is processed with minimal downtime.

TensorWave Inc

Data Center Manager - Future Opportunities

Working closely with program leadership, this role will be responsible for operational performance, staffing, workforce readiness, service delivery, and the effective management of supervisors and frontline personnel. ITCON Services is a forward-thinking consulting firm delivering innovative technology and management solutions that help our federal clients achieve mission success.

Our core philosophy is to listen to our customers, understand their requirements and develop a world-class solution that exceeds their expectations.&nbsp; We routinely go beyond what is considered exceptional work, redefining the standard for what quality service delivery should be.
As a young, small, aggressive company, we attract some of the best minds in the consulting industry who possess an extraordinary ability to quickly adapt to and address our customers&rsquo; dynamic needs.&nbsp; We value and respect our employees, and work hard to foster an environment in which all team members are unconditionally committed to the highest standards of ethical behavior and professional integrity.
At ITCON Services, we strive to establish and maintain long-term relationships with customers and employees.

ITCON Services

Site Manager Federal Contact Center

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The base pay range for this role is $102,000 MIN - $137,700 MAX (Actual range is higher for the following office locations: Denver, CO and Chicago, IL - 5%, Seattle, WA, and Portland, OR - 10%, Washington, D.C. - 12.5%). Mortenson is currently seeking an Assistant Project Manager who will be responsible for partnering with the project manager from bid preparation through final client acceptance.

M. A. Mortenson Co

Assistant Project Manager - Data Center Construction

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services.

Employee Strength : 223,000 on March 31, 2025  Countries of Operation : 60 Countries
Consolidated Revenues: US $13.8B ,for 12 months ending March 2025
HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending March 2025 for $13.8 Billion. To learn how we can supercharge progress for you, visit <a href="https://urldefense.com/v3/__https://linkprotect.cudasvc.com/url?a=https*3a*2f*2fhcltech.com&c=E,1,YLM9eqRIWyisk6rzUtt-TC_a-5aSuyJgSIT9CeUPKnlUHPWiaGYFDbJcWWbmdqug2u98u_CZS5tci2GRD6BvXZTPh12d-2kJzo-lftXy4J-mjXTUYg05Rpqg&typo=1&ancr_add=1__;JSUl!!D1XWH5In!V6bxMmyaEl7QJGSlh0iumVpbseS84s_GjLWkU6RQjIykjc44OxVMj5Sr1w3fm5uNyDwFqsjk5jjMgYOjuAHsToBXuSQi39UvC78$" target="_blank" rel="noopener" shape="rect">hcltech.com</a>.

HCL Technologies Ltd

Senior Administrator - MS System Center Configuration Manager (SCCM)

WSP Global Inc

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Call Center Manager Jobs in Florida

Call Center Collections Director MCI Careers

Experienced Call Center Recruiter MCI Careers

Experienced Call Center Trainer MCI Careers

Senior Customer Service Rep-UF Call Center-Full Time-Days University of Florida Health Science Center

BDC Representative / Call Center Representative Earl Stewart Toyota

Customer Service for Our Inbound Call Glass Service Center Glass Doctor

BDC Outbound Call Center Agent Mercedes-Benz of Palm Beach

ERTS Call Center Specialist Clean Harbors

Manager Contact Center University of Miami

Automotive BDC Representative (Call Center Agent) Parks Motor Group of Gainesville

On Call Emergency Managers, Recovery WSP

Erts Call Center Specialist Clean Harbors, Inc.

Senior Customer Service Rep-UF Call Center-Full Time-Days UF Health

Estimating Manager 2- Data Center Low Voltage J.E. Dunn Construction Group Inc

Data Center Manager - Future Opportunities TensorWave Inc

Site Manager Federal Contact Center ITCON Services

Assistant Project Manager - Data Center Construction M. A. Mortenson Co

Senior Administrator - MS System Center Configuration Manager (SCCM) HCL Technologies Ltd

On Call Emergency Managers, Recovery WSP Global Inc

Manager, Human Resources Service Center Ascensus LLC

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