271 Results for

Call Center Agent Jobs in New York

Jobs

New!

The Bronx, NY3 days ago

$108,000–$117,800 Per Year

Hospice Triage RN provides patient physical and psychosocial health systems assessments telephonically, supporting the Plan of Care, “Goals of Care” based on the patient’s and caretaker’s needs/wishes, and in coordination with plan developed/placed by the primary RN Case Manager for the patient. The ONSITE Call Center Triage RN is responsible for the emergent triaging of calls received from patients and/or caretakers to for the purpose of telephonically assessing their needs in order to treat emergent situations that have developed during the Call Center hours .

Queens, New York14 days ago

$51,500–$55,000 Per Year
Full-time
Employee

Provide internal and external member service by responding to calls, emails or chats in all inbound queues related to product information, account details, debit/credit card inquiries, establishing new accounts for existing members, etc. Regardless of seniority or role, uphold UNFCU’s mission, core values, and guiding principles by providing an exceptional service experience to colleagues and members alike through consistent demonstration of our service excellence behaviors.

New!

Brooklyn, NY3 days ago

$108,000–$117,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. A NYC Metro Healthcare organization with over 100+ years of success in the community offering several services including hospice and palliative care, rehabilitation, and skilled nursing.

New!

New York, NY3 days ago

$110,000–$155,000 Per Year

This role involves full-cycle project work, including existing conditions assessments, design development, production of construction documents, and construction administration for complex facilities such as Data Centers, Critical Infrastructure Buildings, and Mission Critical Healthcare Facilities. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.

New!

New York, NY3 days ago

$90,000–$160,000 Per Year

Must be self-motivated and well versed in Data Center projects touching on large building MEP systems design, commissioning, retro-commissioning, energy modeling/analysis and construction for complex buildings. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.

New!

New York, NY3 days ago

$125,000–$165,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. With experience spanning Mission Critical Facilities, Data Center, Healthcare, and Research & Technology, we are constantly evolving with the latest advancements to deliver forward-thinking solutions and a strong commitment to client services.

Not Specified, NY7 days ago

Remote

Job title Licensed Health Insurance Agents - Medicare - Work from Home About Sagility

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members.

Ethernet cable with reliable hardwired internet (minimum 25mbps download / 10mbps upload)

Internet that is not hard-wired, such as WiFi or cellular data connections, will not maintain a stable VPN connection and will result in removal from the project .

New!

Uniondale, NY2 days ago

Implement social media and other marketing tools to identify, seek, and generate prospects with whom you can foster strong, long-term relationships as a reliable financial service professional. Maintain a portfolio of existing customers and pursue insurance sales with new clients by using sales strategies that may include cold calling and networking.

Islip, NY10 days ago

$24.58–$33.80 Per Hour

We value an inclusive and diverse workplace: Call Center Representative, Customer Call Representative, Account Representative, Call Center Agent, Customer Service Agent, Customer Service Rep. The Strategic Customer Coordinator is empowered to provide exceptional, professional and efficient service to Strategic Customers in the rental of construction/industrial equipment and store items.

Buffalo, NY30 days ago

$16.50–$18 Per Hour

Excellent ability to communicate effectively using the English language in a customer service setting, including verbal and written communication skills in a grammatically correct way. Experience using Microsoft Office with a strong ability to juggle multiple open computer windows to answer questions while on the phone/instant messaging.

Queens, NY30+ days ago

$18–$19 Per Hour
Contractor

Trigyn's Direct Government Client has MULTIPLE openings for Call Center / Customer Service Representative, who can work onsite in Long Island City, NY. JOB DESCRIPTION: Selected candidate will provide information to customers, conduct research and perform clerical support.

30+ days ago

$38,640–$48,300 Per Year

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time.

Brooklyn New York, NY30+ days ago

Patient Call Center Agent Job Responsibilities and Duties: · Answer all incoming calls, and address patient’s inquiries, needs, complaints, or other issues. · Engage in active listening with callers, providing solutions and ensuring the patients are supported and valued.

Ronkonkoma, New York30+ days ago

li>

Remain sensitive to the needs of callers who may be visually impaired, hearing impaired, have cognitive challenges, or physical limitations. The Call Center Agent will work at our Transit headquarters in Ronkonkoma, NY and report directly to the Call Center Manager.

Buffalo, NY8 days ago

$17–$19 Per Hour

Schedule, reschedule, and cancel appointments accurately across multiple providers and departments in accordance with clinical protocols and urgency (e.g., well-child checks and pediatric vaccines, women’s health screenings, chronic care follow-ups, acute visits). This position is pivotal in delivering an exceptional experience to our Family Members (patients) by handling high-volume inbound and outbound communications to schedule and reschedule appointments, conduct appointment reminder outreach, and support CINQCARE wellness campaigns.

NY30+ days ago

As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most - patient care. Headquartered in Stamford, Connecticut, the Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts.

Operations Center9 days ago

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

MINIMUM QUALIFICATIONS:

The ideal candidate will have a minimum of:

Two years of consistent customer care experience, preferably in financial services, six months of Call Center experience is desirable.

NY30+ days ago

$19–$24 Per Hour

p>In this role, you'll make an impact in the following ways:

Respond to customers inbound calls via phone (voice) regarding transfer agency services, including account transfers, shareholder transactions, and account maintenance.
In this role, you'll make an impact in the following ways:
- Respond to customers inbound calls via phone (voice) regarding transfer agency services, including account transfers, shareholder transactions, and account maintenance.

NY30+ days ago

Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. Knowledge/Skills/Abilities: • Positive attitude and ability to work well with others • Excellent communication skills • Professional, articulate voice • Ability to multi-task in several computer applications while holding a conversation with a customer • Enjoy working in a fast-paced environment while maintaining a professional attitude.

New York, NY20 days ago

The successful candidate will be responsible for the following: Handle incoming and outgoing Proxy Solicitation and Information Agent calls. The successful candidate will demonstrate the following experience, skills and behaviors: 1-3 years of high-volume call center experience.

Albany, NY29 days ago

$66,951–$85,138 Per Year

An associate degree can substitute for two years of specialized experience; a bachelor's degree can substitute for four years of experience; a master's degree in a related field can substitute for five years of experience; and a doctorate in a related field can substitute for six years of experience. COMPETITIVE MINIMUM QUALIFICATIONS: Applicants must be reachable on the current NYS eligible list (Call Center Quality Assurance Specialist 1) OR be eligible for transfer under Section 70.1 or Section 52.6 of the New York State Civil Service Law.

East Syracuse, NY30+ days ago

$17–$19 Per Hour

Customer Service complaints are triaged by Tier 1 and transferred to the Tier 2 representatives - a higher level Rep. What we help them with: Dealer referrals- connecting a inbound customers with a dealers that can provide sales or service we will warm transfer to a dealer.

East Syracuse, NY30+ days ago

Full-time

Job Title : Call Center Representative - Duration: 24+ months Description: Manage large amounts of incoming calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Enable Skills-Based Hiring - No Job Specific Requirements Tier 1 CSR Who we are and what we do: We are the number for 1800-. What we help them with: Dealer referrals—getting a customer connected with a dealer that can provide sales or service we will warm transfer to a dealer Our number one goal is to get the homeowner connected with the dealer Provide customers with warranty information Product comparison Dealer referrals to distributors Act as a switchboard for the company- we use a database to help us refer customers to the appropriate department Customer complaints are triaged by Tier 1 and transferred to the Tier 2 representatives Agents are also responsible for triage of remote access or Wi-Fi capable products such as thermostats Identify Requirements: Microsoft Office proficiency Type 35-45 words per minute Excellent verbal and written communication skills

Bohemia, NY30+ days ago

$22–$28 Per Hour

The Sales Agent is responsible for answering all incoming calls, dialing outbound to clients who inquire about our service online, and corresponding via email with clients to explain how our service works and schedule their appointments/estimates. This primary function for our Sales Agents is to assist our clients by building value in our services and scheduling moves, junk removal services and on-site estimates across Long Island.

Queens, NY30+ days ago

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:

• The Call Agent will communicate effectively on the telephone and through live chat to handle calls from different workgroups such as Dog License, Vital Records, Health Academy, Accela, STD results line, Provider Access Line (PAL), Literature Fulfillment and other/General Information queues.

• Provide customer service by answering phones/chats to ensure the public/customers are informed on the process and steps needed to order/correct birth certificates and or death certificates in person, online or via mail.

30+ days ago

$46,500–$66,500 Per Year

Our diverse business portfolio creates opportunities to make a difference across industries and communities-inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs.

Batavia, New York30+ days ago

$18–$19.50 Per Hour

li>Receive and process telephone service requests, including but not limited to Retail Banking, Debit Cards, Digital Banking and Business Banking and Treasury Management. Overview:

The Customer Experience Agent (Contact Center Representative) answers general inbound calls in a care center with the goal of customer satisfaction, and customer retention.

Armonk, NY30+ days ago

Both full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program. https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf.

Clarence Center, NY30+ days ago

$19.50–$29.67 Per Hour

ATTITUDES Builds positive relationships with internal and external clients by valuing other's feelings and rights in both words and actions, and embracing other's unique beliefs, backgrounds, and perspectives by demonstrating: Respect: Demonstrate respect by actively listening, communicating with courtesy, and ensuring every client feels valued throughout their experience. Knowledgeable and trained to willingly assist in supporting the ITM Department responsibilities, e.g., ITM transactions, contact center emails, and online/mobile banking messages, as needed/assigned by CC Assistant Manager or CC Manager.

14 days ago

$44,660–$58,000 Per Year

p>Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them.

In this role, you can expect the following working conditions:

Remote work: Work in a way that allows you to work from home and have time onsite when needed to connect with other team members and business leaders.

New York, NY30+ days ago

$21–$34 Per Hour

Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time - discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology.

NY28 days ago

$21–$34 Per Hour

NY16 days ago

$21–$34 Per Hour

New York, NY15 days ago

Remote

Success in this position means delivering service with integrity, building customer rapport, and creating a positive experience for every caller. In this role, you will provide high-quality, accurate, and professional responses to customer inquiries while adhering to regulatory and compliance guidelines.

NY17 days ago

Remote

$16.10–$30 Per Year

li>

Answers and accurately processes incoming telephone calls, e-mails, and web chat sessions related to AAA travel while demonstrating a pleasant and professional manner in compliance with quality guidelines while actively looking for upsell and cross sell opportunities to meet Members' needs.

AAA Club Alliance is seeking a Travel Agent (Full Service), to join our Travel Contact Center This role supports Member/non-Member sales and service on multiple levels through multiple communication channels related to full-service domestic and international travel products.

Hybrid, NY14 days ago

$45,000–$68,000 Per Year
Full-time

This is a high-volume, fast-paced role for someone who enjoys helping customers, solving problems quickly, and delivering professional service across phone, chat, and email channels. This role is a strong fit for candidates looking to build a long-term career in customer service, call center operations, sales support, client support, or customer success.

NY30+ days ago

Remote

As a Contact Center Service Agent, you will play a key role in delivering high-quality service while identifying opportunities to enhance the guest experience through additional product offerings. For over 100 years, we've been bringing the world closer together by crafting journeys that create lasting memories, lifelong friendships and meaningful cultural connections.

NY22 days ago

$29–$30 Per Hour

Acting as an overall Hospitality Services resource to guests and employees by providing way-finding and amenities within building, commutation and transportation, community retail, neighborhood amenities, and organizational information. Located on the Third Floor GSAM Client Center, the GSA will be the first point of contact for visitors to the area, making them feel comfortable, directing them to their appointments and meetings and assisting them during their stay.

Albany, NY30+ days ago

In this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company. Use best practices in customer service techniques to develop rapport and build relationships with customers.

Hauppauge, NY20 days ago

$23–$27 Per Hour

li>Complies with all applicable laws, regulations, Credit Union policies and procedures, and ensures compliance with all governing regulations, including: Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Office of Foreign Assets Control (OFAC), Customer Identification Program (CIP), Truth-in Savings and Fair Credit Lending Practices.

Supports and educates members on the use of Online/Mobile Banking, Debit Cards, transactional account usages, general account inquiries and other services that are provided to members.

Norwich, NY30+ days ago

$18.50–$22.58 Per Hour

Education and Experience: High School Diploma or GED required Associates Degree preferred Customer service experience preferred Skills and Abilities: Strong Communication skills, both written and verbal Great active listening skills A patient, empathic attitude A passion to support Customers Ability to work and learn in fast paced environment Ability to work quickly and accurately Ability to multitask Computer Literacy Basic Trouble shooting skills Unique Job Characteristics and Requirements: Must be able to work flexible hours Requires Saturday hours Tasks Performed: 55% Responsible for resolving consumer customer inquiries via one customer support channel. Physical Requirements: Communicate effectively with internal and/or external customers Stationary 75% of time or greater Move Objects to Maximum 10 lbs Why Work at NBT At NBT we empower people to grow, innovate, and thrive through meaningful work, a supportive culture and opportunities to make a real impact in your community - because your success drives our success.

Canajoharie, NY30+ days ago

$18.50–$22.58 Per Hour

Guide customers through basic troubleshooting steps Responsible for learning new products, and services in a fast-changing environment. At NBT we empower people to grow, innovate, and thrive through meaningful work, a supportive culture and opportunities to make a real impact in your community because your success drives our success.

New!

Schenectady, NYToday

$16.24–$24.11 Per Hour

PHYSICAL REQUIREMENTS: + Should be able to push/pull, lift/move 15 lb., be able to perform moderately difficult manual manipulations such as using a keyboard, writing, and filing for extended periods of time, must be able to perform tasks which require hand-eye coordination such as data entry, typing and using photo copiers. + Answers customer calls for Hospital/Physician Answering Service, transfers interdepartmental calls, takes accurate messages and transmits messages using designated means of communications to physician/office staff/hospital personnel as per standing orders.

NY30+ days ago

Remote

li>

You must have a home internet connection with 25 Download and 10 Upload Speed (you may do a quick check through https://www.speedtest.net/ ).

East Syracuse, NY30+ days ago

Job Requirements: 6+ months of experience handling inbound calls in a call center environment. Handle customer complaints, provide appropriate solutions and alternatives within time limits, and follow up to ensure resolution.

New!

New York3 days ago

Remote

This role involves providing exceptional customer service, scheduling appointments, answering inquiries, and assisting patients and their families with accurate information regarding services provided by the healthcare organization. Cognitive Ability – Must be able to demonstrate good decision-making, reasonableness, cognitive ability, rational processing, and analysis to satisfy essential functions of the job.

Lockport, NY14 days ago

Verify accounts, assist with questions regarding online account opening, loan applications, order cards, and answer questions regarding share accounts, share drafts, debit and credit cards, IRAs, etc. Provide information and customer service concerning the credit union and its products and services to credit union members, ensuring the highest quality of member service.

New York Mills, New York30+ days ago

Remote

p style="margin:0px">Across four manufacturing and distribution centers in Central New York, we’re committed to the betterment of our FGI Family of employees and our local community, supporting more than 350+ local nonprofits through our robust philanthropy and volunteer programs to ensure the success of our community for generations to come. Company Profile:

"We Are The Fountainhead Group" - YouTube Video: https://www.youtube.com/watch?v=LPqJ4sm-Qvg.

New York, NY30+ days ago

Remote

$17.49–$21.80 Per Hour

Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond. Work Experience: Minimum of one year of customer service experience preferably in a health care setting required Excellent oral/verbal communication and customer service skills required PC skills including Microsoft Office Bilingual skills may be required as determined by operational needs.

NY8 days ago

Remote

$17.49–$21.80 Per Hour

p>This contact center agent, fully remote position provides efficient and courteous consumer service via various contact center technologies, such as chat, inbound/outbound calls, email, web, etc., to determine needs and to facilitate timely and appropriate services. We're one of the largest nonprofit home- and community-based health care organizations in the country, and today, more than 11,500 team members work together to make a difference in the lives of more than 99,000 patients and members on any given day.

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Call Center Agent Jobs in New York

Hospice Call Center TRIAGE RN with $15,000 New Hire Bonus + PENSION Jobot

Bilingual French Contact Center Agent I Company Confidential

Full time Hospice On Call After Hours RN with $15,000 New Hire Bonus + PENSION Jobot

Mechanical Engineer (Data Centers) Jobot

Commissioning Project Engineer (Data Centers) Jobot

Electrical Engineer (Data Centers) Jobot

Licensed Health Insurance Agents - Medicare - Work from Home Sagility

Insurance Sales Agent NYL - Nassau GO

Strategic Customer Coordinator Sunbelt Rentals

Benefit Enrollment Call Center Representative A-Line Staffing Solutions

Customer Service / Call Center Representative (Phone Support Experience) TRIGYN TECHNOLOGIES, INC.

Call Center Agent - Travel Benefits Conduent Inc

Patient Call Center Agent - Spanish Speaking Tru Medical Management

Call Center Agent Suffolk Transportation Service

Family Member Call Center Agent 1 #0808 CINQCARE

Call Center Agent ONS MSO LLC

Call Center Digital Operations Agent First Financial Bankshares Inc

Inbound Call Center Reps - Financial Transfer Agent Dept. ExlService Holdings Inc

Call Center Rep, Medical Answering Service LifePoint Health Inc

Call Center Representative Bilingual Equiniti Ltd

Call Center Quality Assurance Specialist 1 New York State Thruway Authority

Inbound Call Center Representative (CSR) Butler America Aerospace LLC

Call Center Representative - ENT LanceSoft Inc

Sales & Loyalty Center Representative - Not Your Typical Call Center Position - College H.U.N.K.S Hauling Junk & Moving College Hunks Long Island

Call Agent, Bureau of Customer Support City of New York

Sr. Representative, Variable Annuities Call Center 93818 New York Life Insurance Co

On-Call Contact Center Representative Tompkins Financial Corporation

GUEST SERVICES AGENT (ON CALL) Compass Group North America

BankOnBuffalo, Contact Center Agent CNB Financial Corp

Call Center Supervisor Conduent Inc

Access Center Lead Agent - FPA Access Center Mount Sinai Health System

Access Center Lead Agent- FPA Access Center Mount Sinai Health System

Access Center Lead Agent-FPA Access Center Mount Sinai Health System

Call Center Representative - English & Spanish (Remote) Stratford Solutions Inc.

Travel Agent, Full Service, Travel Contact Center AAA-Mid-Atlantic, Inc.

Call Center Representative Careerscape

Contact Center Service Agent The Travel Corp

CLIENT CENTER GUEST SERVICE AGENT Compass Group North America

Call Center Representative KLAUS ROOFING SYSTEM UPSTATE NEW YO

Call Center Representative Teachers Federal Credit Union

Contact Center Agent NBT Bancorp Inc

Contact Center Agent I NBT Bancorp Inc

Call Center Representative Ellis Medicine

Remote Healthcare Call Center Representative Conduent Inc

Call Center Representative Pride Technologies LLC

Call Center Representative - Pr Centerlight Management Services

Call Center Representative I- Member Experience Niagara's Choice Federal Credit Union

Call Center Representative MACNY's Job Board

Contact Center Agent I VNS Health

Contact Center Agent I, Per Diem VNS Health

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