396 Results for

Call Center Supervisor Jobs in New York

Jobs

Bronxville, NY

$120,000–$130,000 / year

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3 days ago

New York, NY

$51,000 / year

Provide internal and external member service by responding to calls, emails or chats in all inbound queues related to product information, account details, debit/credit card inquiries, establishing new accounts for existing members, etc. Regardless of seniority or role, uphold UNFCU’s mission, core values, and guiding principles by providing an exceptional service experience to colleagues and members alike through consistent demonstration of our service excellence behaviors.

14 days ago

Bronxville, NY

$125,000–$135,000 / year

3 days ago

Jamaica, NY

$30.14–$30.14

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The Airport Shuttle Supervisor position is responsible for coordinating, executing, reporting daily operations of the shuttle bus service, and giving direction, motivation, and guidance to Bus Operators and Fueler/Cleaners. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management.

7 days ago

New York, NY

$36,000–$42,000 / year

Assist Tier 1 or Tier 2 CCRs in responding to customer inquiries regarding the insurance affordability programs, Advanced Premium Tax Credits (APTCs), modified adjusted gross income (MAGI), qualified health plans (QHPs), and managed care program, community resources, and options for client inquiry resolution programs. Assist with the development and implementation of procedures pertinent to the effective and efficient operation of the Call Center, and assist with establishing performance goals and measurements for Tier 1 or Tier 2 CCRs.

23 days ago

$44,660–$58,000 / year

p>Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them.

In this role, you can expect the following working conditions:

Remote work: Work in a way that allows you to work from home and have time onsite when needed to connect with other team members and business leaders.

14 days ago

Albany, New York

Conduct regular one-on-one coaching sessions and performance reviews to enhance team members’ skills, address areas of improvement, and provide consistent high-quality member experiences. The Member Service Center (MSC) Supervisor plays a pivotal role in overseeing the daily operations of the MSC team, ensuring exceptional member service and optimal performance.

8 days ago

Albany, NY

$66,951–$85,138 / year

An associate degree can substitute for two years of specialized experience; a bachelor's degree can substitute for four years of experience; a master's degree in a related field can substitute for five years of experience; and a doctorate in a related field can substitute for six years of experience. COMPETITIVE MINIMUM QUALIFICATIONS: Applicants must be reachable on the current NYS eligible list (Call Center Quality Assurance Specialist 1) OR be eligible for transfer under Section 70.1 or Section 52.6 of the New York State Civil Service Law.

29 days ago

Mount Kisco, NY

p>Clinical ›Corporate and business operations ›Customer and support services ›Early careers›Sales and account management ›Technology and data›Physicians›Advanced practice clinicians›Pharmacy›Behavioral health›Nursing›Medical coding›Clinical support›U.S.

Performs certain follow-up services for patients in a prompt and courteous manner such as scheduling specialist appointments scheduling follow-up appointments and obtaining copies lab results or specialist reports.

30+ days ago

Rochester, NY

$20.31–$27.42 / hour

p>Responsibilities:

Answers and provides guidance to complex patient inquiries using expert knowledge to respond to individual patient needs, while adhering to specific protocols for University Medical Center departments and affiliate organizations.

8 days ago

New York

Remote

This role involves providing exceptional customer service, scheduling appointments, answering inquiries, and assisting patients and their families with accurate information regarding services provided by the healthcare organization. Cognitive Ability – Must be able to demonstrate good decision-making, reasonableness, cognitive ability, rational processing, and analysis to satisfy essential functions of the job.

3 days ago

New York

Remote

Audio Hearing and Motor Skills (language) Requirements – Must be able to listen attentively and document information from patients, community members, co-workers, clients, providers, etc., and intake information through audio processing with accuracy.

30+ days ago

Mount Kisco, NY

Full time

We’re looking for Call Center Representative to be the vital link between our service department and our valued customers! Experience in a call center or customer service role (automotive experience is a plus!).

3 days ago

New York

p>To perform effectively in this role, the candidate must fulfill the following duties with or without reasonable accommodations:

Respond to incoming calls promptly and professionally, assisting with appointment scheduling and addressing inquiries.
Acquire a thorough understanding of provider preferences and service offerings to schedule appointments efficiently and optimize workflow across assigned practices.

14 days ago

Rochester, NY

$19.08–$25.77 / hour

p>Responsibilities:

Provides communication support services, including general clerical, general information, way-finding, technical support, provider/service referral, patient registration, and scheduling services to the patients of the University of Rochester Medical Center and its affiliates on behalf of the physicians and medical providers associated with the University. Accurately and efficiently uses appropriate business systems and/or software to navigate, interpret and analyze, report, troubleshoot, schedule appointments, register patients, record information, and document problem resolutions.

12 days ago

Rochester, New York

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Worker Subtype: Regular

Time Type: Full time

Scheduled Weekly Hours: 40

Department: 500281 Therapy Support Services

Work Shift: UR - Day (United States of America)

Range: UR URCC 204 H

Compensation Range: $19.08 - $25.77

The referenced pay range represents the minimum and maximum compensation for this job.

Provides communication support services including general clerical, general information, wayfinding, technical support, provider/service referral, patient registration, and scheduling services to the patients of the University of Rochester Medical Center and its affiliates on behalf of the physicians and medical providers associated with the University.

15 days ago

Rochester, New York
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Worker Subtype: Regular
Time Type: Full time
Scheduled Weekly Hours: 40
Department: 500157 SMH Neurology Pediatrics
Work Shift: UR - Day (United States of America)
Range: UR URCC 204 H
Compensation Range: $19.08 - $25.77
The referenced pay range represents the minimum and maximum compensation for this job.
Provides communication support services including: general clerical, general information, way-finding, technical support, provider/service referral, patient registration, and scheduling services to the patients of the University of Rochester Medical Center and its affiliates on behalf of the physicians and medical providers associated with the University.

30+ days ago

NY
$19.08–$25.77 / hour
p>Responsibilities:
Provides communication support services, including general clerical, general information, way-finding, technical support, provider/service referral, patient registration, and scheduling services to the patients of the University of Rochester Medical Center and its affiliates on behalf of the physicians and medical providers associated with the University. Accurately and efficiently uses appropriate business systems and/or software to navigate, interpret and analyze, report, troubleshoot, schedule appointments, register patients, record information, and document problem resolutions.
30+ days ago

Rochester, NY
$19.08–$25.77 / hour
p>Responsibilities:
Provides communication support services, including general clerical, general information, way-finding, technical support, provider/service referral, patient registration, and scheduling services to the patients of the University of Rochester Medical Center and its affiliates on behalf of the physicians and medical providers associated with the University. Accurately and efficiently uses appropriate business systems and/or software to navigate, interpret and analyze, report, troubleshoot, schedule appointments, register patients, record information, and document problem resolutions.
30+ days ago

$16–$18 / hour
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time.
21 days ago

NY
$23.19–$25.34 / hour
p>About TVHC: Tiburcio Vasquez Health Center is a nonprofit community health center dedicated to promoting the health and well-being of our community by providing accessible, high-quality care through the integration of primary care, dental care, WIC support, mental health counseling, community health education, and more.
Benefits: We offer excellent benefits, including: medical (100% paid co-payments, premiums, etc.), dental, vision (including dependent and domestic partner coverage), generous paid leave benefits including holidays, Flexible Spending Accounts, retirement plans with an Employer match, tuition reimbursement, monthly treats, pet insurance, and more.
24 days ago

Albany, NY
$66,951–$85,138 / year
Information regarding transfer eligibility is available on the Civil Service Career Mobility Office website at https://careermobilityoffice.cs.ny.gov/cmo/gotit/.
NYS OTDA seeks to promote a diverse workforce that is a representation of the various cultures, voices, backgrounds, ideas, and talents of the citizens and communities that we serve.
30+ days ago

Albany, NY
$66,951–$85,138 / year
NYS OTDA seeks to promote a diverse workforce that is a representation of the various cultures, voices, backgrounds, ideas, and talents of the citizens and communities that we serve. At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination.
14 days ago

Sheepshead Bay, New York
p>To perform effectively in this role, the candidate must fulfill the following duties with or without reasonable accommodations:
Respond to incoming calls promptly and professionally, assisting with appointment scheduling and addressing inquiries.
Acquire a thorough understanding of provider preferences and service offerings to schedule appointments efficiently and optimize workflow across assigned practices.
14 days ago

New York City, NY
$75,000–$95,000 / year
The Companys portfolio includes a collection of world-renowned venues - New Yorks Madison Square Garden, Infosys Theater at Madison Square Garden, Radio City Music Hall, Beacon Theatre, and The Chicago Theatre - that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually.
3 years of experience in a customer service call center or HR help desk environment, with at least 1 year in a supervisory or lead role supporting teams in a fast-paced, service-driven setting.
30+ days ago

Garden City, NY
1.Coordinates diversified clerical duties which may include, but are not limited to: Typing various correspondence, reports, articles; Greeting and directing visitors; Answering telephones, taking messages, directing intercom pages; Scheduling appointments/meetings; Maintaining department/office files, record keeping, patient record filing; Taking meeting minutes; Collecting payments; Keeping inventory and ordering supplies for the department/office; 2.Work with lead and/or supervisor on day-to-day technical/procedure challenges. When determining a team members base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).
30+ days ago

New
Buffalo, New York
Ability to identify existing and potential problems, obtain and evaluate relevant information, identify possible causes of the problems, and suggest an alternative course of action including innovative or creative approaches. • Provide feedback to Contact Center Trainer Analyst(s) and Contact Center Quality Support Manager on developing any additional training/training plan that is needed for their Contact Center Specialists.
2 days ago

New
NY
$58,400–$73,000 / year
This position plays a critical role in overseeing the evening operations of the Transfer Center and serves as a key liaison between referring facilities, Montefiore-Einstein leadership, physicians, nursing teams, EMS providers, and operational partners throughout the health system.
Reporting directly to the Operations Manager and Director of the Transfer Center, the Evening Supervisor is responsible for ensuring efficient patient flow, transfer coordination, staff oversight, and operational excellence across a complex, fast-paced healthcare environment.
6 days ago

Buffalo, NY
$63,300–$75,000 / year
p>2 - 6 years Supervisory experience preferred or 3-5 years Customer service, contact center or relevant experience preferred 1 year banking experience preferred or 1 year technical background preferred.
• Ability to identify existing and potential problems, obtain and evaluate relevant information, identify possible causes of the problems, and suggest an alternative course of action including innovative or creative approaches.
30+ days ago

Hauppauge, NY
$31.40–$38 / hour
li>Answer telephone calls/chats/emails received from members/potential members, ensure they are properly identified and, as appropriate, complete transactions and provide requested information.
To learn more about Teachers and to view a full list of our job opportunities please visit https://www.teachersfcu.org/about/careers.
30+ days ago

Brooklyn, NY
$25–$27 / hour
p>https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Unidine.pdf.
Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, and Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program.
9 days ago

Brooklyn, NY
$56,873.24–$56,873.25 / year
Greets patients warmly and professionally, stating name and role, and clearly communicates each step of the care/interaction as appropriate Works collaboratively with colleagues and site management to ensure a positive experience and timely resolution for all patient interactions and inquiries whether in person, by phone or via electronic messaging. Demonstrates communication skills: using appropriate vocabulary and grammar when obtaining and conveying information to patients, physicians, nurses, and staff at various levels; in person, over the phone, in writing, and in electronically sent messages.
13 days ago

Albany, NY
$20–$25 / hour
Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.
BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.
30+ days ago

Jamaica, NY
$43,888–$102,081 / year
COSs direct the daily activities of staff, and assist the Practice Manager in managing operational initiatives to ensure the clinic achieves its performance objectives and delivers safe, high-quality patient care. Monitor front desk activities for completion, accuracy and quality including confirmation calls, copay collection and patient experience, and contributing to work, when needed.
30+ days ago

Brooklyn, New York
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Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing.
14 days ago

Manhattan, NY
$66,560–$77,653 / year
The freedom to create, the constant search for beautiful materials, the transmission of a savoir-faire of excellence and the aesthetic of functionality define the singularity of Hermès, a house dedicated to making highly-crafted, beautiful objects made to stand the test of time. As the voice of the Maison, we provide expert assistance for client inquiries via phone, email, and live chat, working closely with US boutiques to deliver thoughtful, knowledgeable, and high-touch service.
30+ days ago

NY
Oversees the daily operations of the assigned departments as a Super User, primary escalation point, preceptor, and performance coach to include completing the following: leads, coaches, motivates, and retains assigned staff while promoting teamwork on assigned projects to achieve organizational expectations for the project/services. As a working Supervisor, performs a wide variety of patient care activities, including the prompt and accurate handling of appointment scheduling and pre-registration, financial services, addressing patient inquiries, and optimizing patient flow processes.
13 days ago

Albany, NY
$95,182.78–$152,292.45 / year
Physical Demands Standing - Frequently Walking - Frequently Sitting - Frequently Lifting - Rarely Carrying - Rarely Pushing - Rarely Pulling - Rarely Climbing - Rarely Balancing - Rarely Stooping - Rarely Kneeling - Rarely Crouching - Rarely Reaching - Rarely Handling - Rarely Grasping - Rarely Feeling - Rarely Talking - Constantly Hearing - Constantly Repetitive Motions - Occasionally Eye/Hand/Foot Coordination - Rarely Working Conditions Noise - Occasionally Thank you for your interest in Albany Medical Center! They are a part of the leadership team within the Logistics Center, helping to oversee all major functions within, maintain mastery-level understanding and performance of core job duties related to throughput and capacity command, serving as a real-time escalation point for the team, a trainer and expert resource for staff.
30+ days ago

Albany, NY
$104,306–$166,890 / year
li>Mastery-level understanding and performance of core functions of the Logistics Center including but not limited to capacity command, bed management, transfer, consult, and tele-consult facilitation, direct admission coordination, and decedent management.
This role may require access to information considered sensitive to Albany Med Health System, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes.
30+ days ago

Latham, NY
Reporting to the Outbound Operations Manager, this role is responsible for designing efficient and consistent methods for the outbound team(s) to follow, ensuring freight is properly pulled, sorted, packed and loaded in a safe, high quality and timely manner. Environment: Position operates in a warehouse setting with continuous exposure to industrial noise (e.g., forklifts, conveyors, machinery, and loading activities), bright overhead lighting, and varying temperatures due to limited climate control.
30+ days ago

NY
$26–$43.34 / hour
Directs the daily workflow of an assigned unit of between 10-15 employees (or with slightly fewer employees but covering diverse disciplines and/or complex functions) and exercises supervisory authority over staff responsible for executing a specific component of the work of the unit.
Supervisory/Managerial Responsibilities:
Education and Experience Required:
Combined minimum of 5 years' higher education and/or relevant work experience, inclusive of a minimum of 2 years' work leadership experience.
30+ days ago

New
Johnson City, New York
United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York’s Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. Enjoy four-season recreation, affordable living, top-rated schools, minor league sports, craft brews, a close-knit community, and more, all within reach of the Finger Lakes, the Catskills, and major Northeast cities.
3 days ago

New York, New York
Additionally, the role involves conducting physical workplace inspections, which necessitate the ability to sit, stand, and walk over varying distances and durations. The salary of the finalist selected for this role will be set based on various factors, including but not limited to organizational budgets, qualifications, experience, education, licenses, specialty, and training.
30+ days ago

New
Queens, NY
p>https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf. We are looking for someone who has great attention to detail, knowledge and understanding of the role technology plays in our industry; who is obsessed with solving problems and thrives in a fast-paced environment; who is confident and comfortable speaking with leadership and who desires to learn quickly and grow their career.
1 day ago

Purchase, NY
Become part of Restaurant Associates, the industry's leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Abides by all Company policies and procedures including but not limited to: The use of a medium weight cut gloves when handling or using knives, peelers, choppers, mandolins or cleaning a slicer.
28 days ago

Medical Hill
In this role, you will assist residents with daily nursing care and support services in accordance with individualized care plans and under the direction of the nursing team.
If you are passionate about making a difference and enjoy working in a supportive healthcare environment, we would love to hear from you.
30+ days ago

Hicksville, NY
Manage and complete with accuracy administrative paperwork such as tracking processing time for applicants, reconciliation paperwork of biometrics captured, assisting in maintaining a visitor control log for non-applicants entering the facility, signing off on facility checks and other administrative duties as needed. Ensure all who enter the ASC are approved applicants and visitors while providing both interior and exterior crowd control and assisting the staff in enforcing the rules and policies of the ASCs.
19 days ago

Bronx, NY
Manage and complete with accuracy administrative paperwork such as tracking processing time for applicants, reconciliation paperwork of biometrics captured, assisting in maintaining a visitor control log for non-applicants entering the facility, signing off on facility checks and other administrative duties as needed. In accordance with the Health and Welfare provisions of the SCA, and in addition to your base hourly rate, you may be eligible to receive an additional health and welfare payment for each hour you work to ensure compliance with the minimums set forth by the act.
30+ days ago

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Call Center Supervisor Jobs in New York

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Bilingual French Contact Center Agent I United Nations Federal Credit Union

Late Night RN Hospice Triage Manager - Bronx NY (M – F 5 pm to 1 am) Jobot

Shuttle Supervisor ABM Industries

Supervisor - Call Center MMC Group

Call Center Supervisor Conduent Inc

Supervisor, Member Service Center (Call Center) Broadview Federal Credit Union

Call Center Quality Assurance Specialist 1 New York State Thruway Authority

Radiology Scheduler Call Center UnitedHealth Group Inc

Call Center Representative III University of Rochester

Call Center Representative - Pr Centerlight Management Services

Call Center Specialist - Ic Centerlight Management Services

Customer Service/ Call Center Representative DARCARS Automotive Group

Patient Services Representative (Russian Speaking) - Call Center - Sheepshead Bay, NY External

Call Center Representative II - Loction - Rochester Tech Park, Gates NY University of Rochester

Call Center Representative II University of Rochester

Call Center Representative University of Rochester

Call Center Representative - Corporate Woods University of Rochester

Call Center Representative-2 University of Rochester

Provider Relations - Call Center Associate Conduent Inc

Medical Assistant - Call Center Tiburcio Vasquez Health Center Inc

Call Center Quality Assurance Specialist 1 (Spanish Language) New York State Thruway Authority

Call Center Quality Assurance Specialist 1 (NYHELPS) New York State Thruway Authority

Patient Services Representative (Russian Speaking) - Call Center - Sheepshead Bay, NY Vanguard Dermatology

Supervisor Employee Service Center Madison Square Garden Sports Corp

Senior Administrative Support Coordinator - Call Center Northwell Health Inc

Contact Center Supervisor Northwest Bank

Supervisor Transfer Center Montefiore Medical Center

Contact Center Supervisor Northwest Savings Bank

Supervisor Contact Center Teachers Federal Credit Union

SHIFT SUPERVISOR (ON CALL) Compass Group North America

Secretary I Intake/Scheduler (FGP) - Brooklyn - Call Center New York University School of Medicine

Food Service Supervisor - Albany Medical Center Staffing Center Aramark

Center Operations Supervisor CVS Health Corp

Per Diem Shift Supervisor, The Gathering Place Drop-In Center Camba

Supervisor - Client Relations Center Hermes International SA

Patient Access Center Supervisor - FT - Days - PAC South Broward Hospital District

Logistics Center Operations Supervisor - Night Shift Albany Medical Center

Logistics Center Operations Supervisor Albany Medical Center

Distribution Center Outbound Operations Supervisor Genuine Parts Co

Contact Center Digital Supervisor M&T Bank Corp

Supervisor, Sterile Processing - Wilson Medical Center NY United Health Services

CBC Supervisor | Comparative Bioscience Center Rockefeller University

Contact Center Supervisor (Safe Act) M&T Bank Corp

IT SUPERVISOR- US Open at Billie Jean King National Tennis Center Compass Group North America

COOK (ON CALL) Compass Group North America

CNA - Part Time/ On Call PACS Group Inc

Biometric (Fingerprinting) Technician - On Call Amentum Services Inc

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