Go-to-Market - New York, NY, USA SpeechifyGo-to-Market - New York, NY, USANew York, NY$105,000–$140,000 / yearOver 50 million people use Speechify's text-to-speech products to turn whatever they're reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.
NewGo-to-Market - Buffalo, NY, USA SpeechifyGo-to-Market - Buffalo, NY, USABuffalo, NY$105,000–$140,000 / yearOver 50 million people use Speechify's text-to-speech products to turn whatever they're reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.
Go-to-Market - Ithaca, NY, USA SpeechifyGo-to-Market - Ithaca, NY, USAIthaca, NY$105,000–$140,000 / yearOver 50 million people use Speechify's text-to-speech products to turn whatever they're reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.
Go-to-Market SpeechifyGo-to-MarketNew York, NY$105,000–$140,000 / yearOver 50 million people use Speechify's text-to-speech products to turn whatever they're reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.
Senior Product Engineer (Backend) - NYC SequenceSenior Product Engineer (Backend) - NYCNew York, New YorkFounded by repeat entrepreneurs, we hit 10x ARR growth last year and just closed a $20M Series A led by 645 Ventures, alongside a16z and exceptional founders and CFOs from companies like Decagon, Klaviyo and Wise. We’re building revenue-critical infrastructure and currently rearchitecting our billing pipeline for an order of magnitude more throughput - rethinking storage strategies, horizontal scalability, and how we’ll handle 10x load without 10x cost.
Product Engineer - NYC SequenceProduct Engineer - NYCNew York, New YorkFounded by repeat entrepreneurs, we hit 10x ARR growth last year and just closed a $20M Series A led by 645 Ventures, alongside a16z and exceptional founders and CFOs from companies like Decagon, Klaviyo and Wise. We’re building revenue-critical infrastructure and currently rearchitecting our billing pipeline for an order of magnitude more throughput - rethinking storage strategies, horizontal scalability, and how we’ll handle 10x load without 10x cost.
NewForward Deployed Engineer - AI Solutions Engineering Aircall.ioForward Deployed Engineer - AI Solutions EngineeringNew YorkThis is a hybrid, revenue driving role across Solutions Engineering, Software Engineering, Consulting, Professional Services, and Product Ownership What you'll do: Lead customer discovery and design sessions to map business processes, identify automation opportunities, and define solution architecture. Design, build, and deploy integrations using low/no-code platforms (Zapier, Make, n8n, Workato) and CRM automation tools (HubSpot Workflows, Salesforce Flow) with API connectors.
NewMid-Level Site Reliability Engineer Instalily.AiMid-Level Site Reliability EngineerNew YorkInstalily, a cutting-edge AI startup, is seeking a curious and highly skilled Site Reliability Engineer to help build the Internal Developer Platform (IDP) that powers our AI agent platform. Help design and stand up our Kubernetes platform; operate clusters and workloads as services migrate, focusing on networking, autoscaling, RBAC, and reliability.
Lead AI Engineer Keybank National AssociationLead AI EngineerAlbany, NYRemote$96,000–$181,000 / yearKeyBank is seeking a Lead AI Engineer to design, build, and modernize AI-powered conversational experiences, IVR platforms, and Voice Bot solutions within the Contact Center Technology organization. The Lead AI Engineer partners closely with product, platform, voice, and operations teams to deliver secure, scalable, and highly reliable conversational AI solutions on Google Cloud Platform (GCP).
Genesys Cloud Engineer EmblemHealth IncGenesys Cloud EngineerNew York, NY$77,760–$149,040 / yearParticipate in the planning, design, implementation, maintenance, monitoring, and support of all aspects of the Telecommunications Architecture across the enterprise, this includes all multichannel communications. Act as technical interface between the business and various IT teams to develop business solutions delivered via the Genesys contact center application utilizing the EmblemHealth data ecosystem to fulfill customer requests.
Customer Engagement Advocate Carrier Enterprise LLCCustomer Engagement AdvocateEast Syracuse, NYIntroduction: Carrier Enterprise (CE) is a national distributor of residential and light commercial Heating, Ventilation and Air Conditioning (HVAC) products, parts and supplies through licensed HVAC/R dealers and contractors. CE offers customers a wide range of HVAC/R product lines, competitive pricing, best in class customer service and valuable, timesaving services that positions CE as an industry leader.
Pharmacy Technician Specialist I - Medication History - Grafton Advocate Health and Hospitals CorporationPharmacy Technician Specialist I - Medication History - GraftonPort Washington, Washington$24.10–$36.15 / hourHeadquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care.
NewGo-To-Market Engineer Instalily.AiGo-To-Market EngineerNew YorkHeadquartered in New York, with offices in San Francisco, London, and Toronto, InstaLILY serves leading companies across construction, industrial distribution, logistics, healthcare, and other operationally intensive industries. That work begins with Lily , the world's first AI Forward Deployed Engineer, which learns how a business works, builds the software it needs, and goes live in days.
Director of Product Marketing, Agentic AI CoreWeave IncDirector of Product Marketing, Agentic AINew York, NY$198,000–$264,000 / yearTo conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. Build compelling narratives around CoreWeave''s core differentiation for agentic workloads: high-throughput multi-model inference, low-latency serving, persistent storage for long-horizon tasks, and network fabric optimized for agent pipelines.
Spanish Bilingual Inbound Customer Service Representative- Remote PSCU IncorporatedSpanish Bilingual Inbound Customer Service Representative- RemoteNYRemote$15–$18.03 / yearHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services.
Manager of Support Technology & AI Antech Diagnostics IncManager of Support Technology & AINew York, NY$99,000–$124,100 / yearOur products and services span 90+ reference laboratories around the globe; in-house diagnostic laboratory instruments and consumables, including rapid assay diagnostic products and digital cytology services; local and cloud-based data services; practice information management software and related software and support; veterinary imaging and technology; veterinary professional education and training; and board-certified specialist support services. Directly support the configuration and ongoing evolution of team-specific contact routing, queues, skills, reporting, feedback mechanisms, and performance management tools to ensure the platform effectively meets the operational needs of all Customer Support teams on the CXone platform.
Sr. Backend Engineer Sunbit IncSr. Backend EngineerNew York, NY$160,000–$190,000 / yearSunbit is recognized as one of the fastest-growing and most admired fintech companies, earning honors from Inc. 5000 (four consecutive years), Forbes Fintech 50, Deloitte Technology Fast 500, Financial Times, and FinTech Breakthrough for its innovation and impact. The Role: We are looking for a Sr Backend Engineer to join our team responsible for designing, building, and maintaining the core platform that supports our call center operations, including the agent desktop that powers day-to-day customer interactions.
Senior Vice President, Product Management- Sprinklr Service Sprinklr IncSenior Vice President, Product Management- Sprinklr ServiceNew York City, NY$285,000–$475,000 / yearSprinklr's unified platform provides powerful solutions for every customer-facing team - spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management - enabling enterprises to unify data, break down silos, and act on real-time insights. This role combines strategic thought leadership, operational excellence, and end-to-end product ownership across a comprehensive portfolio spanning CCaaS, Telephony, Workforce Management, Community, AI Agent Copilot, Contact Center Intelligence, and AI Agents.
Product Owner, FA Desktop AI Experience, Executive Director Morgan StanleyProduct Owner, FA Desktop AI Experience, Executive DirectorPurchase, NY$150,000–$250,000 / yearWM Platforms consists of ten sub-teams including: Field Experience & Platforms, Digital Client Experience & Platforms, Workplace Platforms, Automation & Workflow, Digital Trading & Investing, Generative AI, UX Design & Research, Strategy & Execution, WM Platforms Risk, and the Chief Operating Office. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries.
Product Marketing Specialist Sprinklr IncProduct Marketing SpecialistNY$121,000–$201,000 / yearThis is a high-impact individual contributor role that requires a strong AI background, familiarity with innovation across leading AI model companies and the implications for the app layer, sharp strategic thinking, and the ability to collaborate effectively with the Principal Product Marketing Managers leading the Service, Marketing, and VoC product lines. Sprinklr's unified platform provides powerful solutions for every customer-facing team - spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management - enabling enterprises to unify data, break down silos, and act on real-time insights.
Technical Lead KeyCorpTechnical LeadAlbany, NYRemote$96,000–$181,000 / yearKeyBank is seeking a Lead AI Engineer to design, build, and modernize AI-powered conversational experiences, IVR platforms, and Voice Bot solutions within the Contact Center Technology organization. The Lead AI Engineer partners closely with product, platform, voice, and operations teams to deliver secure, scalable, and highly reliable conversational AI solutions on Google Cloud Platform (GCP).
Forward Deployed Consultant / Senior Consultant (Agentforce Operations) Salesforce.com, Inc.Forward Deployed Consultant / Senior Consultant (Agentforce Operations)New York, NY$99,400–$186,300 / yearThis role is responsible for designing, implementing, and optimizing automated business process solutions ("Blueprints") using Agentforce platform capabilities - while also owning the roadmap and feature lifecycle for scalable process solutions that drive measurable customer value. You will partner closely with customer-facing teams, AI agents, engineering, and design to transform manual, fragmented workflows into automated solutions.
Solutions Product Manager Salesforce IncSolutions Product ManagerNew York, NY$148,500–$223,900 / yearThis role is hands-on and execution-focused, partnering closely with customer-facing teams and AI agents to transform manual processes into automated workflows. The Solutions Product Manager is responsible for designing, implementing, and optimizing automated business process solutions ("Blueprints") using the platform's existing capabilities.
Solutions Product Manager - Agentforce Operations For Financial Services Salesforce.com, Inc.Solutions Product Manager - Agentforce Operations For Financial ServicesNew York, NY$148,500–$223,900 / yearThis role is hands-on and execution-focused, partnering closely with customer-facing teams and AI agents to transform manual processes into automated workflows. The Solutions Product Manager is responsible for designing, implementing, and optimizing automated business process solutions ("Blueprints") using the platform's existing capabilities.
["Representative II, Customer Care Order Placement","Representative II, Customer Care Order Placement"] Cardinal Health["Representative II, Customer Care Order Placement","Representative II, Customer Care Order Placement"]Albany$15.75–$18.50 / hourCustomer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution. Ultimately, qualified candidates, will be responsible for providing customer assistance, including, but not limited to, order placement, product information, order status, order discrepancies, and customer complaints for approximately ~60-80 incoming calls per day.
Remote Transaction Processing Associate IV Conduent IncRemote Transaction Processing Associate IVNYRemoteIdentifying and mitigating risks related to project profits, including fraud prevention through the review of alerts, reports, and investigations into new account, ACH, wire, and debit fraud. Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them.
AI Principal Architect Anaplan IncAI Principal ArchitectNew York City, NY$221,000–$229,000 / yearYou will mentor engineers, guide architectural decisions, serve as the primary technical escalation point, and contribute a forward-looking perspective to the 2-3 year AI technology roadmap - without necessarily holding formal management authority over all contributors. Deep hands-on expertise across the AI/ML stack: LLMs, retrieval-augmented generation (RAG), agent frameworks, or MLOps pipelines - with experience in enterprise or workforce deployment contexts.
Performance Analytics Specialist - Remote(US/Canada) Sonova Holding AGPerformance Analytics Specialist - Remote(US/Canada)NYRemote$80,000–$100,000 / yearThis role works closely with Operations, Quality Assurance, Training, Workforce Management, Marketing, BPO Partners, and Leadership to develop reporting, analyze trends, identify opportunities, and support strategic decision-making. The Performance Analytics Specialist is responsible for delivering actionable data insights that drive operational performance, patient access, scheduling conversion, workforce optimization, quality improvement, and revenue growth across AudioNovas North America Call Center operations.
Pharmacist US Department of Health and Human ServicesPharmacistManlius, NY$127,590–$175,945 / yearQualifying professional pharmacy experience may involve, but is not limited to: Dispensing medications prescribed by physicians and other health practitioners and providing information to health practitioners and patients about proper usage of medications and side effects; Evaluating medication use patterns and outcomes for patients in hospitals or managed care organizations; Performing administrative, consultative, or staff advisory work for a medical facilitys pharmacy program; Planning, monitoring and evaluating medication programs or regimens; Establishing medication-handling procedures for the storage and preservation of medications; Researching medical literature and/or clinical medication information to provide accurate responses to inquiries; and/or. Basic Requirements for the GS-12 (or equivalent) Grade Level: In addition to the requirements for the GS-11 (or equivalent) level AND your resume must demonstrate at least one (1) year of specialized experience equivalent to the GS-11 grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Conducts hospital authorized outpatient pharmacy clinics for examination, diagnosis and treatment of specialized patients.
Founding Sales Lead - US Market VoccaFounding Sales Lead - US MarketNew York City, New YorkYou are a great fit if you: Have 5+ years of B2B SaaS sales experience with strong full-cycle closing, plus some experience leading, mentoring, or building a team (leadership experience is a strong plus — not a hard requirement if the ambition and track record are there). It is a strong plus if you: Have sold into and built teams selling to healthcare provider organizations (multi-site groups, MSOs, DSOs, health systems) or adjacent health tech.
NewSr. Backend Engineer SunbitSr. Backend EngineerNew York City, NY$160,000–$190,000 / yearSunbit is recognized as one of the fastest-growing and most admired fintech companies, earning honors from Inc. 5000 (four consecutive years), Forbes Fintech 50, Deloitte Technology Fast 500, Financial Times, and FinTech Breakthrough for its innovation and impact. We are looking for a Sr Backend Engineer to join our team responsible for designing, building, and maintaining the core platform that supports our call center operations, including the agent desktop that powers day-to-day customer interactions.
MAP Sales Representative II - NYS Life, Accident and Health License Required Metroplus Health Plan IncMAP Sales Representative II - NYS Life, Accident and Health License RequiredNew York, NYRoutinely travel within Plan's service are to establish and sustain beneficial relationships with the Home Care Providers, Caregivers, medical specialist (Occupational/ Physical/Speech/Rehabilitation Therapist), Home Health Aides, Mental Health and Substance Abuse Providers, social workers, discharge planners and other providers that work with Medicaid Advantage Plus patients. Routinely travel within Plan's service are to ensure that promotional activities are conducted to promote the MetroPlusHealth MAP (i.e., placement of signage and brochures in patient waiting areas, conduct outreach calls, participate in events/health fairs and workshops attended by consumers, caregivers, and providers) including evening and weekend hours.
Director, Customer Service New York Racing AssociationDirector, Customer ServiceOzone Park, New YorkResponsible for managing non-technical customer service activities such as delivering in-person customer service, operating customer service desks, and providing general customer support. Preferred Skills: Process Improvement, Budgeting, Quality Assurance, Business Metrics, Forecasting, Billing, Conflict Resolution, Negotiation, Workflow Management.
Operations Lead SuperDialOperations LeadNew York, New YorkYou’ll work closely with Sales, Customer Success, Product, Engineering, Quality, and Agent Operations to ensure trials are clearly scoped, operationally sound, measured accurately, and translated into insights that help customers and internal teams make confident decisions. Ensure customer context, trial learnings, scripts, workflow nuances, quality issues, and operational decisions are clearly handed off to the deployment operator or steady-state owner.
["AI Deployment Lead","AI Deployment Lead"] SuperDial["AI Deployment Lead","AI Deployment Lead"]New York$165,000–$195,000 / yearYou'll work closely with Sales, Customer Success, Product, Engineering, Quality, and Agent Operations to ensure trials are clearly scoped, operationally sound, measured accurately, and translated into insights that help customers and internal teams make confident decisions. Ensure customer context, trial learnings, scripts, workflow nuances, quality issues, and operational decisions are clearly handed off to the deployment operator or steady-state owner.
AI Deployment Lead SuperDialAI Deployment LeadNew York, New YorkYou’ll work closely with Sales, Customer Success, Product, Engineering, Quality, and Agent Operations to ensure trials are clearly scoped, operationally sound, measured accurately, and translated into insights that help customers and internal teams make confident decisions. Ensure customer context, trial learnings, scripts, workflow nuances, quality issues, and operational decisions are clearly handed off to the deployment operator or steady-state owner.
Senior Sales Operations Manager Outreach CorpSenior Sales Operations ManagerNY$110,000–$135,000 / yearOur Revenue Operations organization is AI-first: we design, launch, and scale AI agents and agentic workflows to drive our GTM motion, and this role sits at the center of that transformation, partnering with SDR leadership to identify where AI can improve pipeline generation, outreach efficiency, and rep productivity. We work closely with Sales Leadership, Marketing, Customer Success, Finance, Business Intelligence, and cross-functional operations partners to design and optimize the processes, tools, and insights that help our customer-facing teams perform at their best.
Senior Product Engineer (Frontend) - NYC SequenceSenior Product Engineer (Frontend) - NYCNew York, New YorkFounded by repeat entrepreneurs, we hit 10x ARR growth last year and just closed a $20M Series A led by 645 Ventures, alongside a16z and exceptional founders and CFOs from companies like Decagon, Klaviyo and Wise. You'll build the interfaces that bring the right people in at the right time, with the right context: approval chains that flex to each company's rules, escalation flows that surface what matters, and dashboards that make complex workflows legible at a glance.
Sales Representivie/ Fronter Platinum Health Solutions LLCSales Representivie/ FronterMelville, NYFull timeIn this role, you will engage with inbound and outbound leads, identify their level of interest, and qualify individuals who are genuinely seeking health insurance coverage. We are seeking a motivated and personable Sales Representative (Fronter) to serve as the first point of contact for prospective health insurance clients.
Marketing Relationship Representative 1-Tom-Plumber rolling deepMarketing Relationship RepresentativeIslandia, New YorkWe handle water, fire, mold, sewage, hazardous materials, contents, and related property damage mitigation for mostly residential and light commercial clients – we provide solutions for properties that have experienced unplanned, sudden, and accidental property damage. the one who follows through, remembers names, answers calls, and makes people feel taken care of — but you’re sick of fake networking, empty promises, being treated like a number, and has a team that doesn’t follow through, keep reading.
Llmops Engineer BSE GlobalLlmops EngineerBrooklyn, NY$130,000–$150,000 / yearWorking primarily within AWS and Amazon Bedrock, the LLMOps Engineer builds the production environment required to reliably operate AI systems that support ticketing operations, venue analytics, digital fan engagement, partnerships workflows, and internal engineering tools. This role builds and operates the infrastructure that powers the company's AI platform, including deployment pipelines, evaluation systems, observability tooling, and infrastructure for agent-based workflows.
AI Embedded Business Automation Engineer HinesAI Embedded Business Automation EngineerNew York City, New York$130,000–$175,900 / yearThis role will work directly with the business teams to understand how work happens today, pinpoint manual handoffs, rework, delays, and exception-heavy processes, and then design, prototype, and deliver technical solutions that make day-to-day work faster, smarter, and more scalable. Experience using AI-assisted development tools and building tool-using workflows or custom agents that leverage MCP or similar agent integration patterns and connect securely to enterprise systems, APIs, data sources, and business applications.
Oracle Tech Cloud Senior Consultant Deloitte Touche Tohmatsu LtdOracle Tech Cloud Senior ConsultantNew York, NY$110,700–$218,300 / yearThe wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. 1+ year of experience working with commercial cloud platforms such as Oracle Cloud Infrastructure (OCI), Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP).
AI Deployment Strategist, Solutions Engineer Talkdesk IncAI Deployment Strategist, Solutions EngineerNY$165,000–$207,000 / yearIt is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, diversity, and genuine acceptance. Your mission will be to act as a trusted consultant and AI thought leader for our most strategic customers, understand their business from first principles, and deploy cutting-edge AI agents that deliver undeniable value.
VP, Support All Inspire Health IncVP, SupportNew York, NY$245,000–$290,000 / yearBe the thought leader on leveraging AI in the next evolution of contact center operations, including agentic-AI, to automate customer service, enhance agent productivity, analyze interactions in real-time, while increasing the overall efficacy, accuracy, and efficiency of all contact center workflows and systems. That means getting ahead of issues before they surface, driving solutions to our products to mitigate customer concerns, scaling operations for new and complex environments, and bringing a strategic perspective to a function that touches all aspects of the company.
Principal Cloud Engineer- GCP Platform Technical Lead CVS Health CorpPrincipal Cloud Engineer- GCP Platform Technical LeadNew York, NY$144,200–$288,400 / yearDesign and engineer enterprise-grade GCP networking, including Shared VPC, NCC hub-and-spoke architectures, VPC Service Controls, Private Service Connect, Cloud NAT, and hybrid connectivity using Cloud Interconnect and HA VPN. You bring deep engineering expertise, strong architectural judgment, and a platform-owner mindset to design, build, and operate a secure, scalable, and production-grade GCP landing zone in highly regulated environments.
Director, Ancillary Sales & Marketing Representative with Companion Life - Onsite Columbia, South Carolina BlueCross BlueShield of South CarolinaDirector, Ancillary Sales & Marketing Representative with Companion Life - Onsite Columbia, South CarolinaColumbia, KansasWe are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company. Manages all aspects of marketing, sales, renewal, and servicing of Companion Life's products from a field office environment, without benefit of on-site marketing support staff.
Client Solutions Manager Parloa GmbHClient Solutions ManagerNew York, NY$172,000–$196,000 / yearYou''ll operate at the intersection of enterprise sales and delivery, partnering with Account Executives, Solutions Engineers, Partner Managers, and Professional Services leadership to design engagements that drive real, measurable outcomes: deflection improvements, containment rates, customer satisfaction lifts, and agent operations at scale. That includes working closely with our Partner Delivery Success team to match the right implementation partner to the right opportunity at the right moment, whether that means a global SI for a complex, multi-market rollout or a boutique specialist for a focused deployment - always in service of the customer outcome.
Retail Support Specialist DSI SystemsRetail Support SpecialistOceanside, NYIn this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience.
LLMOps Engineer BSE FamilyLLMOps EngineerBrooklyn, NY$130,000–$150,000 / yearWorking primarily within AWS and Amazon Bedrock, the LLMOps Engineer builds the production environment required to reliably operate AI systems that support ticketing operations, venue analytics, digital fan engagement, partnerships workflows, and internal engineering tools. This role builds and operates the infrastructure that powers the company's AI platform, including deployment pipelines, evaluation systems, observability tooling, and infrastructure for agent-based workflows.