NewCall Center Representative TriSourceCall Center RepresentativeRockville, MD$25–$30 / hourContractorFull timeHandle inbound and outbound calls with professionalism, clarity, and a customer-centric approach to address client inquiries regarding banking services, financial products, and account status. In this role, you will serve as the primary point of contact for clients, providing exceptional customer service while managing inquiries related to banking, financial products, and account information.
NewData Center Operations & Security Lead (TS/SCI w/ Poly) JobotData Center Operations & Security Lead (TS/SCI w/ Poly)Washington, DC$190,000–$235,000 / yearA mission-focused engineering organization supporting classified U.S. Government programs is seeking an experienced Data Center Operations & Security Lead to oversee secure infrastructure environments within a high-availability facility. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewTier 1 Help Desk Lead NuAxis InnovationsTier 1 Help Desk LeadWashington DC, DCThe successful candidate will focus on workforce management, employee development, quality assurance, first-call resolution, and operational efficiency while serving as the primary escalation point for Tier 1 support issues. Review escalated incidents to ensure Tier 1 troubleshooting procedures and scripts were properly followed before transfer to Tier 2. Coordinate response during service disruptions and major incidents affecting end users.
NewLead Software Engineer OneMain FinancialLead Software EngineerBaltimore, MD$96,000–$115,200 / yearThe ideal candidate will have in-depth experience with Workforce Management (WFM), Customer Relationship Management (CRM) systems, call recording solutions, dialers, reporting tools, API integrations, and a strong hands-on working knowledge of NiceCX systems. Data modeling experience to design, develop, and maintain GraphQL APIs and Data Solutions using RDBMS like Aurora, Postgres, and in-memory data stores like Amazon Memory DB and Redis, ensuring optimal performance, data integrity, availability and scalability.
NewGENAI CCAS Application Developer System OneGENAI CCAS Application DeveloperWashington, DCRemote$56.23 / hourBachelor’s degree in Computer Science, Engineering, or related field and 2–4 years of relevant experience; or a Master’s with 2+ years of software development with Python, including building and troubleshooting AWS Lambda functions. The developer will create intelligent customer service experiences by integrating conversational AI, agent assist tools, analytics, and Retrieval-Augmented Generation (RAG) capabilities.
Support Call Center Agent Software Guidance & AssistanceSupport Call Center AgentRockville, MD$20–$22 / hourIntakes calls, researches, resolves, and documents issues Provides excellent internal/external customer service in various and distinct areas of registration responsibility. Responsibilities : Interfaces with industry members, regulatory users, peers, management and others regarding potential business and technical issues related to the firm Support Center systems.
Support Call Center Agent SGA Inc.Support Call Center AgentRockville, MD$20–$22 / hourIntakes calls, researches, resolves, and documents issues Provides excellent internal/external customer service in various and distinct areas of registration responsibility. Responsibilities : Interfaces with industry members, regulatory users, peers, management and others regarding potential business and technical issues related to the firm Support Center systems.
Call Center Agent Zimmerman Associates IncCall Center AgentBethesda, MDFamiliarity with DOD, Federal, State, non-profit healthcare systems and other related organizations, to include, DoD Tri-Service Military Healthcare Systems, TRICARE purchased care system, Medicare, Medicaid, VA, Public Health Department, and Regional and local support services. Zimmerman Associates, Inc. (ZAI) is currently seeking to hire Call Center Agents to support its contract with the Integrated Referral Management and Appointing Center (IRMAC), the National Capital Regions' premier coordinating authority for appointing and referral management.
Customer Service Call Center Agent VECRA IncCustomer Service Call Center AgentLanham, MDRemoteAgents will assist Maryland residents with healthcare benefits, handling an average of 30-35 inbound calls per day (with higher call volume during open enrollment). Company Overview VECRA, Inc. is a service-disabled veteran-owned, woman-owned, and minority business enterprise (SDVOSB, WOSB, MBE) consulting firm.
Call Center Agents (Bethesda,Md) Ivyhill Technologies LLCCall Center Agents (Bethesda,Md)Bethesda, MDBe familiarity with DOD, Federal, State, non-profit healthcare systems and other related organizations, to include, DoD Tri-Service Military Healthcare Systems, TRICARE purchased care system, Medicare, Medicaid, VA, Public Health Department, and Regional and local support services. Call Center Agents will be responsible for coordinating healthcare appointments for primary care and specialty care medical services via incoming and outgoing phone calls for (13) Military Treatment Facilities within the National Capital Region.
NewSenior Call Center Agent Window Nation, Inc.Senior Call Center AgentFulton, MDWindow Nation is searching for a Fulltime Senior Call Center Agent to ensure the best quality experience for every customer that wants to begin their purchasing journey. Answers questions, provides feedback, and actively supports other Agents by assisting in Home Ownership Chat, Assistance Chat, emails, etc.
Call Center Agent Sparkbit 360Call Center AgentWashington, WashingtonThe ideal candidate will be adept at understanding customer needs, resolving inquiries promptly, and providing exceptional support to enhance the overall customer experience. In this role, you will serve as the primary point of contact for our valued customers, handling inbound and outbound calls with professionalism and efficiency.
Call Center Agent ConsultNetCall Center AgentRockville, MDFor over 25 years, we have connected thousands of consultants with meaningful roles through a personal, communication-driven approach, partnering with a diverse client base to build high-performing teams and create lasting impact. We are seeking customer-focused professionals to join a high-volume Support Center responsible for assisting investors, registered representatives, and other financial industry professionals.
NewSupport Call Center Agent MedixSupport Call Center AgentRockville, MDResponsibilities : Interfaces with industry members, regulatory users, peers, management and others regarding potential business and technical issues related to the firm Support Center systems. Intakes calls, researches, resolves, and documents issues Provides excellent internal/external customer service in various and distinct areas of registration responsibility.
Medical Call Center Representative MedVanta CareersMedical Call Center RepresentativeBethesda, MarylandThrough a combination of innovative technology, clinical expertise, data-driven insights, and care navigation services, MedVanta delivers solutions that support prevention, performance, treatment, recovery, and long-term musculoskeletal health. MedVanta is the nation's largest physician-owned musculoskeletal (MSK) platform, dedicated to helping individuals prevent injuries, improve movement, recover from musculoskeletal conditions, and access high-quality MSK care.
On-Site Call Center Supervisor Leidos Holdings IncOn-Site Call Center SupervisorWashington, DC$82,550–$149,225 / yearThis program provides a broad array of information, resources, education, referrals, and counseling to about 4.7 million participants which includes military service members, their families, and eligible civilians at locations worldwide. Monitor live calls and chats to ensure professional, high-quality interactions, appropriate warm hand-offs, accurate referrals, and proper delivery of information and resources.
NewBehavioral Health Call Center Supervisor (Hybrid) LeidosBehavioral Health Call Center Supervisor (Hybrid)Washington DC, District of ColumbiaJuly 9, 2026 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. This program provides a broad array of information, resources, education, referrals, and counseling to about 4.7 million participants, including military service members, their families, and eligible civilians, at locations worldwide.
NewLimited Service Call Center Supervisor MaximusLimited Service Call Center SupervisorAberdeen, MDFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com .
Contact Center Agent La Clinica Del PuebloContact Center AgentHyattsville, MDSynopsis: The Call Center Agent serves as the first point of contact for patients and plays a critical role in delivering an exceptional patient experience across all communication channels, including phone, patient portal, text, chat, and other digital platforms. This role supports the FQHC mission by ensuring timely access to care, resolving patient inquiries efficiently, and promoting patient-centered, equitable, and culturally responsive service.
Support Center Agent HireTalentSupport Center AgentRockville, MDJob Description Interfaces with industry members, regulatory users, peers, management, and others regarding potential business and technical issues related to the client Support Center systems. Confers with senior client Support Center staff and subject matter experts for guidance on complex issues as appropriate.
Contact Center Agent Pella Mid-AtlanticContact Center AgentBeltsville, MDThe Contact Center Agent will make outbound sales calls, answer, and respond to inbound calls and internet inquiries, providing product knowledge and setting appointments. Pella Mid-Atlantic plays a critical role in the sales, installation, scheduling, and servicing of our products in your homes, projects, and buildings, and it is an honor.
Call Center Representative Prism Vision GroupCall Center RepresentativeHavre De Grace, Maryland$18–$33.08 / hourExcellent interpersonal skills and ability to work effectively with physicians, co-workers, other departments and patients of all ages, and from across a broad range of cultural and social economic backgrounds. The Call Center Representative's responsibility is to handle inbound and/or outbound calls, provide exceptional customer service, and resolve inquiries efficiently.
Call Center Representative (hybrid) Kennedy ServicesCall Center Representative (hybrid)Hunt Valley, Maryland$16 / hourCSRs will be responsible for helping customers by providing product and service information and resolving technical issues. The essential position is onsite in Hunt Valley and will transition to REMOTE after completing a brief on-site training.
NewCustomer Service / Call Center Representative DARCARS Automotive GroupCustomer Service / Call Center RepresentativeRockville, MDFull timeWe’re looking for Call Center Representative to be the vital link between our service department and our valued customers! Experience in a call center or customer service role (automotive experience is a plus!).
Lead Call Center Representative Advantia Health LLCLead Call Center RepresentativeChevy Chase, MD$23–$24 / hourReiter, Hill & Johnson provides medical and surgical care focused on women's reproductive systems including preventative well woman care, pregnancy and prenatal care, childbirth, screening and treatment of disease, family planning, and menopause. About Reiter, Hill & Johnson: Reiter, Hill & Johnson is a comprehensive obstetrics and gynecology practice with fourteen physicians, four nurse practitioners, a team of excellent sonographers, a large support staff, and the most-up-to-date equipment.
Lead Call Center Representative Advantia HealthLead Call Center RepresentativeChevy Chase, MD$23–$24Reiter, Hill & Johnson provides medical and surgical care focused on women's reproductive systems including preventative well woman care, pregnancy and prenatal care, childbirth, screening and treatment of disease, family planning, and menopause. Reiter, Hill & Johnson is a comprehensive obstetrics and gynecology practice with fourteen physicians, four nurse practitioners, a team of excellent sonographers, a large support staff, and the most-up-to-date equipment.
Call Center Representative Advantia HealthCall Center RepresentativeChevy Chase, MD$19–$23 / hourReiter, Hill & Johnson provides medical and surgical care focused on women's reproductive systems including preventative well woman care, pregnancy and prenatal care, childbirth, screening and treatment of disease, family planning, and menopause. About Reiter, Hill & Johnson: Reiter, Hill & Johnson is a comprehensive obstetrics and gynecology practice with fourteen physicians, four nurse practitioners, a team of excellent sonographers, a large support staff, and the most-up-to-date equipment.
Bilingual Call Center Representative Ascensus LLCBilingual Call Center RepresentativeWashington, DCRemoteService center teams are accountable for servicing Flexible Spending Accounts (FSA), 529 Educational Savings accounts, Qualified Plan Retirement accounts and State Sponsored Retirement Program accounts. Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.
NewRemote Call Center Representative LJ WledingRemote Call Center RepresentativeWashington D.C., DCRemoteKey Responsibilities: - Handle incoming calls from clients and provide exceptional customer service - Listen actively to understand customer needs and provide appropriate solutions - Utilize company resources to answer questions and resolve issues - Maintain accurate and up-to-date customer information in the company database - Follow up with customers to ensure satisfaction and resolve any outstanding issues - Meet and exceed performance metrics, including call quality, average handle time, and customer satisfaction - Collaborate with team members and other departments to ensure a seamless customer experience - Stay up-to-date on company products, services, and procedures to provide accurate information to customers - Adhere to all company policies and procedures, including security protocols, to protect customer information - Continuously seek opportunities for improvement and provide feedback to management Qualifications: - High school diploma or equivalent required; some college coursework preferred - Minimum of 1 year of experience in a call center or customer service role - Excellent communication and interpersonal skills - Ability to multitask and navigate multiple computer systems simultaneously - Strong problem-solving and decision-making abilities - Self-motivated and able to work independently in a remote setting - Availability to work a flexible schedule, including evenings and weekends if needed - Familiarity with financial services and products is a plus If you are a dedicated and customer-focused individual looking for a challenging and rewarding career opportunity, we encourage you to apply for our Remote Call Center Representative position at Ljwleding. , remote Position: Remote Call Center Representative Company Overview: Ljwleding is a leading financial services company based in Washington D.C. Our mission is to provide our clients with innovative financial solutions to help them achieve their goals.
New311 Call Center Representative II - Non-Merit Baltimore County Maryland311 Call Center Representative II - Non-MeritTowson, MD$20.20–$26.69 / hourOur Employee Assistance Program provides confidential and professional assessment and referral assistance for employees and eligible dependents in the household who are experiencing personal problems that may be affecting work performance, job satisfaction, or overall quality of life. Membership in Baltimore County Employees Federal Credit Union offers a full range of savings programs, loans, checking, direct deposit, payroll deduction, savings bonds, and other financial services.
Sales Call Center Representative CVS Health CorpSales Call Center RepresentativeDCRemote$15–$32.31 / hourOur teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Utilize sales skill sets including rapport building, active listening, communication, qualification questioning, overcoming objections, and closing.
Call Center Representative (Baltimore City) Swift StaffingCall Center Representative (Baltimore City)Baltimore, MarylandTrack bus locations in real-time using GPS fleet management systems and radio communication tools to provide accurate arrival updates. The Call Center Representative will be taking calls from parents, faculty and students who take public transportation to get to and from school and tracking routes.
Call Center Representative Swift StaffingCall Center RepresentativeBaltimore, MarylandTrack bus locations in real-time using GPS fleet management systems and radio communication tools to provide accurate arrival updates. The Call Center Representative will be taking calls from parents, faculty and students who take public transportation to get to and from school and tracking routes.
Call Center Representative Home Genius ExteriorsCall Center RepresentativeColumbia, MDOur Inside Sales Reps are the powerhouse behind our marketing department, driving success by connecting with potential clients and setting our sales team up for victory. Why You'll Love It Here: Uncapped earning potential with Weekly Pay: $17.50/hour + bonuses and commissions – the more you hustle, the more you earn!
NewCall Center Representative - Northern Virginia - Hamaker Court Children's National HospitalCall Center Representative - Northern Virginia - Hamaker CourtVA$17.95–$27.49 / hourProvide client support to parent/guardian via phone for any or all of the following: on-line registration help; scheduling, rescheduling and/or canceling of appointments whether by parent/guardian or department; inform patient/parent of any departmental scheduling guidelines associated with appointment; reschedule all appointments related to clinic maintenance cancellation. Please note that it is the policy of Children's National Hospital to ensure a "drug-free" work environment: a workplace free from the illegal use, possession or distribution of controlled substances (as defined in the Controlled Substances Act), or the misuse of legal substances, by all staff (management, employees and contractors).
CALL CENTER REPRESENTATIVE BILINGUAL Whitman-Walker HealthCALL CENTER REPRESENTATIVE BILINGUALWashington, DCThe Client Services Call Center is Whitman-Walker Health's centralized patient interfacing department responsible for assisting patients in the medical, dental, behavioral health, and other areas across the health center with accessing care. Provides patient portal access and directions on activating and using the patient portal, and assists patients in resetting their portal password.
Call Center Representative Addison GroupCall Center RepresentativeRockville, Maryland$23–$25 / hourThis is a high-volume, fast-paced environment where representatives provide detailed support related to benefits, claims, eligibility, and participant inquiries. They are known for a highly process-driven environment focused on delivering an exceptional participant experience through professionalism, accuracy, and empathy.
Call Center Representative - DHA Social Security AdministrationCall Center Representative - DHABaltimore, MD$40,736–$82,007 / yearExamples of specialized experience include: (1) Working with legal or medical records, documents or benefit/financial accounts which involve applying laws, rules or regulations and written established guidelines and procedures (e.g., basic accounting, accounts payable/receivable); OR (2) Experience conducting face to face and/or telephone interviews to obtain/provide information to resolve problems (e.g., collection agency, telemarketing, customer service, sales, etc.). This involves receiving incoming calls through SSAs National 800 number and conducting interviews to determining the nature of the call or provide information on SSA laws, rules and regulations and Medicare Insurance Programs; obtaining information in order to determine eligibility for programs administered by SSA; and using automation tools to access and update information about claims or potential eligibility.
Call Center Representative Advantia Health LLCCall Center RepresentativeChevy Chase, MD$19–$23 / hourReiter Hill & Johnson provides medical and surgical care focused on womens reproductive systems including preventative well woman care pregnancy and prenatal care childbirth screening and treatment of disease family planning and menopause. Demonstrates effective handling of patient situations including upsetdissatisfied customers and works with other teams as needed to efficiently and effectively resolve customer needs.
Call Center Operator Laurel Dental OfficeCall Center OperatorEllicott City, MD$17–$18 / hourWe are professional, agile, innovative and our goal is to deliver quality comprehensive care tailored to specific patient needs with the intent to improve overall health, quality of life, and increase life span through immaculate oral health. The successful candidates will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues and directing calls to the managerial team when necessary.
NewBILINGUAL CALL CENTER REPRESENTATIVE (REVENUE EXAMINER I) (TAXPAYER SERVICES DIVISION) State of MarylandBILINGUAL CALL CENTER REPRESENTATIVE (REVENUE EXAMINER I) (TAXPAYER SERVICES DIVISION)MDThe main purpose of this position is to assist taxpayers by answering and resolving Bilingual (English/Spanish) telephone inquiries, at a beginning level, which come into the Bilingual Call Center of the Business Contact Center (BCC) in the Taxpayer Services Division regarding the various tax types administered by the Comptroller of Maryland. embezzlement, fraud, tax evasion or bribery; any crime of identity theft or impersonation; any crime of assault or battery; and any crime relating to the use or distribution of a controlled dangerous substance other than marijuana, regardless of the age of the offense or the specifications of the position.
NewCALL CENTER REPRESENTATIVE (REVENUE EXAMINER I) (Compliance Division) State of MarylandCALL CENTER REPRESENTATIVE (REVENUE EXAMINER I) (Compliance Division)MDThe incumbent in this entry-level position will be performing tax assessments, collections, investigations or examinations; performing duties independently as a member of an examination or collection team; and providing professional taxpayer service assistance, including the preparation of tax returns, to individuals, businesses and tax professionals within one or more of the specialized fields of revenue protection administered by the Comptroller of Maryland. If you possess a degree obtained outside of the United States, please submit a detailed, course-by-course evaluation report from one of the U.S. equivalence evaluating members identified at http://www.naces.org/members.html .
Call Center Representative US Oncology IncCall Center RepresentativeHavre De Grace, MDCookies are used on this site to assist in continually improving the candidate experience and all the interaction data we store of our visitors is anonymous. Were sorry, but it looks like this job may be no longer available or does not exist.
NewPBX Agent/Front Desk Relief EOS Hospitality LLCPBX Agent/Front Desk ReliefWashington, DCSuccessful candidates will possess the following skills and expertise: 1+ year direct related hotel experience as a call center agent and/or PBX agent is preferred OR 2+ years experience in a high volume call center position with strong customer service/problem solving orientation. Due to the cyclical nature of the hospitality business, associates may be required to work varying schedules to reflect the business needs of the hotel, including evenings, weekends and holidays.
NewPBX Agent/Front Desk Relief EOS Hospitality Hamilton Employee LLCPBX Agent/Front Desk ReliefWashington, DCPart timeSuccessful candidates will possess the following skills and expertise: 1+ year direct related hotel experience as a call center agent and/or PBX agent is preferred OR 2+ years experience in a high volume call center position with strong customer service/problem solving orientation. Due to the cyclical nature of the hospitality business, associates may be required to work varying schedules to reflect the business needs of the hotel, including evenings, weekends and holidays.
Real Estate Investment Representative/Acquisitions Agent RebuiltReal Estate Investment Representative/Acquisitions AgentBaltimore, MarylandRebuilt ( www.rebuilt.com ) is building a truly unique, vertically integrated real estate investment business fueled by unparalleled local market expertise and enabled by advanced technology solutions. Rebuilt is a Private Equity-backed real estate firm that creates win-win opportunities for property sellers seeking a convenient sale process and real estate investors looking for exclusive, high-return properties.
Service Desk Agents – Tier 2, Washington DC (GT26080831PL) GTSCService Desk Agents – Tier 2, Washington DC (GT26080831PL)Washington, DCFull timeThis role involves assisting users with the installation and usage of House supported software and systems, including messaging clients, word processors, web browsers, antivirus software, HIR-developed applications, and remote access tools such as RSA SecurID and VPN. One (1) year minimum experience supporting: macOS Remote access tools (e.g., Cisco AnyConnect)VPN and secure remote connectivity (RSA SecurID experience preferred)Three (3) years minimum experience in: IT Call Center environments o Active Directory user and account administration.
Service Desk Agents – Tier 1, Washington DC (GT26080915PL) GTSCService Desk Agents – Tier 1, Washington DC (GT26080915PL)Washington, DCFull timeThis role involves assisting users with the installation and usage of House supported software and systems, including messaging clients, word processors, web browsers, antivirus software, HIR-developed applications, and remote access tools such as RSA SecurID and VPN. MissionThe IT Service Desk Representative will operate within a Call Center environment, providing support to House office staff located on primary offices on campus in DC, as well as nationwide across state and district offices.
Service Desk Agents – Tier 2, Washington DC (GT26080831PL) GTSC-Talent SolutionsService Desk Agents – Tier 2, Washington DC (GT26080831PL)Washington, District of ColumbiaThis role involves assisting users with the installation and usage of House supported software and systems, including messaging clients, word processors, web browsers, antivirus software, HIR-developed applications, and remote access tools such as RSA SecurID and VPN. The IT Service Desk Representative will provide support to House of Representatives office staff located on primary offices on campus in DC, as well as nationwide across state and district offices.
Service Desk Agents – Tier 1, Washington DC (GT26080915PL) GTSC-Talent SolutionsService Desk Agents – Tier 1, Washington DC (GT26080915PL)Washington, District of ColumbiaThis role involves assisting users with the installation and usage of House supported software and systems, including messaging clients, word processors, web browsers, antivirus software, HIR-developed applications, and remote access tools such as RSA SecurID and VPN. The IT Service Desk Representative will operate within a Call Center environment, providing support to House office staff located on primary offices on campus in DC, as well as nationwide across state and district offices.