Project Manager JobotProject ManagerBowie, MD$100,000–$150,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. A nationally recognized construction services organization with a strong local-market operating model, focused on building regional teams that support employee growth, community involvement, and long-term client relationships.
Construction Project Manager - Ground up Projects JobotConstruction Project Manager - Ground up ProjectsBethesda, MD$130,000–$150,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Project Manager Opportunity with Leading National Commercial General Contractor in the DC/Maryland Area, ESOP, Profit Sharing and Extensive Opportunities for Growth!.
Data Center Operations & Security Lead (TS/SCI w/ Poly) JobotData Center Operations & Security Lead (TS/SCI w/ Poly)Washington, DC$190,000–$235,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. A mission-focused engineering organization supporting classified U.S. Government programs is seeking an experienced Data Center Operations & Security Lead to oversee secure infrastructure environments within a high-availability facility.
NewSenior Oncology Account Manager, Hematology - Washington, D.C. Jazz PharmaceuticalsSenior Oncology Account Manager, Hematology - Washington, D.C.Washington, DCRemote$155,200–$232,800 / yearul>Educate physicians and other health care professionals about Jazz Pharmaceuticals product(s), providing the most current information about the approved indications for the company’s products within the current disease areas of focus: pediatric and young adult acute lymphoblastic leukemia (ALL) and bone marrow transplant. The successful candidate may also be eligible for a discretionary annual cash bonus or incentive compensation (depending on the role), in accordance with the terms of the Company's Global Cash Bonus Plan or Incentive Compensation Plan, as well as discretionary equity grants in accordance with Jazz's Long Term Equity Incentive Plan.
NewAttorney - FCA/Healthcare Fraud Enforcement JobotAttorney - FCA/Healthcare Fraud EnforcementWashington, DC$150,000–$400,000 / yearli> Experience representing hospitals, health systems, physician groups, Medicare Advantage organizations, managed care organizations, pharmacy benefit managers (PBMs), healthcare technology companies, or private equity-backed healthcare platforms. Demonstrated experience representing clients before the U.S. Department of Justice (DOJ), U.S. Attorney's Offices, Department of Health and Human Services Office of Inspector General (HHS-OIG), Centers for Medicare & Medicaid Services (CMS), state Medicaid agencies, and other federal or state enforcement authorities.
NewTest Development Manager JABIL CIRCUIT, INCTest Development ManagerWashington, DCWith operations in over 100 facilities across 30 countries, Jabil delivers innovative, integrated, and customized solutions to clients across diverse industries—including automotive, consumer lifestyle and wearables, defense and aerospace, smart home and building, industrial and energy, enterprise and infrastructure, healthcare, mobility, packaging, and printing. This position is focused on leading teams that design, build, and deploy production-grade software platforms, automation systems, and test infrastructure across global manufacturing environments, with a strong emphasis on scalable software development and system architecture..
Media Production Manager American Association of University ProfessorsMedia Production ManagerWashington, DCRemote$72,610.10–$85,074.31 / yearThe AAUP is committed to a diverse workforce and strives to achieve a workplace environment respectful of the many cultures of our own employees and the higher education workers we represent, including a significant number of African-American, Asian-American/Pacific Islander, and Latinx employees, as well as LGBTQl-identified employees, and those who have immigrated from various countries. The Media Production Manager will manage and produce a variety of digital media initiatives for AAUP and its Center for the Defense of Academic Freedom (CDAF), with a primary focus on the development and scheduling of video and podcast content, coordinating with contributors, staffing online events, editing video and audio content, and meeting engagement goals.
NewOn-Site Call Center Operations Manager Leidos Holdings IncOn-Site Call Center Operations ManagerWashington, DC$82,550–$149,225 / yearFor U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
NewOn-Site Call Center Operations Manager LeidosOn-Site Call Center Operations ManagerWashington DC, District of ColumbiaJune 25, 2026For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Call Center Area Manager Inter IKEA Systems BVCall Center Area ManagerBaltimore, MD$79,873–$114,617.50 / yearLead, develop and secure excellent performance and engagement from a number of Team Leaders within an assigned area (Sales or Resolutions) in the Call Center, enabling performance steering and people support, thus creating best experience for remote customers and co-workers. We're a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right!
NewTraining and Quality Assurance Manager (Call Center) TechOp Solutions InternationalTraining and Quality Assurance Manager (Call Center)Arlington, VAli>Professional certification : Must possess a current professional certification in Human Resources or Learning and Development, such as an HRCI Professional in Human Resources (PHR), SHRM Certified Professional (SHRM-CP), or ATD Certified Professional in Talent Development (CPTD). TechOp Solutions International is seeking an experienced Remote Manager to lead the training and quality assurance functions for a high-volume, remote call center.
NewCrisis Call Center Supervisor - Overnight Shift AFFILIATED SANTE GROUPCrisis Call Center Supervisor - Overnight ShiftMD$60,000–$67,000 / yearWe have a passion for providing empathetic and potentially life-saving care to help individuals heal, recover, and thrive, as well as live their lives in a manner that allows them to fully integrate in the community. As we operate as a 365 day per year service, OPS Team Leaders must be available for day, evening, weekend and holiday shifts, as scheduled.
Call Center Supervisor ITCON ServicesCall Center SupervisorBethesda, MDIn this role, you'll be responsible for running the day-to-day IT support operation and leading the staff who handle user requests in the administration of telephone support and related services across all institutes of the NIH research community ensuring flawless, life-critical communication every hour of every day. Run the day-to-day IT support operations of the NIH Call Center, ensuring seamless administration of telephone support and related services across all NIH institutes.
Supervisor Call Center - Inova Cares Inova Health SystemSupervisor Call Center - Inova CaresFalls Church, VAMental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost. Monitors call center (Real Time) metrics (call times, volume, wait times, scheduling accuracy, customer satisfaction) and takes corrective actions as needed.
Call Center Representative Children's National HospitalCall Center RepresentativeWashington, DCProvide client support to parent/guardian via phone for any or all of the following: on-line registration help; scheduling, rescheduling and/or canceling of appointments whether by parent/guardian or department; inform patient/parent of any departmental scheduling guidelines associated with appointment; reschedule all appointments related to clinic maintenance cancellation. Notify parent of the need for completed insurance referral form or any pre-authorization of treatment prior to scheduled appointment; discuss co-payment or payment in full requirements; counsel or refer parent to central business operation''s financial counseling or establish a payment plan.
Call Center Representative - Part Time (20hrs), Silver Spring Children's National HospitalCall Center Representative - Part Time (20hrs), Silver SpringSilver Spring, MDProvide client support to parent/guardian via phone for any or all of the following: on-line registration help; scheduling, rescheduling and/or canceling of appointments whether by parent/guardian or department; inform patient/parent of any departmental scheduling guidelines associated with appointment; reschedule all appointments related to clinic maintenance cancellation. Notify parent of the need for completed insurance referral form or any pre-authorization of treatment prior to scheduled appointment; discuss co-payment or payment in full requirements; counsel or refer parent to central business operation''s financial counseling or establish a payment plan.
Call Center Hybrid Position - Digital Member Support Rep Signal Financial Federal Credit UnionCall Center Hybrid Position - Digital Member Support RepKensington, MDFull timeul>Member Assistance - Communicates with members in a courteous, professional and pleasant manner at all times; through various eServices including but not limited to video, secure message, email, chat and phone. Complete various operational tasks including but not limited to online account opening, loan applications, payment processing and bill pay activities.
NewBilingual Call Center Representative Ascensus, IncBilingual Call Center RepresentativeWashington, DCRemoteService center teams are accountable for servicing Flexible Spending Accounts (FSA), 529 Educational Savings accounts, Qualified Plan Retirement accounts and State Sponsored Retirement Program accounts. Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.
Site Manager - Contact Center ITCON ServicesSite Manager - Contact CenterWashington, DCA Site Manager in a contact center, often synonymous with a Call Center Manager, is responsible for overseeing the day-to-day operations of a contact center, including managing staff, setting and monitoring performance targets, ensuring operational efficiency and effectiveness, and maintaining excellent customer service. ITCON Services is looking for a bright, motivated Site Manager - Contact Center with FMCSA (Federal Motor Carrier Safety Administration) experience to join our team.
Call Center Representative Ascensus LLCCall Center RepresentativeWashington, DCRemoteService center teams are accountable for servicing Flexible Spending Accounts (FSA), 529 Educational Savings accounts, Qualified Plan Retirement accounts and State Sponsored Retirement Program accounts. Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.
Bilingual Call Center Representative Ascensus LLCBilingual Call Center RepresentativeWashington, DCRemoteService center teams are accountable for servicing Flexible Spending Accounts (FSA), 529 Educational Savings accounts, Qualified Plan Retirement accounts and State Sponsored Retirement Program accounts. Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.
Lead Call Center Operator Mercy Medical Center IncLead Call Center OperatorGlen Burnie, MDThe Lead Call Center Operator answers multi-line phone system and accurately and professionally directs and assists callers, schedules appointments and takes accurate and thorough messages for the appropriate provider following office protocols. Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023-2025) and as one of America's Greatest Workplaces for Women in 2025.
Call Center Agent Zimmerman Associates IncCall Center AgentBethesda, MDKnowledge of Health Information Privacy (ethical and legal considerations) • Familiarity with DOD, Federal, State, non-profit healthcare systems and other related organizations, to include, DoD Tri-Service Military Healthcare Systems, TRICARE purchased care system, Medicare, Medicaid, VA, Public Health Department, and Regional and local support services. Zimmerman Associates, Inc. (ZAI) is currently seeking to hire Call Center Agents to support its contract with the Integrated Referral Management and Appointing Center (IRMAC), the National Capital Regions' premier coordinating authority for appointing and referral management.
Call Center Rep PRISM Vision GroupCall Center RepGreenbelt, MarylandSchedule appointments for new patients, routine visits and follow-ups with the appropriate physician, and complete the new patient consultation form completely. Email, recommend web access, and mail all new patients a packet, which includes patient information, a health questionnaire, directions to the facility and the HIPAA forms.
Call Center Sales Representative MECU of Baltimore IncCall Center Sales RepresentativeBaltimore, MDOffers the following Loan Protection products to every qualified member: Credit Life & Disability, Guaranteed Asset Protection (GAP), Extended Warranty Protection (EWP) and TruStage Auto Insurance • Ability to control calls with regards to time management • Accurately track daily work efforts • Perform other duties as assigned. We seek service-oriented professionals that will be champions for our members, treat everyone with respect, find ways to assist our members/co-workers and help our community be a better place to live.
Call Center Agents (Bethesda,MD) Ivyhill Technologies LLCCall Center Agents (Bethesda,MD)Bethesda, MD$40,000–$44,000li>Be familiarity with DOD, Federal, State, non-profit healthcare systems and other related organizations, to include, DoD Tri-Service Military Healthcare Systems, TRICARE purchased care system, Medicare, Medicaid, VA, Public Health Department, and Regional and local support services. Ivyhill is currently seeking to hire Call Center Agents to support its contract with the Integrated Referral Management and Appointing Center (IRMAC), the National Capital Regions’ premier coordinating authority for appointing and referral management.
Call Center Team Lead Window Nation, Inc.Call Center Team LeadFulton, MD$53,000–$57,000 / yearWindow Nation, the 3rd largest specialty remodeling company in the country, is searching for a Call Center Team Lead to oversee the day-to-day success of a thriving call center. We believe our differences make us a better team - one that makes good decisions, drives innovation, and delivers better business results.
System Manager (Integrated Call Control) Motorola Solutions IncSystem Manager (Integrated Call Control)MD$85,000–$95,000 / yearThis position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers. Must have strong knowledge of desktop support, networking (router and switch configuration & troubleshooting), telephony hardware, Telco knowledge, supporting software applications and diagnosing complex system architectures.
Medical Call Center Representative MedVanta CareersMedical Call Center RepresentativeBethesda, MarylandOur services are specifically designed for musculoskeletal (MSK) providers and go beyond that of a traditional MSO, empowering our clients with the precise infrastructure, data, technology, and administrative processes needed to thrive both today and tomorrow. The individual must demonstrate knowledge of orthopaedic practice; possess the ability to collect data reflective of the patient’s clinical status and interpret the appropriate information needed to identify each patient’s requirements related to their specific needs.
Quality and Training Manager Contact Center Systems Integration, Inc.Quality and Training Manager Contact CenterWashington, DCFull timeWe are seeking a Quality & Training Manager Contact Center supports a government‑contracted call center by overseeing quality assurance activities and managing all training programs for staff. This role ensures customer service representatives (CSRs), team leads, and supervisors deliver accurate, consistent, and policy‑compliant service.
NewCenter Manager (RBT) - Center Based FULL-TIME Advancing Beyond the SpectrumCenter Manager (RBT) - Center Based FULL-TIMEEldersburg, MD$50,000–$60,000Our services are predicated on the study of Applied Behavior Analysis with our goal being to help children move beyond labels and into futures that include meaningful social relationships, academic success, appropriate behaviors, and effective communication. In order to achieve this mission, we employ the best ABA professionals in the Baltimore & DC Metro areas who have the passion, compassion, and service-first mindset to serve our clients and their families.
IKEA Call Center Resolutions Training Specialist II Inter IKEA Systems BVIKEA Call Center Resolutions Training Specialist IIBaltimore, MD$63,215–$90,713.75 / yearli>Collaborate with multiple stakeholders across Ingka connected to the area of expertise to be able to update the Remote Resolution function on range changes, processes, and ways of working; as well as to secure that RCMP perspectives continuously influence relevant processes and are represented in all relevant forums. Collaborate with Knowledge Specialists to ensure that content connected to the area of expertise is communicated in a qualitative and accurate way, in order to ensure the Remote Resolution function gets all context needed to serve customers in the best possible way.
NewContact Center Manager, Client Services Titan Technologies, LLCContact Center Manager, Client ServicesRockville, MDDescription ***AWARD PENDING*** Titan Technologies is seeking a Contact Center Manager (CCM) to lead the day-to-day management, performance, and continuous improvement of Service Desk and Contact Center operations across a multi-year statewide managed IT services engagement under which Titan will implement, operate, and maintain a 24x7x365 ITIL-based Service Desk environment. The ideal candidate possesses experience leading large-scale Service Desk or Contact Center operations, managing cloud-based Contact Center as a Service (CCaaS) platforms, driving continuous service improvement initiatives, and building high-performing customer support teams.
NewContact Center Manager, Client Services Titan Technologies CareerContact Center Manager, Client ServicesRockville, MarylandTitan Technologies is seeking a Contact Center Manager (CCM) to lead the day-to-day management, performance, and continuous improvement of Service Desk and Contact Center operations across a multi-year statewide managed IT services engagement under which Titan will implement, operate, and maintain a 24x7x365 ITIL-based Service Desk environment. The ideal candidate possesses experience leading large-scale Service Desk or Contact Center operations, managing cloud-based Contact Center as a Service (CCaaS) platforms, driving continuous service improvement initiatives, and building high-performing customer support teams.
IKEA Call Center Sales Training Specialist I Inter IKEA Systems BVIKEA Call Center Sales Training Specialist IBaltimore, MD$57,914–$83,107.50 / yearul>Share knowledge, news and ways of working connected to the area of expertise, to enable Sales Generalists to always have a commercial mindset and secure a great remote customer experience, thus building trust in the IKEA brand. Collaborate with Knowledge Specialists to ensure that content connected to the area of expertise is communicated in a qualitative and accurate way, in order to ensure Sales Generalists get all context needed to serve customers in the best possible way.
LIFELINE COMMUNICATIONS CENTER MANAGER Johns Hopkins HospitalLIFELINE COMMUNICATIONS CENTER MANAGERBaltimore, MDp>Position Summary The Lifeline Communications Center Manager is responsible for coordinating, organizing, evaluating, and directing the operational components of the Johns Hopkins Lifeline Communications Center (HopComm). Requires computer knowledge (hardware and software) specific to the use of email, computer-aided dispatch systems, electronic patient care reporting, data analysis reports, and word processing.
Workforce and Reporting Manager (Contact Center - Federal Con tract) Systems Integration, Inc.Workforce and Reporting Manager (Contact Center - Federal Con tract)Washington, DCRemoteFull timeThis role ensures efficient use of Customer Service Representatives (CSRs), meets service‑level requirements, and provides accurate operational reporting to internal leadership and government program officials. Work closely with Program Manager and Operations Manager to determine future staffing needs and balance workload across locations.
Contact Center Operations Manager Systems Integration, Inc.Contact Center Operations ManagerWashington, DCWe are seeking anContact CenterOperations Manager to oversee all daily operations for a government contact center, ensuring consistent, high‑quality service delivery across a 24x7x365 environment. The Operations Manager serves as a primary liaison with government stakeholders, addressing escalations, service concerns, and operational performance while ensuring alignment with program expectations and contractual requirements.
Enterprise Operations Center Manager (EOM) Empower AI Inc.Enterprise Operations Center Manager (EOM)Washington, Washington, DC.li style="margin-left:31.7pt">Ability to meet deadlines and satisfy requirements from other Engineers and Project Management Responsible for managing a complex, 24x7x365 enterprise operations center including overseeing an operations team responsible for coordinating and tracking all Tier II incidents (across the enterprise) through resolution. This effort provides Operations and Maintenance (O&M) of mission-critical IT systems for the Department of State, Consular Affairs (CA), supporting 10,000 users across 230 overseas posts, 29 domestic passport agencies, and multiple data centers.
Project Manager - Contact Center ITCON ServicesProject Manager - Contact CenterWashington, DCA Contact Center Project Manager is responsible for leading and executing various initiatives within a contact center to improve operations, technology, and customer experience, ensuring projects are completed on time and within budget. Stakeholder Management: Building relationships and collaborating with internal and external stakeholders, including contact center leaders, business units, and potentially executive leadership.
Distribution Center Manager (69766) Tireco IncDistribution Center Manager (69766)MDESSENTIAL RESPONSIBILITES: Responsible for all facility operations including scheduling and management of drivers, supervisors, leads and distribution center associates. Manage the day-to-day distribution center operations including unloading and loading of all shipments ensuring accuracy and timeliness of shipments and paperwork.
Program Manager - Contact Center ITCON ServicesProgram Manager - Contact CenterWashington, DCKey responsibilities include leading cross-functional teams, developing and implementing new strategies, managing financial performance, ensuring operational efficiency, monitoring key performance indicators (KPIs), and resolving issues to maintain high levels of customer satisfaction. The role requires strong leadership, communication, problem-solving, and analytical skills to manage projects from inception to completion and align operations with overarching company goals.
PU&R Contact Center Operations and Transformation Manager Deloitte Touche Tohmatsu LtdPU&R Contact Center Operations and Transformation ManagerVA$144,000–$241,000 / yearp>As a Manager in Deloitte Consulting's Customer offering portfolio, you will help Power, Utilities & Renewables clients transform contact center and customer service operations to drive efficiency, improve customer and employee experiences, and enable more scalable, data-driven service delivery. Assessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels, technology capabilities, cost structure, and performance metrics.
NewParking Service Center Manager JBG SMITH PropertiesParking Service Center ManagerArlington, VAWhile performing the duties of this job, the employee is occasionally exposed to wet or humid conditions, work near moving mechanical parts, work in high, precarious places, fumes or airborne particles, toxic or caustic chemicals, and outdoor weather conditions. The Manager, Parking Service Center leads the Center''s field staff and is accountable for service quality, operational performance, and financial oversight across all connected sites, and reports directly to the Parking Operations Manager.
Service Center Manager Empower AI Inc.Service Center ManagerWashington, Washington, DC.li style="margin: 0px 0px 0px 24px; padding: 0px; font-size: 11pt; font-family: 'Times New Roman', 'Times New Roman_MSFontService', serif;" aria-setsize="-1" data-leveltext="%1." data-font="Times New Roman" data-listid="8" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,4],"469777803":"left","469777804":"%1.","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="1">At least seven years of technical experience managing, maturing, and modernizing a 24/7/365 Service Desk for geographically dispersed users, with end-to-end service delivery of similar size, scope, and complexity. . Help Desk Institute Support Center Manager (HDI-SCM) certification. .
Knowledge Manager Contact Center Systems Integration, Inc.Knowledge Manager Contact CenterWashington, DCFull timeWe are seeking a Knowledge Manager Contact Center to support a government‑contracted contact center by developing, maintaining, and managing all program content used by customer service staff. This role oversees content creation, data entry, design, and daily escalations, while also supporting research requests, special projects, and operational activities at the government agency.
Parking Service Center Manager JBG SMITHParking Service Center ManagerArlington, VAp>While performing the duties of this job, the employee is occasionally exposed to wet or humid conditions, work near moving mechanical parts, work in high, precarious places, fumes or airborne particles, toxic or caustic chemicals, and outdoor weather conditions. The Manager, Parking Service Center leads the Center's field staff and is accountable for service quality, operational performance, and financial oversight across all connected sites, and reports directly to the Parking Operations Manager.
Assistant Manager - Tyson Center Lush Handmade Cosmetics LtdAssistant Manager - Tyson CenterMclean, VAThe ASM supports the Shop Manager as needed in all business areas and as delegated by their Retailer; as second-in-command, the ASM will pick up Manager duties as required to support a strong customer experience, staff experience, shop operational excellence, and exceeding sales goals. Building the Brand: educate our customers and staff on our brand values, and articulate our position on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging in the shop and through community engagement and other traffic-driving initiatives.
Sr Principal Program Manager - Data Center Campaigns Oracle CorpSr Principal Program Manager - Data Center CampaignsDC$115,300–$264,100 / yearThe Sr Principal Program Manager - Data Center Campaigns will own the operating rhythm for a national campaign that connects campaign strategy, community programs, sustainability messaging, consultant execution, and local advocacy into one coordinated motion. The scope is unusually cross-functional: national campaign strategy, message development, storytelling, external consultant orchestration, community engagement pillars, and executive-ready execution across Nashville/DC-based partners and local teams.
Distribution Center - Operations Manager The Home Depot IncDistribution Center - Operations ManagerMDKey Responsibilities: 20% Managing to ensure operational excellence in all warehouse areas, efficient operations of warehouse management system(s) and related equipment, inventory is received appropriately and efficiently and safely processed in the warehouse, proper layout of warehouse and product placement, and proper maintenance and organization of all warehouse areas so that it's appearance is conducive to creating a perfect load for our Stores and Customers. The DC Operations Manager may be responsible for the supervision of one or more of the following: Inbound Operations (Unloading and Receiving), Warehouse Operations (Pick-Pack, Break-Pack), Outbound Operations (Loading), Transportation Operations (Yard, Carrier Relations) and/or Office Operations (e.g., Transportation Coordinators, Customer Service Associates, General Office Associates).