192 Results for

Call Center Manager Jobs in Baltimore, MD

Jobs

New!

Middle River, MD1 day ago

$110,000–$130,000 Per Year

Our teams deliver complex, high-quality projects across critical sectors including healthcare, data centers, and government infrastructure, where safety, precision, and reliability are non-negotiable. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.

New!

Lanham, MD1 day ago

$120,000–$150,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. As a project manager on our team, you will be responsible for leading multidisciplinary construction teams and overseeing all phases of project execution, ensuring alignment with schedule, budget, quality, and safety objectives.

New!

Bethesda, MD1 day ago

$130,000–$150,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Project Manager Opportunity with Leading National Commercial General Contractor in the DC/Maryland Area, ESOP, Profit Sharing and Extensive Opportunities for Growth!

New!

Washington, DC1 day ago

$190,000–$235,000 Per Year

A mission-focused engineering organization supporting classified U.S. Government programs is seeking an experienced Data Center Operations & Security Lead to oversee secure infrastructure environments within a high-availability facility. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.

New!

Baltimore, MD2 days ago

$89,065–$162,801

Attributed beneficiaries receive a follow up interaction from the practice within 2 days for hospital discharge and within one week for Emergency Department (ED) discharges; Coordinates referral management for attributed beneficiaries seeking care from high-volume and/or high-cost specialists as well as EDs and hospitals; Facilitates connection to services for patients who may benefit from behavioral health services including: patients with serious mental illness patients with substance use disorders' patients with depression anxiety or other mental health conditions patients with behavioral and social risk factors and BH issues patients with multiple co-morbidities and BH issues; Assists with identifying patients to participate in the Patient-Family/ Caregiver Advisory Council (PFAC) and help to organize and facilitate the PFAC annual meetings; Engages attributed beneficiaries and caregivers in a collaborative process for advance care planning (MOLST Advanced Directives Proxy). In collaboration with the interdisciplinary care team acts as primary care team agent for the coordination of care for a panel of attributed Medicare beneficiaries by ensuring the following: Ensures attributed beneficiaries have timely access to care (same day or next day access to the patient's own practitioner and/or care team for urgent care or transition management); Facilitates use of alternatives for care outside of the traditional office visit to increase access to the care team and the practitioner such as e-visits phone visits group visits home visits and visits in alternate locations (senior centers assisted living) captured in the medical record; Assists patients with scheduling appointments with providers including annual wellness visits.

New!

Bel Air, MD3 days ago

$2,355.60–$2,355.60

Scrubs/Attire: Business casualHolidays: required as they fall, as scheduledFloating: required between Bel Air and Aberdeen facilities as needed (10 mile radius between the facilities) Modified 12:00:00 AM Account Manager: Kelly Tynes Account Manager Email: COVID-19 Vaccine: Not Required Flu Vaccine: Required - No Exemptions Job Requirements & Qualifications Previous Charge Experience : - Years of Experience : 3 Patient Ratio Experience : Charting System Experience : Required Charting System Name : Epic Community Hospital Experience : Preferred LTAC Experience : - Trauma Level I Experience : - Trauma Level II Experience : - Travel Experience Required : - Certifications : BLS*Skills : Acute Hospital, Admission Criteria, Ambulatory*, Appeals and Denials, Audits, Benefits Eligibility, Care coordination, CMS: Centers for Medicare and Medicaid Services, CPT (Current Procedural Terminology) coding and billing, Department of Health*, Discharge Planning, Disease management, DRG (Diagnosis Related Groups), Emergency Department*, HEDIS (The Healthcare Effectiveness Data and Information Set) Measures*, HIPAA guidelines (Health Insurance Portability and Accountability Act), ICD 10 Coding*, ICU*, MS*, NCQA (National Committee for Quality Assurance)*, Needs Assessment/ Order DME*, NICU*, OSHA, Pediatrics*, Plan of Care, SDU/PCU/IMC/Obs*, The Joint Commission/ Core Measure/National Safety Goals, Women s Services* Unit Details Staffing & Scheduling Scheduling Type : Other Patient Ratios Days : - Patient Ratios Nights : - Patient Ratios Weekends : - Float Required : - Call Required : - Weekend Coverage : - Number of Weekend Shifts Per Contract : Weekends not required, but opportunity for shifts if interested Pre-Approved Time Off : none Orientation Hours : 24 Facility & Patient Care Details Patient Age Groups : Adults, Geriatrics Daily Census : 15-20 Number of Visits Per Day : - Number of Rooms : - Number of Beds : - Additional Unit Information Interdisciplinary Support : Interpretation Services, Transportation, Unit Secretary Patient Diagnoses : - Special Procedures/Unit Details : Acute Care hospital looking for experienced travelers to complete comprehensive case management/discharge planning including SDOH screening, Case management assessments, care coordination and referrals to outpatient and post -acute resources. Candidates will float within hospital travelers are first to float, Candidates must be comfortable floating with no restrictions or special requests as long as it within their experience scopeReturn Traveler Policy: Note if return traveler so we can run through staffing contact, candidate must be away for at least 6 months from the systemReturn Staff Policy: Note if the traveler was formerly staff at the UMMS health system as well will check their eligibility to return.

New!

Washington, DC3 days ago

$2,171.60–$2,171.60

Dress Code: business casualPending DC license accepted***MUST provide proof of pending status at time of submission and***MUST have DC license in hand prior to start date***Aya Paid OPEN LICENSE PROJECT**Reference Job ID: 3259955 Modified 12:00:00 AM Account Manager: Brooke Insko Account Manager Email: COVID-19 Vaccine: Not Required Flu Vaccine: Required - No Exemptions Job Requirements & Qualifications Previous Charge Experience : Preferred Years of Experience : 2 Patient Ratio Experience : 50 - 160 Charting System Experience : - Charting System Name : Community Hospital Experience : Preferred LTAC Experience : Preferred Trauma Level I Experience : Preferred Trauma Level II Experience : Preferred Travel Experience Required : - Certifications : BLS, DC License , CCM*Skills : Acute Hospital, Admission Criteria, Care coordination, CMS: Centers for Medicare and Medicaid Services, CPT (Current Procedural Terminology) coding and billing, Department of Health, Discharge Planning, DRG (Diagnosis Related Groups), HEDIS (The Healthcare Effectiveness Data and Information Set) Measures, HIPAA guidelines (Health Insurance Portability and Accountability Act), ICD 10 Coding, Long Term Acute Care/Rehab/Skilled Nursing, NCQA (National Committee for Quality Assurance), OSHA, The Joint Commission/ Core Measure/National Safety Goals, Utilize InterQual Criteria, Utilize Milliman Guidelines, Workers Compensation, NCQA knowledge/experience preferred* Unit Details Staffing & Scheduling Scheduling Type : block Patient Ratios Days : 5 Patient Ratios Nights : - Patient Ratios Weekends : - Float Required : n/a Call Required : n/a Weekend Coverage : - Number of Weekend Shifts Per Contract : n/a Pre-Approved Time Off : one Orientation Hours : 80 Facility & Patient Care Details Patient Age Groups : Neonates, Adolescents, Infants, Adults, Pediatrics, Geriatrics Daily Census : - Number of Visits Per Day : - Number of Rooms : - Number of Beds : - Additional Unit Information Interdisciplinary Support : Social Services, Transportation Patient Diagnoses : Chronic diagnoses (High Risk Pregnancy, Postpartum, DM, CHF, COPD, Asthma, obesity/overweight, All Behavorial Health, etc.) Special Procedures/Unit Details : Will need to make calls to enrollees in Washington DC area to complete comprehensive assessments, developing care plans, and ongoing management within the EMR (guiding care/Healthedge). Candidates in the following specialties must pass the Relias EKG Rhythm Interpretation Exam for clearance, achieving at least an 80% overall score and 100% on lethal rhythms: BICU Cardiac Cardiac Stress Testing Cardiac Tele Cardio Thoracic ICU CCU COVID ICU Critical Care Bedside Monitor Critical Care Float Critical Care Transport CVICU CVPICU ECMO EP Lab ER ER Holding ICU IMC IR LTAC ICU LTAC MS Tele LTAC Telemetry MICU MS/Tele MS/Tele Float Neuro ICU NICU NICU Transport PCU PCU Float PCU/Oncology Pediatric Cardiology Pediatric Critical Care Float Pool Pediatric ER Pediatric MICU Pediatric PCU Pediatric Stepdown Pediatric Telemetry PICU SICU Stepdown Stepdown Cardiac Stepdown Neuro Tele Float Telemetry Trauma ICU Modules : Modules are billable up to 4 hours, any additional time beyond this is non-billable and must be margined.

New!

Baltimore, MD3 days ago

$2,252.80–$2,252.80

experience with Care Coordination, Discharge planning, needs assessment/ Order DME.Acute Case Management exp requiredRegulatory: CMS: Centers for Medicare and Medicaid Services, HIPAA (The Health Insurance Portability and Accountability Act)*MUST have MEDICAL INPATIENT EXPERIENCE**this facility requires all employees to have their flu vaccination* Modified 12:00:00 AM Account Manager: Brooke Insko Account Manager Email: COVID-19 Vaccine: Not Required Flu Vaccine: Required - No Exemptions Job Requirements & Qualifications Previous Charge Experience : Required Years of Experience : 3 Patient Ratio Experience : Charting System Experience : Preferred Charting System Name : Cerner Community Hospital Experience : - LTAC Experience : - Trauma Level I Experience : - Trauma Level II Experience : - Travel Experience Required : - Certifications : BLS, MD LICENSE Skills : Acute Hospital, Care coordination, CMS: Centers for Medicare and Medicaid Services, Discharge Planning, HIPAA guidelines (Health Insurance Portability and Accountability Act), Home Health, Hospice, Long Term Acute Care/Rehab/Skilled Nursing, Needs Assessment/ Order DME, SDU/PCU/IMC/Obs, Must have experience in the IMC or Med Surg unit Unit Details Staffing & Scheduling Scheduling Type : - Patient Ratios Days : 24 Patient Ratios Nights : - Patient Ratios Weekends : - Float Required : - Call Required : - Weekend Coverage : - Number of Weekend Shifts Per Contract : - Pre-Approved Time Off : - Orientation Hours : 8 Facility & Patient Care Details Patient Age Groups : Adults, Geriatrics Daily Census : - Number of Visits Per Day : - Number of Rooms : - Number of Beds : - Additional Unit Information Interdisciplinary Support : - Patient Diagnoses : - Special Procedures/Unit Details : - Special Equipment : - #Tier4 Travel Compliance Please review the following submittal requirements carefully: Local Guidelines The local radius is 60 miles . Candidates in the following specialties must pass the Relias EKG Rhythm Interpretation Exam for clearance, achieving at least an 80% overall score and 100% on lethal rhythms: BICU Cardiac Cardiac Stress Testing Cardiac Tele Cardio Thoracic ICU CCU COVID ICU Critical Care Bedside Monitor Critical Care Float Critical Care Transport CVICU CVPICU ECMO EP Lab ER ER Holding ICU IMC IR LTAC ICU LTAC MS Tele LTAC Telemetry MICU MS/Tele MS/Tele Float Neuro ICU NICU NICU Transport PCU PCU Float PCU/Oncology Pediatric Cardiology Pediatric Critical Care Float Pool Pediatric ER Pediatric MICU Pediatric PCU Pediatric Stepdown Pediatric Telemetry PICU SICU Stepdown Stepdown Cardiac Stepdown Neuro Tele Float Telemetry Trauma ICU Modules : Modules are billable up to 4 hours, any additional time beyond this is non-billable and must be margined.

New!

Baltimore, MD2 days ago

$35.68–$58.84

CPR - Cardiac Pulmonary Resuscitation (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross within 90 Days required and. Maintain competencies and assist in removal and application of all treatment modalities employed in the wound healing center including negative pressure treatment total contact casting multilayer compression etc.

New!

Baltimore, MD3 days ago

$116,000–$159,500

We are a Fortune 200 company, 20,000 colleagues strong serving more than 10.7 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco). Expert Agile development practices and good experience at using tools like ADO, JIRA, GitHub Cloud Technologies, Containers (Docker, Kubernetes, Service mesh, Istio), Cloud-Native, Streaming Data tools like Kafka, Snowflake, AI/ML Data Science.

Arlington, VA29 days ago

Temporary
Contractor
Full-time

Qualifications: • Requirement - At least 5-7 years of telecommunications and networking experience with technologies such as PSTN, VoIP, call centers, IVR, UCaaS, CCaaS, SIP, SBCs, QoS, cloud. The portfolio of voice products includes Microsoft Teams Phone, Cisco Call Manager, Five9 call center solutions, video intercoms, and legacy voice services.

New!

Washington, DC3 days ago

$2,027.52–$2,027.52

Charting: CernerRatio : 1:2Scrubs: Not provided; Any solid color no hospital logos Modified 12:00:00 AM Account Manager: Brooke Insko Account Manager Email: COVID-19 Vaccine: Not Required Flu Vaccine: Required - No Exemptions Job Requirements & Qualifications Previous Charge Experience : - Years of Experience : 2 Patient Ratio Experience : Charting System Experience : Required Charting System Name : Cerner Community Hospital Experience : - LTAC Experience : - Trauma Level I Experience : - Trauma Level II Experience : Required Travel Experience Required : - Certifications : ACLS, BLS, NIHSS, BSN*, CCRN*Skills : Accessing/Managing Ports*, Arterial line management, Assist with Chest Tube Insertion/Removal*, BiPAP/CPAP management/maintenance*, Blood Product Administration, Care of Ventilated Patient, Central line care/management, Chronic/Acute Renal failure, Continuous IV paralytics/Neuromuscular blockade*, Continuous IV sedation, CVA/Acute Stroke management, Emergency Medications, External ventricular drain (EVD), High Flow Nasal Cannula (HFNC)*, Hypothermia protocol/Arctic Sun*, ICP monitoring, Infection Prevention*, Interpretation of Arterial Blood Gases (ABGs), Interpretation of dysrhythmias, Isolation Precautions/PPE, IV insulin protocols, Lumbar drains*, Management of dysrhythmias, Neuro Intensive Care Unit, Obtain 12 lead EKG/ECG, Phlebotomy*, PICC line management, Post Neurosurgery management, Procedural Sedation Administration/Monitoring*, Spinal cord injury*, Starting and maintaining IVs, Suctioning (ETT, NT), Titrate Cardiac drips*, Titrate Vasoactive drips, Traumatic Brain injury*, Ventilator Management Unit Details Staffing & Scheduling Scheduling Type : Other Patient Ratios Days : 2 Patient Ratios Nights : 2 Patient Ratios Weekends : 2 Float Required : - Call Required : - Weekend Coverage : True Number of Weekend Shifts Per Contract : - Pre-Approved Time Off : one Orientation Hours : 24 Facility & Patient Care Details Patient Age Groups : Adults, Geriatrics Daily Census : 22 Number of Visits Per Day : 0 Number of Rooms : 24 Number of Beds : 24 Additional Unit Information Interdisciplinary Support : Physical Therapy, Respiratory Services, Interpretation Services, Radiology, Social Services, Pharmacy, Unit Secretary Patient Diagnoses : Brain tumor, skull base tumors, complex spine, spine tumors, ischemic strokes, hemorrhagic strokes, Parkinsons, seizures, GBS, alzeheimers disease, epilepsy, cerebrovascular conditions, movement disorders, neuromuscular disorders Special Procedures/Unit Details : Comprehensive stroke center, EVD, lumbar drain, deep brain stimulation, EEG monitoring, ventilator management, organ donation management, CRRT, NIHSS Special Equipment : Ceiling lifts in every room, bladder scan, vein light, bair hugger, arctic sun, nxstage CRRT pumps, belmont rapid transfuser #Tier4 Travel Compliance Please review the following submittal requirements carefully: Local Guidelines The local radius is 60 miles . Candidates in the following specialties must pass the Relias EKG Rhythm Interpretation Exam for clearance, achieving at least an 80% overall score and 100% on lethal rhythms: BICU Cardiac Cardiac Stress Testing Cardiac Tele Cardio Thoracic ICU CCU COVID ICU Critical Care Bedside Monitor Critical Care Float Critical Care Transport CVICU CVPICU ECMO EP Lab ER ER Holding ICU IMC IR LTAC ICU LTAC MS Tele LTAC Telemetry MICU MS/Tele MS/Tele Float Neuro ICU NICU NICU Transport PCU PCU Float PCU/Oncology Pediatric Cardiology Pediatric Critical Care Float Pool Pediatric ER Pediatric MICU Pediatric PCU Pediatric Stepdown Pediatric Telemetry PICU SICU Stepdown Stepdown Cardiac Stepdown Neuro Tele Float Telemetry Trauma ICU Modules : Modules are billable up to 4 hours, any additional time beyond this is non-billable and must be margined.

New!

Washington, DC3 days ago

$2,307.20–$2,307.20

This facility requires that all employees have the Flu vaccine*2 Years Minimum Experience RequiredMust have 1 prior travel assignmentReference Job ID: 3279263 Modified 5:00:00 AM Account Manager: Brooke Insko Account Manager Email: COVID-19 Vaccine: Not Required Flu Vaccine: Required - No Exemptions Job Requirements & Qualifications Previous Charge Experience : Preferred Years of Experience : 1 Patient Ratio Experience : Charting System Experience : - Charting System Name : Community Hospital Experience : Required LTAC Experience : - Trauma Level I Experience : - Trauma Level II Experience : - Travel Experience Required : - Certifications : BLS, Chemo (ONS/ONCC)Skills : Accessing/Managing Ports, Active Immunotherapy Specific/Non Specific, Acute Tumor Lysis Syndrome (ATLS), Administration of blood & blood products, Administration of chemotherapy, Administration of coagulation factors, Administration of Interferons, Administration of Interleukins, Alteration in skin and mucous membranes, Altered mental status, Anaphylaxis, Antibiotics, Antiemetics, Antifungals, Antitumor, Antivirals, Bladder/Kidney Cancer, BMT*, Body fluid handling post Chemotherapy, Brain cancer, Breast Cancer, Care and management of ports, Central line blood draw, Central Line/Implanted Line Care, Colorectal Cancer, Constipation/diarrhea, Continuous Infusion of chemotherapy, Corticosteroids, Dysphagia, Ear/Nose/Throat Cancers, Edema, Extravasation injury, Hemorrhage, Hormonal therapy, Infusion Center, Infusion pump management, Inpatient oncology*, Intravenous hydration/multivitamins, Isolation Precautions/PPE, IV push administration of chemotherapy, IV push narcotic agents, Kidney Cancer, Leukemia/Blood Dyscrasias, Liver Cancer, Lung cancer, Lymphoma/Non-Hodgkins lymphoma, Management/disposal cytotoxic spills, Melanoma, Monitoring Chemotherapy, Multiple Myeloma, Nausea/vomiting, Neupogen, Neuropathy, Neutropenic precautions, Oral Administration of chemotherapy, Outpatient oncology, Ovarian Cancer/Uterine Cancer, Pancreatic Cancer, Phlebotomy skills*, PICC line care, Prostate Cancer, Recognize/ communicate abnormal lab values, Recognize/manage side effects, Sepsis, Spinal Cord Compression, Starting and maintaining IVs* Unit Details Staffing & Scheduling Scheduling Type : - Patient Ratios Days : - Patient Ratios Nights : - Patient Ratios Weekends : - Float Required : - Call Required : - Weekend Coverage : True Number of Weekend Shifts Per Contract : - Pre-Approved Time Off : - Orientation Hours : - Facility & Patient Care Details Patient Age Groups : Adults Daily Census : - Number of Visits Per Day : - Number of Rooms : - Number of Beds : - Additional Unit Information Interdisciplinary Support : - Patient Diagnoses : - Special Procedures/Unit Details : - Special Equipment : - #Tier4 Travel Compliance Please review the following submittal requirements carefully: Local Guidelines The local radius is 60 miles . Candidates in the following specialties must pass the Relias EKG Rhythm Interpretation Exam for clearance, achieving at least an 80% overall score and 100% on lethal rhythms: BICU Cardiac Cardiac Stress Testing Cardiac Tele Cardio Thoracic ICU CCU COVID ICU Critical Care Bedside Monitor Critical Care Float Critical Care Transport CVICU CVPICU ECMO EP Lab ER ER Holding ICU IMC IR LTAC ICU LTAC MS Tele LTAC Telemetry MICU MS/Tele MS/Tele Float Neuro ICU NICU NICU Transport PCU PCU Float PCU/Oncology Pediatric Cardiology Pediatric Critical Care Float Pool Pediatric ER Pediatric MICU Pediatric PCU Pediatric Stepdown Pediatric Telemetry PICU SICU Stepdown Stepdown Cardiac Stepdown Neuro Tele Float Telemetry Trauma ICU Modules : Modules are billable up to 4 hours, any additional time beyond this is non-billable and must be margined.

Westminster, MD9 days ago

Accurate and timely implementation of Individual Plans, required reporting to regional offices, individual, QA walk through, monthly and daily documentation (logs, red, yellow and orange books, fire and tornado drills, individual medical information, MARs, etc.). Our Westminster, MD office is hiring a Program Coordinator to ensure quality services and individual centered approaches forthe individuals in Alternative Living Units or community Supported Living Arrangements.

Arlington, VA28 days ago

Temporary
Contractor
Full-time

The client’s portfolio of voice products includes Microsoft Teams Phone, Cisco Call Manager, Five9 call center solutions, video intercoms, and legacy voice services. • 10 years of telecommunications and networking experience with technologies such as PSTN, VoIP, call centers, IVR, UCaaS, CCaaS, SIP, SBCs, QoS, cloud.

New!

Baltimore, MD5 days ago

Offers the following Loan Protection products to every qualified member: Credit Life & Disability, Guaranteed Asset Protection (GAP), Extended Warranty Protection (EWP) and TruStage Auto Insurance. • The Call Center Sales Representative’s success is measured by the individual’s ability to achieve key phone performance metrics including schedule adherence, call monitors and member survey results.

Arlington, VA25 days ago

Full-time

Qualifications and SkillsPreferred Master’s degree in Security Management, Emergency Management, or Criminal Justice is highly recommended and/or more than 5-7 years of experience in emergency management, crisis management, emergency operations centers, or related field. Provide limited access badge support which may include operating digital camera equipment, badge printer, coordination of badge activation and distribution of new and or replacement badges.

New!

Kensington, MD6 days ago

Member Assistance - Communicates with members in a courteous, professional and pleasant manner at all times; through various eServices including but not limited to video, secure message, email, chat and phone. Complete various operational tasks including but not limited to online account opening, loan applications, payment processing and bill pay activities.

Washington, Washington, DC.30+ days ago

The Service Center Manager (SCM) shall be responsible for the total management of the Service Center, including the Service Desk (SD), Desktop Support, incident and IT service request management and tracking, ticket escalation, communications and notifications, mobile services support, management of knowledge-based articles and SOPs. This effort provides Operations and Maintenance (O&M) of mission-critical IT systems for the Department of State, Consular Affairs (CA), supporting 10,000 users across 230 overseas posts, 29 domestic passport agencies, and multiple data centers.

Washington, DC30+ days ago

We are seeking a Contact CenterQuality & Training Manager supports a government‑contracted call center by overseeing quality assurance activities and managing all training programs for staff. This role ensures customer service representatives (CSRs), team leads, and supervisors deliver accurate, consistent, and policy‑compliant service.

Washington, DC30+ days ago

We are seeking an Contact CenterOperations Manager to oversee all daily operations for a government contact center, ensuring consistent, high‑quality service delivery across a 24x7x365 environment. The Operations Manager serves as a primary liaison with government stakeholders, addressing escalations, service concerns, and operational performance while ensuring alignment with program expectations and contractual requirements.

Millersville, MD30+ days ago

$70,600–$94,150 Per Year

Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. We are currently looking for a Customer Service Center (CSC) Manager who is enthusiastic, customer-focused and business-oriented to achieve the financial, growth, compliance, and customer satisfaction goals of the CSC creating a positive impact on the Company.

Washington, Washington, DC.8 days ago

This effort provides Operations and Maintenance (O&M) of mission-critical IT systems for the Department of State, Consular Affairs (CA), supporting 10,000 users across 230 overseas posts, 29 domestic passport agencies, and multiple data centers. Ability to meet deadlines and satisfy requirements from other Engineers and Project Management Responsible for managing a complex, 24x7x365 enterprise operations center including overseeing an operations team responsible for coordinating and tracking all Tier II incidents (across the enterprise) through resolution.

Washington, DC30+ days ago

We are seeking anContact CenterOperations Manager to oversee all daily operations for a government contact center, ensuring consistent, high‑quality service delivery across a 24x7x365 environment. The Operations Manager serves as a primary liaison with government stakeholders, addressing escalations, service concerns, and operational performance while ensuring alignment with program expectations and contractual requirements.

Washington, DC30+ days ago

Remote

This role ensures efficient use of Customer Service Representatives (CSRs), meets service‑level requirements, and provides accurate operational reporting to internal leadership and government program officials. Work closely with Program Manager and Operations Manager to determine future staffing needs and balance workload across locations.

Millersville, Maryland30+ days ago

$70,600–$94,150 Per Year

Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. Overview: We are currently looking for a Customer Service Center (CSC) Manager who is enthusiastic, customer-focused and business-oriented to achieve the financial, growth, compliance, and customer satisfaction goals of the CSC creating a positive impact on the Company.

Bethesda, MD30+ days ago

$40,000–$44,000

Be familiarity with DOD, Federal, State, non-profit healthcare systems and other related organizations, to include, DoD Tri-Service Military Healthcare Systems, TRICARE purchased care system, Medicare, Medicaid, VA, Public Health Department, and Regional and local support services. Call Center Agents will be responsible for coordinating healthcare appointments for primary care and specialty care medical services via incoming and outgoing phone calls for (13) Military Treatment Facilities within the National Capital Region.

Washington, Washington, DC30+ days ago

$115,500–$180,525 Per Year

This key Readiness Lead position plays a critical role in the management and execution of readiness and sustainment initiatives for the Navy’s surface fleet, and supports the SEA 21 mission of integrating maintenance strategies, modernization plans, training needs, and technical, logistics, and programmatic efforts to manage the lifecycle of U.S. and partner Navy surface ships and systems from fleet introduction through transfer or disposal. Responsibilities: We are seeking a highly qualified Navy Project Manager to lead a professional support services contract team in the Surface Ship Maintenance, Modernization and Sustainment (SEA 21) Directorate within the Naval Sea Systems Command (NAVSEA) headquarters at the Washington Navy Yard.

Baltimore, MD13 days ago

$20–$21.59 Per Hour

At MECU, we prioritize the well-being and growth of our employees by offering a comprehensive benefits package that includes but not limited to: Medical, Dental, and Vision Coverage: Plans are available for both employees and their families to ensure comprehensive health coverage. While performing the duties of this position, the successful candidate is regularly required to sit; use hands and fingers to handle objects, tools, keyboards or controls; talk and hear.

Westminster, Maryland30+ days ago

$50,000–$120,000

We’re looking for a motivated Service Advisor / Manager Trainee who’s eager to grow into a leadership role while delivering the best customer experience in the business. Since 1999, Wastler Auto Service has been the trusted repair and inspection center for drivers in the Taylorsville/Mt.

Bethesda, MD7 days ago

The On-Site Program Manager will serve as Nalu-Vighter JV's primary on-site authority for contract execution, staffing coordination, employee accountability, customer service performance, compliance, quality control, and communication with the Government COR and designated NIH supervisors. Nalu-Vighter JV is seeking a highly organized, mission-focused On-Site Program Manager / Contract Supervisor to lead day-to-day contract performance supporting the National Institutes of Health Clinical Center in Bethesda, Maryland.

Reisterstown, MD30+ days ago

Assists with scheduling all Bakery associates, participates in training, rewards and recognizes performance and delegates work assignments to effectively utilize talents and abilities while maximizing profits for the department. Smiles and greets customers, answers customer questions and helps resolve customer issues promptly in a polite and professional manner.

Washington, DC30+ days ago

Harmonia Holdings Group, LLC is an award-winning, rapidly growing federal government contractor committed to providing innovative, high-performing solutions to our government clients and focused on fostering a workplace that encourages growth, initiative, creativity, and employee satisfaction. Hands-on leadership of Helpdesk/service desk functions, workflow management, escalations, performance reporting, and Task Order execution (scope, schedule, deliverables, and change coordination).

BALTIMORE, MD30+ days ago

$22.50–$31 Per Hour

Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. + Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience.

Rockville, MD30+ days ago

Full-time

If you’re passionate about leadership, operational excellence, and patient-centered care, we invite you to join our talent network and take the first step toward a rewarding career with Smart Arches Dental Implant Centers. Responsible for overseeing administrative tasks, financial management, and staff coordination, the Dental Practice Manager services as a central point of contact for both internal team members and external stakeholders.

Columbia, MD22 days ago

$70,000–$85,000 Per Year

Demonstrated advanced working proficiency in Google Suite and Microsoft Suite, Planning Center, Canva, and other administrative tools as needed, including project management tools such as Basecamp and expense reporting platforms such as Expensify. Provide context for meetings as appropriate; determine if there will be opportunities for key connections with other attendees (Public/political/entertainment/ influencers, etc); Determine if press will be present at the event/activity.

Towson, Maryland30+ days ago

$21–$23.75

Work Environment: While performing the duties of this job, the employee regularly works in a bowling center/arcade environment where high levels of noise, dust and activity can be expected. Physical Demands: While performing the duties of this job, the employee is regularly required to bend, stretch, twist, climb and have a high level of mobility/flexibility in small spaces.

Washington, DC30+ days ago

Ability to lead the life enrichment component of the Reminiscence program by connecting residents with Life Skills and other life enrichment activities that meet their unique preferences, abilities, and basic human needs. + Ensure the Life Skill is included on the demographic profile of each resident and apply the information by being responsible for implementing, leading, and motivating others in the appropriate Life Skill for the residents in partnership with the Reminiscence Coordinator (RC).

North Bethesda, MD30+ days ago

$140,000–$170,000
Full-time

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.

Columbia, MD13 days ago

$60,000–$90,000 Per Year

With multiple locations and a reputation for honesty, quality workmanship, and outstanding customer service, we are committed to providing reliable automotive care while offering our team members opportunities to grow, learn, and succeed. If you thrive in a fast-paced automotive environment and excel at leading teams, motivating employees, and creating exceptional customer experiences, we want you to lead our Columbia, MD location.

New!

Annapolis, MD6 days ago

$60,000–$90,000 Per Year

Washington, Washington, DC.30+ days ago

The ISM shall oversee operations and technical teams (est 20 technicians) at multiple geographically dispersed data centers comprised of varied infrastructure, including converged server/storage solutions, at the domestic consular offices and overseas posts. This effort provides Operations and Maintenance (O&M) of mission-critical IT systems for the Department of State (DOS), Consular Affairs (CA), supporting 10,000 users across 230 overseas posts, 29 domestic passport agencies, and multiple data centers.

Fort Meade, MD15 days ago

$126,000–$220,000
Full-time
Employee

This high-impact role involves management of operational planning, training and exercise coordination, managing security operations, developing strategic initiatives, and cultivating strong relationships with joint force partners. HII-Mission Technologies’ Cyber & Intelligence team is seeking a driven and experienced Program Manager to lead all on-site cyberspace operations and program support for a key customer at Fort Meade, MD.

Perry Hall, MD30+ days ago

To be eligible for the position of Automotive Assistant / Service Manager, you must (1) be at least 18 years of age; (2) be legally authorized to work in the United States; and (3) possess (i) 1 year of experience and/or training in automotive parts and/or tire sales, (ii) 1 year of experience and/or training in automotive repairs/maintenance, or (iii) any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities of the position. While driving the sales initiatives of Mavis, Service Managers must communicate directly with customers, assess customer needs, provide information regarding requested and/or necessary automotive repairs and maintenance, ensure customers are satisfied with their in-store experience and strive to meet customer expectations.

Bethesda, MD30+ days ago

$283,200–$424,800 Per Year

Use relationship management techniques to develop selling opportunities within partner organizations; penetrate new divisions and organizations within assigned partner accounts; develop new selling relationships within assigned partner accounts; develop new direct selling opportunities. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Washington, DC30+ days ago

Harmonia Holdings Group, LLC is an award-winning, rapidly growing federal government contractor committed to providing innovative, high-performing solutions to our government clients and focused on fostering a workplace that encourages growth, initiative, creativity, and employee satisfaction. Lead cross-functional teams to deliver SOC capabilities, including SIEM, SOAR, threat intelligence, incident response, vulnerability management, and digital forensics.

Washington, Washington, DC.30+ days ago

The PgM has the authority to commit and make decisions for EAI in response to Government issues, concerns, questions, and comments, as well as be proactive in alerting the Government to potential contractual or programmatic issues including situations that may comprise the contractor’s ability to provide services. This effort provides Operations and Maintenance (O&M) of mission-critical IT systems for the Department of State( DOS), Consular Affairs (CA), supporting 10,000 users across 230 overseas posts, 29 domestic passport agencies, and multiple data centers.

Washington, Washington, DC.30+ days ago

Demonstrated experience analyzing organizational IT procurements, identifying opportunities to reduce costs through innovative procurement vehicles, reducing service/support levels to procure necessary support to deliver organizational needs, and analyzing inventory in order to reduce the number of maintenance and support agreements. Facilitate renewals of maintenance and support services contracts to ensure availability of post-warranty support and SW upgrade entitlements; resolves warranty disputes and product returns; and identifies and reports market challenges or trends that may prevent timely acquisition of goods and services.

North Bethesda, MD30+ days ago

$70,000–$85,000 Per Year

We are currently seeking an Assistant Property Manager – Office to add to our team that will provide support for the day to day operations of a portfolio of Class A office properties located at Pike & Rose, Bethesda Row, and Congressional North. Serve as a primary day‑to‑day contact for tenants, responding promptly to requests related to maintenance, janitorial, lease provisions, and general building operations.

Washington, Washington, DC.8 days ago

This effort provides Operations and Maintenance (O&M) of mission-critical IT systems for the Department of State, Consular Affairs (CA), supporting 10,000 users across 230 overseas posts, 29 domestic passport agencies, and multiple data centers. The Network Operations Manager (NWM) shall serve as a team leader(est 10 technicians) for CA tasks involving engineering development, integration, interface design analysis, integration of infrastructure, and testing of SW and HW.

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