Business Development Manager (South Overland Park, KS) Ace HardwareBusiness Development Manager (South Overland Park, KS)Overland Park, KS$55,000–$65,000 / yearGreat people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork. Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikema's Ace, Outer Banks Ace, Dennis Company, and Breed & Company.
Treasury Management Officer-Business Banking UMB BankTreasury Management Officer-Business BankingOverland Park, KansasBuild rapport and partner with business banking relationship officers and others to identify, target and build opportunities for Treasury Management solutions to meet and/or exceed established referral, sale/cross sale revenue goals which are defined in outlined performance objectives set by manager. Serve our current and prospective clients to identify working cash flow opportunities, position bank products and services to enhance client efficiencies and drive fee income generation to the bank.
P&C Business Partner roles-Corporate and Field (Hybrid in Kansas City) H&R BlockP&C Business Partner roles-Corporate and Field (Hybrid in Kansas City)KANSAS CITY, MissouriFull timeAs a trusted consultant and coach, the People & Culture Business Partner leverages broad HR expertise to address complex organizational challenges, influence business decisions, and deliver talent strategies that enable sustainable growth and exceptional associate experiences. Ability to use AI-enabled tools to streamline day-to-day work, stengthen communication and data processing, and identify opportunities to redesign or automate process steps in ways that improve speed, accuracy, and business impact.
Operating Partner Trainee - 158 - West Olathe, KS 66061 (Olathe, KS) WendysOperating Partner Trainee - 158 - West Olathe, KS 66061 (Olathe, KS)Olathe, KS$55,000–$70,000 / yearHigh energy and ability to react to situations quickly and decisively, possessing self-confidence to be assertive when taking a position, and not afraid to make decisions. Ability to lead, influence and develop organizational capability as well as achieve results with a diverse group of stakeholders.
NewTerritory Business Manager - Kansas City, MO Merz TherapeuticsTerritory Business Manager - Kansas City, MOKansas City, MissouriStrategic account development Identify new/untapped hospital/healthcare system opportunities and drive profitable revenue within these accounts by initiating, developing and delivering unique solutions that result in improved customer and patient experiences. Seek to expand business opportunities by bringing high-level knowledge, insights, relationships and strategies to enhance Merz Therapeutics’ value proposition and achieve optimal access for our brands (where applicable) within these important Strategic Accounts.
Branch Manager (New Business Development) First Citizens BankBranch Manager (New Business Development)Overland Park, KansasFull timeQualifications: Bachelor's Degree and 2 years of experience in Sales, customer service, or lending, or financial services sales, including supervisory OR High School Diploma or GED and 8 years of experience in Sales, customer service, or lending, or financial services sales, including supervisory. As a Financial Sales Manager at First Citizens Bank your role will be primarily focused on outbound calling activities to generate new business opportunities and may occasionally partner with a business or commercial banker to provide expertise around business deposits and related services.
Operating Partner Trainee - 155 - Midland, KS 66226 (Shawnee, KS) WendysOperating Partner Trainee - 155 - Midland, KS 66226 (Shawnee, KS)Shawnee, KS$55,000–$70,000 / yearHigh energy and ability to react to situations quickly and decisively, possessing self-confidence to be assertive when taking a position, and not afraid to make decisions. Ability to lead, influence and develop organizational capability as well as achieve results with a diverse group of stakeholders.
Operating Partner Trainee - 218 - North Oak, MO 64155 (Kansas City, MO) WendysOperating Partner Trainee - 218 - North Oak, MO 64155 (Kansas City, MO)Kansas City, MO$55,000–$70,000 / yearHigh energy and ability to react to situations quickly and decisively, possessing self-confidence to be assertive when taking a position, and not afraid to make decisions. Ability to lead, influence and develop organizational capability as well as achieve results with a diverse group of stakeholders.
Operating Partner Trainee - 226 - Independence, MO 64057 (Independence, MO) WendysOperating Partner Trainee - 226 - Independence, MO 64057 (Independence, MO)Independence, MO$55,000–$70,000 / yearHigh energy and ability to react to situations quickly and decisively, possessing self-confidence to be assertive when taking a position, and not afraid to make decisions. Ability to lead, influence and develop organizational capability as well as achieve results with a diverse group of stakeholders.
Operating Partner Trainee - 154 - Hemlock, KS 66223 (Overland Park, KS) WendysOperating Partner Trainee - 154 - Hemlock, KS 66223 (Overland Park, KS)Overland Park, KS$55,000–$70,000 / yearHigh energy and ability to react to situations quickly and decisively, possessing self-confidence to be assertive when taking a position, and not afraid to make decisions. Ability to lead, influence and develop organizational capability as well as achieve results with a diverse group of stakeholders.
Business Development Manager (Fremont, CA) Ace Hardware CorpBusiness Development Manager (Fremont, CA)Overland Park, KSGreat people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork. Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikema's Ace, Outer Banks Ace, Dennis Company, and Breed & Company.
Business Development Associate - Commerce Trust Commerce Bancshares IncBusiness Development Associate - Commerce TrustKansas City, MO$26.70–$33.66 / hourThis compensation range is for the Business Development Associate & Specialist - CTC job and contemplates a wide range of factors that are considered in determining most appropriate job level and making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. For more than a century, Commerce Trust has been a leading provider of wealth management services including financial planning, estate and tax planning, investment management, private banking and trust administration services.
NewSmall Business Relationship Manager - Kansas City US BankSmall Business Relationship Manager - Kansas CityKansas City, MO$80,280–$98,120 / yearThe Small Business Relationship Manager NMLS is responsible for delivering excellent customer service in alignment with U.S. Bank Core Values while providing comprehensive financial solutions to complex small business clients with annual revenues generally between $500K and $2.5 million, typically not exceeding $5 million. In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Small Business Banking Representative Commerce Bancshares IncSmall Business Banking RepresentativeKansas City, MO$30.55–$35.80 / hourThis compensation range is for the Small Business Banking Representative job and contemplates a wide range of factors that are considered in making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. Execute Credit/Portfolio tasks as required including, but not limited to: contacting customers for updated financial information and loan agreement compliance requirements, complete customer financial reporting requirements and loan covenant/provision compliance administration, and submit company and personal financial statements.
Business Development Manager (Raleigh, NC) Ace Hardware CorpBusiness Development Manager (Raleigh, NC)Overland Park, KS$55,000–$60,000 / yearGreat people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork. Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikema's Ace, Outer Banks Ace, Dennis Company, and Breed & Company.
NewMunicipal Court Clerk City of Leavenworth, KSMunicipal Court ClerkLeavenworth, KS$34,768–$43,460 / yearMunicipal Court Clerk: The City of Leavenworth is looking for qualified candidates to perform specialized clerical work in the preparing cases for court, liaison during court proceedings, and maintenance of all related records, reports, and funds in conjunction with the operation of the Municipal Court Division. Minimum Qualifications: US citizen; HS diploma or GED equivalent; two years experience in clerical, paralegal or admin work; or equivalent combination education and experience; and possess a valid driver's license.
Benefits Generalist First Busey CorpBenefits GeneralistLeawood, KS$22–$27 / hourBusey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies ("Agency"), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings ("Agreement"). Support administration of associate benefit programs by maintaining accurate data across HRIS, payroll, and vendor systems and assisting with enrollment, billing, reporting, and eligibility processes.
HR Manager NucorHR ManagerKansas City, MOSpecific areas to be addressed are building effective talent management strategies, implementation of training and skill development programs, improved alignment, and communications amongst AMR teammates, along with enhancing the culture of whole person safety within the operations. Responsibilities include but are not limited to: Oversee and administer all plans for a variety of Human Resources functions such as recruiting, training and development, wage/benefit administration, compliance with statutory requirements, teammate engagement, performance evaluations, workers compensation and safety etc.
NewProgram Coordinator - Part Time (Cancer Center) University of Kansas Medical CenterProgram Coordinator - Part Time (Cancer Center)Kansas City, MO$28.20–$38.35 / hourJob Description: Job Duties Outlined: Provide program support and coordination for Education, Human Resources and Administration for the Cancer Center which includes maintaining information in databases related to KU Cancer Center educational grant initiatives. The University of Kansas Cancer Center is the region''s only National Cancer Institute-designated comprehensive cancer center where patients gain access to the most promising therapies, cutting-edge clinical trials and world class research.
Business Development Rep Ascend Learning LLCBusiness Development RepLeawood, KSHeadquartered in Burlington, MA, with additional office locations and hybrid and remote workers in cities across the U.S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2025 Greatest Workplaces as well as America's Best Places to work for Mental Well-Being for 2025. Ascend Learning, a leading healthcare and learning technology company, is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data-driven solutions across the lifecycle of learning.
Human Resources Business Partner Helpside IncHuman Resources Business PartnerOverland Park, KSBusiness Partners are responsible for proactively meeting with client contacts to fulfill promises that have been made, educate them on how to best use our tools and services, prove value, solve problems, and gather referrals. We expect a Business Partner to provide expert level advice on employment law compliance and all things HR so our clients can worry less about researching laws and worry more about running their businesses.
Human Resources Business Partner (HRBP) Stearns, Conrad and Schmidt Consulting Engineers IncHuman Resources Business Partner (HRBP)Overland Park, KS$120,000–$135,000 / yearSCS is building a world where environmental systems and infrastructure strengthen the health, safety and resilience of communities - from reducing methane emissions at landfills to producing alternative energy, from repurposing contaminated properties to sequestering carbon. Your role will be pivotal in collaborating with leadership on various aspects, including workforce planning, labor and management relations, performance management, organizational development, and talent management.
Human Resources Business Partner Chick-fil-A Supply LLCHuman Resources Business PartnerOlathe, KansasRequired Years of Experience: 5 Preferred Years of Experience: 7 Travel Requirements: 30% Required Level of Education: High School Diploma or GED Preferred Level of Education: Bachelor's Degree Relocation Assistance Provided: Yes Work Environment: Office This role is ideal for an experienced HR Generalist, Human Resources Manager, Talent Manager, or Human Resources Business Partner who understands that creating a great Team Member experience requires both strategic influence and attention to detail.
Human Resources Business Partner (HRBP) NBKC BankHuman Resources Business Partner (HRBP)Kansas City, MOThis is a highly collaborative, hands-on individual contributor role where you'll help drive talent initiatives, strengthen leadership capability, and support an exceptional employee experience while balancing strategic priorities with day-to-day execution. You'll partner with leaders to navigate complex people challenges, develop talent, support organizational growth, and foster a culture where employees can do their best work.
Human Resources Business Partner HR RethoughtHuman Resources Business PartnerPrairie Village, KSWe partner with small to mid-sized businesses (first employee to 200+ employees) and form partnerships as their HR and Recruiting teams. Our ideal candidate is self-motivated, extremely organized , and is energized by working with multiple clients !
New["Sales Operations Business Partner","Sales Operations Business Partner"] WellSky["Sales Operations Business Partner","Sales Operations Business Partner"]Overland ParkGuide accurate and timely forecast submissions using sales processes and tools and facilitate improvements in forecasting tools and methodologies to support market-specific needs. Provide input on quota expectations to the compensation team, understand impacts of the sales compensation plan, and assist in creation and communication of sales campaigns and sales bonus incentive programs.
Human Resources Business Partner (HRBP) SCS EngineersHuman Resources Business Partner (HRBP)Overland Park, Kansas$120,000–$135,000 / yearFull timeSCS is building a world where environmental systems and infrastructure strengthen the health, safety and resilience of communities — from reducing methane emissions at landfills to producing alternative energy, from repurposing contaminated properties to sequestering carbon. Your role will be pivotal in collaborating with leadership on various aspects, including workforce planning, labor and management relations, performance management, organizational development, and talent management.
Operating Partner Trainee - 212 - Grandview, MO 64030 (Grandview, MO) WendysOperating Partner Trainee - 212 - Grandview, MO 64030 (Grandview, MO)Grandview, MO$55,000–$70,000 / yearHigh energy and ability to react to situations quickly and decisively, possessing self-confidence to be assertive when taking a position, and not afraid to make decisions. Ability to lead, influence and develop organizational capability as well as achieve results with a diverse group of stakeholders.
Operating Partner Trainee - 222 - Madison Avenue, MO 64145 (Kansas City, MO) WendysOperating Partner Trainee - 222 - Madison Avenue, MO 64145 (Kansas City, MO)Kansas City, MO$55,000–$70,000 / yearHigh energy and ability to react to situations quickly and decisively, possessing self-confidence to be assertive when taking a position, and not afraid to make decisions. Ability to lead, influence and develop organizational capability as well as achieve results with a diverse group of stakeholders.
Operating Partner Trainee - 207 - Blue Springs, MO 64014 (Blue Springs, MO) WendysOperating Partner Trainee - 207 - Blue Springs, MO 64014 (Blue Springs, MO)Blue Springs, MO$55,000–$70,000 / yearHigh energy and ability to react to situations quickly and decisively, possessing self-confidence to be assertive when taking a position, and not afraid to make decisions. Ability to lead, influence and develop organizational capability as well as achieve results with a diverse group of stakeholders.
Talent Acquisition Sourcing Partner AdventHealthTalent Acquisition Sourcing PartnerShawnee Mission, KS$50,339.52–$93,631.51 / yearAdditional Information: An equivalent combination of education and relevant work experience may be considered in lieu of the stated degree requirement: - Bachelor's Degree in related field OR 4 years relevant work experience. Develops strategies to acquire talent to ensure vacancies are kept to facility-specified levels, new and expanding programs are staffed for opening dates, and retirement replacement plans are executed.
Operating Partner Trainee - 211 - Lee's Summit, MO 64063 (Lees Summit, MO) WendysOperating Partner Trainee - 211 - Lee's Summit, MO 64063 (Lees Summit, MO)Lees Summit, MO$55,000–$70,000 / yearHigh energy and ability to react to situations quickly and decisively, possessing self-confidence to be assertive when taking a position, and not afraid to make decisions. Ability to lead, influence and develop organizational capability as well as achieve results with a diverse group of stakeholders.
Human Resources Business Partner Marmon Holdings, IncHuman Resources Business PartnerLeawood, KSOur comprehensive range of top-tier concrete offerings encompasses burial vaults, monuments, lawn crypts, columbarium niches, septic tanks, retaining walls, storm shelters, and agricultural precast products. As a part of the global industrial organization Marmon Holdings-which is backed by Berkshire Hathaway-you'll be doing things that matter, leading at every level, and winning a better way.
BCT Partners - Lead Head Start Program Specialist BCT Partners, LLCBCT Partners - Lead Head Start Program SpecialistKansas City, MOFull timeThe Administration for Children and Families (ACF) is a federal agency within the U.S. Department of Health and Human Services (HHS) dedicated to fostering health and well-being by providing federal leadership, partnership, and resources for the compassionate and effective delivery of human services. In addition, the Lead Program Specialist coordinates regional activities, ensures effective team performance, and serves as BCT’s primary liaison to the Regional Office, including direct engagement with the Contracting Officer’s Representative (COR).
VP, HR Business Partner Endurance Services LimitedVP, HR Business PartnerLenexa, KansasOur business, your impact, our opportunity: What you’ll be doing: This role will be a key member of the AgriSompo leadership team that will develop, lead and drive people initiatives (working leader) including: Execution of all aspects of HR within the AgriSompo Business Unit including talent management, performance management, talent acquisition, employee relations, compensation, employee engagement, organizational development and diversity & inclusion. Partner with HR Centers of Excellence on compensation, recruiting, learning & development, and diversity & inclusion initiatives to integrate programs into business-facing deliverables, including annual compensation planning, AgriSompo-specific compensation programs, training, talent acquisition, and employee learning and development.
Business Intelligence & Market Insights Coordinator Quanta Infrastructure Solutions Group, LLCBusiness Intelligence & Market Insights CoordinatorOverland Park, KansasFull timeThe QISG team brings together Engineering, Safety, Quality, Material Procurement, QA/QC, Right-of-Way Acquisition, Scheduling, Environmental Planning, Permitting, Title and Land Management expertise that ensure outstanding results for our clients. The Business Intelligence Coordinator supports the Market Strategy and Sales teams by researching, tracking, and maintaining assigned regional data and documentation.
Manager, Business Intelligence & Market Insights Quanta Infrastructure Solutions Group, LLCManager, Business Intelligence & Market InsightsOverland Park, KansasFull timeWorking closely with the Director of Market Strategy, this Manager serves as the primary analytical engine of the BI function, processing raw planning data to building and maintaining the opportunity pipeline in Salesforce, and ensuring Commercial Operations teams are consistently informed with accurate, well-organized market intelligence. The Manager, Business Intelligence & Market Insights is a critical member of the Market Strategy team, responsible for producing high-quality market intelligence that enables Quanta's Commercial Operations (Sales) and Leadership teams to identify, prioritize, and pursue transmission and energy infrastructure opportunities.
NewIT Business Value Partner UMB BankIT Business Value PartnerKansas City, MissouriWorking closely with senior leadership, you will facilitate portfolio planning, investment decisions, governance, and executive reporting while ensuring initiatives align with organizational priorities, available capacity, and long-term business strategy. The posted compensation range on this listing represents UMB’s good faith and reasonable estimate based on its budget and what it expects to be the starting pay for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors.
Business Development Specialist BunzlBusiness Development SpecialistRiverside, MOFull timeCustomer Relationship Management: Build and maintain strong relationships with both new and dormant customers, understand their business needs and pain points, and effectively communicate how our company can address these needs. The Business Development Specialist is responsible for recovering lost business (win-back), prospecting new business opportunities, and partnering with Field Sales Representatives within their respective territories.
Sr Business Intelligence Analyst Ascend Learning LLCSr Business Intelligence AnalystLeawood, KSRemote5+ years of Expert‑level Tableau experience to create:complex LOD calculations and table calculations, Advanced parameters and dynamic interactions, High‑value, modern user‑focused visual designs and Performance‑optimized dashboards. Headquartered in Burlington, MA, with additional office locations and hybrid and remote workers in cities across the U.S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2025 Greatest Workplaces as well as America's Best Places to work for Mental Well-Being for 2025.
Assistant Business Controller- Finance (Onsite- Overland Park, KS) Netsmart Technologies IncAssistant Business Controller- Finance (Onsite- Overland Park, KS)Overland Park, KSAssistant Business Controller: As an Assistant Business Controller, you will act as a key financial liaison between internal teams-such as General Ledger, Revenue, and Contracts-and client-facing groups, including Sales and Client Alignment. Proficiency in tools like Excel and Power BI is essential, as the role involves working with large data sets, building reports, and presenting actionable insights.
Human Resources Business Partner ProAmpacHuman Resources Business PartnerLenexa, KSFull timeAs the HR leader for the Lenexa facility, you will: Lead and execute key HR programs, including employee relations, corrective actions, investigations, performance management, talent management, benefits and leave administration, compensation and payroll oversight, recognition, training, and development. This is a hands-on, on-site HR leadership role supporting both hourly and salaried employees while serving as a trusted partner to the plant leadership team.
Human Resources Business Partner Beacon MobilityHuman Resources Business PartnerBonner Springs, KS$80,000–$90,000 / yearSince 1979, Midwest Bus Sales has provided award-winning sales and service to customers nationwide. Covering six states with five locations, we have the size, scope, and ability to provide the highest quality customer and employee experience.
Business Development Vice President CLEAResult Consulting, Inc.Business Development Vice PresidentKSThe ideal candidate brings deep knowledge of and relationships within the energy efficiency market and understands how regional regulatory and legislative dynamics influence client needs and business strategy. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g.
Mgr EEP Business Systems & Support Evergy IncMgr EEP Business Systems & SupportKansas City, MO$111,400–$148,500 / yearPosition Summary: The Manager EEP Systems and Support provides leadership and direction for the systems, processes, and analytical capabilities that support Evergy Energy Partners' power marketing and trading operations across the front, middle, and back offices. Summary of Primary Duties: Lead the EEP Business Systems and Support team, including internal and external resources, providing direction and oversight for key activities while fostering a culture of collaboration, continuous improvement, customer focus, and accountability.
Business Practitioner - Agentic AI Sr Manager/Associate Director Accenture PlcBusiness Practitioner - Agentic AI Sr Manager/Associate DirectorOverland Park, KSAs a Microsoft-specialized Agentic AI Senior Manager in AMBG, your role will pivot on multiple axes; lead origination and pre-sales solutioning for high-impact agentic AI opportunities, bringing the technical and domain breadth to shape deals that others cannot, and across active engagements, you will operate as a Subject Matter Advisor: guiding solution direction, shaping governance and operating model design, and providing the senior technical and thought leadership that keeps programs on the right track. Apply deep knowledge of agentic AI across process reinvention, governance frameworks, Centers of Excellence, operating model design, and the full agentic lifecycle to guide how Microsoft capabilities (365 Copilot, Copilot Studio, Azure AI Foundry, Azure OpenAI Service, Azure AI Search, Azure AI Agent Service, Azure ML, Microsoft Fabric) are positioned and scoped in a pursuit.
Partner, Assurance Services - Healthcare RubinBrownPartner, Assurance Services - HealthcareKansas City, MOThis role leads client relationships, ensures audit quality and regulatory compliance, mentors team members, and drives practice growth through business development and cross-service collaboration. Our annual revenue is approximately $240 million with 1,000+ team members across locations in Chicago, Denver, Detroit, Kansas City, Las Vegas, Mumbai (India), Nashville, and St.
Account Executive New Business Developer Republic Services IncAccount Executive New Business DeveloperKansas City, KSMaintains a thorough knowledge of the Company's available services, lines of business, and pricing structures; offers additional services to existing and potential commercial, industrial and recycling clients, including total waste stream management solutions, as appropriate, to grow targeted profitable revenue and contribute to Company goals and objectives. Republic has partnered with renewable gas developers to construct Renewable Natural Gas (RNG) plants at our landfills, expanding beyond the 77 projects we currently have to make progress towards our goal to beneficially reuse 50% more biogas by 2030 (2017 baseline year).
Business Sales Representative ADT IncBusiness Sales RepresentativeLenexa, KSWhat you will do: You'll use your strong communication and creative problem-solving skills to demonstrate the value of our innovative security and smart business solutions to small business customers while explaining our products and services in depth and recommending the right options for their needs. Customize each system to fit the business's layout, operations, and security needs, combining security, automation, and life-safety technology in ways that support how they work.
NewCybersecurity Business Operations & Sales Support Lead Accenture PlcCybersecurity Business Operations & Sales Support LeadOverland Park, KSWe work with leading enterprises and institutions to build resilience through IR retainers, tabletop exercises, breach simulation, and recovery planning - and we complement Accenture's broader managed security capabilities, including MxDR and SOC services. Understand how Cyber Readiness, Recovery & Response services support and extend Accenture's managed security offerings - including MxDR and related capabilities - and communicate that value clearly in client and internal conversations.