NewConstruction Project Sales Manager - Odessa, TX Stanley Black & DeckerConstruction Project Sales Manager - Odessa, TXODESSA, TXRemote$105,000–$169,100 / yearJoin our top-notch team of approximately 43,500 diverse and high-performing professionals globally who are making their mark on some of the world's most beloved brands, including DEWALT, BLACK+DECKER, CRAFTSMAN, STANLEY, CUB CADET, and HUSTLER. We are committed to ensuring our state-of-the-art "smart factory" products and services provide greater quality to our customers & greater environmental and social value to our planet.
NewDialysis Clinical Manager Registered Nurse - RN Fresenius Medical CareDialysis Clinical Manager Registered Nurse - RNMidland, TXOther: • Collaborates closely with, providing oversight as needed to, the Clinical Manager/Charge RN acting as nurse manager, the Medical Director, and the physicians regarding the direct patient care responsibilities within the facility to ensure the provision of outstanding quality of patient care, as defined by the FMS quality goals, and compliance with the pertinent company policies and procedures. • Demonstrated leadership competencies and management skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, results orientation, team building, motivating employees, performance management and decision making.
Business Office Manager Vista Surgery CenterBusiness Office ManagerMidland, TXFull timeGENERAL SUMMARY OF DUTIES: The Business Office Manager (BOM) assists the Facility Director and Clinical Manager in running the Center in an efficient, cost-effective and patient-centered manner. Be able to communicate effectively with upper management, center staff, physicians and their staffs, patients, their families, marketing, insurance and sales representatives.
NewManager Clinic Business Office 0635-Big Bend Medical GroupManager Clinic Business OfficeOdessa, TXPart timeManage day to day business office operations across assigned clinic locations. Monitor schedules and assist with training of new clinic managers.
Business Development Manager Elwood StaffingBusiness Development ManagerMidland, TXFull timeActively drive negotiations, close, and onboard new accounts while working with a service team to provide service delivery. Come work for a growing company that serves more than 6,000 businesses and puts more than 28,000 people to work daily.
Business Development Manager Veolia Environnement SABusiness Development ManagerMidland, TXCore Qualifications: Bachelors of Science Degree in Engineering (Chemical, Industrial, or Mechanical), Biology, or Chemistry, or in any related discipline from an accredited college or university (or a high school diploma/GED with at least 4 years of experience in a product or customer support position in the Water Treatment/Water Process industry). Specializing in water, energy, and waste management, Veolia designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation.
Senior Business Development Manager Ericsson Mobile Financial Services Telefonaktiebolaget LM EricssonSenior Business Development Manager Ericsson Mobile Financial ServicesMidland, TXThis role is a hybrid position with the expectation to work onsite (3) three days a week in the Ericsson office located in Plano, TX, Austin, TX, Bellevue, WA, Boise, ID, Irvine, CA, Lewisville, TX, Morristown, NJ, New York, NY, Overland Park, KS, Santa Clara, CA, or Washington, DC. Drive consultative and solution selling by understanding customer business needs, shaping value-led propositions, and positioning Ericsson Mobile Financial Services capabilities to address strategic, operational, and commercial priorities.
Business Development Manager - Permian NOV IncBusiness Development Manager - PermianMidland, TXWork closely with sales, marketing, operations, and product teams to deliver customer solutions. Proven experience in business development, sales, account management, or a similar commercial role.
Product Demonstration Manager (In-Store Selling) - Midland / Odessa, TX HEBProduct Demonstration Manager (In-Store Selling) - Midland / Odessa, TXMidland, TexasFull timeStrong knowledge of H-E-B systems and processes, including Scheduling System, Recipe Authoring System, Inventory Management Systems, Product Ordering Systems, Display Planning System, Sales Data Systems, Microsoft Office Application, Internal Company Websites, Company Mobile Applications for Partners and Customers. Management / Training: - Serves as the key point of contact for Total Store Event planning; leads planning and execution for customer experience and selling, including product demonstration, hospitality, and selling plans in collaboration and alignment with Total Store Leader Team.
General Manager (Bilingual) Community Choice Financial Family of BrandsGeneral Manager (Bilingual)Odessa, TexasFull timeOur Purpose: The Community Choice Financial® Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Lead the charge for all team members to identify local marketing strategies, use business-to-business partnership opportunities, obtain referrals, host and participate in community and in-store events to steer growth and build revenue.
District Manager Watermill Express LLCDistrict ManagerMidland, TXFull timePartner with corporate to review sales and functionality reports, identify issues and/or trends, and take appropriate actions to maintain unit functionality, enhance customer service, and drive sales. Function as the field liaison to the corporate office by communicating successes, opportunities for improvement, sales trends, ideas, competitive information, and concerns to continually improve market performance.
Account Manager - State Farm Agent Team Member Lara Sandlin - State Farm AgentAccount Manager - State Farm Agent Team MemberMidland, TXFull timeAs Account Manager - State Farm Agent Team Member for Lara Sandlin - State Farm Agent, you are vital to our daily business operations and customers’ success. Today, I operate two offices: my Legacy office in Midland with six team members, and my second location in Andrews with three team members.
Regional Manager, Geotechnical and CMT ECS LtdRegional Manager, Geotechnical and CMTOdessa, TexasECS is currently ranked #60 in Engineering News-Record’s Top 500 Design Firms (April 2026), #148 in Engineering News-Record’s Top 200 Environmental Firms (October 2025) and #50 in Zweig Group’s Hot Firm List (May 2025). Build strong, team-first partnerships with office managers, department managers, and technical leaders to align priorities, remove roadblocks, and strengthen delivery and client outcomes.
Account Manager Dnow IncAccount ManagerMidland, TXThis role focuses on managing and expanding existing accounts while identifying and developing new business opportunities for Flex Flow rental, service, and equipment solutions. The successful candidate will serve as a trusted advisor to customers by understanding their operational needs and delivering value-added pumping and fluid handling solutions.
Product Demonstration Manager (In-Store Selling) - Midland / Odessa, TX H.E. Butt Grocery CoProduct Demonstration Manager (In-Store Selling) - Midland / Odessa, TXOdessa, TXFunction in a fast-paced, retail environment - Safely maneuver around moving mechanical parts - Work extended hours and varying work schedule as dictated by the business, including weekend shifts - Constantly stand, reach at waist, and grasp - Occasionally walk, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, and perform fine motor movements - Occasionally be exposed to cold, hot, ambient temperatures, loud noise, wet conditions - Demonstrate the ability to lift 25 lbs, and manage more than 25 lbs While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day It is Partners' responsibility to never lift beyond their own safe lifting limit. - Strong knowledge of H-E-B systems and processes, including Scheduling System, Recipe Authoring System, Inventory Management Systems, Product Ordering Systems, Display Planning System, Sales Data Systems, Microsoft Office Application, Internal Company Websites, Company Mobile Applications for Partners and Customers - Working knowledge of catering, food presentation, large scale cooking, ethnic food, recipe development, etc.
Project Manager - Land/ROW TRC Companies IncProject Manager - Land/ROWMidland, TX$91,000–$110,500 / yearThe Right of Way Land Manager serves a major role in field operations, providing critical functions related to internal and external relationships, human resource management, development, as well as management of departmental and project budgets, and overall management of adverse portfolio of projects situated across the country. We recognize that the expertise of our staff is our strongest asset, so we generously reward employees for successful performance and invest in their careers through training and the development of new skills and certifications.
Human Resources Manager BrenntagHuman Resources ManagerMidland, TexasThe Human Resources Manager will serve as a strategic business partner to support the operational goals and strategies by providing guidance and support to managers and employees across the organization, and assisting in core HR disciplines such as employee relations, total rewards and benefits administration, talent acquisition and workforce planning, talent management (including performance management, succession planning, and development planning), and the execution of learning and development initiatives. The Human Resources Manager serves as the primary HR partner and point of contact for employees and leaders, providing primarily operational human resources support and some strategic partnership.
Branch Manager Lonestar ForkliftBranch ManagerOdessa, TX$124,000–$155,000 / yearLonestar Forklift offers new equipment, used equipment, rentals, service, parts, fleet management, and training for our customers, providing comprehensive and tailored solutions for unique business needs. As the Branch Manager, your key responsibilities will include: Lead the day-to-day operations of the branch, ensuring all departments function in alignment with company goals (i.e., Parts, Service, Sales, Rentals, Operator Training).
Dialysis Clinical Manager Registered Nurse - RN Fresenius Medical Care AG & Co KGaADialysis Clinical Manager Registered Nurse - RNMidland, TXOther: Collaborates closely with, providing oversight as needed to, the Clinical Manager/Charge RN acting as nurse manager, the Medical Director, and the physicians regarding the direct patient care responsibilities within the facility to ensure the provision of outstanding quality of patient care, as defined by the FMS quality goals, and compliance with the pertinent company policies and procedures. Demonstrated leadership competencies and management skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, results orientation, team building, motivating employees, performance management and decision making.
Hourly Assistant Manager Pizza Hut IncHourly Assistant ManagerOdessa, TXntttttttttttttttttttttSummary: The Hourly Assistant General Manager supports the day to day operations of the assigned restaurant, including: sales building, inventory and labor controls, quality of product and service and sanitation at the direction of the Restaurant General Manager. b'nn nn nn n n n n n n Hourly Assistant Manager in Odessa, TX | Pizza Hut n n nn nn nntntntntntntntntntntntntntnnnnnttnttnnnnnnnnnnttnttttnttnnnnn n n n n nn n nn n n n n n n n nn Skip to main contentnnt.
Store Logistics Manager #96 - Midland, TX AcademyStore Logistics Manager #96 - Midland, TXMidland, TexasComfortably manage and audit firearm sales, ensuring all transactions meet federal and state requirements through accurate completion of ATF Form 4473, background check verification, and final approval. As a Logistics Manager, you will drive the day‑to‑day operational rhythm of the store, ensuring every process behind the scenes supports a seamless customer experience.
Regional Manager, Geotechnical and CMT Engineering Consulting Services LtdRegional Manager, Geotechnical and CMTOdessa, TXECS is currently ranked #60 in Engineering News-Record's Top 500 Design Firms (April 2026), #148 in Engineering News-Record's Top 200 Environmental Firms (October 2025) and #50 in Zweig Group's Hot Firm List (May 2025). Build strong, team-first partnerships with office managers, department managers, and technical leaders to align priorities, remove roadblocks, and strengthen delivery and client outcomes.
Regional Sales Manager - Permian Basin MIRATECH CorporationRegional Sales Manager - Permian BasinOdessa, TXFull timeReports to: Division Sales ManagerCooperates with: All DepartmentsPrimary Responsibility: This position is responsible for direct sales of the complete MIRATECH product line in the Gas Compression Market in the Permian Basin Specific Duties and Responsibilities:Manage account sales for the Permian Basin region, working with both the distribution network and direct accounts. A. or B.S. degree from an accredited college/university in Business / Marketing / Engineering preferred3+ years of successful industrial product business-to-business sales, preferably in the gas compression, pipeline or downstream industriesValid driver's license and the ability to travel within the assigned territory.
Branch Manager MIRATECH CorporationBranch ManagerOdessa, TXFull timeReports to: VP-Energy InfrastructureCooperates with: All DepartmentsPrimary Responsibility: This position is responsible for all Branches, supporting Aftermarket and First Fit sales in the Energy Infrastructure MarketSpecific Duties and Responsibilities:Assist growing and managing existing key customer accounts and relationships. Assist with Customer Service and Inside Sales for Energy Infrastructure marketAssist in developing and increasing sales revenue to meet assigned targets.
["Account Manager","Account Manager"] Brandability["Account Manager","Account Manager"]MidlandWorking in partnership with an assigned Business Development Manager (BDM), the Account Manager ensures accurate order processing, proactive communication, vendor coordination, and an outstanding customer experience. The Account Manager (AM) is responsible for delivering exceptional day-to-day service to assigned customer accounts by managing order execution from quote through delivery.
HSE Manager PDC - Permian Patterson-UTI Energy IncHSE Manager PDC - PermianMidland, TXMinimum of seven (7) years of HSE experience in oil and gas, with direct experience supporting drilling rig operations and working knowledge of HSE policies, procedural discipline, incident investigation, corrective-action management, process improvement, and gap analysis. · Ability to maintain focus, self-motivation, change agility, and manager-level discipline while leading through Senior HSE Advisors, aligning the team around regional HSE priorities, customer expectations, employee development, and operational excellence.
Field Service Manager Cooper Machinery Services BrandField Service ManagerOdessa, TexasHeadquartered in Houston, TX, but with commercial and services hubs around the world, Cooper Machinery Services provides world-class services to more than 22,000 units in its installed base. Cooper Machinery Services provides natural gas compression equipment and services to customers globally in the Oil & Gas, Power, Transportation, and Marine sectors.
NewOperations Manager Onterris PayrollOperations ManagerMidland, TexasOur scientists, engineers, field teams and consultants apply systems thinking that unites science, data and practical expertise to deliver solutions that strengthen our clients’ resilience, mitigate risk and protect the air, water and soil that sustain communities, while uncovering responsible paths forward for planet and progress. Support Practice Area Leaders and Project Managers across all service lines to assign preferred project staffing and resolve any staffing conflicts and performance issues.
Senior Inventory Manager AST SpaceMobileSenior Inventory ManagerMidland, TXThe Senior Inventory Manager will play a critical role in ensuring inventory integrity across all operational sites by implementing scalable inventory management processes, improving material visibility, reducing inventory discrepancies, and ensuring production teams have reliable access to materials necessary to support aggressive manufacturing schedules. AST SpaceMobile is seeking an experienced and highly strategic Senior Inventory Manager to lead enterprise-wide inventory management operations supporting large-scale manufacturing activities across multiple company facilities.
General Manager (Bilingual) Community Choice Financial Inc.General Manager (Bilingual)Odessa, TXThe Community Choice Financial Family of Brands ("CCF" or the "Company"), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Lead the charge for all team members to identify local marketing strategies, use business-to-business partnership opportunities, obtain referrals, host and participate in community and in-store events to steer growth and build revenue.
Senior Inventory Manager AST Space MobileSenior Inventory ManagerMidland, TXThe Senior Inventory Manager will play a critical role in ensuring inventory integrity across all operational sites by implementing scalable inventory management processes, improving material visibility, reducing inventory discrepancies, and ensuring production teams have reliable access to materials necessary to support aggressive manufacturing schedules. AST SpaceMobile is seeking an experienced and highly strategic Senior Inventory Manager to lead enterprise-wide inventory management operations supporting large-scale manufacturing activities across multiple company facilities.
General Manager in Training - Retail (Midland, TX, US, 79706) Love's Travel Stops & Country Stores IncGeneral Manager in Training - Retail (Midland, TX, US, 79706)Midland, TXLove's continues its commitment to offer products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel and wholesale fuel customers. Innovation and perseverance continue to lead the way for the family-owned and -operated business headquartered in Oklahoma City with more than 40,000 team members in North America and Europe.
Assistant Security Account Manager Allied UniversalAssistant Security Account ManagerMidland, TexasDriving Positions : must possess a valid Driver’s License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required. The Assistant Account Manager job is responsible for assisting the Account Manager with all supervisory, training and operations functions at the assigned post in accordance with post orders and client instructions, and following all internal procedures.
General Manager Pizza Hut IncGeneral ManagerMonahans, TXntttttttttttttttttttttSummary: The Restaurant General Manager has overall responsibility for the day to day operations of the assigned restaurant, including: sales building, inventory and labor controls, quality of product and service and sanitation. b'nn nn nn n n n n n n General Manager in Monahans, TX | Pizza Hut n n nn nn nntntntntntntntntntntntntntnnnnnttnttnnnnnnnnnnttnttttnttnnnnn n n n n nn n nn n n n n n n n nn Skip to main contentnnt.
Finance Manager - Sewell Ford Lincoln Sewell Family of Companies, IncFinance Manager - Sewell Ford LincolnOdessa, TXQualifications: To be successful in this position, the individual must be able to perform each job responsibility satisfactorily, have a valid driver's license and acceptable driving record, complete a drug screening, background screening, and provide all government I-9 requirements. The Finance Manager will provide excellent customer service while creating the best ownership experience possible for our clients.
General Manager C5 Chicken LLC - Layne's Chicken FingersGeneral ManagerMidland, TXFull timeAs GM, you’ll oversee all aspects of restaurant operations, build and develop a high-performing team, and ensure every guest enjoys an exceptional experience. If you thrive in a fast-paced, fun environment and love leading with heart, hustle, and humor, this role is for you.
Assistant Store Manager - Midland or Odessa, TX HEBAssistant Store Manager - Midland or Odessa, TXMidland, TexasFull timeManagement / Leadership: - Spends majority of time using independent judgment making employment-related and business decisions, or effectively recommending such decisions, including product- and department-related strategies, hiring, promoting, disciplining, suspending, discharging, rewarding, or otherwise engaging in resolving Partner-related matters. - Helps manage performance and development of School of Retail Management (SORM), School of Retail Leadership (SORL), and Intern Program Partners relating to in-store merchandising issues.
Maintenance Manager Axis Energy ServicesMaintenance ManagerOdessa, TexasHigher level education or certifications are preferred such as BS/BA in business administration or facility management, or certifications such as Certified Maintenance Manager (CMM) or vocational school; equivalent combination of education and experience in oilfield well services and on the job accepted in lieu of education . The essential functions include, but are not limited to the following: Manages the maintenance staff, shop staff, mechanics and technicians, who order, service, repair, maintain parts and equipment, and the tasks performed on facilities and equipment.
Commercial Sales Manager - Oilfield RelaDyne IncCommercial Sales Manager - OilfieldMidland, TXWe are seeking a results-driven Commercial Sales Manager - Oilfield to drive revenue growth, develop strategic customer relationships, and expand our presence across upstream oilfield operations. Build strong relationships with operations, supply chain, and field leadership to understand customer needs and deliver value-added solutions.
Tax Manager Whitley PennTax ManagerOdessa, TXReview and/or prepare various types of complex tax returns; perform technical tax review and approval of all tax returns and governmental tax examinations of any complexity. Whitley Penn has become one of the most distinguished and fastest growing public accounting firms by providing exceptional service that reaches far beyond traditional accounting.
Field Service Manager - West Texas and New Mexico Kubota CorpField Service Manager - West Texas and New MexicoOdessa, TXThe Field Service Manager II will represent KUBOTA Tractor Corporations Service Department at independently owned KUBOTA dealerships within an assigned region of the US. Efforts of the role are to focus on dealer aftersales business development, technical and professional dealer personnel training, service support system management and warranty oversight.
Restaurant Manager Denny'sRestaurant ManagerOdessa, TXCompletes assigned office duties: guest check validations, timely drawer changes, audits, daily and weekly close-outs, schedules, and inventory. Assist in ensuring that facility and equipment are adhered to, through preventive maintenance, energy conservation, repairs, security measures, and that safety and sanitation requirements are met at all times.
Project Land Manager – Permian Basin (Hybrid) Purple Land ManagementProject Land Manager – Permian Basin (Hybrid)Midland, TXThe overall purpose of the role will be to communicate with senior executives on project status’, manage projects from all aspects, and influence landmen to perform in the most efficient manner Essential Responsibilities: Facilitate a motivating environment by providing training and increase the teams’ visibility and awareness in the community/industry Identify potential business leads for Purple Land Management and formulate a strategy for acquiring new business with Land Managers Manage client accounts with a high level of customer service to ensure client satisfaction and obtain additional work orders Follow all company policies and procedures outlined in the Employee Handbook Develop a strategy to successfully accomplish client objectives (Negotiate contractual agreements at or below market rate, etc.) Maintain business development and market the company’s services and abilities to new prospective clients Qualifications: Bachelor's degree in Energy Management, Land Management, Energy Commerce strongly preferred. In-House experience with an operator strongly preferred Preferred Qualifications (Not Required): CPL certification RPL certification Company Description Purple Land Management, LLC (“Purple”) is one of the nation’s largest tech-enabled provider of land services that negotiates the buying, selling, and leasing of mineral rights, determines and cures title, prepares mineral ownership reports, and performs other related services required for oil and gas operators to drill and produce wells.
Environmental Project Manager Aptim CorpEnvironmental Project ManagerMidland, TX$95,000–$117,000 / yearPrior experience may include field installation of environmental soil borings and monitoring wells, collection and documentation of soil and groundwater samples for laboratory analysis, Phase I and Phase II Environmental Site Assessments, environmental permitting, installation of environmental remediation systems, implementation of both in-situ and ex-situ remedial actions, underground storage tank installation and removal, underground storage tank system inspections, and working knowledge of Federal, State, and local environmental regulations. Experience may include but is not limited to: discussing project and site objectives with clients, developing proposals, reviewing client work orders, assigning and preparing project teams for assigned scopes, procuring materials and subcontractors, supervision of assessment and remediation efforts, preparation and/or review of deliverables, preparation of invoices, and general maintenance of client, regulator, subcontractor, and internal staff relationships.
Manager, Transportation DC Dollar Tree DistributionManager, Transportation DCOdessa, TexasLead the on-site carrier teams along with a team of Dollar Tree transportation coordinators, and work closely with the DC management team and store teams to meet or exceed outbound key performance metrics including but not limited to fleet utilization, on time service, backhauls, and cost management. The role of Regional Transportation Manager at Dollar Tree is to be responsible for the daily performance management and execution of outbound transportation operations to/from merchandise vendors, Distribution Centers (DCs) and stores within the Dollar Tree network.
Operations Manager MontroseOperations ManagerMidland, TXOur scientists, engineers, field teams and consultants apply systems thinking that unites science, data and practical expertise to deliver solutions that strengthen our clients' resilience, mitigate risk and protect the air, water and soil that sustain communities, while uncovering responsible paths forward for planet and progress. Support Practice Area Leaders and Project Managers across all service lines to assign preferred project staffing and resolve any staffing conflicts and performance issues.
NewAccount Manager I- DK Energy Services Dorf KetalAccount Manager I- DK Energy ServicesMidland, TexasEmployees will need to be able to stoop, crouch, kneel, crawl, bend, feel with hands and fingers, push, pull, reach, walk, stand, climb (stairs/ladders/equipment,) lift (up to 50 lbs.), and communicate effectively with colleagues and clients via phone, email, and in-person interactions. Focused on delivering chemical solutions tailored to the customers’ production operations, including flow assurance, corrosion and scale control, emulsion breaking, and sour gas mitigation.
Geotechnical Department Manager Terracon Consultants IncGeotechnical Department ManagerMidland, TXThis position is for a senior professional engineer (P.E.) who will be responsible for managing and leading a group of geotechnical engineers, as well as planning, scheduling and coordinating Geotechnical specific work, and overseeing a team of professional engineers, geologists, and engineering technicians for projects varying in size and complexity. The successful candidate will have demonstrated experience supporting large, complex, multi-discipline projects throughout West Texas, particularly within the renewable energy (wind and solar), oil and gas, data center, and industrial development markets.
Center Experience Manager European Wax Center- MidlandCenter Experience ManagerMidland, TexasThe CM role is a major milestone on our leadership track, with many of our managers elevating into District Leadership: Sales Associate > Sales Lead > Assistant Center Manager > Center Experience Manager (YOU) > & Beyond! This isn't an "office job"—it is a high-impact leadership role where you will recruit, train, and inspire a high-performing team of Sales Associates and Wax Specialists.
General Manager Cavco Industries IncGeneral ManagerOdessa, TXKey Responsibilities: Hire, train and develop a team of sales consultants, office managers and support staff to achieve sales center profitability, customer satisfaction and referral generation. This involves leading the sales process and developing people, with the goal to build and maintain strong customer relationships.