Insurance Account Representative - State Farm Agent Team Member Dan Schmidt - State Farm AgentInsurance Account Representative - State Farm Agent Team MemberLockport, NYFull timeNew hires can take advantage of fast-start incentives, while experienced team members have opportunities to earn cash bonuses, gift cards, extra paid time off, and ongoing recognition for exceeding expectations. We’re looking for someone who can take ownership of their role - someone reliable, consistent, and self-motivated who can work independently and contribute to a team that works hard and enjoys winning together.
Trade Sales Representative Pella Mid-AtlanticTrade Sales RepresentativeNorth Boston, MAFull timeProvide well-rounded solutions, market expertise, and partnership by understanding customer needs and developing relationships with builders, contractors, architects, professional remodelers and trade organizations. Actively represent Pella at company sponsored events, professional group’s invitations to discuss and/or present Pella products, trade association meetings and/or builder home shows.
Professional (Senior) Sales Representative, Pain - Buffalo, NY Viatris IncProfessional (Senior) Sales Representative, Pain - Buffalo, NYBuffalo, NYRemote$100,000–$150,000 / yearWith a mission to empower people worldwide to live healthier at every stage of life, we provide access at scale, currently supplying high-quality medicines to approximately 1 billion patients around the world annually and touching all of life's moments, from birth to the end of life, acute conditions to chronic diseases. Every day, we rise to the challenge to make a difference and here's how the role will make an impact: Key responsibilities for this role include: Develop business plan for assigned territory that is consistent with Viatris sales plans, strategies and objectives.
Director of Development Progressive StaffingDirector of DevelopmentGetzville, GetzvilleAll employees and applicants, please know that you have access at all times to New York State and Federal Labor Laws and Posters at the Government Agency websites: https://dol.ny.gov/posting-requirements-0 ; https://www.dol.gov/general/topics/posters#workplace-posters . Oversee event logistics: coordinating and supervising volunteers, participating in capital campaign management, ensuring successful execution, and acting as a representative of the organization at the events.
Business Consultant-Sales - Greater Buffalo, NY Territory Hunter Engineering CoBusiness Consultant-Sales - Greater Buffalo, NY TerritoryBuffalo, NYIf you possess: A well-established sales record Superior relationship-based sales skills Strong communication, organization, and demonstration skills Since 1946, Hunter Engineering has been aligning cutting-edge technology with a strong commitment to quality. As a family-owned, American-made company, Hunter is the global leader in automotive service equipment, with our products used in over 130 countries by top vehicle manufacturers, tire companies, and service centers.
Account Representative - Personal Lines AAA Western and Central New York CareersAccount Representative - Personal LinesBuffalo, New YorkThese are the people that help us create a loyal membership base that strengthens our mission—to be our members’ most trusted provider of high quality automotive, travel, insurance and other relevant products and services that offer safety, security, peace of mind, value and convenience. Maintain a proactive sales and client service approach during all client interactions, including calls, emails, and text communications, by identifying opportunities for additional AAA product offerings and account rounding based on a review of the client’s portfolio.
Route Service Representative (4-Day Workweek) (Alden, NY, US, 14004) Cintas CorpRoute Service Representative (4-Day Workweek) (Alden, NY, US, 14004)NY$45,000–$90,000 / yearWith offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best.
Route Service Representative (4-Day Workweek) CintasRoute Service Representative (4-Day Workweek)Alden, NY$45,000–$90,000 / yearWith offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best.
Contact Center Specialty Service Representative- Digital M&T Bank CorpContact Center Specialty Service Representative- DigitalNY$20–$24 / hourIdentify and/or address customer needs by using appropriate needs identification methods, providing information or completing a service transaction in response to incoming questions regarding Bank products and/or services. Identify opportunities to suggest alternative Bank products or services to better suit the needs of customers while contributing to customer retention and expanding their overall relationship with the Bank.
Contact Center Service Representative M&T Bank CorpContact Center Service RepresentativeNY$19–$23 / hourIdentify and/or address customer needs by using appropriate needs identification methods, providing information or completing a service transaction in response to incoming questions regarding Bank products and/or services. Identify opportunities to suggest alternative Bank products or services to better suit the needs of customers while contributing to customer retention and expanding their overall relationship with the Bank.
Account Representative - State Farm Agent Team Member Austin Czaja - State Farm AgentAccount Representative - State Farm Agent Team MemberBuffalo, NYFull timeROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Austin Czaja - State Farm Agent, you are vital to our daily business operations and customers’ success. ABOUT OUR AGENCY: Our agency opened in November 2011 and is a growing team currently made up of two team members plus myself, with plans to expand.
Customer Service Representative - State Farm Agent Team Member Austin Czaja - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberBuffalo, NYFull timeAs a Customer Service Representative - State Farm Agent Team Member with Austin Czaja - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. For our team, we offer life insurance, paid gym membership, health benefits, reimbursement for licensing costs, professional development opportunities, and a strong focus on work-life balance.
Account Representative Ryerson Inc.Account RepresentativeNY$23.10–$34.66 / hourRoles and Responsibilities • Processes customer orders • Makes sales calls and works to establish relationships with customers • Continues to build territory/account approach and monitor resources • Works with different departments to execute account development plans • Prioritizes concurrent customers demands and provides satisfactory service to all • Balances concurrent requests for assistance from internal and external customers for customer service issues • Tasks must be completed with speed and accuracy • All other duties as assigned or duties responsibilities and activities may change at any time with or without notice. Requirements • Bachelors degree preferred in business, sales, and marketing, economics, or related fields • 1-3 years of sales or related experience • Experience in the Metal industry is preferred • Proficiency in Microsoft applications (Outlook, Excel, Word, SAP) • Experience is a plus • Preferred fabrication experience • Positive attitude, competitive, goal-oriented, driven with a passion to excel.
Office Coordinator / Customer Service Representative Window WorldOffice Coordinator / Customer Service RepresentativeDepew, New YorkWhether assisting homeowners, coordinating installations, scheduling service appointments, or supporting our sales team, you'll play an important role in delivering an outstanding customer experience. Despite the ever-changing landscape of the home improvement industry, our promise has remained constant since our start in 1995, “Superior Products, Professionally Installed, at a Guaranteed Low Price.”.
Multi-Line Representative - State Farm Agent Team Member Melissa Wilson - State Farm AgentMulti-Line Representative - State Farm Agent Team MemberElma, NYFull timeYou’re motivated by goals and growth , and you know how to turn needs-based conversations into confident buying decisions that truly help customers. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference.
Customer Operations Representative Rich Products CorpCustomer Operations RepresentativeBuffalo, NY$43,945–$59,455 / yearWe are seeking a dynamic Customer Operations Representative to join our team, responsible for driving customer acquisition, maintaining existing client relationships, and ensuring exceptional service delivery within the fast-paced realm of third-party logistics (3PL). Evaluate customer orders in alignment with market conditions, capacity constraints, and volume projections, utilizing various platforms including email, web portals, and Transportation Management Systems (TMS) to accept or reject orders.
Customer Service Representative Sila ServicesCustomer Service RepresentativeBuffalo, New York$21–$23 / hourIf you're the type of person who enjoys helping customers, solving problems, and keeping things running smoothly behind the scenes, apply today and join the T-Mark team! We're looking for a Customer Service Representative who enjoys helping others, thrives in a fast-paced environment, and knows how to turn every customer interaction into a positive experience.
ESIS Senior Claims Representative, WC Chubb LtdESIS Senior Claims Representative, WCCheektowaga, NY$71,000–$104,000 / yearAbility to plan, organize, and implement business and people management practices, supported by completion of management and technical programs, business or legal coursework, or equivalent practical experience. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
Technical Support Representative (West Seneca, NY) CYBRA CorpTechnical Support Representative (West Seneca, NY)West Seneca, NYCYBRA customers include Nike, Staples, Cardinal Health, Kraft General Foods, Foot Locker, Gucci, TJ Maxx, GM, Fisher Scientific, Crate and Barrel, McKesson, Seiko, Jockey, Manhattan Associates, and VAI. THE ROLE: The Technical Support Representative provides the highest level of customer service by providing technical assistance, troubleshooting, and resolving customer problems.
Floorplan Account Representative ACV Auctions IncFloorplan Account RepresentativeBuffalo, NYGenerous paid time off options, including uncapped vacation days, the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation. Our network of brands include ACV Auctions, ACV Transportation, ClearCar, MAX Digital and ACV Capital within its Marketplace Products, as well as, True360 and Data Services.
Inside Sales Representative MEIER SUPPLY COMPANY, INC.Inside Sales RepresentativeBuffalo, NY$23–$26 / hourOur divisions include Commercial Refrigeration, HVAC, Technical/Training, Controls, and Applied Products, and we have partnered with the absolute best vendors and manufacturers in the industry. An overview of responsibilities include: Service walk-in and telephone customers and assist with sourcing and shipping parts, inventory control and warranty administration.
Brand Representative - Walden Galleria, Abercrombie & Fitch Abercrombie & FitchBrand Representative - Walden Galleria, Abercrombie & FitchBuffalo, New YorkThe company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.
Brand Representative - Walden Galleria, Hollister Abercrombie & FitchBrand Representative - Walden Galleria, HollisterBuffalo, New YorkThe company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.
Customer Service Representative - State Farm Agent Team Member Michael Casseri - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberCheektowaga, NYFull timeROLE DESCRIPTION: As an Customer Service Representative - State Farm Agent Team Member for Michael Casseri - State Farm Agent, you are vital to our daily business operations and customers’ success. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
NewCustomer Relations Representative - State Farm Agent Team Member Michael Casseri - State Farm AgentCustomer Relations Representative - State Farm Agent Team MemberDepew, NYFull timeROLE DESCRIPTION: As an Customer Relations Representative - State Farm Agent Team Member for Michael Casseri - State Farm Agent, you are vital to our daily business operations and customers’ success. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Business Risk Analyst II M&T Bank CorpBusiness Risk Analyst IIBuffalo, NY$62,200–$103,600 / yearBachelors degree and a minimum of 2 years relevant work experience, or in lieu of a degree, a combined minimum of 6 years higher education and/or work experience, including a minimum of 2 years relevant work experience. Assist in identify emerging risks and risks associated with new products/ services/ markets/ channels or changes to existing products/ services/ markets/ channels.
Buyer Representative (9:30AM- 6:00PM EST) BASE PAY+ UNCAPPED COMMISSION ACV Auctions IncBuyer Representative (9:30AM- 6:00PM EST) BASE PAY+ UNCAPPED COMMISSIONBuffalo, NYStay informed about trends in the automotive market, auctions practices, and customer preferences to provide insightful guidance to buyers, Monitor the performance of customer accounts through various assessments including but not limited to, customer KPI review, identification of additional product opportunities, adherence to buy/sell policy agreement. Generous paid time off options, the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation.
Contact Representative (Benefits Coordinator) US Department of Health and Human ServicesContact Representative (Benefits Coordinator)NY$45,409–$72,644 / yearGS-08: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: interpreting and applying federal, state, Tribal, and third-party program regulations to determine eligibility and ensure compliance for programs such as Purchase Referred Care, Medicare, Medicaid, Affordable Care Act, Veterans Affairs Healthcare, and other alternate resources; conducting in-depth patient interviews to assess eligibility, verify coverage, and complete applications; registering eligible patients in various assistance programs; resolving claim denials and eligibility issues through coordination with patients, healthcare providers, and outside agencies; reviewing Medicaid eligibility information and supporting billing requirements; and utilizing effective oral and written communication to explain program requirements, provide referrals, and resolve complex patient service issues. MINIMUM QUALIFICATIONS: GS-06: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the GS-05 grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: determining patient eligibility for alternate resources programs; interpreting and applying Medicare, Medicaid, VA, and other third-party payer policies and procedures; conducting patient interviews to identify available healthcare coverage and funding sources; assisting patients with enrollment and claims processes; researching and resolving eligibility, denial, and reimbursement issues; maintaining effective working relationships with patients and resource agencies; and safeguarding confidential patient information in accordance with Privacy Act and HIPAA requirements.
Broker Relations Representative New York State Thruway AuthorityBroker Relations RepresentativeBuffalo, NY$66,951–$85,138 / yearThe primary mission is to build deep broker relationships, educate the market on NYSIF's underwriting appetite, and secure a high volume of profitable workers compensation and disability submissions. Associates degree in Insurance, Risk Management, Business Administration, or related field and 4 years' experience within the New York insurance market, specifically regarding Workers' Compensation, Disability Benefits, and Paid Family Leave (PFL); OR.
Account Representative - State Farm Agent Team Member Mary Alice Ubal - State Farm AgentAccount Representative - State Farm Agent Team MemberWest Seneca, NYFull timeROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Mary Alice Ubal - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments.
Route Service Representative (4-Day Workweek) (Lancaster, NY, US, 14086) Cintas CorpRoute Service Representative (4-Day Workweek) (Lancaster, NY, US, 14086)Lancaster, NY$45,000–$90,000 / yearWith offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best.
Development Systems Engineer Moog IncDevelopment Systems EngineerBuffalo, NYOur team in the Space Sectors Actuation Systems Business Unit is looking for a Development Systems Engineer to perform the conceptual design, analysis, development, and testing of complex systems used on NASA, military, and commercial applications. As an industry leader in space avionics, actuation and mechanisms, propulsion, power, structures, and shock and vibration control, Moog has been committed to the space industry for more than 60 years and Moog products have been to every planet.
Campus Admissions Representative Bryant & Stratton CollegeCampus Admissions RepresentativeOrchard Park, NYJob Description: The Admissions Representative at Bryant & Stratton College is the perfect role for those looking to get into a rewarding career, who are looking for an opportunity to work in a great environment for a College with over 160 years' experience supporting the success of our students and associates. Founded in 1854, Bryant & Stratton College offers real-world education leading to bachelor's, associate's, and professional certificates after completion in the fields of healthcare, technology, legal, business, graphic design, and more.
Brand Representative - Walden Galleria, Hollister A&F StoresBrand Representative - Walden Galleria, HollisterBuffalo, New YorkThe company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.
Brand Representative - Walden Galleria, Abercrombie & Fitch A&F StoresBrand Representative - Walden Galleria, Abercrombie & FitchBuffalo, New YorkThe company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.
Customer Service Representative Graybar Electric Company, Inc.Customer Service RepresentativeBuffalo, NYLet us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! Most regular, full-time employees at Graybar may be eligible for a variety of benefits like: Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits.
Service Representative - Eyewash/WaterBreak (Buffalo, NY, US, 14221) Cintas CorpService Representative - Eyewash/WaterBreak (Buffalo, NY, US, 14221)Buffalo, NY$45,000–$75,000 / yearWith offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best.
Service Representative - Eyewash/WaterBreak CintasService Representative - Eyewash/WaterBreakBuffalo, NY$45,000–$75,000 / yearWith offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best.
Customer Service Representative GEICO GENERAL INSURANCE COMPANYCustomer Service RepresentativeNY$19.34–$29.51 / hourFactors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. Product Knowledge: Stay informed about GEICO's products and identify cross-selling opportunities to assist customers.
Member Service Representative (Buffalo Region) Broadview Federal Credit UnionMember Service Representative (Buffalo Region)Buffalo, New YorkHandle member inquires of moderate to advanced complexity with a goal of first call resolution and limited escalation by leveraging departmental tools and taking call types such as online banking, loan inquiries, stop payments, debit card issues, credit card inquiries, ACH transactions. Responsibilities include (but are not limited to) resolving member issues, understanding, and addressing financial needs with empathy, and fostering relationships with members to enhance satisfaction.
Customer Service Representative A. Duie Pyle IncCustomer Service RepresentativeTonawanda, NYThis role is responsible for managing inquiries, scheduling shipments, handling requests, resolving issues and ensuring clear, timely communication to deliver exceptional customer service. Customer Service Representative responsibilities include, but are not limited to: Scheduling pick-ups, tracing shipments, providing shipment ETAs, rate quotes, and or freight charges.
Customer Service Representative Geico InsuranceCustomer Service RepresentativeGetzville, NY$19.34–$29.51 / hourFactors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. Product Knowledge: Stay informed about GEICO's products and identify cross-selling opportunities to assist customers.
Multi-Line Representative - State Farm Agent Team Member Austin Czaja - State Farm AgentMulti-Line Representative - State Farm Agent Team MemberBuffalo, NYFull timeFor our team, we offer life insurance, paid gym membership, health benefits, reimbursement for licensing costs, professional development opportunities, and a strong focus on work-life balance. About our Agency: Our agency opened in November 2011 and is a growing team currently made up of two team members plus myself, with plans to expand.
NewPlayers Club Representative, Hamburg Gaming Delaware North Companies IncPlayers Club Representative, Hamburg GamingNYDelaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places.
Customer Service Representative SPECTRUMCustomer Service RepresentativeCheektowaga, NY$20–$25.25 / hourAs a Customer Service Representative with a focus on Video Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who are subscribed to our high-quality cable and video products. Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center.
Member Service Representative (Buffalo Region) State Employees Federal Credit UnionMember Service Representative (Buffalo Region)Buffalo, NYEssential Job Functions/Responsibilities: Handle member inquires of moderate to advanced complexity with a goal of first call resolution and limited escalation by leveraging departmental tools and taking call types such as online banking, loan inquiries, stop payments, debit card issues, credit card inquiries, ACH transactions. Responsibilities include (but are not limited to) resolving member issues, understanding, and addressing financial needs with empathy, and fostering relationships with members to enhance satisfaction.
NewGuest Service Representative Buffalo Lodging AssociatesGuest Service RepresentativeAmherst, NY$17–$18 / hourWhile building an extensive portfolio of 50 hotels, we've partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence.
Insurance Customer Service Representative TrueCut InsuranceInsurance Customer Service RepresentativeBuffalo, NYFull timeYou will respond promptly to inquiries, maintain accurate records, and generally provide excellent customer service. Genuine commitment to delivering exceptional customer experiences and building lasting relationships.
NewGuest Service Representative Buffalo Lodging Associates LLCGuest Service RepresentativeAmherst, NY$17–$18 / hourWhile building an extensive portfolio of 50 hotels, we've partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence.
Customer Service Representative | Technical Support Charter Communications IncCustomer Service Representative | Technical SupportAmherst, NY$20–$25.25 / hourExperience: 6+ months of customer service experience; 6+ months of working with software applications; 6+ months of high-volume phone experience in customer service or a call center; 6+ months of working in cable operations, mobile, or telecommunications call center. Interacting with customers through inbound calls to resolve a variety of topics, including mobile service activation, billing questions, rate and fee inquiries, order and payment processing, account updates, subscriber challenges, and more.