Certified Medical Assistant / Business Assoc, Float Pool, Full-time, Day The Valley HospitalCertified Medical Assistant / Business Assoc, Float Pool, Full-time, DayVA$22.99–$28.74 / hourCurrent and valid certification as a certified medical assistant or registered medical assistant recognized by the Board of Examiners such as American Medical Technology (AMT), American Association of Medical Assistants (AAMA), National Center for Competency Testing (NCCT) required. Responsible for maintaining the daily patient schedule and answers all incoming calls that results in scheduling an appointment, medication refills or pass along inquiries from a clinical or billing nature, in a courteous, caring and respective manner.
Medical Assistant, Lead Eastern Virginia Medical SchoolMedical Assistant, LeadVirginia Beach, VirginiaFull timeOverview: The Lead Medical Assistant (Lead MA) in the Minimally Invasive Gynecological Surgery Division provides advanced clinical and administrative support while serving as a leader and resource for medical assistant staff. This role ensures efficient clinic operations, promotes high-quality patient care, and supports departmental goals through coordination, training, and collaboration.
Chiropractic Assistant Makda Chiropractic HealthChiropractic AssistantAlexandria, VAFull timeManaging office operations: Answering phones and emails, managing supplies, tidying treatment rooms and waiting areas, according to Oxford Area Chamber of Commerce, and assisting with administrative tasks. A chiropractic assistant (CA) plays a vital role in the smooth functioning of a chiropractic clinic, blending administrative and clinical duties to support the chiropractor and enhance the patient experience.
Executive Assistant & Controller McLean & Potomac Dermatology and Skincare CenterExecutive Assistant & ControllerMcLean, VA$70,000–$125,000 / yearMcLean & Potomac Dermatology and Skincare Center was founded by Dr. Lily Talakoub, a board-certified dermatologist recognized by Vogue, Allure, and Bloomberg for her work in patient education and dermatologic care. Since then, she's grown her brand to include Derm to Door, her virtual dermatology and skincare platform, and a new West Palm Dermatology and Skincare Center location, all rooted in the same warm, uplifting environment.
Certified Medical Assistant Floater TOMORROW HIRECertified Medical Assistant FloaterFairfax, VA$20–$22 / hourThe Certified Medical Assistant / Front Desk Floater hybrid role will be approximately 80% clinical and 20% front desk, ideal for someone who thrives in a dynamic environment and is passionate about providing exceptional care to women. Must have reliable transportation and willingness to commute to offices in Fairfax (80%), Manassas, Loudoun, Fredericksburg, Germantown, and Maryland (20%) - Mileage reimbursement.
Administrative Assistant (Part-Time) Abacus CorporationAdministrative Assistant (Part-Time)Norfolk, VAThis position plays a key role in providing administrative and financial support while delivering excellent customer service to both internal and external customers. We offer meaningful and long-term employment opportunities, a competitive pay structure and outstanding customer service to a workforce of more than 20,000, nationally.
NewInventory Control Assistant Finks Jewelers IncInventory Control AssistantRoanoke, VA$18–$20 / hourFull timeOur ideal candidate is a self-starter who possesses a high degree of accuracy, excellent organizational skills, and strong attention to detail. In this role, you will bridge the gap between vendors, buyers, and our digital inventory system to ensure smooth retail operations.
NewAssistant ICF Manager-Ross ICF Rappahannock Area Community Services BoardAssistant ICF Manager-Ross ICFFredericksburg, VAFull timeConsiderable knowledge of the methods and use of electronic health records; considerable knowledge of the maintenance, security and safety practices and procedures related to the operation of a residential facility; considerable knowledge of state licensure requirements; ability to establish effective working relationships with a variety of others; ability to communicate effectively orally and in writing; ability to operate a vehicle; ability to collect and analyze data from a variety of sources including electronically and prepare reports; ability to plan, train and supervise the work of others; ability to function calmly in stressful situations; ability to work with individuals and family members with challenging behaviors; ability to interact positively and respectfully with clients and their families; ability to conduct effective interviews, observe, assess and record individual behaviors and functioning and develop treatment and service plans. ENVIRONMENTAL AND PHYSICAL EXPOSUREWork involves considerable exposure to disagreeable environmental conditions such as the requirements to interact with clients having unsanitary behaviors, poor hygiene and contagious illness and are hostile, aggressive, or potentially violent; drive a vehicle and/or transport clients in inclement, if not severe weather; regularly physically assisting and/or lifting clients in the course of care and lifting moderate weight objects in connection with the operation of the facility; is frequently interrupted during off-hours with stressful or emergent calls.
NewLegal Assistant/Receptionist Sands AndersonLegal Assistant/ReceptionistRichmond, VA$22–$25 / hourSands Anderson is seeking a highly organized, detail-oriented, and client-focused Professional Assistant/Front Office Receptionist to join our Richmond office. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); experience with PowerPDF or Adobe; experience with Microsoft Teams is a plus.
Dental Hygiene Coordinator/ Dental Assistant Friddle DentalDental Hygiene Coordinator/ Dental AssistantAlexandria, VAFull timeWe're not a corporate office — we're a close-knit team that genuinely enjoys coming to work, treats patients like people (not production numbers), and believes a great day at the office and great patient care go hand in hand. This is a great fit for someone who likes variety in their day and wants to be a true utility player on a small team where everyone pitches in.
Medical Assistant - Urology GI AllianceMedical Assistant - UrologyAlexandria, VAPerforms daily, weekly, and monthly cleaning of the clinical area as assigned by the clinical supervisor-including exam rooms, procedure rooms, patient restrooms, lab, and instrument cleaning area. Performs medical receptionist duties as necessary: answers telephone, screens calls, takes messages, works on incoming faxes, takes payments, and provides information.
Medical Assistant - Urology (30645) GI AllianceMedical Assistant - Urology (30645)Fairfax, VAPerforms daily, weekly, and monthly cleaning of the clinical area as assigned by the clinical supervisor-including exam rooms, procedure rooms, patient restrooms, lab, and instrument cleaning area. Performs medical receptionist duties as necessary: answers telephone, screens calls, takes messages, works on incoming faxes, takes payments, and provides information.
Medical Assistant - Urology (31615) GI AllianceMedical Assistant - Urology (31615)Alexandria, VAPerforms daily, weekly, and monthly cleaning of the clinical area as assigned by the clinical supervisor-including exam rooms, procedure rooms, patient restrooms, lab, and instrument cleaning area. Performs medical receptionist duties as necessary: answers telephone, screens calls, takes messages, works on incoming faxes, takes payments, and provides information.
Medical Assistant - Urology (31794) GI AllianceMedical Assistant - Urology (31794)Alexandria, VAPerforms daily, weekly, and monthly cleaning of the clinical area as assigned by the clinical supervisor-including exam rooms, procedure rooms, patient restrooms, lab, and instrument cleaning area. Performs medical receptionist duties as necessary: answers telephone, screens calls, takes messages, works on incoming faxes, takes payments, and provides information.
Medical Assistant - Urology (31639) GI AllianceMedical Assistant - Urology (31639)Alexandria, VAPerforms daily, weekly, and monthly cleaning of the clinical area as assigned by the clinical supervisor-including exam rooms, procedure rooms, patient restrooms, lab, and instrument cleaning area. Performs medical receptionist duties as necessary: answers telephone, screens calls, takes messages, works on incoming faxes, takes payments, and provides information.
Medical Assistant - Urology (31616) GI AllianceMedical Assistant - Urology (31616)Alexandria, VAPerforms daily, weekly, and monthly cleaning of the clinical area as assigned by the clinical supervisor-including exam rooms, procedure rooms, patient restrooms, lab, and instrument cleaning area. Performs medical receptionist duties as necessary: answers telephone, screens calls, takes messages, works on incoming faxes, takes payments, and provides information.
Medical Assistant - Urology (30649) GI AllianceMedical Assistant - Urology (30649)Alexandria, VAPerforms daily, weekly, and monthly cleaning of the clinical area as assigned by the clinical supervisor-including exam rooms, procedure rooms, patient restrooms, lab, and instrument cleaning area. Performs medical receptionist duties as necessary: answers telephone, screens calls, takes messages, works on incoming faxes, takes payments, and provides information.
Medical Assistant - Urology (32016) GI AllianceMedical Assistant - Urology (32016)Alexandria, VAPerforms daily, weekly, and monthly cleaning of the clinical area as assigned by the clinical supervisor-including exam rooms, procedure rooms, patient restrooms, lab, and instrument cleaning area. Performs medical receptionist duties as necessary: answers telephone, screens calls, takes messages, works on incoming faxes, takes payments, and provides information.
Medical Assistant - Urology (32124) GI AllianceMedical Assistant - Urology (32124)VAPerforms daily, weekly, and monthly cleaning of the clinical area as assigned by the clinical supervisor-including exam rooms, procedure rooms, patient restrooms, lab, and instrument cleaning area. Performs medical receptionist duties as necessary: answers telephone, screens calls, takes messages, works on incoming faxes, takes payments, and provides information.
Assistant Logistics Manager - Northern VA M.C. Dean IncAssistant Logistics Manager - Northern VAManassas, VAAssess value of inventory using FIFO and report value and type of equipment as needed for insurance purposes and for charging projects including cost-plus projects. Maintain adequate, safe, accessible, secure storage location, e.g., area, aisle, shelve, order of usage such as items frequently used near the loading dock.
Executive Assistant INSPYR SolutionsExecutive AssistantVienna, VA$25–$32.50 / hourInformation collected and processed through your application with INSPYR Solutions (including any job applications you choose to submit) is subject to INSPYR Solutions’ Privacy Policy and INSPYR Solutions’ AI and Automated Employment Decision Tool Policy: https://www.inspyrsolutions.com/policies/ . Preferred Qualifications Prior experience supporting a Chief Procurement Officer, Chief Supply Chain Officer, Chief Operating Officer, or other senior operations-focused executive .
Licensed Physical Therapy Assistant (PTA) - Home Health - Full Time First Shift Valley HealthLicensed Physical Therapy Assistant (PTA) - Home Health - Full Time First ShiftFront Royal, VAThe LPTA may be employed in the Home Health setting, and under the direction of the supervising Physical or Occupational Therapist, is an active member of the interdisciplinary team, supports treatment for addressing the skilled and medically necessary needs of the patient and provides discipline, therapist guided interventions to improve the safety and functional independence of its clients through the rehab process. In addition, the employee maintains a working knowledge and is supportive of departmental, hospital and organizational initiatives and updates, and stays current with communication, such as emails, in a professional and timely manner.
Survey Assistant Project Manager Bowman Consulting Group LtdSurvey Assistant Project ManagerRichmond, VA$70,000–$85,000 / yearWork with the Project Manager to: define the scope of multiple, complex projects and develop plans to accomplish land survey projects; monitor progress toward deliverable schedules; and compile project status reports. It is an opportunity to be part of a diverse and engaged community of professionals, to be treated as a respected and valued member of a motivated team and to be empowered to do exceptional work that advances the best interest of everyone involved.
Business Assistant I Eastern Shore Rural Health System IncBusiness Assistant IVAThe Business Assistant, is responsible for welcoming and greeting all patients and visitors, scheduling appointments and verifying insurance to ensure efficient and smooth business operations in the health center while providing high-quality services to patients. Must be professional, self-motivated and have strong attention to detail, communication, teamwork, customer service and computer skills.
Licensed Physical Therapy Assistant (Pta) - Home Health - Full Time First Shift Valley HealthLicensed Physical Therapy Assistant (Pta) - Home Health - Full Time First ShiftStrasburg, VA$23.43–$35.15 / hourThe LPTA may be employed in the Home Health setting, and under the direction of the supervising Physical or Occupational Therapist, is an active member of the interdisciplinary team, supports treatment for addressing the skilled and medically necessary needs of the patient and provides discipline, therapist guided interventions to improve the safety and functional independence of its clients through the rehab process. In addition, the employee maintains a working knowledge and is supportive of departmental, hospital and organizational initiatives and updates, and stays current with communication, such as emails, in a professional and timely manner.
Correctional Dental Assistant CBH Medical careersCorrectional Dental AssistantWilliamsburg, VirginiaThis includes assisting the dentist with patient management, preparing and handling instruments and supplies, and supporting procedures involving the teeth, mouth, and gums. Dental Assistants are responsible for providing high-quality patient care by performing a variety of clinical, laboratory, and administrative duties.
Assistant Regional Manager Red Coats, Inc.Assistant Regional ManagerNorfolk, VirginiaFull timeThe Assistant Regional Manager will report to the Regional Manager and will be responsible for quality assurance, adherence to scope of work, hourly employee supervision, payroll, and supply ordering and growth of the region. Overview: The Assistant Regional Manager will assist the Regional Manager with operations for Red Coats in Norfolk, Virginia, within the assigned Region.
Clinic/Practice Assistant, Cardiology Brigham and Women's HospitalClinic/Practice Assistant, CardiologyPortsmouth, VA$17.71–$23.20 / hourOther duties include fielding all incoming telephone calls and routing appropriately, performing referral/diagnostic/lab orders processing duties, monitoring patient flow and waiting room activity, and providing general support to practice leadership, clinicians, and peers. We do our best to keep all employees in their assigned practices and locations; however, you may also be asked to float to other departments in the WHP system when appropriate and needed during times of staffing shortages/other extenuating circumstances for cross-coverage purposes and to ensure adequate coverage and support.
Assistant Project Manager Ruppert CompaniesAssistant Project ManagerGainesville, VAFull timeRuppert Landscape is a commercial landscape Landscape Construction and management company, a family-owned and employee-owned business, headquartered in Montgomery County, MD, with operations in Pennsylvania, Maryland, Virginia, North Carolina, South Carolina, Florida, Georgia, Texas, Delaware, and Tennessee. Manage large or specialty Landscape Construction projects including preparation with submittals, RFI’s, and change orders.
NewAdministrative Assistant General AccountsAdministrative AssistantChesapeake, Virginia$19–$21.50 / hourAbout the Role: We are seeking a detail-oriented and organized Administrative Assistant to join our team at Life Consultants Inc. in Chesapeake, VA. Assist with data entry and basic bookkeeping & billing tasks, preferably in medical billing.
Clinic/Practice Assistant, Rheumatology - Portsmouth Brigham and Women's HospitalClinic/Practice Assistant, Rheumatology - PortsmouthPortsmouth, VAPhysical RequirementsStanding Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs- 35lbs Carrying Occasionally (3-33%) 20lbs- 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision- Far Constantly (67-100%) Vision- Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%). At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care.
Clinic Supervisor - Certified Ophthalmic Assistant preferred, full benefits, 401k matching! EyeCare Partners LLCClinic Supervisor - Certified Ophthalmic Assistant preferred, full benefits, 401k matching!Chesapeake, VA$24–$29 / hourExecute day-to-day operations of the office by ensuring the following is completed: Employee scheduling, weekly meetings, report generation, inventory assessment, supply ordering, employee training and other duties as assigned or needed within the office. A Clinic Supervisor is a highly engaged leader that possess a high level of acuity in business acumen and is focused on developing a patient-focused team that is goal oriented.
LEGAL ADMINISTRATIVE ASSISTANT - FINANCE AND REAL ESTATE Williams MullenLEGAL ADMINISTRATIVE ASSISTANT - FINANCE AND REAL ESTATERichmond, VAKey responsibilities include preparing and filing legal documents, such as real estate agreements and closing binders, managing transaction timelines, maintaining client and transaction databases, and assisting with financial record-keeping. A "think outside of the box" personality with great technical skills and proficiency using Microsoft Word, Excel, Power Point, Aderant and Outlook is essential.
Practice Assistant - Litigation Holland & KnightPractice Assistant - LitigationTysons Corner, VA$40.40–$60.60 / hourKey Responsibilities and Essential Job Functions: Communicate effectively and professionally with clients, lawyers, and co-workers via email, by telephone, and in person; answer telephone, providing responses to routine questions from clients and staff members, and/or route calls to appropriate lawyer or staff member; arrange conference calls and greet clients. Perform routine electronic and paper filing in an organized manner for easy access; photocopy, scan, compile, and distribute documents; identify and coordinate available services provided by administrative departments, including office services, the IT Help Desk, document services, accounting, billing, and records.
Assistant Project Manager (Hvac/Construction/Plumbing) Mechanical Engineering & Construction CorporationAssistant Project Manager (Hvac/Construction/Plumbing)Ashburn, VAEnsures projects progress efficiently from pre-construction through closeout by managing documentation, schedules, vendor coordination, and communication across internal teams and external partners. Prepare, track, and maintain project documentation including contracts, submittals, RFIs, change orders, pay applications, and closeout packages.
Accounting Assistant Atlantic Heating & Cooling ServiceAccounting AssistantVirginia Beach, VAAccounting Assistants can expect to assist the Accounting department with data entry, processing, and recording transactions, updating the ledger, assisting with audits or fact-checking, and preparing budgets and reports. We are searching for a motivated Accounting Assistant who is an excellent multitasker with exceptional communication and time management skills.
assistant-telecommunications-engineer-electrical-andor-computer-engineer-transmission-distribution-richmond Burns & McDonnellassistant-telecommunications-engineer-electrical-andor-computer-engineer-transmission-distribution-richmondRichmond, VAThe Assistant Telecommunications Engineer will assist on a variety of complex utility projects, including supervisory control and data acquisition, distribution automation, cyber security, microwave radio, wireless networks, fiber optics, and smart grid. Assist in execution of complex assignments requiring the use of advanced tools and techniques, resulting in the development of new or improved processes, equipment and/or technological methods.
FA284 Assistant Director of Global Learning and International Programs DHRMFA284 Assistant Director of Global Learning and International ProgramsNorfolk, VirginiaApplicants who possess an Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Form (Blue Form) as issued under the Department of Human Resources Management (DHRM) Policy 1.30 Layoff (Commonwealth of Virginia Employees Only), must attach these forms when submitting their state application and/or résumé. The type of background check(s) performed are dependent upon the type of position for which you have been identified as a finalist and may include: criminal history, including sexual offender registry checks, reference checks, degree validation, DMV (driving) records, license verification, and credit report reviews.
ASSISTANT PROJECT MANAGER The Branch Group IncASSISTANT PROJECT MANAGERGlen Allen, VADevelop and communicate an effective plan in cooperation with the Superintendent for constructing the project and determines the means and methods necessary (including individual work activities) to meet project goals. While performing the duties of this job, the employee is regularly required to use their hands and fingers to handle, feel or operate objects, tools, or controls, and reach with hands and arms.
Assistant Controller Waste Connections IncAssistant ControllerNorfolk, VAAs an Assistant Controller at Waste Connections, your success is dependent on your ability to understand the many facets of the business to be able to provide the necessary support of being a true business partner to the District Managers. Working with the other departments might include riding along with drivers and our sales team, or getting familiar with our billing system by sitting with a Customer Service Representative.
Assistant General Manager D-BAT Virginia Beach THE EDGE SPORTS LLC Dba D-BAT Virginia BeachAssistant General Manager D-BAT Virginia BeachVirginia Beach, VA$20–$23 / hourFull timeThe AGM works closely with the General Manager and ownership to ensure that the facility provides a safe, clean, and positive environment for all customers, employees, and partners. How to Apply: If you are ready to take your career to the next level and make a positive impact at D-BAT Virginia Beach, please submit your resume and a cover letter detailing your relevant experience to pat@dbatvirginiabeach.com.
Capital Square Services Administrative Assistant DHRMCapital Square Services Administrative AssistantRichmond, VirginiaThe Division of Capitol Square Services (DCSS) is seeking a detail-oriented Administrative Assistant to support DCSS business services by handling routine shared inbox tasks, maintaining tracker accuracy, managing SharePoint records, completing office operations checklists, coordinating conference room logistics within the shared operating model, providing backup coverage, managing facilities-related eVA purchasing, and preparing and delivering approved facilities invoice and billing packets with all required documentation. Prepare weekly aging reports that identify blocked items, owner pending work, customer pending work, packet approval stages, approved but not delivered packets, supervisor decision items, and completed but not closed actions.
Licensed Physical Therapy Assistant (PTA) - Home Health - Full Time First Shift Valley Health SystemLicensed Physical Therapy Assistant (PTA) - Home Health - Full Time First ShiftShenandoah, VirginiaThe LPTA may be employed in the Home Health setting, and under the direction of the supervising Physical or Occupational Therapist, is an active member of the interdisciplinary team, supports treatment for addressing the skilled and medically necessary needs of the patient and provides discipline, therapist guided interventions to improve the safety and functional independence of its clients through the rehab process. In addition, the employee maintains a working knowledge and is supportive of departmental, hospital and organizational initiatives and updates, and stays current with communication, such as emails, in a professional and timely manner.
Assistant Manager Coastal VAAssistant ManagerFredericksburg, VirginiaWho You Are: All of our Team Members at Planet Fitness share one thing in common – a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone® Characteristics that will make you a perfect match for our Assistant Manager: You: Exhibit a positive and upbeat attitude. About the Assistant Manager Role: The Assistant Manager is a full-time position that assists the club manager in the oversight of club operations to ensure an exceptional “Judgement Free” member experience!
Administrative Assistant ServproAdministrative AssistantVirginia Beach, VirginiaWe’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. Our idea of the ultimate candidate is one who is proactive, enjoys providing excellent customer service to both teammates and customers, and loves taking ownership.
Assistant Store Manager Extra Space StorageAssistant Store ManagerDanville, VA$13.38–$15.16 / hourIf you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales, Retail Sales Lead or Team Lead, Cashier/Sales, Sales Specialist, etc. The Assistant Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts.
Accounting Assistant Cygic Recruitment USAAccounting AssistantWoodbridge, Virginia$50,000–$55,000 / yearOn behalf of our client, Cygic Recruitment is supporting the search for an Accounting Assistant to join a company in the packaging industry known for combining a hands-on, entrepreneurial mindset with international capabilities. This role supports daily accounting operations, including billing, Accounts Receivable and Accounts Payable, expense reporting, reconciliations, collections support, and vendor coordination.
Client Services Assistant Winged Keel GroupClient Services AssistantRichmond, VAFirm Summary:Winged Keel Group is an independent life insurance brokerage firm that creates and implements tax-efficient, multi-generational wealth accumulation and wealth transfer strategies for ultra-high net worth families. Use Excel to prepare complex insurance portfolio reviews that include multiple product types and funding scenarios with IRR calculations; create new Excel templates for scenarios not adequately covered by existing formats.
Survey Assistant Project Manager Bowman Consulting Group, Ltd.Survey Assistant Project ManagerRichmond, Virginia$70,000–$78,000 / yearFull timeWork with the Project Manager to: define the scope of multiple, complex projects and develop plans to accomplish land survey projects; monitor progress toward deliverable schedules; and compile project status reports. It is an opportunity to be part of a diverse and engaged community of professionals, to be treated as a respected and valued member of a motivated team and to be empowered to do exceptional work that advances the best interest of everyone involved.
Agent's Assistant - State Farm Agent Team Member Corey Jones - State Farm AgentAgent's Assistant - State Farm Agent Team MemberNewport News, VA, VAFull timeSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Agent's Assistant - State Farm Agent Team Member. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.