Examples of specialized experience would typically include, but are not limited to: Possess knowledge of applicable laws, VA regulations, and local policies as they relate to Chief of Staff Service; Possess knowledge of JCAHO guidelines and utilize it for resource purposes; Ability to use: VISTA, Computerized Patient Record System( CPRS), Surgery Package, Non-OR Package, Appointment Management, Window OS, Microsoft Office Suite, Dragon dictation software, and other software; Extensive knowledge of specialized principles and practices of health care administration; Apply improvement methodologies and techniques such as systems and procedures analysis; Work measurement, Planning, Control techniques, various types of qualitative analysis, flow diagrams and questionnaires: Analytical and evaluative techniques and statistical analysis; You will be rated on the following Competencies for this position: Accountability. The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidates abilities; and assist a hiring manager with making a final selection for a position.