Examples of specialized experience include: Financial Transactions-processing payments, handling customer cash transactions, maintaining a cash drawer/till, balancing daily sales deposits; Office Support-managing internal mail routing, data entry, processing electronic files, managing office filing systems; Public Contact-serving as a receptionist, front-desk assistant, or customer service representative answering phone calls, emails, and in-person inquiries; Correspondence Control-preparing, tracking, and distributing office memos, letters, updates, or organizational bulletins. Veterans: If you are claiming veterans preference you must submit a copy of your DD-214, "Certificate of Release or Discharge from Active Duty," (Member 4 copy is preferred), showing the dates of active duty, type of discharge, and character of service (must be honorable) OR written documentation from the armed forces that certifies you are expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certification is submitted.